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About This Course
What you will learn - Learn and master the art of Collaboration with this online course
  • Collaborative Workspace
  • Corporate Culture of Collaboration
  • Common Barriers
  • Applying the Answers
  • A Leaders Role for Forming
  • A Followers Role for Forming
  • Activities for Idea Sharing
  • Activities to Build Trust
Get BIG Savings with our Ultimate Collaboration Online Bundle, 10 Certificate Courses
  1. Collaboration Online Certificate Course
  2.  Being a Team Player Online Certificate Course
  3.  Communication Skills Online Certificate Course
  4.  Giving Effective Feedback Online Certificate Course
  5.  Teamwork and Team Building Online Certificate Course
  6.  Collaborative Business Writing Online Certificate Course
  7.  Building Better Teams Online Certificate Course
  8.  Team Building For Managers Online Certificate Course
  9.  Interpersonal Skills Online Certificate Course
  10.  Business Ethics Online Certificate Course
1. Collaboration Online Certificate Course: Learn and master the art of Collaboration with this online course

Collaboration is the skill of working with one or more people to produce or create a result or shared goal. This course discusses why collaborating with colleagues is important in workplaces, and provides strategies to help your organization successfully use collaboration as a tool.

After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.

Key Learning Objectives:

  • Understand the definition of collaboration
  • Distinguish collaborative qualities individuals often possess
  • Know and understand what it takes to work collaboratively with your colleagues
  • Discover the difference between collaboration, cooperation and teamwork
  • Know what a collaborative environment looks like
  • Know the six steps to make collaboration work
  • Understand the advantages of collaboration
  • Be aware of obstacles to collaboration
  • Develop strategies to improve a collaborative work environment
  • Share tips for employers to reward collaboration
  • Understand how technology affects collaboration
2. Being a Team Player Online Certificate Course: Learn how to become one with the team with our Being a Team Player Online Certificate Course

The most remarkable feats are accomplished by people working together. To become a successful leader, you need to understand how and why teams work well, and what makes teams falter. At all levels, from the newest to the most senior member of an enterprise, personal and organizational success depends on having the skills and knowledge to work successfully with others.

Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.

Key Learning Objectives:

  • Understand the definition of a team player and a non-team player
  • Know the difference between a team player and a non-team player
  • Learn the qualities possessed by a team player
  • Determine what type of team player you are and how that functions in your workplace
  • Know and understand what it takes to be a team player
  • Discover the different types of teams that exist within a company
  • Learn what working together as a team looks like
  • Learn the different types of workplace teams and what types of teams successful organizations need
  • Develop strategies to improve teamwork
3. Communication Skills Online Certificate Course: Learn the art of communication and how to communicate better in a business or personal setting with our Communication Courses Online

The Communication Courses Online can show you how to make sure you are sending the right message. Each day, we communicate with others through our spoken words, body language, and written communication.

The Communication Courses will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Key Learning Objectives:

  • Identify common communication problems that may be holding you back.
  • Develop skills to ask questions that give you information you need.
  • Learn what your non-verbal messages are telling others.
  • Develop skills to listen actively and empathetically to others.
  • Enhance your ability to handle difficult situations.
  • Deal with situations assertively.
4. Giving Effective Feedback Online Certificate Course: Learn How To Provide And Receive Feedback Effectively

It can be really tough to say what needs to be said. How do you tell your best friend that they have broccoli in their teeth? How do you tell your boss that he always mispronounces a particular client’s name? The answer is in a few simple tools and techniques.

Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.

In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.

Key Learning Objectives:

  • Explain why feedback is essential.
  • Apply a framework for providing formal or informal feedback.
  • Use descriptive language in delivering feedback.
  • Describe six characteristics of effective feedback.
  • Provide feedback in real situations.
5. Teamwork and Team Building Online Certificate Course: Teamwork is Vital in a Successful Organization

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Key Learning Objectives:

  • Understand the concept of a team, and how to monitor success.
  • Explain the four phases of the Tuckman team development model.
  • Understand the three types of teams.
  • Describe actions to take as a leader  and as a follower for each of the four phases (Forming, Storming, Norming, and Performing).
  • Understand the benefits and disadvantages of various team-building activities.
  • Describe several team-building activities that you can use, and in what settings.
  • Follow strategies for setting and leading team meetings.
  • Detail problem - solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems.
  • List actions to do -- and those to avoid -- when encouraging teamwork.
6. Collaborative Business Writing Online Certificate Course: Develop your Writing Skills to Have an Extra Edge in the Workplace

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world as is creating proper documents (such as proposals, reports, and agendas) giving you that extra edge in the workplace.

