What you will learn

High-Performance Teams Inside the Company Online Certificate Course

High-Performance Teams (Non-remote Workers) are organizations, teams, or groups working inside an office environment that is focused on achieving the same goals.

This comprehensive online training course is meticulously designed to equip learners with the knowledge and skills needed to build and lead high-performing teams in various sectors, including corporate, public, and even real estate.

Our Performance Management Online courses helps you develop high-performance teams. It helps you keep employees motivated at work and reduces the likelihood f them leaving the organization. It ensures that only qualified employees staff the organization.

With the High-Performance Teams Inside the Company Certificate course, you will begin to see how important it is to develop a core set of high-performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high-performance teams for great success!

What you’ll learn in this course

Our High Performance Team Course covers a broad range of topics, from understanding common team types, team dynamics, and personality types, to mastering conflict management and employee relations strategies. You'll delve into team cultures that drive success, learn about the essentials of team development and the importance of employees engagement.

One of the unique aspects of this course is its focus on leadership practices. It explores various leadership styles, the impact of emotionally intelligent leadership, and the application of these insights in your management role. You'll also understand how to become a high-performance manager, leading teams effectively.

This course offers practical guidance on team building and fostering a shared vision within your team, essential components of building high-performing teams. It provides insights into team engagement, team leadership, and the role of senior management in cultivating high-performance teams.

Whether you're a team leader, a project manager, or in a business leadership role, this course will offer immense benefits. It is especially useful for those in business analysis, corporate education, and human resource management. It lays a solid foundation in team management and leadership, preparing you for a successful career in this critical field.

High-Performance Teams Inside the Company Online Course - Requirements

The High-Performance Teams Inside the Company Online Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete.

To successfully complete this course, a student must:

●      Have access to the internet and the necessary technical skills to navigate the online learning resources

●      Have access to any mobile device with internet connectivity (laptop, desktop, tablet)

●      Be a self-directed learner

●      Possess sound language and literacy skills

Quick Course Facts

1. Course content is structured for easy comprehension

2. Approximately 6 to 8 hours of study is needed to complete the course

3. Registered students gain unrestricted lifetime access to the High Performance Teams Inside the Company Online course

4. All course material is available online 24/7 and can be accessed using any device

5. Study online from anywhere in your own time at your own pace

6. All students who complete the course will be awarded with a certificate of completion 

If you have any concerns, view our frequently asked questions, or get in touch to find out more about financial aid, machine learning, masters degree contributions, and other learning solutions.

High-Performance Teams Inside the Company Online Certificate Course - Outline

Module One: Getting Started

Module Two: The Benefits of High-Performance Teams

In this part of the High-performance Teas Inside the Company Online Certificate course, you will learn the many benefits of high performing teams.

Creates Loyalty

Developing high-performance teams increases employee motivation. This, in turn, translates to satisfied employees who are loyal and are less likely to turnover.

Optimum Productivity

Optimum productivity starts with changing the behavior of individual team members. Building trust within the team enables them to work more productively together.

Collaboration

Collaboration is an essential aspect of high-performance teams. This helps team members work towards a single goal.

Creates Visibility

Highly performance team makes actions taken by each member of the team to be visible to everyone involved, especially the manager of the team.

Module Three: Challenges of High-Performance Teams

This module discusses the different challenges of developing a high-performance team. Here, you will learn how to address these challenges and move your group forward.

Can Create Competition

Competition, if taken too seriously, can be harmful within an organization. To solve this, the competition must be addressed at the beginning and make roles clear to remove uncertainty.

High Turnover Rate

Creating a high-performance team can increase turnover because some people are resistant to change. To reduce turnover among teams, we will discuss some of the steps below:

●      Being sincere

●      Appreciating employees

●      Encouraging open communication

Negative Focus on Productivity

Productivity should not be the ultimate focus of the team. Doing this only places additional stress on the team, which is changing.

Fear of Failure

Fear reduces confidence and enthusiasm, which can affect the team's performance. Below are some tips for managing fear:

●      Encourage employees to share their ideas without fear of ridicule or retribution.

