About This Course
What you will learn: Improve Verbal And Written Communication Skills
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Get BIG Savings with our English as a Second Language Online Bundle, 5 Certificate Courses
- English as a Second Language
- Communication Strategies
- Active Listening
- Interpersonal Skills
- Becoming a Better Learner
1. English as a Second Language: Improve Verbal And Written Communication Skills
For people with intermediate competency in English as a second language, this course helps identify and fix deficiencies in effective workplace communication. It will provide the knowledge and tools to improve verbal and written communication skills, and the chance to practice them.
This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.
2. Communication Strategies: Learn The Various Aspects Of Communication
Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.
This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
3. Active Listening: Learn the basics of Active Listening and become an effective communicator
Active listening is one of the most important communication skills you can have. It can have a major influence in helping your get ahead in your career and the quality of your personal relationships. Our Active Listening Certification will help you develop this skill with a little bit of patience and practice.
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. The Active Listening Certification focuses on active listening, which represents the best of communication.
Our Active Listening Certification provides people the listening skills to be able to respond, interact, and communicate effectively with others. With this active listening online course, people will be able to genuinely communicate by helping them understand the importance of probing and questioning. The course enhances active listening skills by defining what is a positive attitude, introducing the basics of neuro-linguistic programming, and using these skills in a variety of situations.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible
4. Interpersonal Skills: Create better, meaningful personal and professional relationships
Take your communication skills to the next level with our Interpersonal Skills Training Course Online. Our course will teach you how to become the vibrant, charismatic person who effortlessly connects with others.
Our comprehensive course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.
Our Interpersonal Skills Training Course will teach you the best communication strategies that reflects your own personal style. You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
At Courses For Success, our courses are designed by professionals for professionals. We maintain the highest level of quality courses to ensure your success. By completing our comprehensive Interpersonal Skills Training Course Online, you will be equipped with the right skill-set to ensure you stand out from the competition!
5. Become a Better Learner: Learn how to become a better learner today
There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today's skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a life-long learner and can no longer rely on what you already know.
The definition of learning is the process of acquiring new or modifying existing knowledge, behaviours, skills, values, or preferences. It is a means of honing our skills, enriching our minds, and changing the way we see things in the world.
This course will help you to become a better learner, and as a result, make you a more valuable employee and well-rounded individual.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Administration
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
English as a Second Language 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in English as a Second Language: A Workplace Communications Primer Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Assignment 1
- Pre-Assignment 2
Session 2: Self Awareness – Skills of Self and Others
- Skills, Influences and Environment, Part One
- Skills, Influences and Environment, Part Two
- Skills, Influences and Environment, Part Three
- Skills, Influences and Environment, Part Four
Session 3: Words and Positive Workplace Culture
- Language in the Workplace, Part One
- Language in the Workplace, Part Two
- The Tone of the Message, Part One
- The Tone of the Message, Part Two
- The Tone of the Message, Part Three
- The Tone of the Message, Part Four
- The Tone of the Message, Part Five
- Reflective Journal, Part One
- Reflective Journal, Part Two
Session 4: Productive Conversations
- Productive Conversations
- Defining Emotional Intelligence, Part One
- Defining Emotional Intelligence, Part 2
- Productive Word Choices, Part One
- Productive Word Choices, Part Two
- Productive Word Choices, Part Three
Session 5: Telephone/Videoconferencing
- Review
- Telephone/Videoconferencing, Part One
- Telephone/Videoconferencing, Part Two
- Telephone/Videoconferencing, Part Three
- Telephone
- Videoconferencing, Part One
- Videoconferencing, Part Two
Session 6: Wordsmith’s Toolbox
- Bones of Good Writing
- Parts of Speech
- From Words to Sentences
- Punctuation, Part One
- Punctuation, Part Two
- Punctuation, Part Three
- Grammar Guidelines
Session 7: Putting Words to Work
- Good Communications, Part One
- Good Communications, Part Two
- Ingredients of an Effective Email, Part One
- Ingredients of an Effective Email, Part Two
- Ingredients of an Effective Email, Part Three
- Ingredients of an Effective Email, Part Four
- Ingredients of an Effective Email, Part Five
- Ingredients of an Effective Email, Part Six
- Ingredients of a Good Proposal
- Selling your Brand and Ideas
Session 8: Individual Action Planning
- Setting your Intention
- Building Your Plan
- Building Your Team
- Decision Wheel Method
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Communication Strategies Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session 2: Creating Positive Relationships
- Ten Quick Wins
- Making Connections
- The Power of Words
Session 3: Growing Our Self-Awareness
- Do You Question Your Competence?