The Collaborative Business Writing course will give you the knowledge and skills to collaborate with others and create that important document. You will touch on the types of collaboration, and ways to improve them through certain tools and processes. These basic skills will provide you with that extra benefit in the business world that a lot of people are losing.

Key Learning Objectives:

  • Define collaborative business writing
  • Know different types of collaborative writing
  • Know how to collaborate with team members
  • Learn methods of handling conflict in writing
  • Build collaborative writing teams
7. Building Better Teams Online Certificate Course: Create Effective, Motivated, Productive Teams

Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.

Key Learning Objectives:

  • Develop and enforce team norms and ground rules
  • Generate and approach contracts
  • Identify their own unique style and represent that in their team dynamic
  • Leverage their knowledge to grow and lead effectively
  • Build trust and develop the team’s maturity as a unit
  • Communicate with presence and impact
8. Team Building For Managers Online Certificate Course: Learn All About Team Building for Managers

Team building is an important part of the work experience. It is not only applicable to your work life but also transfers over to your personal and social life. When working with a team, it is important to engage yourself fully. One should take the time and proper steps to become the best team member they can be.

With our Team Building for Managers course, you will learn how important team building is and how beneficial it can be. Through this course, you will gain a new perspective on teamwork and become a valuable member of any team they are placed in. Follow the information in this course and create a positive atmosphere within your company with the use of teams.

Key Learning Objectives:

  • Discuss the benefits of teamwork
  • Understand the importance of intentionally fostering teamwork
  • Determine strategies your organization can take to build teams
  • Understand the benefits of games and social activities in building a team
  • Apply the principles of team building to your organization
9. Interpersonal Skills Online Certificate Course: Develop Interpersonal Skills

The Interpersonal Skills Online Certificate course will teach you how to become the vibrant, charismatic person who seems to effortlessly connect with others.

The interpersonal skills course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.

The Interpersonal Skills Online courses will also help you to improve your communication competence.  You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.

Key Learning Objectives:

  • Appreciate the vital difference between hearing and listening
  • Understand ways to improve the verbal skill of asking questions
  • Communicate effectively with authority
  • Know what non-verbal communication is and how your knowledge of it can improve interpersonal relationships
  • Recognize the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
  • Identify ways of making a powerful introduction, recalling names, and managing circumstances when you can’t remember someone's name
  • Value seeing the other side’s point of view and be able to build bridges.  Understand that giving in without giving up can develop your conflict resolution skills
  • Appreciate that using facts and emotions can win people over to your side
  • Know how to share your opinions constructively
  • Discover ways to prepare for a negotiation, open a negotiation, bargain, and close a negotiation
  • Discover ways to make an impact through strong first impressions, situation evaluation and being passionate without becoming overbearing
10. Business Ethics Online Certificate Course: Learn All About Business Ethics

The Business Ethics Online Certificate course will help to lay the firm foundation for building a solid sound reputation by incorporating business ethics in your organization. Applying consistently sound business ethics is an essential pillar in the creation of long-term success for any business or organization. Investment in an ethical program will assist in fostering a buoyant and healthy culture, which will ultimately pay dividends where it matters most – the company's bottom line.

Our Business Ethics Online courses can help you build a positive influence on all facets of business. Modeling a robust ethical approach to business interactions will positively impact anyone who has dealings with the business.

Key Learning Objectives:

  • Straightforward modules delivered in plain, easy to understand English
  • Just 8 hours of study needed to complete the course
  • Students gain lifetime access to this business ethics course
  • The online course is delivered fully online. Course material is available constantly and is accessible from any computer or smart device
  • Convenient learning from home or your workplace, study in your own time and at your own speed
  • All students who complete the course receive a certificate of completion

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

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Units of Study

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The Ultimate Collaboration Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course: 

Course 1 - Collaboration Online Certificate Course

Session One: Course Overview

  • Setting the Stage
  • Agenda Review
  • Learning Objectives
  • Action Plans and Evaluations

Session Two: Being Collaborative

  • What is Collaboration?
  • Qualities of a Collaborator
  • Break

Session Three: Elements of Successful Collaboration

  • Elements of Collaboration
  • Five Elements of a Successful Collaboration
  • Collaboration, Teamwork, Cooperation: What is the Difference?
  • How to Make Collaboration Work: 6 Predictable Stages
  • Morning Wrap-Up
  • Lunch
  • Energizer: What Did You Learn?

