About This Course
What you will learn - How to Motivate your Team to Achieve Organizational Goals
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Get BIG Savings with our Employee Motivation Online Bundle, 5 Certificate Courses
- Employee Motivation
- Employee Recognition
- Delivering Constructive Criticism
- Motivation Training: Motivating Your Workforce
- Giving Effective Feedback
1. Employee Motivation: How to Motivate your Team to Achieve Organizational Goals
When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.
The Employee Motivation course will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.
By the end of this Employee Motivation Online Short Course, you will be able to:
- Defining motivation, an employer's role in it and how the employee can play a part
- Identifying the importance of Employee Motivation
- Identifying methods of Employee Motivation
- Describing the theories which pertain to Employee Motivation - with particular reference to psychology
- Identifying personality types and how they fit into a plan for Employee Motivation
- Setting clear and defined goals
- Identifying specific issues in the field, and addressing these issues and how to maintain this going forward
2. Employee Recognition: Effective Company Recognition Programs Keep Employees Motivated, Safe and Happy!
Employee recognition program is not a luxury, it is a necessity. With a well-built employee recognition program, companies can improve job retention, employee engagement, team work, reinforcing company values, and more. Company recognition can influence their employees to work hard, and smart. Instead of just saying thank you to an employee who has been with the company for 10 years, take the time to give them some sort of certificate, or thoughtful gift. Employees are more likely to continue employment with a company if they feel they are appreciated.
Let's learn how to create an effective programs/guidelines to provide a well thought recognition for employees better morale and productivity.
By the end of this Employee Recognition Online Short Course, you will be able to:
- Assess the type of Employee Recognition Program(s) your company needs
- Train leadership to recognize their employees
- Know when and where recognition is needed
- Construct a culture of recognition
- Maintain an effective Employee Recognition Program
3. Delivering Constructive Criticism: How to Manage Criticism to Benefit Your Organization
Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course you will gain valuable knowledge and skills that will assist with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.
Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
By the end of this Delivering Constructive Criticism Online Short Course, you will be able to:
- Understand when feedback should take place
- Learn how to prepare and plan to deliver constructive criticism
- Determine the appropriate atmosphere in which it should take place
- Identify the proper steps to be taken during the session
- Know how emotions and certain actions can negatively impact the effects of the session
- Recognize the importance of setting goals and the method used to set them
4. Motivation Training: Motivating Your Workforce: Learn about motivational theories and how to apply them
Employees who feel valued and recognized for the work they do are more motivated, responsible, and productive.
This Motivation Training: Motivating your Workforce Course will help participants create a more dynamic, engaged, and energized workplace as they learn how to motivate employees. Every employee is motivated by different things, and acknowledging what motivates each person individually is important in strengthening their connection to their employer and workplace — a connection that will pay off in numerous positive ways.
What will you learn with our Motivation Training: Motivating Your Workforce Online Course?
- Motivation
- Common motivational theories
- How to apply them
- How to create and maintain a motivational climate
5. Giving Effective Feedback: Learn How To Provide And Receive Feedback Effectively
It can be really tough to say what needs to be said. How do you tell your best friend that they have broccoli in their teeth? How do you tell your boss that he always mispronounces a particular client’s name? The answer is in a few simple tools and techniques.
Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.
In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.
After you complete this Giving Effective Feedback course, you will be able to:
- Explain why feedback is essential.
- Apply a framework for providing formal or informal feedback.
- Use descriptive language in delivering feedback.
- Describe six characteristics of effective feedback.
