About This Course
What you will learn - Speak With Persuasion And Become Influential
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Get BIG Savings with our Influence and Persuasion Online Bundle, 5 Certificate Courses
- Influence and Persuasion
- Leadership Skills for Supervisors: Communication, Coaching, and Conflict
- Leadership and Influence
- Coaching and Mentoring
- Business Leadership: Becoming Management Material
1. Influence and Persuasion: Speak With Persuasion And Become Influential
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.
In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.
2. Leadership Skills for Supervisors: Communication, Coaching, and Conflict: Master The Three Fundamental Skills Of Leadership
There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory workshop will give you basic skills in all three areas.
In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft’s signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.
3. Coaching and Mentoring: Learn How Coaching And Mentoring Differ From Each Other
Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.
In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
4. Leadership and Influence: Study Leadership and Influence Online Courses; Become a Great and Influential Leader
Become a better and more effective leader with our Leadership and Influence Online Courses! Our course is for people with little or no prior leadership experience but would like to take a more leadership role.
Our Leadership and Influence Online Course prepares you for a more senior position or leader in your organization. The ability to influence others is a most sought but elusive characteristic of a leader. With our course, you will learn how to influence others positively by discovering a person’s wants and needs. After this course, you will have a comprehensive understanding of what it takes to become a respected leader and influencer.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this Leadership and Influence Online course, you can be confident you are getting the best education possible.
5. Business Leadership: Becoming Management Material: Learn the Basics of Conversational Leadership
This Conversational Leadership course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.
In this Conversational Leadership course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Influence and Persuasion Online 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Influence and Persuasion Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment-Article
- Pre-Assignment-Questions
Session 2: Understanding Persuasion
- How Persuasion Works
- Predictability
- Reciprocation
- Consistency and Commitment
- Social Evidence
- Authority
- Liking
- Scarcity
- Self-Interest
- Pre-Assignment Review
Session 3: Preparing to Persuade
- Pushing and Pulling
- Communicating with Confidence
- Have a Purpose
- Have an Outcome
- Make Sure the Receiver is Ready
- Apply Positive Intent
- Words to Watch Out For
- Your Inner Self Talk
- Frame of Reference
- Suspending Belief
Session 4: Getting Off on the Right Foot
- Building Rapport
- About Rapport
- Establish and Maintain Rapport
- Matching and Mirroring
- Body Language
- Voice Characteristics
- Pacing
- Scenario One
- Scenario Two
- Leading
Session 5: Presentation Strategies
- Five Points for Any Presentation
- The Five S Framework
- Preparing with the Five S Pattern
Session 6: Using Stories to Persuade
- The Importance of Story
- Stories Have to Make You Stand Out
- Your Story has to be Believable
- Storytelling Works When it Makes Something More
- Have a Beginning, Middle, and End
- Be Conscious of Our Attention Span
- Storytelling Time
Session 7: Using Neuro Linguistic Programming
- Defining Neuro Linguistic Programming
- Neuro + Linguistic + Programming =
- So What Does it Mean?
- A Brief History
- Understanding Common NLP Terms
- Embedding Positive or Negative Commands
- Storytelling Time
- Influencing Outcomes
- Presuppositions as Questions
- Insightful Sentences
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate In Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Pre-Assignment Review
- Making Connections
Session 3: Whats Your Type? How About Mine?
- Seeking Information
- Identifying Your Characteristics and Preferences
- Questionnaire
- What Does it Mean To Have a Number?
- Mostly As – Inquiring Rationals, Part One
- Mostly As – Inquiring Rationals, Part Two
- Mostly Bs – Authentic Idealists, Part One
- Mostly Bs – Authentic Idealists, Part Two
- Mostly Cs – Organized Guardians, Part One
- Mostly Cs – Organized Guardians, Part Two
- Mostly Ds – Resourceful Artisans, Part One
- Mostly Ds – Resourceful Artisans, Part Two
- Whats Important?