Session Four: Benefits of Collaboration

  • What Are the Advantages of Collaboration
  • Collaborative Workspace
  • Corporate Culture of Collaboration
  • Features to Help Create a Collaborative Workspace
  • Break

Session Five: Common Obstacles

  • Five Arguments Against Collaboration
  • Tips to Overcome Collaborative Obstacles:
  • Rewarding Team Collaboration
  • Session Six: Technology and Collaboration
  • Implementing Technology to Facilitate Collaboration:
  • Wrap-Up

Course 2 - Being a Team Player Online Certificate Course

Session One: Course Overview

  • Learning Objectives
  • Why Did You Take This Course?
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Being a Team Player

  • What is a Team Player?
  • Who is a Team Player?
  • Characteristics of a Team Player

Session Three: Being a Good Team Player

  • Actions Speak Louder than Words
  • How to Be a Good Team Player
  • Are You a Good Team Player?
  • Take 1
  • Be Prepared for the ‘Teamwork’ Question in an Interview
  • The Interview

Session Four: Team Work

  • Team Work Definition
  • Types of Workplace Teams
  • A Closer Look
  • Five Types of Workplace Teams Organizations Need

Session Five: Why Teamwork Fails

  • Five Reasons
  • Employee recognition
  • Types of recognition
  • Tips for recognizing employees
  • One Bad Apple...

Session Six: Strategies to Improve Teamwork

  • 20 Strategies
  • Bringing it All Together
  • Summary

Course 3 - Communication Skills Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Giving Effective Feedback Online Certificate Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Definitions

  •     Food for Thought
  •     When Feedback is Needed
  •     Scenario One
  •     Scenario Two
  •     Scenario Three
  •     Scenario Four
  •     Scenario Five
  •     Scenario Six
  •     Scenario Seven

Session 3: Speaking Clearly

  •     Being Descriptive

Session 4: Communication Strategies

  •     Introduction
  •     Questioning Skills
  •     Good Questions: Open-Ended Questions
  •     Good Questions: Hypothetical Open Questions
  •     Good Questions: Appropriate Closed Questions
  •     Good Questions: Third-Person Questions
  •     Poor Questions: Loaded Questions
  •     Poor Questions: Leading Questions
  •     Probing
  •     Probing Techniques
  •     Non-Verbal Messages
  •     Sending the Right Message
  •     Managing Your Messages
  •     Voice
  •     Qualities of a Good Voice
  •     Interpretation Exercise

Session 5: Characteristics of Effective Feedback

  •     Introduction
  •     Informal Feedback Framework
  •     State Your Case
  •     Pre-Assignment Review

Session 6: Receiving Feedback Graciously

  •     Receiving Feedback Graciously

Session 7: Testing the Waters

  •     Scenario One
  •     Scenario Two
  •     Scenario Three

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Teamwork and Team Building Online Certificate Course

Section One: Getting Started

Section Two: Defining Success

  • What is a Team?
  • An Overview of Tuckman and Jensen’s Four-Phase Model

Section Three: Types of Teams

  • The Traditional Team
  • What are Self-Directed Teams
  • Virtual Teams

Section Four: First Stage of Team Development – Forming

  • Characteristics of the Stage Forming
  • A Leaders Role for Forming
  • A Followers Role for Forming

Section Five: Second Stage of Team Development – Storming

  • Characteristics of the Stage Storming
  • A Leaders Role for Storming
  • A Followers Role for Storming

Section Six: Third Stage of Team Development – Norming

  • Characteristics of the Stage Norming
  • A Leaders Role for Norming
  • A Followers Role for Norming

Section Seven: Fourth Stage of Team Development – Performing

  • Characteristics of the Stage Performing
  • A Leaders Role for Performing
  • A Followers Role for Performing

Section Eight: Team Building Activities

  • The Benefits and Disadvantages
  • Team-Building Activities That Won’t Make People Cringe
  • Location for Team-Building

Section Nine: Making the Most of Team Meetings

  • Setting the Time and the Place
  • Trying the 50-Minute Meeting
  • Using Celebrations of All Sizes

Section Ten: Solving Problems as a Team

  • The Six Thinking Hats
  • Encouraging Brainstorming
  • Basic Brainstorming
  • Building Consensus

Section Eleven: Encouraging Teamwork

  • Some Things to Do
  • Some Things to Avoid
  • Some Things to Consider

Section Twelve: Wrapping Up

Course 6 - Collaborative Business Writing Online Certificate Course

Module One: Getting Started

Module Two: What is Collaborative Business Writing?