●      Do not threaten or harshly punish people for minor mistakes.

●      Foster a culture of collaboration.

Module Four: How to Build and Lead High-Performance Teams

After learning about the benefits and challenges you may face when creating high-performance teams, this module focuses on the different ways of building and leading high-performance teams.

Promote Understanding

Promoting understanding among team members can help address some of the challenges of building a high-performance team. To prevent miscommunication, we discuss some of the steps, which include:

●      Give employees clear shared goals and personal goals

●      Explain the contributions that each member makes to the team

Provide Adequate Knowledge

You must provide all the necessary tools and knowledge for a team to be successful. It is also important that team leaders understand the strengths and abilities of each team member.

Facilitate Effective Interaction

Team leaders must understand the importance of effective interaction. Below are some of the ways to improve interaction:

●      Encouraging questions

●      Model interpersonal interactions

Conduct Effective Meetings

Team meetings can be a valuable tool for building and leading high-performance teams. Here are a few key components of an effective team meeting:

●      Create an agenda and stick to it

●      Begin and end the meeting on time

●      Create rules of conduct

Module Five: Characteristics of High-Performance Teams

We will take a look into what makes a high-performance team and how to check if your team is high performing.

Understand the Big Picture

A high-performance team is able to understand the big picture. It is your responsibility to share them with a vision and how to work towards a shared vision.

Have Common Goals

Goals require the input of other team members to be effective. To encourage participation in creating goals amount the team, here are a few tips:

●      Develop a team agreement

●      Clearly define the purpose of the team

●      Make a list of actions and prioritize them

●      When goals are being created, everyone should contribute and discuss different ideas

Work Collaboratively

In this part of the course, we examine the process of collaboration and how it works in the development of high-performance teams.

Produce Quality Results

High-performance teams produce quality results. This is the benefit of teams who share the same vision and uses high standards to meet them.

Module Six: Roles of an Effective Team Leader

High-performance teams require effective team leaders. Qualities of an effective team leader include the ability to provide adequate training and constructive feedback.

Provide Adequate Training

To perform optimally, team members must be provided with adequate training. These things should be considered when providing employee training:

●      Requests

●      Employee reviews

●      Organizational changes

Timely, Constructive Feedback

Effective leaders offer feedback that is both timely and constructive. Feedback should be readily available when the need arrives.

Making Feedback Constructive

It is important that any feedback focus on the positive.

●      Be specific and direct: Focus on facts, not feelings.

●      Give feedback in person: Communicating electronically can lead to miscommunication.

●      Manage tone: Avoid anger and sarcasm. Be professional but sincere.

View Mistakes as Opportunities

An effective team leader can embrace mistakes and turn these into opportunities. To be able to learn from these mistakes and cultivate a better working environment, here are some tips:

●      Share mistakes with team members

●      Discuss ways to learn from mistakes

●      Make clear boundaries

Module Seven: Leading High-Performance Teams (1)

In this module, you will learn the several traits that benefit leaders of high performing teams.

Vision

Leaders of high-performance teams are people with vision. Below are some of the basic qualities that every leading vision share:

●      It is a compelling narrative, not stale facts.

●      It contains compelling imagery.

●      It is something that can be achieved.

●      It is timely.

Patience

Displaying patience with team members is not always easy. However, some steps can be undertaken to improve patience.

Humility

Humility is often mistaken as being passive. Humility helps breakdown barriers and makes communication with others easier.

Humor

Humor can be a potent tool for leaders. It can have several positive effects on teams which include:

●      Defuses tense situations

●      Disarms people

●      Improves energy and mood

Module Eight: Leading High-Performance Teams (II)

Great leaders share certain traits that make them a cut above others. In this module, we will continue discussing some of the traits found in leaders of high performing teams.

Courage

Leaders who demonstrate courage can inspire other team members to act with courage as well. Below are some examples of how to act with courage:

●      Request feedback from team members, and listen to it

●      Face reality

●      Say what is necessary, even when it is difficult

Compliance

Complying with company goals, ethics, and rules is not only limited to team members. Leaders must exemplify compliance to inspire team members to act similarly.