- Debrief
- Understanding Introverts and Extroverts
- Questionnaire
- Using the Continuum
- Case Study
Session 4: Understanding Leadership
- About Leadership
- The Situational Leadership II® Model
- Understanding Your Comfort Zone
- Choosing Our Style
- The Cyclical Process
- Managing Performance
- Making Connections
- Servant Leadership
- Making Connections
- Onboarding and Orientation
- First Day Disasters
- Considering the Consequences
Session 5: Manage Your Time and Your Energy
- Introduction
- Larks and Owls
- SPIRIT Goals
- Organizing Your Workspace, Part One
- Organizing Your Workspace, Part Two
- Organizing Your Workspace, Part Three
- Our Top Time Management Tip
Session 6: The Commitment Curve
- The Big Picture
- The Phases of the Curve
- Stages of the Curve
- Stage One: Uninformed Optimism
- Stage Two: Informed Pessimism
- Stage Three: Hopeful Realism
- Stage Four: Informed Optimism
- Summary
- What Can Be Done to Bridge the Commitment Gap?
Session 7: Employee Development Models
- The Coaching Model
- Step One: Frame a Conversation, Part One
- Step One: Frame a Conversation, Part Two
- Step Two: Create Opportunities
- Step Three: Create an Action Plan
- Step Four: Give Feedback, Part One
- Step Four: Give Feedback, Part Two
- The Dialogue Model
- Defining I Messages
- Building the Message
- Description Techniques
- The Consequences and Benefits Matrix
Session 8: Dealing with Conflict and Difficult Issues
- Reflection
- Techniques for Resolving Conflict
Session 9: What Successful Leaders Do
- Secrets to Success
- Creating the Right Environment
- Making Connections
- Practices to Practice
- Making Connections
Session 10: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate In Leadership and Influence Online Course
Section One: Getting Started
Section Two: How Leadership Evolved
- What is Leadership
- Leadership Characteristics
- Leadership Principles
- Leadership through the ages
- The Great Man
- The Trait Theory
- Transformational Leadership
Section Three: Situational Leadership
- Situational Leadership: Telling
- Situational Leadership: Selling
- Situational Leadership: Participating
- Situational Leadership: Delegating
Section Four: A Personal Evaluation
- Kouzes and Posner
- A Personal Inventory
- Create an Action Plan
Section Five: Modeling the Way
- Inspirational Role Model
- Influencing Others’ Perspectives
Section Six: Inspiring a Shared Vision
- Choose Your Vision
- Communicate Your Vision
- Identifying the Benefit for Others
Section Seven: Challenging the Process
- Your Inner Innovator
- Room for Improvement
- Lobbying for Change
Section Eight: Enabling Others to Act
- Encouraging Growth
- Creating Mutual Respect
- The Importance of Trust
Section Nine: Encouraging the Heart
- Sharing Rewards
- Celebrating Accomplishments
- Making Celebration Part of Your Culture
Section Ten: Influencing Skills
- The Art of Persuasion
- The Principles of Influence
Section Eleven: Setting Goals
- Create SMART Goals
- Long-Term Plans
- Creating a Support System
Section Twelve: Wrapping Up
Course 4 - Certificate In Coaching and Mentoring Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Assignment: Areas of Improvement
Session 2: About the Learning Organization
- What is a Learning Organization?
- Are You a Lifelong Learner?
- Lifelong Learning Questionnaire
- Scoring?
Session 3: Achieving Personal Mastery
- What is Personal Mastery?
- Your Personal Vision
- Developing a Vision
- Step One: Identify Your Values
- Step Two: Define Your Values
- Step Three: Put It All Together
Session 4: Analyzing Our Mental Models
- Our Mental Models, Part One
- Our Mental Models, Part Two
- Mental Models in the Workplace
- Strategies for Working with Mental Models
- You Can Create New Mental Models!
- The Ladder of Inference, Part One
- A Ladder of Inference, Part Two
- A Ladder of Inference, Part Three
- A Ladder of Inference, Part Four
- A Ladder of Inference, Part Five
- Reflection: Using Your Own Experiences as a Resource
- Case Study
- Applying the Concepts
Session 5: Achieving a Shared Vision
- What is a Shared Vision?