  • Clarifying the Objective
  • Practical Writing Approaches
  • Collaborative Writing Strategies
  • Collaborative Writing Patterns

Module Three:Types of Collaborative Business Writing

  • Construction – “Cut and Paste”
  • Parallel Construction – “Puzzle”
  • Sequential Summative Construction
  • Integrating Construction

Module Four: Collaborative Team Members

  • Team Leader Selection
  • Chief Editor Selection
  • Characteristics of Team Members
  • Ways to Build Collaborative Writing Team

Module Five: Collaborative Tools and Processes

  • Outlines and Storyboards
  • Collaborative Planning
  • Collaborative Revision
  • Collaborative Team Cohesion

Module Six: Setting Style Guidelines

  • Voice and Person
  • Format
  • Consistent Spelling of Commonly Used Words
  • Numbers as Words or Figures

Module Seven: Barriers to Successful Collaborative Writing

  • Hoarding
  • Innovation
  • Search
  • Knowledge Transfer

Module Eight: Overcoming Collaborative Writing Barriers

  • Practice T-shaped Management
  • Building a Network of Alliances
  • Implementing Enablers
  • Assessing the Culture and Areas for Improvement

Module Nine: Styles of Dealing with Conflict

  • Ensure that Good Relationships are the First Priority
  • Keep People and Problems Separate
  • Pay Attention to the Interests that are Being Presented
  • Listen First, Talk Second

Module Ten:Tips for Successful Business Writing Collaboration

  • Determine Purpose
  • Formulate Outline and Organizational Format
  • When Choosing a Team Leader, Remember…
  • Assign Writing Tasks and Associated Duties

Module Eleven: Examples of Collaborative Business Writing

  • Writing Emails
  • Writing Reports
  • Writing Training Manuals
  • Writing Company Handbooks

Module Twelve: Wrapping Up

Course 7 - Building Better Teams Online Certificate Course

Session One: Course Overview

Session Two: Defining Teams

Session Three: Establishing Team Norms

  • Characteristics of Teams
  • Ground Rules
  • Team Contracts

Session Four: Working as a Team

Session Five: Your Team Player Type

  • What’s Your Team Player Type?
  • What Does it Mean To Have a Number?
  • My Team Style

Session Six: Building Team Trust

  • Why is Trust Important?
  • Building Trust

Session Seven: The Stages of Team Development

Session Eight: Team Building with TORI

Session Nine: Communication

  • Defining Communication
  • Listening Skills

Session Ten: Becoming a Good Team Player

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 8 - Team Building For Managers Online Certificate Course

Module One: Getting Started

Module Two: What Are the Benefits of Team Building?

  • Better Communication and Conflict Resolution
  • Effectiveness
  • Motivation
  • Camaraderie

Module Three: Types of Team Building Activities    

  • Games
  • Activities
  • Education
  • Social Gatherings
  • Module Four: Games
  • Games for Introductions
  • Games to Build Camaraderie
  • Games for Problem-Solving
  • Games to Stimulate Interaction

Module Five: More Team Building Games

  • Games to Build Trust
  • Games to Motivate
  • Games to Build Communication
  • Games for Conflict Resolution

Module Six: Activities

  • Activities to Build Camaraderie
  • Activities for Idea Sharing
  • Activities to Build Trust
  • Activities to Stimulate Interaction

Module Seven: More Team Building Activities

  • Activities to Motivate
  • Activities to Improve Working Together
  • Activities to Build Communication
  • Activities for Conflict Resolution

Module Eight: Social Gatherings

  • Singing/Karaoke
  • Dinner/Potlucks
  • Physical Activities
  • Meetings

Module Nine: Common Mistakes When Team Building

  • Allowing Cliques to Develop
  • Not Delegating Tasks
  • Rewarding in Private/Criticizing in Public
  • Disjointed Plans of Grandeur

Module Ten: Formatting a Team Building Plan

  • Define the Goal
  • Consult Team Members
  • Research and Create Structure
  • Keep It Fun

Module Eleven: Evaluate

  • Was the Goal Met?
  • Was the Team Building Cohesive?
  • What Did the Team Think of the Team Building?
  • How Can the Team Building Be Improved for Next Time?

Module Twelve: Wrapping Up

Course 9 - Interpersonal Skills Online Certificate Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 10 - Business Ethics Online Certificate Course

Module One - Getting Started

Module Two - What is Ethics?