- Provide feedback in real situations.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Employee Motivation 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Employee Motivation
Module One - Getting Started
Module Two - A Psychological Approach
- Herzberg's Theory of Motivation
- Maslow's Hierarchy of needs
- The two models and motivation
Module Three - Object-Oriented Theory
- The carrot
- The whip
- The plant
Module Four - Using Reinforcement Theory
- A history of Reinforcement Theory
- Behavior modification in four steps
- Appropriate uses in the workplace
Module Five - Using Expectancy Theory
- A history of Expectancy Theory
- Understanding the three factors
- Using the three factors to motivate in the workplace
Module Six - Personality's Role in Motivation
- Identifying youe personality type
- Identifying others' personality type
- Motivators by personality type
Module Seven - Setting Goals
- Goals and motivation
- Setting SMART goals
- Evaluating and adapting
Module Eight - A Personal Toolbox
- Building your own motivational plan
- Encouraging growth and development
- Getting others to see the glass half-full
Module Nine - Motivation on the Job
- The key factors
- Creating a motivational organisation
- Creating a motivational job
Module Ten - Addressing Specific Morale Issues
- Dealing with individual morale problems
- Addressing team morale
- What to do when the whole company is de-motivated
Module Eleven - Keeping yourself Motivated
- Identifying personal motivators
- Maximising your motivators
- Evaluating and Adapting
Module Twelve - Wrapping Up
Course 2 - Employee Recognition
Module One: Getting Started
Module Two: The Many Types of Incentive
- Safety Incentives
- Years of Service
- Productivity
- Attendance & Wellness Incentives
Module Three: Designing Employee Recognition Programs
- Purpose
- Employee Involvement
- Budget
- Keep it Simple
Module Four: How To Get The Buzz Out
- Be Creative With Designs
- Paper the Walls
- Use Social Media
- Go Mobile!
Module Five: It Starts From The Top!
- Identifying Desirable Behaviors
- Understanding the Goals of the Company
- Setting Guidelines
- Providing Recognition Templates
Module Six: Creating a Culture of Recognition
- Keep Your Staff "In the Know"
- Empower Employees with Peer to Peer Recognition
- Team Building: Encourage Camaraderie
- Motivate by Promoting Fun
Module Seven: The Best Things In Life Are Free!
- Put a Spotlight on Employees in Staff Meetings
- Write it Down
- Display Your Appreciation
- Make Work More Comfortable
Module Eight: A Small Gesture Goes A Long Way
- Have a Party!
- Make a Game of It
- Reward with Small Gift
- Give Them a Break
Module Nine: Pulling Out The Red Carpets
- Have an Awards Ceremony
- Win Large Items
- Vacation
- Career Advancement
Module Ten: The Don’ts of Employee Recognition
- Don’t Forget About The Art Of The High Five!
- Don’t Let It Become Boring
- Popularity Contest or Recognition Program?
- Make Sure the Prize is Motivational
Module Eleven: Maintaining Employee Recognition Programs
- Change the Membership
- Include In New Employee Orientation
- Keep Marketing!
- Annual Awards Ceremonies
Module Twelve: Wrapping Up
Course 3 - Delivering Constructive Criticism
Module One - Getting Started
Module Two - When Should Feedback Occur?
- Repeated events or behavior
- Breaches in Company policy
- When informal feedback has not worked
- Immediately after the occurrence
Module Three - Preparing and Planning
- Gather facts on the issue
- Practice your tone
- Create an action plan
- Keep written records
Module Four - Choosing a Time and Place
- Check the ego at the door
- Criticize in private, praise in public
- It has to be face to face
- Create a safe atmosphere
Module Five - During the session (Part 1)
- The feedback sandwich
- Monitor body language
- Check for understanding
- Practice active listening
Module Six - During the Session (Part 2)
- Set goals
- Be collaborative
- Ask for a self-assessment
- Always keep emotions in check
Module Seven - Setting Goals
- SMART goals
- The Three P's
- Ask for their input
- Be as specific as possible
Module Eight - Diffusing Anger or Negative Emotions
- Choose the correct words
- Stay on topic
- Empathize
- Try to avoid "You messages"
Module Nine - What Not to Do
- Attacking or blaming
- Not giving them a chance to speak
- Talking down
- Becoming emotional
Module Ten - After the Session (Part 1)
- Set up a follow-up meeting
- Make yourself available
- Be very specific with the instuctions
- Provide support and resources
Module Eleven - After the Session (Part 2)
- Focus on the future
- Measuring results
- Was the action plan followed?
- If improvement is not seen, then what?
Module Twelve - Wrapping Up
Course 4 - Motivation Training: Motivating Your Workforce
Session One: Course Overview
Session Two: What is Motivation?
Session Three: Supervising and Motivation
- Why is Motivation Important?