Session 6: Team Learning
- Team Learning
- The Meteor Belt
- Protocols for Skillful Discussion
- Preparing the Ground for Skillful Discussion
Session 7: Systems Thinking
- Systems Thinking
- Sample Systems
Session 8: Understanding Leadership
- About Leadership
- Director's Style
- Coach's Style
- Supporter's Style
- Delegator's Style
- Your Leadership Style
- Understanding Your Comfort Zone
- Adapting Our Style
- Cycling Through the Styles
- Managing Performance
- Humility
- Making Connections
- Servant Leadership
- Making Connections
- Onboarding and Orientation
- The Great…
- … And The Not So Great
- Taking Charge
Session 9: Five Practices
- Practice One: Challenge the Process
- Making Connections
- Practice Two: Inspire a Shared Vision
- Practice Three: Enable Others to Act
- Making Connections
- Image Identification
- Practice Four: Model the Way
- Practice Five: Encourage the Heart
- Practices in Practice
Session 10: Building Trust
- The Cycle of Trust and Performance
- Improving Trust
- Trust Exercise
- Making Connections
Session 11: Managing Change
- About Change
- Endings
- Neutral
- Beginnings
- Making Connections
- Key Factors in Successful Change
- A Step-by-Step Plan for Change
- Case Study: Getting More from the Last Hour
- Getting More From the Last Hour
Session 12: The Four Room Apartment
- The Four Room Apartment
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Summary
Session 13: Time Management Tips and Tricks
- Getting Things in Order
- Making Connections
- Mastering E-mail
- Adding Up the Numbers
- Assessing the Impact
- Tackling the E-Mail Monster
- Time Management Tips
- Eight Exciting Ideas
- A Planning Checklist
- Putting Plans into Action with Scheduling Aids
- Organizing Your Work Area and Your Paperwork
- Going the Extra Mile
Session 14: Managers vs. Leaders
- Managers vs. Leaders
- Making Connections
- We Need Leaders!
- Managers vs. Leaders
Session 15: Types of Thinking
- Directional Thinking
- Paradigm Shifts
- Mind Mapping
- Reframing
- Consequential Thinking
- Considering the Consequences
- Ethics 101
Session 16: Influence Strategies
- Common Influence Strategies
- Cialdini's Six Strategies
Session 17: Managing Relationships
- The Relationship Cycle
- Coaching Through Conflict
- Helping Others in Conflict
- Choosing Your Style
- The Turtle (Withdrawing, Avoiding)
- The Shark (Aggressive, Forcing)
- The Teddy Bear (Smoothing, Cooperating)
- The Fox (Compromising)
- The Owl (Confronting or Problem-Solving)
- Making Connections
- Preparing for Conflict, Part One
- Preparing for Conflict, Part Two
- Preparing for Conflict, Part Three
- Preparing for Conflict, Part Four
- Making Connections
- Managing Stress
- The Positive Effect
- Fifteen Steps for Dealing with Upset People
- Five Tips for Dealing with Difficult People
- Six Steps for Dealing with Angry People
Session 18: A Simple Problem Solving Process
- Systematic Problem Solving
- Breaking Down the Model
- Personal Problems
Session 19: Strategic Planning
- SWOT Analysis
- Sample SWOT Matrix
- What to Include in Your SWOT
- Individual Analyses
Session 20: Doing Delegation Right
- What is Delegation?
- Defining Delegation
- Levels of Delegation
- Breaking Down the Model, Part One
- Breaking Down the Model, Part Two
- Breaking Down the Model, Part Three
- Delegation Case Study
Session 21: Criteria for Useful Feedback
- Giving Constructive Feedback
- Best Practices
- The Importance of Feedback
- Making Connections
Session 22: Feedback Techniques
- Feedback Techniques
- The Open-Ended Approach
- More Feedback Options
- Encouraging Feedback
- Case Study
Session 23: Mastering Your Body Language
- Mastering Your Body Language
- Things to Consider
- Reading Cues and Adjusting Your Approach
Session 24: Meeting Management
- Preparing for Meetings
- Reading the Reports, Part One
- Reading the Reports, Part Two
- Reading the Reports, Part Three
- Preparing for the Meeting
- During the Meeting
- Managing Meetings
- Making Connections
- Presentation Tips
Session 25: Pumping up a Presentation
- Pumping up a Presentation
- Seven Easy Steps
Session 26: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - Certificate In Business Leadership: Becoming Management Material Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What’s In A Word?