  • What is Business Ethics?
  • 10 Benefits of managing ethics

Module Three - Implementing Ethics in the Workplace

  • Benefits
  • Guidelines for managing ethics in the workplace
  • Roles and responsibilities

Module Four - Employer / Employee Rights

  • Privacy policies
  • Harrassment issues
  • Technology

Module Five - Business and Social Responsibilities

  • Identifying types of responsibilities
  • Handling conflicting social and business reponsibilities

Module Six - Ethical Decisions

  • The basics
  • Balancing personal and organisational ethics
  • Common dilemmas
  • Making ethical decisions
  • Overcoming obstacles

Module Seven - Whistle Blowing

  • Criteria and risk
  • The process
  • When you should "blow the whistle"

Module Eight - Managerial Ethics

  • Ethical management
  • Identifying the characteristics
  • Ensuring ethical behavior

Module Nine - Unethical Behavior

  • Recognise and identify
  • Preventing
  • Addressing
  • Interventions

Module Ten - Ethics in Business (Part 1)

  • Organisation basics
  • Addressing the needs
  • Ethical principles

Module Eleven - Ethics in Business (Part 2)

  • Ethical Safeguards
  • Developing a Code of Ethics
  • Performing an Internal Ethics Audit
  • Upholding the Ethics Program

Module Twelve - Wrapping Up

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

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2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

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Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Learn and master the art of Collaboration with this online course
  • Collaborative Workspace
  • Corporate Culture of Collaboration
  • Common Barriers
  • Applying the Answers
  • A Leaders Role for Forming
  • A Followers Role for Forming
  • Activities for Idea Sharing
  • Activities to Build Trust
Get BIG Savings with our Ultimate Collaboration Online Bundle, 10 Certificate Courses
  1. Collaboration Online Certificate Course
  2.  Being a Team Player Online Certificate Course
  3.  Communication Skills Online Certificate Course
  4.  Giving Effective Feedback Online Certificate Course
  5.  Teamwork and Team Building Online Certificate Course
  6.  Collaborative Business Writing Online Certificate Course
  7.  Building Better Teams Online Certificate Course
  8.  Team Building For Managers Online Certificate Course
  9.  Interpersonal Skills Online Certificate Course
  10.  Business Ethics Online Certificate Course
1. Collaboration Online Certificate Course: Learn and master the art of Collaboration with this online course

Collaboration is the skill of working with one or more people to produce or create a result or shared goal. This course discusses why collaborating with colleagues is important in workplaces, and provides strategies to help your organization successfully use collaboration as a tool.

After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.

Key Learning Objectives:

  • Understand the definition of collaboration
  • Distinguish collaborative qualities individuals often possess
  • Know and understand what it takes to work collaboratively with your colleagues
  • Discover the difference between collaboration, cooperation and teamwork
  • Know what a collaborative environment looks like
  • Know the six steps to make collaboration work
  • Understand the advantages of collaboration
  • Be aware of obstacles to collaboration
  • Develop strategies to improve a collaborative work environment
  • Share tips for employers to reward collaboration
  • Understand how technology affects collaboration
2. Being a Team Player Online Certificate Course: Learn how to become one with the team with our Being a Team Player Online Certificate Course

The most remarkable feats are accomplished by people working together. To become a successful leader, you need to understand how and why teams work well, and what makes teams falter. At all levels, from the newest to the most senior member of an enterprise, personal and organizational success depends on having the skills and knowledge to work successfully with others.

Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.

Key Learning Objectives:

  • Understand the definition of a team player and a non-team player
  • Know the difference between a team player and a non-team player
  • Learn the qualities possessed by a team player
  • Determine what type of team player you are and how that functions in your workplace
  • Know and understand what it takes to be a team player
  • Discover the different types of teams that exist within a company
  • Learn what working together as a team looks like
  • Learn the different types of workplace teams and what types of teams successful organizations need
  • Develop strategies to improve teamwork
3. Communication Skills Online Certificate Course: Learn the art of communication and how to communicate better in a business or personal setting with our Communication Courses Online

The Communication Courses Online can show you how to make sure you are sending the right message. Each day, we communicate with others through our spoken words, body language, and written communication.

The Communication Courses will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Key Learning Objectives:

  • Identify common communication problems that may be holding you back.
  • Develop skills to ask questions that give you information you need.
  • Learn what your non-verbal messages are telling others.
  • Develop skills to listen actively and empathetically to others.
  • Enhance your ability to handle difficult situations.
  • Deal with situations assertively.
4. Giving Effective Feedback Online Certificate Course: Learn How To Provide And Receive Feedback Effectively

It can be really tough to say what needs to be said. How do you tell your best friend that they have broccoli in their teeth? How do you tell your boss that he always mispronounces a particular client’s name? The answer is in a few simple tools and techniques.

Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.

In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.