- Competence Questionnaire
- Developing Confidence
Session 4: Communication Basics
- Defining a Skilled Communicator
- Making Connections
Session 5: Communication Barriers
- Case Study: New Neighbors
- Common Barriers
- Applying the Answers
- Being Mindful
Session 6: Asking Questions
- Asking Good Questions
- Types of Open-Ended Questions
- Introduction to Probing
- Probing Methods
- Pushing My Buttons
Session 7: Listening Skills
- Can You Hear Me?
- How Do You Rate Your Listening Ability?
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- What Is Said and What Is Heard
- Communication Situations
Session 8: Body Language
- What Do Our Bodies Say?
- Tips and Tricks
- Managing Your Messages
- The Signals People Send
- Gestures
- Interpreting Gestures
Session 9: Communication Styles
- Understanding Dichotomies
- Making Connections
- Advantages and Disadvantages
- Dichotomies in Action
- Step Two
- Step Three
Session 10: Creating a Positive Self-Image
- Seven Things People Determine from Your Appearance
- Pre-Assignment Review
- Self-Evaluation
Session 11: Frame of Reference
- Your Frame of Reference
- Suspending Belief
- Techniques for the Workplace
- Prepare, Prepare, Prepare
- Testing Our Theories
- Delivering Your Message
- Be Direct
- Assertiveness
- Self-Attitude
- Words to Watch Out For
- Your Inner Self Talk
- Persuasion
- Thirty Ways to Persuade
- Case Study: A Negative Image
- I Messages
- The Assertive Formula
- Expressing Your No
- The Persistent Response
- Guidelines for Saying No
Session 12: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Active Listening
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Active Listening
- What is Active Listening?
- Responding to Feelings
- Reading Cues
- Demonstrating Listening
- Identifying Good Listeners
- Tips for Becoming a Better Listener
- Pre-Assignment Review
Session 3: Body Language Basics
- Silent Messages
- Making Connections
Session 4: Attitude is Everything!
- Understanding Sympathy and Empathy
- Demonstrating Empathy
- Creating the Right Mindset
- Reframing the Situation
- Establishing Positive Intent
- Maintaining Focus
- Being Genuine
- Considering Your Purpose
- Making Connections
- Constructing Your Response
Session 5: Encouraging Conversation
- What Is Said and What Is Heard
- The Ladder of Inference, Part One
- The Ladder of Inference, Part Two
- The Ladder of Inference, Part Three
- The Ladder of Inference, Part Four
- Reflection: Using Your Own Experiences as a Resource
- Asking Questions, Part One
- Asking Questions, Part Two
- Probing Techniques, Part One
- Probing Techniques, Part Two
- Paraphrasing Techniques
- Echoing Techniques
Session 6: Building Relationships
- Building Common Ground
- Finding Common Ground
- Using Humor
- NLP Tips and Tricks
- Associated or Dissociated
- Towards or Away From
- Match/Mismatch
Session 7: Getting Over Listening Roadblocks
- Problems and Solutions
- Making Connections
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Interpersonal Skills
Module One - Getting Started
Module Two - Verbal Communication Skills
- Listening and hearing: they aren't the same thing
- Asking questions
- Communicating with power
Module Three - Non-Verbal Communication Skills
- Body language
- The signals you sent to others
- It's not what you say, it's how you say it
Module Four - Making Small Talk and Moving Beyond
- Starting a conversation
- The four levels of conversation
Module Five - Moving the Conversation Along
- Asking for examples
- Using repetition
- Using summary questions
- Asking for clarity and completeness
Module Six - Remembering Names
- Creating a powerful introduction
- Using Mnemonics
- Uh-oh... I've forgotten your name
Module Seven - Influencing Skills
- Seeing the other side
- Building a bridge
- Giving in without giving up
Module Eight - Bringing People to Your Side
- A dash of emotion
- Plenty of facts
- Bringing it all together
Module Nine - Sharing your Opinion
- Using I-messages
- Disagreeing constructively
- Building consensus
Module Ten - Negotiation Basics
- Preparation
- Opening
- Bargaining
- Closing
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 5 - Becoming a Better Learner
Session One: Course Overview
- Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Adopting the Best Mindset for Learning
- What Does it Mean to Learn?