- Pre-Assignment Review, Part One
- Pre-Assignment Review, Part Two
- What is Conversational Leadership?
Session 3: Fundamental Elements
- Designing Meaningful Conversations
- Building Your Personal Skills
- Tips for Becoming a Better Listener
Session 4: The Four-I Model of Organizational Conversation
- Intimacy
- The Four Features
- Replacing Corporate Communication
- Interactivity
- Evolving Communication Techniques
- Case Study
- Making Connections
- Inclusion
- Looking at Inclusive Communications
- Case Studies
- Intentionality
- Creating a Conversational Strategy
- Sample Strategy Elements
- Common Language
- Making Connections
Session 5: The Conversational Leadership Framework
- Getting Started, Part One
- Getting Started, Part Two
- Powerful Conversations
- Case Study
- Making Connections
- Creating the Conversation
- Identifying Your Purpose
- The Physical Setup
- The Finishing Touches
- Above and Beyond
- Involving Your Stakeholders
- Applying the Concepts
- Summary
- Developing the Questions
- Leveraging Appreciative Inquiry, Part One
- Leveraging Appreciative Inquiry, Part Two
- Getting It Right
- Taking It Further
- Getting to the Goal
- Making Connections
- Innovative Leadership
- Building Common Ground
- Questions to Consider
Session 6: World Café
- Setting Up
- Where the Magic Happens
- Round 1: Starting the Conversation
- Round 2: Connections Start
- Round 3: Back to the Beginning
- Round 4: Conversation of the Whole
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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Influence and Persuasion Online Bundle, 5 Certificate Courses
Speak With Persuasion And Become Influential
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
HOLIDAY DISCOUNTS AND FREE UPGRADES
HURRY! OFFER ENDS 31 DEC OR BEFORE IF SOLD OUT (LIMITED SUPPLY)
About This Course
What you will learn - Speak With Persuasion And Become Influential
|
|
Get BIG Savings with our Influence and Persuasion Online Bundle, 5 Certificate Courses
- Influence and Persuasion
- Leadership Skills for Supervisors: Communication, Coaching, and Conflict
- Leadership and Influence
- Coaching and Mentoring
- Business Leadership: Becoming Management Material
1. Influence and Persuasion: Speak With Persuasion And Become Influential
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.
In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.
2. Leadership Skills for Supervisors: Communication, Coaching, and Conflict: Master The Three Fundamental Skills Of Leadership
There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory workshop will give you basic skills in all three areas.
In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft’s signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.
3. Coaching and Mentoring: Learn How Coaching And Mentoring Differ From Each Other
Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.
In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
4. Leadership and Influence: Study Leadership and Influence Online Courses; Become a Great and Influential Leader
Become a better and more effective leader with our Leadership and Influence Online Courses! Our course is for people with little or no prior leadership experience but would like to take a more leadership role.
Our Leadership and Influence Online Course prepares you for a more senior position or leader in your organization. The ability to influence others is a most sought but elusive characteristic of a leader. With our course, you will learn how to influence others positively by discovering a person’s wants and needs. After this course, you will have a comprehensive understanding of what it takes to become a respected leader and influencer.
At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this Leadership and Influence Online course, you can be confident you are getting the best education possible.
5. Business Leadership: Becoming Management Material: Learn the Basics of Conversational Leadership
This Conversational Leadership course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.
In this Conversational Leadership course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.