Key Learning Objectives:

  • Explain why feedback is essential.
  • Apply a framework for providing formal or informal feedback.
  • Use descriptive language in delivering feedback.
  • Describe six characteristics of effective feedback.
  • Provide feedback in real situations.
5. Teamwork and Team Building Online Certificate Course: Teamwork is Vital in a Successful Organization

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Key Learning Objectives:

  • Understand the concept of a team, and how to monitor success.
  • Explain the four phases of the Tuckman team development model.
  • Understand the three types of teams.
  • Describe actions to take as a leader  and as a follower for each of the four phases (Forming, Storming, Norming, and Performing).
  • Understand the benefits and disadvantages of various team-building activities.
  • Describe several team-building activities that you can use, and in what settings.
  • Follow strategies for setting and leading team meetings.
  • Detail problem - solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems.
  • List actions to do -- and those to avoid -- when encouraging teamwork.
6. Collaborative Business Writing Online Certificate Course: Develop your Writing Skills to Have an Extra Edge in the Workplace

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world as is creating proper documents (such as proposals, reports, and agendas) giving you that extra edge in the workplace.

The Collaborative Business Writing course will give you the knowledge and skills to collaborate with others and create that important document. You will touch on the types of collaboration, and ways to improve them through certain tools and processes. These basic skills will provide you with that extra benefit in the business world that a lot of people are losing.

Key Learning Objectives:

  • Define collaborative business writing
  • Know different types of collaborative writing
  • Know how to collaborate with team members
  • Learn methods of handling conflict in writing
  • Build collaborative writing teams
7. Building Better Teams Online Certificate Course: Create Effective, Motivated, Productive Teams

Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.

Key Learning Objectives:

  • Develop and enforce team norms and ground rules
  • Generate and approach contracts
  • Identify their own unique style and represent that in their team dynamic
  • Leverage their knowledge to grow and lead effectively
  • Build trust and develop the team’s maturity as a unit
  • Communicate with presence and impact
8. Team Building For Managers Online Certificate Course: Learn All About Team Building for Managers

Team building is an important part of the work experience. It is not only applicable to your work life but also transfers over to your personal and social life. When working with a team, it is important to engage yourself fully. One should take the time and proper steps to become the best team member they can be.

With our Team Building for Managers course, you will learn how important team building is and how beneficial it can be. Through this course, you will gain a new perspective on teamwork and become a valuable member of any team they are placed in. Follow the information in this course and create a positive atmosphere within your company with the use of teams.

Key Learning Objectives:

  • Discuss the benefits of teamwork
  • Understand the importance of intentionally fostering teamwork
  • Determine strategies your organization can take to build teams
  • Understand the benefits of games and social activities in building a team
  • Apply the principles of team building to your organization
9. Interpersonal Skills Online Certificate Course: Develop Interpersonal Skills

The Interpersonal Skills Online Certificate course will teach you how to become the vibrant, charismatic person who seems to effortlessly connect with others.

The interpersonal skills course will assist you in working towards being the person that leaves a lasting positive impression by giving you effective communication skills, providing you with powerful negotiation methods, and more.

The Interpersonal Skills Online courses will also help you to improve your communication competence.  You will discover the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.

Key Learning Objectives:

  • Appreciate the vital difference between hearing and listening
  • Understand ways to improve the verbal skill of asking questions
  • Communicate effectively with authority
  • Know what non-verbal communication is and how your knowledge of it can improve interpersonal relationships
  • Recognize the skills required to start a conversation, move a conversation along, and progress the conversation to higher levels.
  • Identify ways of making a powerful introduction, recalling names, and managing circumstances when you can’t remember someone's name
  • Value seeing the other side’s point of view and be able to build bridges.  Understand that giving in without giving up can develop your conflict resolution skills
  • Appreciate that using facts and emotions can win people over to your side
  • Know how to share your opinions constructively
  • Discover ways to prepare for a negotiation, open a negotiation, bargain, and close a negotiation
  • Discover ways to make an impact through strong first impressions, situation evaluation and being passionate without becoming overbearing
10. Business Ethics Online Certificate Course: Learn All About Business Ethics

The Business Ethics Online Certificate course will help to lay the firm foundation for building a solid sound reputation by incorporating business ethics in your organization. Applying consistently sound business ethics is an essential pillar in the creation of long-term success for any business or organization. Investment in an ethical program will assist in fostering a buoyant and healthy culture, which will ultimately pay dividends where it matters most – the company's bottom line.

Our Business Ethics Online courses can help you build a positive influence on all facets of business. Modeling a robust ethical approach to business interactions will positively impact anyone who has dealings with the business.