Tolerance

Leaders must be able to work with team members who come from different backgrounds, beliefs, nationalities, and ages. Tolerance enables team leaders to act with equal respect regardless of these differences.

Gratitude

Great leaders understand that their success would not be possible without the support of their teams. We will discuss some of the simple steps on how you could show appreciation to your team.

Module Nine: Ideas for Motivating High-Performance Teams

After developing your high-performance team, you must keep them motivated. In this part of the course, you will learn how to motivate teams and direct them toward success.

Let Employees Be Idealists

Probing and questioning help motivational leaders guide team members towards new ideas.

No Negative Criticism

A negative environment can be detrimental to your team’s success. This is why effective leaders shun away from negative criticisms.

Give Ample Praise

Praising employees for a job well done can work wonders in keeping them motivated. However, praises should be genuine.

Have Lunch with an Employee

This enables a leader to learn more about an employee outside the confines of the workspace. It allows leaders to connect with members at a more personal level.

Module Ten: Steps to Retaining High Performers

This module discusses the different ways of keeping high performers after investing time and effort in developing your high-performance team.

Give Them Visibility

Giving high performers the visibility they deserve is an important step in retaining these valuable employees. Here are a few ways to promote visibility:

●      Recognize employees for their work

●      Encourage them to join professional organizations

●      Assign highly visible tasks

●      Recommend employees for promotions

Keep Them Entertained

This may seem counterproductive, but providing entertainment for your employees is beneficial for morale and employee retention.

Reward Them

Employees should not only feel appreciated but also must be rewarded to make them feel valued. This need not be extravagant; examples of rewards include:

●      Gift cards

●      Extra time off

●      Free lunch

Provide Them with Mentors

Mentorship is a proven strategy for retaining employees. Pairing new employees with seasoned team members makes it easier to create high-performance teams.

Module Eleven: Augmenting Team Performance

There will always be a need to improve even for the best performing team. Leaders must be able to identify when and how to improve team performance.

Authority

Allowing employees to make decisions gives them a better sense of responsibility for their actions.

Ask Questions

Encourage employees to ask questions, especially those that concern how to improve performance.

Quickly Resolve Differences

You must resolve differences quickly as this can affect team performance negatively.

Practice Unanimity

Unanimity occurs when all team members agree on the action to be taken. This implies that everybody has made a compromise and reached an agreeable solution.

Module Twelve: Wrapping Up

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Module One: Getting Started

• Course Objectives 

Module Two: The Benefits of High Performance Teams

• Creates Loyalty
• Optimum Productivity 
• Collaboration 
• Creates Visibility 

Module Three: Challenges of High Performance Teams

• Can Create Competition 
• High Turnover Rate 
• Negative Focus on Productivity 
• Fear of Failure 

Module Four: How to Build and Lead High Performance Teams

• Promote Understanding 
• Provide Adequate Knowledge 
• Facilitate Effective Interaction 
• Conduct Effective Meetings

Module Five: Characteristics of High Performance Teams

• Understand the Big Picture 
• Have Common Goals 
• Work Collaboratively 
• Produce Quality Results 

Module Six: Roles of an Effective Team Leader

• Provides Adequate Training 
• Timely, Constructive Feedback
• Views Mistakes as Opportunities 
• Environment of Problem-solving 

Module Seven: Leading High Performance Teams (I)

• Vision 
• Patience 
• Humility 
• Humor 

Module Eight: Leading High Performance Teams (II)

• Courage 
• Compliance 
• Tolerance 
• Gratitude 

Module Nine: Ideas for Motivating High Performance Teams

• Let Employees Be Idealists 
• No Negative Criticism 
• Give Ample Praise 
• Have Lunch with Each Employee 

Module Ten: Steps to Retaining High Performers

• Give Them Visibility 
• Keep Them Entertained 
• Reward Them 
• Provide Them with Mentors 

Module Eleven: Augmenting Team Performance

• Authority 
• Ask Questions 
• Quickly Resolve Differences 
• Practice Unanimity 

Module Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.

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