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Units of Study
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Influence and Persuasion Online 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Influence and Persuasion Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment-Article
- Pre-Assignment-Questions
Session 2: Understanding Persuasion
- How Persuasion Works
- Predictability
- Reciprocation
- Consistency and Commitment
- Social Evidence
- Authority
- Liking
- Scarcity
- Self-Interest
- Pre-Assignment Review
Session 3: Preparing to Persuade
- Pushing and Pulling
- Communicating with Confidence
- Have a Purpose
- Have an Outcome
- Make Sure the Receiver is Ready
- Apply Positive Intent
- Words to Watch Out For
- Your Inner Self Talk
- Frame of Reference
- Suspending Belief
Session 4: Getting Off on the Right Foot
- Building Rapport
- About Rapport
- Establish and Maintain Rapport
- Matching and Mirroring
- Body Language
- Voice Characteristics
- Pacing
- Scenario One
- Scenario Two
- Leading
Session 5: Presentation Strategies
- Five Points for Any Presentation
- The Five S Framework
- Preparing with the Five S Pattern
Session 6: Using Stories to Persuade
- The Importance of Story
- Stories Have to Make You Stand Out
- Your Story has to be Believable
- Storytelling Works When it Makes Something More
- Have a Beginning, Middle, and End
- Be Conscious of Our Attention Span
- Storytelling Time
Session 7: Using Neuro Linguistic Programming
- Defining Neuro Linguistic Programming
- Neuro + Linguistic + Programming =
- So What Does it Mean?
- A Brief History
- Understanding Common NLP Terms
- Embedding Positive or Negative Commands
- Storytelling Time
- Influencing Outcomes
- Presuppositions as Questions
- Insightful Sentences
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate In Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Pre-Assignment Review
- Making Connections
Session 3: Whats Your Type? How About Mine?
- Seeking Information
- Identifying Your Characteristics and Preferences
- Questionnaire
- What Does it Mean To Have a Number?
- Mostly As – Inquiring Rationals, Part One
- Mostly As – Inquiring Rationals, Part Two
- Mostly Bs – Authentic Idealists, Part One
- Mostly Bs – Authentic Idealists, Part Two
- Mostly Cs – Organized Guardians, Part One
- Mostly Cs – Organized Guardians, Part Two
- Mostly Ds – Resourceful Artisans, Part One
- Mostly Ds – Resourceful Artisans, Part Two
- Whats Important?
- Debrief
- Understanding Introverts and Extroverts
- Questionnaire
- Using the Continuum
- Case Study
Session 4: Understanding Leadership
- About Leadership
- The Situational Leadership II® Model
- Understanding Your Comfort Zone
- Choosing Our Style
- The Cyclical Process
- Managing Performance
- Making Connections
- Servant Leadership
- Making Connections
- Onboarding and Orientation
- First Day Disasters
- Considering the Consequences
Session 5: Manage Your Time and Your Energy
- Introduction
- Larks and Owls
- SPIRIT Goals
- Organizing Your Workspace, Part One
- Organizing Your Workspace, Part Two
- Organizing Your Workspace, Part Three
- Our Top Time Management Tip
Session 6: The Commitment Curve
- The Big Picture
- The Phases of the Curve
- Stages of the Curve
- Stage One: Uninformed Optimism
- Stage Two: Informed Pessimism
- Stage Three: Hopeful Realism
- Stage Four: Informed Optimism
- Summary
- What Can Be Done to Bridge the Commitment Gap?
