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About This Course
What you will learn - How To Make Yourself a Better Speaker and Presenter
  • Establish rapport with your audience.
  • Implement techniques to reduce nervousness and fear.
  • Understand your strengths as a presenter and how to appeal to different types of people.
  • Recognize how visual aids can create impact and attention.
  • Develop techniques to create a professional presence.
  • Learn some different ways to prepare and organize information.
  • Prepare, practice, and deliver a short presentation.
Get BIG Savings with our Public Speaking - Presentation Survival School Online Bundle, 5 Certificate Courses
  1. Public Speaking - Presentation Survival School
  2. Public Speaking
  3. Conquering Your Fear of Speaking in Public
  4. Building Your Self Esteem and Assertiveness Skills
  5. Communication Strategies
1. Public Speaking - Presentation Survival School: Learn How To Make Yourself a Better Speaker and Presenter

A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what information you have and how to communicate it effectively.

A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and being comfortable with your communication skills. In this course, you will master the skills that will make you a better speaker and presenter.

2. Public Speaking: Speaking Under Pressure: Learn How To Speak Under Pressure

If you are a new speaker who feels nervous about the task at hand, or an experienced speaker who wants to learn more about being put on the spot, then this course is just for you. It focuses on speaking under pressure, which means being able to quickly organize your thoughts and being able to convey them meaningfully to your audience.

This communication skills course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation.

3. Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this course can help you conquer your nerves and speak confidently in public.

To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.

4. Building Your Self Esteem and Assertiveness Skills: Explore What Self-esteem Is

Ayn Rand once said, “The man who does not value himself, cannot value anything or anyone.” This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.

In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.

5. Communication Strategies: Learn The Various Aspects Of Communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

Public Speaking - Presentation Survival School Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Public Speaking - Presentation Survival School Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Communication

  • About Communication
  • Making Conversation
  • Speaking Well
  • What to Talk About
  • Conversations to Presentations

 Session 3: Stop! Check Your Mouth!

  • Speaking Characteristics
  • Volume
  • Clichés
  • Diction
  • Slang or Vulgarities
  • Gender References
  • Acronyms and Jargon
  • Tact
  • Five Good Rules

 Session 4: What's Your Type? How About Mine?

  • The Assessment
  • Identifying Your Characteristics and Preferences
  • Questionnaire
  • Reviewing Your Questionnaire Score
  • What Does it Mean To Have a Number?
  • Mostly A's – Inquiring Rationals
  • Mostly B's – Authentic Idealists
  • Mostly C's – Organized Guardians
  • Mostly D's – Resourceful Artisans
  • What's Important?

 Session 5: Positive Self-Talk

  • Our Thoughts
  • The Steps to Feeling Good, Emotions 1 to 3
  • The Steps to Feeling Good, Emotions 4 to 7
  • Thinking Positive, Messages 1 to 3
  • Thinking Positive, Messages 4 and 5

 Session 6: Rapport

  • Building Rapport
  • Self-Disclosure
  • Creating an Introduction

 Session 7: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Participate
  • Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Fifteen Ways to Master a Meeting: 6 to 10
  • Fifteen Ways to Master a Meeting: 11 to 15
  • Mastering Your Meeting
  • Learning Names

 Session 8: Body Language

  • Body Language
  • Pick Up Cues

 Session 9: Sticky Situations

  • Are You Comfortable?
  • Dealing with Tough Situations
  • Facing the Music
  • Dressing Up

 Session 10: I Can Just Send an E-mail, Right?

  • Advantages of an Oral Presentation
  • The Art of Persuasion
  • Oratory Exercise
  • Oratory Exercise: Practice Paragraph

 Session 11: Overcoming Nervousness

  • About Nervousness
  • The Source of Nervousness
  • What You Can Do
  • Putting Yourself in Control
  • Mastering Non-verbal Communication
  • Appropriate Distance
  • Stand Erect
  • Consider Your Appearance
  • Move About and Use Gestures
  • Control Your Facial Expressions and Mannerisms
  • Maintain Eye Contact
  • Using Notes
  • Note-Taking Tools
  • Managing the Question and Answer Period
  • Responding To Questions

 Session 12: The Five S's

  • Five Points for Any Presentation
  • Example of the Framework in Action
  • Preparing with the Five-S Pattern, Part 1
  • Preparing with the Five-S Pattern, Part 2

 Session 13: Start Writing!