- Adopting the Right Mindset
- Mindset in Practice
- Mindset Reflections
- Practicing Mindset and Learning?
Session Three: Taking Better Notes
- Become a Better Learner Using Notes
- Five Methods of Note Taking
- How Do You Take Notes?
Session Four: Setting and Managing Goals
- How Do Goals Play into Learning?
- Setting Goals Activity
Session Five: Expanding Your Network
- Learning About Your Network
- Asking Questions
Session Six: The Whole Picture
- Becoming Accountable
- Embracing Responsibility
- Embracing Technology
Session Seven: Mind and Body
- Mind and Body Working Together
Session Eight: How You Can Accelerate Your Learning
- Tips to Accelerate Your Learning
- Personal Action Plan
- Course Summary
- Recommended Reading List
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
English as a Second Language Online Bundle, 5 Certificate Courses
Improve Verbal And Written Communication Skills
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
SANTA DISCOUNTS AND FREE UPGRADES
HURRY OFFER EXTENDED ONE DAY!
About This Course
What you will learn: Improve Verbal And Written Communication Skills
|
|
Get BIG Savings with our English as a Second Language Online Bundle, 5 Certificate Courses
- English as a Second Language
- Communication Strategies
- Active Listening
- Interpersonal Skills
- Becoming a Better Learner
1. English as a Second Language: Improve Verbal And Written Communication Skills
For people with intermediate competency in English as a second language, this course helps identify and fix deficiencies in effective workplace communication. It will provide the knowledge and tools to improve verbal and written communication skills, and the chance to practice them.
This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.
2. Communication Strategies: Learn The Various Aspects Of Communication
Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.
This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
3. Active Listening: Learn the basics of Active Listening and become an effective communicator
Active listening is one of the most important communication skills you can have. It can have a major influence in helping your get ahead in your career and the quality of your personal relationships. Our Active Listening Certification will help you develop this skill with a little bit of patience and practice.
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. The Active Listening Certification focuses on active listening, which represents the best of communication.
Our Active Listening Certification provides people the listening skills to be able to respond, interact, and communicate effectively with others. With this active listening online course, people will be able to genuinely communicate by helping them understand the importance of probing and questioning. The course enhances active listening skills by defining what is a positive attitude, introducing the basics of neuro-linguistic programming, and using these skills in a variety of situations.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible
4. Interpersonal Skills: Create better, meaningful personal and professional relationships
Take your communication skills to the next level with our Interpersonal Skills Training Course Online. Our course will teach you how to become the vibrant, charismatic person who effortlessly connects with others.
Our comprehensive course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.
Our Interpersonal Skills Training Course will teach you the best communication strategies that reflects your own personal style. You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
At Courses For Success, our courses are designed by professionals for professionals. We maintain the highest level of quality courses to ensure your success. By completing our comprehensive Interpersonal Skills Training Course Online, you will be equipped with the right skill-set to ensure you stand out from the competition!