Key Learning Objectives:

  • Straightforward modules delivered in plain, easy to understand English
  • Just 8 hours of study needed to complete the course
  • Students gain lifetime access to this business ethics course
  • The online course is delivered fully online. Course material is available constantly and is accessible from any computer or smart device
  • Convenient learning from home or your workplace, study in your own time and at your own speed
  • All students who complete the course receive a certificate of completion

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review it at any time.

The Ultimate Collaboration Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course: 

Course 1 - Collaboration Online Certificate Course

Session One: Course Overview

  • Setting the Stage
  • Agenda Review
  • Learning Objectives
  • Action Plans and Evaluations

Session Two: Being Collaborative

  • What is Collaboration?
  • Qualities of a Collaborator
  • Break

Session Three: Elements of Successful Collaboration

  • Elements of Collaboration
  • Five Elements of a Successful Collaboration
  • Collaboration, Teamwork, Cooperation: What is the Difference?
  • How to Make Collaboration Work: 6 Predictable Stages
  • Morning Wrap-Up
  • Lunch
  • Energizer: What Did You Learn?

Session Four: Benefits of Collaboration

  • What Are the Advantages of Collaboration
  • Collaborative Workspace
  • Corporate Culture of Collaboration
  • Features to Help Create a Collaborative Workspace
  • Break

Session Five: Common Obstacles

  • Five Arguments Against Collaboration
  • Tips to Overcome Collaborative Obstacles:
  • Rewarding Team Collaboration
  • Session Six: Technology and Collaboration
  • Implementing Technology to Facilitate Collaboration:
  • Wrap-Up

Course 2 - Being a Team Player Online Certificate Course

Session One: Course Overview

  • Learning Objectives
  • Why Did You Take This Course?
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Being a Team Player

  • What is a Team Player?
  • Who is a Team Player?
  • Characteristics of a Team Player

Session Three: Being a Good Team Player

  • Actions Speak Louder than Words
  • How to Be a Good Team Player
  • Are You a Good Team Player?
  • Take 1
  • Be Prepared for the ‘Teamwork’ Question in an Interview
  • The Interview

Session Four: Team Work

  • Team Work Definition
  • Types of Workplace Teams
  • A Closer Look
  • Five Types of Workplace Teams Organizations Need

Session Five: Why Teamwork Fails

  • Five Reasons
  • Employee recognition
  • Types of recognition
  • Tips for recognizing employees
  • One Bad Apple...

Session Six: Strategies to Improve Teamwork

  • 20 Strategies
  • Bringing it All Together
  • Summary

Course 3 - Communication Skills Online Certificate Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Giving Effective Feedback Online Certificate Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Definitions

  •     Food for Thought
  •     When Feedback is Needed
  •     Scenario One
  •     Scenario Two
  •     Scenario Three
  •     Scenario Four
  •     Scenario Five
  •     Scenario Six
  •     Scenario Seven

Session 3: Speaking Clearly

  •     Being Descriptive

Session 4: Communication Strategies

  •     Introduction
  •     Questioning Skills
  •     Good Questions: Open-Ended Questions
  •     Good Questions: Hypothetical Open Questions
  •     Good Questions: Appropriate Closed Questions
  •     Good Questions: Third-Person Questions
  •     Poor Questions: Loaded Questions
  •     Poor Questions: Leading Questions
  •     Probing
  •     Probing Techniques
  •     Non-Verbal Messages
  •     Sending the Right Message
  •     Managing Your Messages
  •     Voice
  •     Qualities of a Good Voice
  •     Interpretation Exercise

Session 5: Characteristics of Effective Feedback

  •     Introduction
  •     Informal Feedback Framework
  •     State Your Case
  •     Pre-Assignment Review

Session 6: Receiving Feedback Graciously

  •     Receiving Feedback Graciously

Session 7: Testing the Waters

  •     Scenario One
  •     Scenario Two
  •     Scenario Three

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Teamwork and Team Building Online Certificate Course

Section One: Getting Started

Section Two: Defining Success

  • What is a Team?
  • An Overview of Tuckman and Jensen’s Four-Phase Model

Section Three: Types of Teams

  • The Traditional Team
  • What are Self-Directed Teams
  • Virtual Teams

Section Four: First Stage of Team Development – Forming

  • Characteristics of the Stage Forming
  • A Leaders Role for Forming
  • A Followers Role for Forming

Section Five: Second Stage of Team Development – Storming

  • Characteristics of the Stage Storming
  • A Leaders Role for Storming
  • A Followers Role for Storming

Section Six: Third Stage of Team Development – Norming

  • Characteristics of the Stage Norming
  • A Leaders Role for Norming
  • A Followers Role for Norming