  • Evidence
  • Introductions
  • Your Opening
  • Following the Opening Statement
  • Beginning a Presentation
  • Transitioning to the Body
  • Example of a Transition in a Presentation
  • Enhancing Your Presentation
  • Endings
  • Think Fast! Part 1
  • Think Fast! Part 2
  • Your Fast Thinking Presentation

 Session 14: Audience Profile

  • Preparing an Audience Profile
  • Your Next Presentation

 Session 15: Your Speaking Voice

  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Eye Contact
  • Posture
  • Body Language
  • Vocal Variety
  • Paying Attention to Your Voice
  • Mastering Your Material

 Session 16: Add Punch to Your Presentation

  • The Power of Threes
  • Well Known Tripling Examples
  • Visual Aids
  • More Tips for Using Visual Aids
  • Analyzing Visual Aids, Sample 1
  • Analyzing Visual Aids, Sample 2
  • Adding Punch Summary
  • Lessons Learned

 Session 17: Your Presentation

  • Preparation - Introduction
  • Preparation - Body
  • Preparation - Conclusion
  • Presentation

 Session 18: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Public Speaking: Speaking Under Pressure Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Getting Started

  •     What is Speaking Under Pressure?
  •     Three-Part Technique
  •     Planning Our Approach
  •     Presentation Preparation
  •     Evaluations

Session 3: Planning

  •     Preparing to Plan
  •     Be Informed
  •     Get Involved
  •     Understand Yourself
  •     Stay on Track
  •     Presentation Preparation
  •     Evaluations

Session 4: Force Field Analysis

  •     What is Force Field Analysis?
  •     Exercise
  •     Pros and Cons

Session 5: Understanding Your Audience

  •     Understanding Your Audience, Part One
  •     Getting Started
  •     Profiling Your Audience
  •     Aim, Plan, and Convey
  •     Understanding Your Audience, Part Two
  •     Finding Common Ground
  •     Why?
  •     How?
  •     Practical Application

Session 6: Controlling Your Jitters

  •     Understanding Nervousness
  •     Where Does Nervousness Come From?
  •     Getting Nervousness Under Control
  •     Being Prepared
  •     Sequencing Ideas
  •     Presentation

Session 7: Making Your Listener Hear You

  •     Use Non-Verbal Communication
  •     Leave the Appropriate Distance
  •     Stand Erect
  •     Consider Your Appearance
  •     Move About and Use Gestures
  •     Control Your Facial Expressions and Mannerisms
  •     Maintain Eye Contact
  •     The Value of a Pause

Session 8: Key Themes

  •     About Key Themes
  •     Practical Application
  •     Key Sentences

Session 9: Key Sentences

  •     Preparation
  •     Presentation

Session 10: Structuring Ideas

  •     Three Key Points
  •     Why Three Key Points?
  •     Aim
  •     Concentrate
  •     Adapt
  •     Depth
  •     Move Forward
  •     Ease
  •     Building a Three-Part Plan
  •     Practical Application

Session 11: Organization Methods

  •     Using Time, Place, and Aspect
  •     Preparation
  •     Presentation
  •     Two Additional Plans

Session 12: Our Body Language

  •     How the Listener Takes Control
  •     Sample Passage
  •     Questions
  •     Answers
  •     The Meaning Behind Our Message
  •     Qualities of a Good Voice

Session 13: If You Could Be...