5. Become a Better Learner: Learn how to become a better learner today
There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today's skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a life-long learner and can no longer rely on what you already know.
The definition of learning is the process of acquiring new or modifying existing knowledge, behaviours, skills, values, or preferences. It is a means of honing our skills, enriching our minds, and changing the way we see things in the world.
This course will help you to become a better learner, and as a result, make you a more valuable employee and well-rounded individual.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Administration
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
English as a Second Language 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in English as a Second Language: A Workplace Communications Primer Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Assignment 1
- Pre-Assignment 2
Session 2: Self Awareness – Skills of Self and Others
- Skills, Influences and Environment, Part One
- Skills, Influences and Environment, Part Two
- Skills, Influences and Environment, Part Three
- Skills, Influences and Environment, Part Four
Session 3: Words and Positive Workplace Culture
- Language in the Workplace, Part One
- Language in the Workplace, Part Two
- The Tone of the Message, Part One
- The Tone of the Message, Part Two
- The Tone of the Message, Part Three
- The Tone of the Message, Part Four
- The Tone of the Message, Part Five
- Reflective Journal, Part One
- Reflective Journal, Part Two
Session 4: Productive Conversations
- Productive Conversations
- Defining Emotional Intelligence, Part One
- Defining Emotional Intelligence, Part 2
- Productive Word Choices, Part One
- Productive Word Choices, Part Two
- Productive Word Choices, Part Three
Session 5: Telephone/Videoconferencing
- Review
- Telephone/Videoconferencing, Part One
- Telephone/Videoconferencing, Part Two
- Telephone/Videoconferencing, Part Three
- Telephone
- Videoconferencing, Part One
- Videoconferencing, Part Two
Session 6: Wordsmith’s Toolbox
- Bones of Good Writing
- Parts of Speech
- From Words to Sentences
- Punctuation, Part One
- Punctuation, Part Two
- Punctuation, Part Three
- Grammar Guidelines
Session 7: Putting Words to Work
- Good Communications, Part One
- Good Communications, Part Two
- Ingredients of an Effective Email, Part One
- Ingredients of an Effective Email, Part Two
- Ingredients of an Effective Email, Part Three
- Ingredients of an Effective Email, Part Four
- Ingredients of an Effective Email, Part Five
- Ingredients of an Effective Email, Part Six
- Ingredients of a Good Proposal
- Selling your Brand and Ideas
Session 8: Individual Action Planning
- Setting your Intention
- Building Your Plan
- Building Your Team
- Decision Wheel Method
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Communication Strategies Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session 2: Creating Positive Relationships
- Ten Quick Wins
- Making Connections
- The Power of Words
Session 3: Growing Our Self-Awareness
- Do You Question Your Competence?
- Competence Questionnaire
- Developing Confidence
Session 4: Communication Basics
- Defining a Skilled Communicator
- Making Connections
Session 5: Communication Barriers
- Case Study: New Neighbors
- Common Barriers
- Applying the Answers
- Being Mindful
Session 6: Asking Questions
- Asking Good Questions
- Types of Open-Ended Questions
- Introduction to Probing
- Probing Methods
- Pushing My Buttons
Session 7: Listening Skills
- Can You Hear Me?
- How Do You Rate Your Listening Ability?
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- What Is Said and What Is Heard
- Communication Situations
Session 8: Body Language
- What Do Our Bodies Say?