- Identifying Motivators
Session Four: Motivational Theories
- A Look at Theory
- Pre-Assignment Review
Session Five: Setting Goals
- Setting Goals with SPIRIT
- Goal Setting and Goal Getting!
Session Six: The Role of Values
- Work Values
- What Do We Value In Work?
- Bringing It All Together
Session Seven: Creating a Motivational Climate
- Behavioral (Reinforcement) Theory
- Expectancy Theory
- McClelland’s Needs Theory
Session Eight: Applying Your Skills
- Situational Analysis
- Case Studies
Session Nine: Designing Motivating Jobs
- Designing My Job
- Techniques for Job Design or Redesign
- A Motivational Checklist
- Recommended Reading List
Course 5 - Giving Effective Feedback
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Definitions
- Food for Thought
- When Feedback is Needed
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
- Scenario Six
- Scenario Seven
Session 3: Speaking Clearly
- Being Descriptive
Session 4: Communication Strategies
- Introduction
- Questioning Skills
- Good Questions: Open-Ended Questions
- Good Questions: Hypothetical Open Questions
- Good Questions: Appropriate Closed Questions
- Good Questions: Third-Person Questions
- Poor Questions: Loaded Questions
- Poor Questions: Leading Questions
- Probing
- Probing Techniques
- Non-Verbal Messages
- Sending the Right Message
- Managing Your Messages
- Voice
- Qualities of a Good Voice
- Interpretation Exercise
Session 5: Characteristics of Effective Feedback
- Introduction
- Informal Feedback Framework
- State Your Case
- Pre-Assignment Review
Session 6: Receiving Feedback Graciously
- Receiving Feedback Graciously
Session 7: Testing the Waters
- Scenario One
- Scenario Two
- Scenario Three
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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course or bundle purchase this month. This is a limited time offer!
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anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
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you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
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Course duration, is listed under Course Summary
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All the required material for your course is included in the online system, you do not need to buy anything else.
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you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
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which demonstrates your commitment to learning new skills. You can share
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Also, include it in your resume/CV, professional social media profiles
and job applications.
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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
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are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Employee Motivation Online Bundle, 5 Certificate Courses
Motivate Your Team To Achieve Business Goals
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
SANTA DISCOUNTS AND FREE UPGRADES
HURRY OFFER EXTENDED ONE DAY!
About This Course
What you will learn - How to Motivate your Team to Achieve Organizational Goals
|
|
Get BIG Savings with our Employee Motivation Online Bundle, 5 Certificate Courses
- Employee Motivation
- Employee Recognition
- Delivering Constructive Criticism
- Motivation Training: Motivating Your Workforce
- Giving Effective Feedback
1. Employee Motivation: How to Motivate your Team to Achieve Organizational Goals
When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.
The Employee Motivation course will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.
By the end of this Employee Motivation Online Short Course, you will be able to:
- Defining motivation, an employer's role in it and how the employee can play a part
- Identifying the importance of Employee Motivation
- Identifying methods of Employee Motivation
- Describing the theories which pertain to Employee Motivation - with particular reference to psychology
- Identifying personality types and how they fit into a plan for Employee Motivation
- Setting clear and defined goals
- Identifying specific issues in the field, and addressing these issues and how to maintain this going forward
2. Employee Recognition: Effective Company Recognition Programs Keep Employees Motivated, Safe and Happy!
Employee recognition program is not a luxury, it is a necessity. With a well-built employee recognition program, companies can improve job retention, employee engagement, team work, reinforcing company values, and more. Company recognition can influence their employees to work hard, and smart. Instead of just saying thank you to an employee who has been with the company for 10 years, take the time to give them some sort of certificate, or thoughtful gift. Employees are more likely to continue employment with a company if they feel they are appreciated.
Let's learn how to create an effective programs/guidelines to provide a well thought recognition for employees better morale and productivity.
By the end of this Employee Recognition Online Short Course, you will be able to:
- Assess the type of Employee Recognition Program(s) your company needs
- Train leadership to recognize their employees
- Know when and where recognition is needed
- Construct a culture of recognition
- Maintain an effective Employee Recognition Program
3. Delivering Constructive Criticism: How to Manage Criticism to Benefit Your Organization
Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course you will gain valuable knowledge and skills that will assist with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.
Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
By the end of this Delivering Constructive Criticism Online Short Course, you will be able to:
- Understand when feedback should take place
- Learn how to prepare and plan to deliver constructive criticism
- Determine the appropriate atmosphere in which it should take place
- Identify the proper steps to be taken during the session
- Know how emotions and certain actions can negatively impact the effects of the session
- Recognize the importance of setting goals and the method used to set them
4. Motivation Training: Motivating Your Workforce: Learn about motivational theories and how to apply them
Employees who feel valued and recognized for the work they do are more motivated, responsible, and productive.
This Motivation Training: Motivating your Workforce Course will help participants create a more dynamic, engaged, and energized workplace as they learn how to motivate employees. Every employee is motivated by different things, and acknowledging what motivates each person individually is important in strengthening their connection to their employer and workplace — a connection that will pay off in numerous positive ways.
What will you learn with our Motivation Training: Motivating Your Workforce Online Course?
- Motivation
- Common motivational theories
- How to apply them
- How to create and maintain a motivational climate
5. Giving Effective Feedback: Learn How To Provide And Receive Feedback Effectively
It can be really tough to say what needs to be said. How do you tell your best friend that they have broccoli in their teeth? How do you tell your boss that he always mispronounces a particular client’s name? The answer is in a few simple tools and techniques.
Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.
In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.
After you complete this Giving Effective Feedback course, you will be able to:
- Explain why feedback is essential.
- Apply a framework for providing formal or informal feedback.
- Use descriptive language in delivering feedback.
- Describe six characteristics of effective feedback.
- Provide feedback in real situations.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Employee Motivation 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Employee Motivation
Module One - Getting Started
Module Two - A Psychological Approach
- Herzberg's Theory of Motivation
- Maslow's Hierarchy of needs
- The two models and motivation
Module Three - Object-Oriented Theory
- The carrot
- The whip
- The plant
Module Four - Using Reinforcement Theory
- A history of Reinforcement Theory
- Behavior modification in four steps
- Appropriate uses in the workplace
Module Five - Using Expectancy Theory
- A history of Expectancy Theory
- Understanding the three factors
- Using the three factors to motivate in the workplace
Module Six - Personality's Role in Motivation
- Identifying youe personality type
- Identifying others' personality type
- Motivators by personality type
Module Seven - Setting Goals
- Goals and motivation
- Setting SMART goals
- Evaluating and adapting
Module Eight - A Personal Toolbox
- Building your own motivational plan
- Encouraging growth and development
- Getting others to see the glass half-full
Module Nine - Motivation on the Job
- The key factors
- Creating a motivational organisation
- Creating a motivational job
Module Ten - Addressing Specific Morale Issues
- Dealing with individual morale problems
- Addressing team morale
- What to do when the whole company is de-motivated
Module Eleven - Keeping yourself Motivated
- Identifying personal motivators
- Maximising your motivators
- Evaluating and Adapting
Module Twelve - Wrapping Up
Course 2 - Employee Recognition
Module One: Getting Started
Module Two: The Many Types of Incentive
- Safety Incentives
- Years of Service
- Productivity
- Attendance & Wellness Incentives
Module Three: Designing Employee Recognition Programs
- Purpose
- Employee Involvement
- Budget
- Keep it Simple
Module Four: How To Get The Buzz Out
- Be Creative With Designs
- Paper the Walls
- Use Social Media
- Go Mobile!
Module Five: It Starts From The Top!
- Identifying Desirable Behaviors
- Understanding the Goals of the Company
- Setting Guidelines
- Providing Recognition Templates
Module Six: Creating a Culture of Recognition
- Keep Your Staff "In the Know"
- Empower Employees with Peer to Peer Recognition
- Team Building: Encourage Camaraderie
- Motivate by Promoting Fun
Module Seven: The Best Things In Life Are Free!
- Put a Spotlight on Employees in Staff Meetings
- Write it Down
- Display Your Appreciation
- Make Work More Comfortable
Module Eight: A Small Gesture Goes A Long Way
- Have a Party!