  •     Presentation

Session 14: Beginnings and Endings

  •     Things to Remember
  •     About Beginnings
  •     About Endings

Session 15: Expanding a Basic Plan

  •     Building a Bigger Presentation
  •     Symbols
  •     Opposites
  •     Statistics
  •     Tips and Tricks

Session 16: Presentations

  •     Preparation
  •     Evaluations

Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Certificate In Conquering Your Fear of Speaking in Public Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Good Communication Skills

  • Defining Communication
  • How We Define Communication
  • Pre-Assignment Review
  • Group Presentations
  • Barriers to Communication

 Session 3: Interpersonal Skills

  • Listening
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Being a Better Listener
  • Why Don't People Listen?
  • Not Listening
  • Asking Questions
  • Good Listeners
  • Looking at Your Listeners

 Session 4: Getting Comfortable in Conversation

  • Four Levels
  • Level One: Small Talk
  • Making Small Talk
  • Level Two: Fact Disclosure
  • Level Three: Viewpoints and Opinions
  • Level Four: Personal Feelings
  • Small Talk Example

 Session 5: Practicing Dialogue

  • The Limber Voice
  • The Limber Voice: Hyoid Limbering
  • The Limber Voice: Hum
  • The Limber Voice: Sighing
  • The Limber Voice: The Diaphragmatic Breath
  • The Limber Voice: The Food and Exercise Factor
  • Making Conversation

 Session 6: Redesigning Yourself for Strength

  • Introduction
  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Posture
  • Body Language
  • Using the Elements

 Session 7: Professionalism

  • Looking Professional
  • Making a Good Impression
  • Being Professional
  • Hosting an Event
  • Speaking Professionally

 Session 8: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Area Three: Participate
  • Area Four: Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Mastering Your Meeting

 Session 9: Sticky Situations

  • Dreadful Times

 Session 10: Controlling Nervousness

  • About Nerves
  • Controlling Physical Nervousness
  • Capitalizing on the Law of Attraction
  • Attracting Good and Bad

 Session 11: Tell Me a Story

  • Teaching Me a Lesson

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Building Your Self Esteem and Assertiveness Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • Pre-Assignment, Part 3

 Session 2: What Is Self-Esteem?

  • Defining Self-Esteem
  • Self-Esteem and Confidence
  • Origins of Low Self-Esteem
  • Conditioned Behavior
  • Changing the Conditioning
  • Putting Things in Perspective

 Session 3: Improving Self-Esteem

  • Stop Spreading Negative Messages
  • Generalizations
  • Negative and Negating Comments
  • Changing Your Language
  • Throw out Perfectionism
  • Creating Healthy Patterns

 Session 4: Building Self-Esteem

  • Building Confidence in Others
  • Putting Others at Ease
  • Presenting Yourself Well
  • Creating Positive Impressions
  • Our Thoughts on Creating Impressions
  • Choosing Your Actions

 Session 5: Increasing Our Self-Esteem

  • Assessing Internal Factors
  • Building Up and Tearing Down
  • Our Thoughts on Building and Tearing
  • Where Am I?

 Session 6: Esteemed Confidence

  • Techniques that Work
  • Pretend You Are Confident
  • Technique 1
  • When Your Positive Self-Talk Doesn't Listen
  • Technique 2
  • When You Meet People, Look Them in the Eye
  • Technique 3
  • Dance
  • Technique 4
  • Know Your Stuff
  • Technique 5
  • Rehearsal is the Best Confidence Builder
  • Technique 6
  • Every Day, Remind Yourself That You Have Done Some Things Well
  • Technique 7
  • Read Inspiring Biographies and Autobiographies
  • Technique 8
  • Be Thankful
  • Technique 9
  • Push Yourself to Accomplish Short-Term Goals
  • Technique 10
  • Do Something for Yourself Every Week
  • Technique 11

 Session 7: The Power of Thought

  • Identifying the Situations
  • Negative Thoughts
  • Controlling Your Thoughts
  • Flip it Around
  • Tyrone's Thinking
  • Discussion Questions
  • Discussing Tyrone's Thoughts
  • Avoiding Traps
  • Removing the Distortions

 Session 8: Ask for What You Want

  • What Do You Want?
  • Ask Assertively and Effectively
  • Your Heart's Desire
  • Marlene's Story
  • Discussion Question

 Session 9: Create What You Want

  • Identifying Dreams and Setting Goals
  • SPIRIT Goals
  • My Own Goal Setting

 Session 10: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Communication Strategies Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles

10 BUNDLE FREE UPGRADE

Public Speaking - Presentation Survival School Online Bundle, 5 Certificate Courses

