What you will learn

How to Manage Criticism to Benefit Your Organization

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course you will gain valuable knowledge and skills that will assist with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way. 

Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Why study this course?

Unlock your potential as an effective communicator and elevate your skills with our comprehensive Delivering Constructive Criticism Course. This online training program is designed to help you understand the fundamentals of providing constructive feedback, mastering conflict resolution, and excelling in today's competitive business environment.

Our constructive criticism training covers a wide range of topics, including effective communication, active listening, and body language. By enrolling in our constructive criticism course, you'll gain valuable knowledge and skills in delivering constructive feedback that promotes growth and improvement within your organization.

One of the key aspects of our constructive feedback course is teaching you how to manage emotions, both your own and those of others, while providing feedback. You'll learn the importance of keeping anger or negative emotions in check and how certain actions can negatively impact the effectiveness of your feedback.

In addition to mastering the art of delivering constructive criticism, our course covers essential leadership and management skills, such as setting goals, measuring results, and diffusing negative emotions. These skills will complement your newfound expertise in giving constructive feedback and help you create a competitive advantage for your organization.

By choosing our Delivering Constructive Criticism Course, you're not only investing in your personal development but also gaining a valuable skill set that can be applied across various industries. Whether you're involved in project management, human resources, or leadership development, our feedback training will provide you with the expertise needed to excel in your chosen field.

Enroll in our Delivering Constructive Criticism Course today.

Course Fast Facts:

1. Easy to follow and understand

2. Only 6 to 8 hours of study is required

3. Unlimited, lifetime access to online course

4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone

5. You can study from home or at work, at your own pace, in your own time

6. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Course Overview

Our Delivering Constructive Criticism Course goes beyond the basics and delves into advanced topics to further enhance your personal development. Through our management online training, you'll explore the intricacies of preparing and planning feedback sessions, identifying problematic behaviors and developing strategies to address them, and learning the art of private praise in public.

This course also focuses on professional development, teaching you how to create a plan to deliver constructive criticism that fosters growth and improvement within your organization. Our comprehensive curriculum will help you understand when feedback is necessary, especially during repeated events that require intervention and guidance.

In addition, our Delivering Constructive Criticism Course covers essential topics like setting goals, providing feedback, and receiving feedback, preparing you for the challenges of the ever-evolving business landscape. With a focus on workplace essentials, you'll learn how to prepare for learning experiences that provide great benefits to both you and your team.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Other Workplace Essentials Courses

If you’d like to help your workplace flourish, take a look at the range of workplace essentials courses available at Courses For Success.

Module One - Getting Started

Module Two - When Should Feedback Occur?

• Repeated events or behavior
• Breaches in Company policy
• When informal feedback has not worked
• Immediately after the occurrence

Module Three - Preparing and Planning

• Gather facts on the issue
• Practice your tone
• Create an action plan
• Keep written records

Module Four - Choosing a Time and Place

• Check the ego at the door
• Criticize in private, praise in public
• It has to be face to face
• Create a safe atmosphere

Module Five - During the session (Part 1)

• The feedback sandwich
• Monitor body language
• Check for understanding
• Practice active listening

Module Six - During the Session (Part 2)

• Set goals
• Be collaborative
• Ask for a self-assessment
• Always keep emotions in check

Module Seven - Setting Goals

• SMART goals
• The Three P's
• Ask for their input
• Be as specific as possible

Module Eight - Diffusing Anger or Negative Emotions

• Choose the correct words
• Stay on topic
• Empathize
• Try to avoid "You messages"

Module Nine - What Not to Do

• Attacking or blaming
• Not giving them a chance to speak
• Talking down
• Becoming emotional

Module Ten - After the Session (Part 1)

• Set up a follow-up meeting
• Make yourself available
• Be very specific with the instuctions
• Provide support and resources

Module Eleven - After the Session (Part 2)

• Focus on the future
• Measuring results
• Was the action plan followed?
• If improvement is not seen, then what?

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

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2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

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Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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