Session 7: Employee Development Models
- The Coaching Model
- Step One: Frame a Conversation, Part One
- Step One: Frame a Conversation, Part Two
- Step Two: Create Opportunities
- Step Three: Create an Action Plan
- Step Four: Give Feedback, Part One
- Step Four: Give Feedback, Part Two
- The Dialogue Model
- Defining I Messages
- Building the Message
- Description Techniques
- The Consequences and Benefits Matrix
Session 8: Dealing with Conflict and Difficult Issues
- Reflection
- Techniques for Resolving Conflict
Session 9: What Successful Leaders Do
- Secrets to Success
- Creating the Right Environment
- Making Connections
- Practices to Practice
- Making Connections
Session 10: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate In Leadership and Influence Online Course
Section One: Getting Started
Section Two: How Leadership Evolved
- What is Leadership
- Leadership Characteristics
- Leadership Principles
- Leadership through the ages
- The Great Man
- The Trait Theory
- Transformational Leadership
Section Three: Situational Leadership
- Situational Leadership: Telling
- Situational Leadership: Selling
- Situational Leadership: Participating
- Situational Leadership: Delegating
Section Four: A Personal Evaluation
- Kouzes and Posner
- A Personal Inventory
- Create an Action Plan
Section Five: Modeling the Way
- Inspirational Role Model
- Influencing Others’ Perspectives
Section Six: Inspiring a Shared Vision
- Choose Your Vision
- Communicate Your Vision
- Identifying the Benefit for Others
Section Seven: Challenging the Process
- Your Inner Innovator
- Room for Improvement
- Lobbying for Change
Section Eight: Enabling Others to Act
- Encouraging Growth
- Creating Mutual Respect
- The Importance of Trust
Section Nine: Encouraging the Heart
- Sharing Rewards
- Celebrating Accomplishments
- Making Celebration Part of Your Culture
Section Ten: Influencing Skills
- The Art of Persuasion
- The Principles of Influence
Section Eleven: Setting Goals
- Create SMART Goals
- Long-Term Plans
- Creating a Support System
Section Twelve: Wrapping Up
Course 4 - Certificate In Coaching and Mentoring Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Assignment: Areas of Improvement
Session 2: About the Learning Organization
- What is a Learning Organization?
- Are You a Lifelong Learner?
- Lifelong Learning Questionnaire
- Scoring?
Session 3: Achieving Personal Mastery
- What is Personal Mastery?
- Your Personal Vision
- Developing a Vision
- Step One: Identify Your Values
- Step Two: Define Your Values
- Step Three: Put It All Together
Session 4: Analyzing Our Mental Models
- Our Mental Models, Part One
- Our Mental Models, Part Two
- Mental Models in the Workplace
- Strategies for Working with Mental Models
- You Can Create New Mental Models!
- The Ladder of Inference, Part One
- A Ladder of Inference, Part Two
- A Ladder of Inference, Part Three
- A Ladder of Inference, Part Four
- A Ladder of Inference, Part Five
- Reflection: Using Your Own Experiences as a Resource
- Case Study
- Applying the Concepts
Session 5: Achieving a Shared Vision
- What is a Shared Vision?
Session 6: Team Learning
- Team Learning
- The Meteor Belt
- Protocols for Skillful Discussion
- Preparing the Ground for Skillful Discussion
Session 7: Systems Thinking
- Systems Thinking
- Sample Systems
Session 8: Understanding Leadership
- About Leadership
- Director's Style
- Coach's Style
- Supporter's Style
- Delegator's Style
- Your Leadership Style
- Understanding Your Comfort Zone
- Adapting Our Style
- Cycling Through the Styles
- Managing Performance
- Humility
- Making Connections
- Servant Leadership
- Making Connections
- Onboarding and Orientation
- The Great…
- … And The Not So Great
- Taking Charge
Session 9: Five Practices
- Practice One: Challenge the Process
- Making Connections
- Practice Two: Inspire a Shared Vision
- Practice Three: Enable Others to Act
- Making Connections
- Image Identification
- Practice Four: Model the Way
- Practice Five: Encourage the Heart
- Practices in Practice
Session 10: Building Trust
- The Cycle of Trust and Performance
- Improving Trust
- Trust Exercise
- Making Connections
Session 11: Managing Change
- About Change
- Endings
- Neutral
- Beginnings
- Making Connections
- Key Factors in Successful Change
- A Step-by-Step Plan for Change
- Case Study: Getting More from the Last Hour
- Getting More From the Last Hour
Session 12: The Four Room Apartment
- The Four Room Apartment
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Summary
Session 13: Time Management Tips and Tricks
- Getting Things in Order
- Making Connections
- Mastering E-mail
- Adding Up the Numbers
- Assessing the Impact
- Tackling the E-Mail Monster
- Time Management Tips
- Eight Exciting Ideas
- A Planning Checklist
- Putting Plans into Action with Scheduling Aids
- Organizing Your Work Area and Your Paperwork
- Going the Extra Mile
Session 14: Managers vs. Leaders
- Managers vs. Leaders
- Making Connections
- We Need Leaders!