- Make a Game of It
- Reward with Small Gift
- Give Them a Break
Module Nine: Pulling Out The Red Carpets
- Have an Awards Ceremony
- Win Large Items
- Vacation
- Career Advancement
Module Ten: The Don’ts of Employee Recognition
- Don’t Forget About The Art Of The High Five!
- Don’t Let It Become Boring
- Popularity Contest or Recognition Program?
- Make Sure the Prize is Motivational
Module Eleven: Maintaining Employee Recognition Programs
- Change the Membership
- Include In New Employee Orientation
- Keep Marketing!
- Annual Awards Ceremonies
Module Twelve: Wrapping Up
Course 3 - Delivering Constructive Criticism
Module One - Getting Started
Module Two - When Should Feedback Occur?
- Repeated events or behavior
- Breaches in Company policy
- When informal feedback has not worked
- Immediately after the occurrence
Module Three - Preparing and Planning
- Gather facts on the issue
- Practice your tone
- Create an action plan
- Keep written records
Module Four - Choosing a Time and Place
- Check the ego at the door
- Criticize in private, praise in public
- It has to be face to face
- Create a safe atmosphere
Module Five - During the session (Part 1)
- The feedback sandwich
- Monitor body language
- Check for understanding
- Practice active listening
Module Six - During the Session (Part 2)
- Set goals
- Be collaborative
- Ask for a self-assessment
- Always keep emotions in check
Module Seven - Setting Goals
- SMART goals
- The Three P's
- Ask for their input
- Be as specific as possible
Module Eight - Diffusing Anger or Negative Emotions
- Choose the correct words
- Stay on topic
- Empathize
- Try to avoid "You messages"
Module Nine - What Not to Do
- Attacking or blaming
- Not giving them a chance to speak
- Talking down
- Becoming emotional
Module Ten - After the Session (Part 1)
- Set up a follow-up meeting
- Make yourself available
- Be very specific with the instuctions
- Provide support and resources
Module Eleven - After the Session (Part 2)
- Focus on the future
- Measuring results
- Was the action plan followed?
- If improvement is not seen, then what?
Module Twelve - Wrapping Up
Course 4 - Motivation Training: Motivating Your Workforce
Session One: Course Overview
Session Two: What is Motivation?
Session Three: Supervising and Motivation
- Why is Motivation Important?
- Identifying Motivators
Session Four: Motivational Theories
- A Look at Theory
- Pre-Assignment Review
Session Five: Setting Goals
- Setting Goals with SPIRIT
- Goal Setting and Goal Getting!
Session Six: The Role of Values
- Work Values
- What Do We Value In Work?
- Bringing It All Together
Session Seven: Creating a Motivational Climate
- Behavioral (Reinforcement) Theory
- Expectancy Theory
- McClelland’s Needs Theory
Session Eight: Applying Your Skills
- Situational Analysis
- Case Studies
Session Nine: Designing Motivating Jobs
- Designing My Job
- Techniques for Job Design or Redesign
- A Motivational Checklist
- Recommended Reading List
Course 5 - Giving Effective Feedback
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Definitions
- Food for Thought
- When Feedback is Needed
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
- Scenario Six
- Scenario Seven
Session 3: Speaking Clearly
- Being Descriptive
Session 4: Communication Strategies
- Introduction
- Questioning Skills
- Good Questions: Open-Ended Questions
- Good Questions: Hypothetical Open Questions
- Good Questions: Appropriate Closed Questions
- Good Questions: Third-Person Questions
- Poor Questions: Loaded Questions
- Poor Questions: Leading Questions
- Probing
- Probing Techniques
- Non-Verbal Messages
- Sending the Right Message
- Managing Your Messages
- Voice
- Qualities of a Good Voice
- Interpretation Exercise
Session 5: Characteristics of Effective Feedback
- Introduction
- Informal Feedback Framework
- State Your Case
- Pre-Assignment Review
Session 6: Receiving Feedback Graciously
- Receiving Feedback Graciously
Session 7: Testing the Waters
- Scenario One
- Scenario Two
- Scenario Three
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