Save 85% Save 85%
Original price USD $1,995
Original price $1,995 - Original price $1,995
Original price USD $1,995
Current price USD $299
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Current price USD $299

Learn How To Make Yourself a Better Speaker and Presenter

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - How To Make Yourself a Better Speaker and Presenter
  • Establish rapport with your audience.
  • Implement techniques to reduce nervousness and fear.
  • Understand your strengths as a presenter and how to appeal to different types of people.
  • Recognize how visual aids can create impact and attention.
  • Develop techniques to create a professional presence.
  • Learn some different ways to prepare and organize information.
  • Prepare, practice, and deliver a short presentation.
Get BIG Savings with our Public Speaking - Presentation Survival School Online Bundle, 5 Certificate Courses
  1. Public Speaking - Presentation Survival School
  2. Public Speaking
  3. Conquering Your Fear of Speaking in Public
  4. Building Your Self Esteem and Assertiveness Skills
  5. Communication Strategies
1. Public Speaking - Presentation Survival School: Learn How To Make Yourself a Better Speaker and Presenter

A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what information you have and how to communicate it effectively.

A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and being comfortable with your communication skills. In this course, you will master the skills that will make you a better speaker and presenter.

2. Public Speaking: Speaking Under Pressure: Learn How To Speak Under Pressure

If you are a new speaker who feels nervous about the task at hand, or an experienced speaker who wants to learn more about being put on the spot, then this course is just for you. It focuses on speaking under pressure, which means being able to quickly organize your thoughts and being able to convey them meaningfully to your audience.

This communication skills course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation.

3. Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this course can help you conquer your nerves and speak confidently in public.

To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.

4. Building Your Self Esteem and Assertiveness Skills: Explore What Self-esteem Is

Ayn Rand once said, “The man who does not value himself, cannot value anything or anyone.” This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.

In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.

5. Communication Strategies: Learn The Various Aspects Of Communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Receive Lifetime Access to Course Materials, so you can review at any time.

Public Speaking - Presentation Survival School Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Public Speaking - Presentation Survival School Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Communication

  • About Communication
  • Making Conversation
  • Speaking Well
  • What to Talk About
  • Conversations to Presentations

 Session 3: Stop! Check Your Mouth!

  • Speaking Characteristics
  • Volume
  • Clichés
  • Diction
  • Slang or Vulgarities
  • Gender References
  • Acronyms and Jargon
  • Tact
  • Five Good Rules

 Session 4: What's Your Type? How About Mine?

  • The Assessment
  • Identifying Your Characteristics and Preferences
  • Questionnaire
  • Reviewing Your Questionnaire Score
  • What Does it Mean To Have a Number?
  • Mostly A's – Inquiring Rationals
  • Mostly B's – Authentic Idealists
  • Mostly C's – Organized Guardians
  • Mostly D's – Resourceful Artisans
  • What's Important?

 Session 5: Positive Self-Talk

  • Our Thoughts
  • The Steps to Feeling Good, Emotions 1 to 3
  • The Steps to Feeling Good, Emotions 4 to 7
  • Thinking Positive, Messages 1 to 3
  • Thinking Positive, Messages 4 and 5

 Session 6: Rapport

  • Building Rapport
  • Self-Disclosure
  • Creating an Introduction

 Session 7: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Participate
  • Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Fifteen Ways to Master a Meeting: 6 to 10
  • Fifteen Ways to Master a Meeting: 11 to 15
  • Mastering Your Meeting
  • Learning Names

 Session 8: Body Language

  • Body Language
  • Pick Up Cues

 Session 9: Sticky Situations

  • Are You Comfortable?
  • Dealing with Tough Situations
  • Facing the Music
  • Dressing Up

 Session 10: I Can Just Send an E-mail, Right?

  • Advantages of an Oral Presentation
  • The Art of Persuasion
  • Oratory Exercise
  • Oratory Exercise: Practice Paragraph

 Session 11: Overcoming Nervousness

  • About Nervousness
  • The Source of Nervousness
  • What You Can Do
  • Putting Yourself in Control
  • Mastering Non-verbal Communication
  • Appropriate Distance
  • Stand Erect
  • Consider Your Appearance
  • Move About and Use Gestures
  • Control Your Facial Expressions and Mannerisms
  • Maintain Eye Contact
  • Using Notes
  • Note-Taking Tools
  • Managing the Question and Answer Period
  • Responding To Questions

 Session 12: The Five S's

  • Five Points for Any Presentation
  • Example of the Framework in Action
  • Preparing with the Five-S Pattern, Part 1
  • Preparing with the Five-S Pattern, Part 2

 Session 13: Start Writing!