- Managers vs. Leaders
Session 15: Types of Thinking
- Directional Thinking
- Paradigm Shifts
- Mind Mapping
- Reframing
- Consequential Thinking
- Considering the Consequences
- Ethics 101
Session 16: Influence Strategies
- Common Influence Strategies
- Cialdini's Six Strategies
Session 17: Managing Relationships
- The Relationship Cycle
- Coaching Through Conflict
- Helping Others in Conflict
- Choosing Your Style
- The Turtle (Withdrawing, Avoiding)
- The Shark (Aggressive, Forcing)
- The Teddy Bear (Smoothing, Cooperating)
- The Fox (Compromising)
- The Owl (Confronting or Problem-Solving)
- Making Connections
- Preparing for Conflict, Part One
- Preparing for Conflict, Part Two
- Preparing for Conflict, Part Three
- Preparing for Conflict, Part Four
- Making Connections
- Managing Stress
- The Positive Effect
- Fifteen Steps for Dealing with Upset People
- Five Tips for Dealing with Difficult People
- Six Steps for Dealing with Angry People
Session 18: A Simple Problem Solving Process
- Systematic Problem Solving
- Breaking Down the Model
- Personal Problems
Session 19: Strategic Planning
- SWOT Analysis
- Sample SWOT Matrix
- What to Include in Your SWOT
- Individual Analyses
Session 20: Doing Delegation Right
- What is Delegation?
- Defining Delegation
- Levels of Delegation
- Breaking Down the Model, Part One
- Breaking Down the Model, Part Two
- Breaking Down the Model, Part Three
- Delegation Case Study
Session 21: Criteria for Useful Feedback
- Giving Constructive Feedback
- Best Practices
- The Importance of Feedback
- Making Connections
Session 22: Feedback Techniques
- Feedback Techniques
- The Open-Ended Approach
- More Feedback Options
- Encouraging Feedback
- Case Study
Session 23: Mastering Your Body Language
- Mastering Your Body Language
- Things to Consider
- Reading Cues and Adjusting Your Approach
Session 24: Meeting Management
- Preparing for Meetings
- Reading the Reports, Part One
- Reading the Reports, Part Two
- Reading the Reports, Part Three
- Preparing for the Meeting
- During the Meeting
- Managing Meetings
- Making Connections
- Presentation Tips
Session 25: Pumping up a Presentation
- Pumping up a Presentation
- Seven Easy Steps
Session 26: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - Certificate In Business Leadership: Becoming Management Material Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What’s In A Word?
- Pre-Assignment Review, Part One
- Pre-Assignment Review, Part Two
- What is Conversational Leadership?
Session 3: Fundamental Elements
- Designing Meaningful Conversations
- Building Your Personal Skills
- Tips for Becoming a Better Listener
Session 4: The Four-I Model of Organizational Conversation
- Intimacy
- The Four Features
- Replacing Corporate Communication
- Interactivity
- Evolving Communication Techniques
- Case Study
- Making Connections
- Inclusion
- Looking at Inclusive Communications
- Case Studies
- Intentionality
- Creating a Conversational Strategy
- Sample Strategy Elements
- Common Language
- Making Connections
Session 5: The Conversational Leadership Framework
- Getting Started, Part One
- Getting Started, Part Two
- Powerful Conversations
- Case Study
- Making Connections
- Creating the Conversation
- Identifying Your Purpose
- The Physical Setup
- The Finishing Touches
- Above and Beyond
- Involving Your Stakeholders
- Applying the Concepts
- Summary
- Developing the Questions
- Leveraging Appreciative Inquiry, Part One
- Leveraging Appreciative Inquiry, Part Two
- Getting It Right
- Taking It Further
- Getting to the Goal
- Making Connections
- Innovative Leadership
- Building Common Ground
- Questions to Consider
Session 6: World Café
- Setting Up
- Where the Magic Happens
- Round 1: Starting the Conversation
- Round 2: Connections Start
- Round 3: Back to the Beginning
- Round 4: Conversation of the Whole
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
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success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
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this course.
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This
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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
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Course duration, is listed under Course Summary
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All the required material for your course is included in the online system, you do not need to buy anything else.
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Yes, all our courses are interactive.
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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