- Tips and Tricks
- Managing Your Messages
- The Signals People Send
- Gestures
- Interpreting Gestures
Session 9: Communication Styles
- Understanding Dichotomies
- Making Connections
- Advantages and Disadvantages
- Dichotomies in Action
- Step Two
- Step Three
Session 10: Creating a Positive Self-Image
- Seven Things People Determine from Your Appearance
- Pre-Assignment Review
- Self-Evaluation
Session 11: Frame of Reference
- Your Frame of Reference
- Suspending Belief
- Techniques for the Workplace
- Prepare, Prepare, Prepare
- Testing Our Theories
- Delivering Your Message
- Be Direct
- Assertiveness
- Self-Attitude
- Words to Watch Out For
- Your Inner Self Talk
- Persuasion
- Thirty Ways to Persuade
- Case Study: A Negative Image
- I Messages
- The Assertive Formula
- Expressing Your No
- The Persistent Response
- Guidelines for Saying No
Session 12: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Active Listening
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Active Listening
- What is Active Listening?
- Responding to Feelings
- Reading Cues
- Demonstrating Listening
- Identifying Good Listeners
- Tips for Becoming a Better Listener
- Pre-Assignment Review
Session 3: Body Language Basics
- Silent Messages
- Making Connections
Session 4: Attitude is Everything!
- Understanding Sympathy and Empathy
- Demonstrating Empathy
- Creating the Right Mindset
- Reframing the Situation
- Establishing Positive Intent
- Maintaining Focus
- Being Genuine
- Considering Your Purpose
- Making Connections
- Constructing Your Response
Session 5: Encouraging Conversation
- What Is Said and What Is Heard
- The Ladder of Inference, Part One
- The Ladder of Inference, Part Two
- The Ladder of Inference, Part Three
- The Ladder of Inference, Part Four
- Reflection: Using Your Own Experiences as a Resource
- Asking Questions, Part One
- Asking Questions, Part Two
- Probing Techniques, Part One
- Probing Techniques, Part Two
- Paraphrasing Techniques
- Echoing Techniques
Session 6: Building Relationships
- Building Common Ground
- Finding Common Ground
- Using Humor
- NLP Tips and Tricks
- Associated or Dissociated
- Towards or Away From
- Match/Mismatch
Session 7: Getting Over Listening Roadblocks
- Problems and Solutions
- Making Connections
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Interpersonal Skills
Module One - Getting Started
Module Two - Verbal Communication Skills
- Listening and hearing: they aren't the same thing
- Asking questions
- Communicating with power
Module Three - Non-Verbal Communication Skills
- Body language
- The signals you sent to others
- It's not what you say, it's how you say it
Module Four - Making Small Talk and Moving Beyond
- Starting a conversation
- The four levels of conversation
Module Five - Moving the Conversation Along
- Asking for examples
- Using repetition
- Using summary questions
- Asking for clarity and completeness
Module Six - Remembering Names
- Creating a powerful introduction
- Using Mnemonics
- Uh-oh... I've forgotten your name
Module Seven - Influencing Skills
- Seeing the other side
- Building a bridge
- Giving in without giving up
Module Eight - Bringing People to Your Side
- A dash of emotion
- Plenty of facts
- Bringing it all together
Module Nine - Sharing your Opinion
- Using I-messages
- Disagreeing constructively
- Building consensus
Module Ten - Negotiation Basics
- Preparation
- Opening
- Bargaining
- Closing
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 5 - Becoming a Better Learner
Session One: Course Overview
- Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Adopting the Best Mindset for Learning
- What Does it Mean to Learn?
- Adopting the Right Mindset
- Mindset in Practice
- Mindset Reflections
- Practicing Mindset and Learning?
Session Three: Taking Better Notes
- Become a Better Learner Using Notes
- Five Methods of Note Taking
- How Do You Take Notes?
Session Four: Setting and Managing Goals
- How Do Goals Play into Learning?
- Setting Goals Activity
Session Five: Expanding Your Network
- Learning About Your Network
- Asking Questions
Session Six: The Whole Picture
- Becoming Accountable
- Embracing Responsibility
- Embracing Technology
Session Seven: Mind and Body
- Mind and Body Working Together
Session Eight: How You Can Accelerate Your Learning
- Tips to Accelerate Your Learning
- Personal Action Plan
- Course Summary
- Recommended Reading List
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