  • Evidence
  • Introductions
  • Your Opening
  • Following the Opening Statement
  • Beginning a Presentation
  • Transitioning to the Body
  • Example of a Transition in a Presentation
  • Enhancing Your Presentation
  • Endings
  • Think Fast! Part 1
  • Think Fast! Part 2
  • Your Fast Thinking Presentation

 Session 14: Audience Profile

  • Preparing an Audience Profile
  • Your Next Presentation

 Session 15: Your Speaking Voice

  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Eye Contact
  • Posture
  • Body Language
  • Vocal Variety
  • Paying Attention to Your Voice
  • Mastering Your Material

 Session 16: Add Punch to Your Presentation

  • The Power of Threes
  • Well Known Tripling Examples
  • Visual Aids
  • More Tips for Using Visual Aids
  • Analyzing Visual Aids, Sample 1
  • Analyzing Visual Aids, Sample 2
  • Adding Punch Summary
  • Lessons Learned

 Session 17: Your Presentation

  • Preparation - Introduction
  • Preparation - Body
  • Preparation - Conclusion
  • Presentation

 Session 18: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Public Speaking: Speaking Under Pressure Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Getting Started

  •     What is Speaking Under Pressure?
  •     Three-Part Technique
  •     Planning Our Approach
  •     Presentation Preparation
  •     Evaluations

Session 3: Planning

  •     Preparing to Plan
  •     Be Informed
  •     Get Involved
  •     Understand Yourself
  •     Stay on Track
  •     Presentation Preparation
  •     Evaluations

Session 4: Force Field Analysis

  •     What is Force Field Analysis?
  •     Exercise
  •     Pros and Cons

Session 5: Understanding Your Audience

  •     Understanding Your Audience, Part One
  •     Getting Started
  •     Profiling Your Audience
  •     Aim, Plan, and Convey
  •     Understanding Your Audience, Part Two
  •     Finding Common Ground
  •     Why?
  •     How?
  •     Practical Application

Session 6: Controlling Your Jitters

  •     Understanding Nervousness
  •     Where Does Nervousness Come From?
  •     Getting Nervousness Under Control
  •     Being Prepared
  •     Sequencing Ideas
  •     Presentation

Session 7: Making Your Listener Hear You

  •     Use Non-Verbal Communication
  •     Leave the Appropriate Distance
  •     Stand Erect
  •     Consider Your Appearance
  •     Move About and Use Gestures
  •     Control Your Facial Expressions and Mannerisms
  •     Maintain Eye Contact
  •     The Value of a Pause

Session 8: Key Themes

  •     About Key Themes
  •     Practical Application
  •     Key Sentences

Session 9: Key Sentences

  •     Preparation
  •     Presentation

Session 10: Structuring Ideas

  •     Three Key Points
  •     Why Three Key Points?
  •     Aim
  •     Concentrate
  •     Adapt
  •     Depth
  •     Move Forward
  •     Ease
  •     Building a Three-Part Plan
  •     Practical Application

Session 11: Organization Methods

  •     Using Time, Place, and Aspect
  •     Preparation
  •     Presentation
  •     Two Additional Plans

Session 12: Our Body Language

  •     How the Listener Takes Control
  •     Sample Passage
  •     Questions
  •     Answers
  •     The Meaning Behind Our Message
  •     Qualities of a Good Voice

Session 13: If You Could Be...

  •     Presentation

Session 14: Beginnings and Endings

  •     Things to Remember
  •     About Beginnings
  •     About Endings

Session 15: Expanding a Basic Plan

  •     Building a Bigger Presentation
  •     Symbols
  •     Opposites
  •     Statistics
  •     Tips and Tricks

Session 16: Presentations

  •     Preparation
  •     Evaluations

Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Certificate In Conquering Your Fear of Speaking in Public Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Good Communication Skills

  • Defining Communication
  • How We Define Communication
  • Pre-Assignment Review
  • Group Presentations
  • Barriers to Communication

 Session 3: Interpersonal Skills

  • Listening
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Being a Better Listener
  • Why Don't People Listen?
  • Not Listening
  • Asking Questions
  • Good Listeners
  • Looking at Your Listeners

 Session 4: Getting Comfortable in Conversation

  • Four Levels
  • Level One: Small Talk
  • Making Small Talk
  • Level Two: Fact Disclosure
  • Level Three: Viewpoints and Opinions
  • Level Four: Personal Feelings
  • Small Talk Example

 Session 5: Practicing Dialogue

  • The Limber Voice
  • The Limber Voice: Hyoid Limbering
  • The Limber Voice: Hum
  • The Limber Voice: Sighing
  • The Limber Voice: The Diaphragmatic Breath
  • The Limber Voice: The Food and Exercise Factor
  • Making Conversation

 Session 6: Redesigning Yourself for Strength

  • Introduction
  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Posture
  • Body Language
  • Using the Elements

 Session 7: Professionalism

  • Looking Professional
  • Making a Good Impression
  • Being Professional
  • Hosting an Event
  • Speaking Professionally

 Session 8: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Area Three: Participate
  • Area Four: Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Mastering Your Meeting

 Session 9: Sticky Situations

  • Dreadful Times

 Session 10: Controlling Nervousness

  • About Nerves
  • Controlling Physical Nervousness
  • Capitalizing on the Law of Attraction
  • Attracting Good and Bad

 Session 11: Tell Me a Story

  • Teaching Me a Lesson

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Building Your Self Esteem and Assertiveness Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • Pre-Assignment, Part 3

 Session 2: What Is Self-Esteem?

  • Defining Self-Esteem
  • Self-Esteem and Confidence
  • Origins of Low Self-Esteem
  • Conditioned Behavior
  • Changing the Conditioning
  • Putting Things in Perspective

 Session 3: Improving Self-Esteem

  • Stop Spreading Negative Messages
  • Generalizations
  • Negative and Negating Comments
  • Changing Your Language
  • Throw out Perfectionism
  • Creating Healthy Patterns

 Session 4: Building Self-Esteem

  • Building Confidence in Others
  • Putting Others at Ease
  • Presenting Yourself Well
  • Creating Positive Impressions
  • Our Thoughts on Creating Impressions
  • Choosing Your Actions

 Session 5: Increasing Our Self-Esteem

  • Assessing Internal Factors
  • Building Up and Tearing Down
  • Our Thoughts on Building and Tearing
  • Where Am I?

 Session 6: Esteemed Confidence

  • Techniques that Work
  • Pretend You Are Confident
  • Technique 1
  • When Your Positive Self-Talk Doesn't Listen
  • Technique 2
  • When You Meet People, Look Them in the Eye
  • Technique 3
  • Dance
  • Technique 4
  • Know Your Stuff
  • Technique 5
  • Rehearsal is the Best Confidence Builder
  • Technique 6
  • Every Day, Remind Yourself That You Have Done Some Things Well
  • Technique 7
  • Read Inspiring Biographies and Autobiographies
  • Technique 8
  • Be Thankful
  • Technique 9
  • Push Yourself to Accomplish Short-Term Goals
  • Technique 10
  • Do Something for Yourself Every Week
  • Technique 11

 Session 7: The Power of Thought

  • Identifying the Situations
  • Negative Thoughts
  • Controlling Your Thoughts
  • Flip it Around
  • Tyrone's Thinking
  • Discussion Questions
  • Discussing Tyrone's Thoughts
  • Avoiding Traps
  • Removing the Distortions

 Session 8: Ask for What You Want

  • What Do You Want?
  • Ask Assertively and Effectively
  • Your Heart's Desire
  • Marlene's Story
  • Discussion Question

 Session 9: Create What You Want

  • Identifying Dreams and Setting Goals
  • SPIRIT Goals
  • My Own Goal Setting

 Session 10: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Communication Strategies Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

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