Section Seven: Fourth Stage of Team Development – Performing

  • Characteristics of the Stage Performing
  • A Leaders Role for Performing
  • A Followers Role for Performing

Section Eight: Team Building Activities

  • The Benefits and Disadvantages
  • Team-Building Activities That Won’t Make People Cringe
  • Location for Team-Building

Section Nine: Making the Most of Team Meetings

  • Setting the Time and the Place
  • Trying the 50-Minute Meeting
  • Using Celebrations of All Sizes

Section Ten: Solving Problems as a Team

  • The Six Thinking Hats
  • Encouraging Brainstorming
  • Basic Brainstorming
  • Building Consensus

Section Eleven: Encouraging Teamwork

  • Some Things to Do
  • Some Things to Avoid
  • Some Things to Consider

Section Twelve: Wrapping Up

Course 6 - Collaborative Business Writing Online Certificate Course

Module One: Getting Started

Module Two: What is Collaborative Business Writing?

  • Clarifying the Objective
  • Practical Writing Approaches
  • Collaborative Writing Strategies
  • Collaborative Writing Patterns

Module Three:Types of Collaborative Business Writing

  • Construction – “Cut and Paste”
  • Parallel Construction – “Puzzle”
  • Sequential Summative Construction
  • Integrating Construction

Module Four: Collaborative Team Members

  • Team Leader Selection
  • Chief Editor Selection
  • Characteristics of Team Members
  • Ways to Build Collaborative Writing Team

Module Five: Collaborative Tools and Processes

  • Outlines and Storyboards
  • Collaborative Planning
  • Collaborative Revision
  • Collaborative Team Cohesion

Module Six: Setting Style Guidelines

  • Voice and Person
  • Format
  • Consistent Spelling of Commonly Used Words
  • Numbers as Words or Figures

Module Seven: Barriers to Successful Collaborative Writing

  • Hoarding
  • Innovation
  • Search
  • Knowledge Transfer

Module Eight: Overcoming Collaborative Writing Barriers

  • Practice T-shaped Management
  • Building a Network of Alliances
  • Implementing Enablers
  • Assessing the Culture and Areas for Improvement

Module Nine: Styles of Dealing with Conflict

  • Ensure that Good Relationships are the First Priority
  • Keep People and Problems Separate
  • Pay Attention to the Interests that are Being Presented
  • Listen First, Talk Second

Module Ten:Tips for Successful Business Writing Collaboration

  • Determine Purpose
  • Formulate Outline and Organizational Format
  • When Choosing a Team Leader, Remember…
  • Assign Writing Tasks and Associated Duties

Module Eleven: Examples of Collaborative Business Writing

  • Writing Emails
  • Writing Reports
  • Writing Training Manuals
  • Writing Company Handbooks

Module Twelve: Wrapping Up

Course 7 - Building Better Teams Online Certificate Course

Session One: Course Overview

Session Two: Defining Teams

Session Three: Establishing Team Norms

  • Characteristics of Teams
  • Ground Rules
  • Team Contracts

Session Four: Working as a Team

Session Five: Your Team Player Type

  • What’s Your Team Player Type?
  • What Does it Mean To Have a Number?
  • My Team Style

Session Six: Building Team Trust

  • Why is Trust Important?
  • Building Trust

Session Seven: The Stages of Team Development

Session Eight: Team Building with TORI

Session Nine: Communication

  • Defining Communication
  • Listening Skills

Session Ten: Becoming a Good Team Player

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 8 - Team Building For Managers Online Certificate Course

Module One: Getting Started

Module Two: What Are the Benefits of Team Building?

  • Better Communication and Conflict Resolution
  • Effectiveness
  • Motivation
  • Camaraderie

Module Three: Types of Team Building Activities    

  • Games
  • Activities
  • Education
  • Social Gatherings
  • Module Four: Games
  • Games for Introductions
  • Games to Build Camaraderie
  • Games for Problem-Solving
  • Games to Stimulate Interaction

Module Five: More Team Building Games

  • Games to Build Trust
  • Games to Motivate
  • Games to Build Communication
  • Games for Conflict Resolution

Module Six: Activities

  • Activities to Build Camaraderie
  • Activities for Idea Sharing
  • Activities to Build Trust
  • Activities to Stimulate Interaction

Module Seven: More Team Building Activities

  • Activities to Motivate
  • Activities to Improve Working Together
  • Activities to Build Communication
  • Activities for Conflict Resolution

Module Eight: Social Gatherings

  • Singing/Karaoke
  • Dinner/Potlucks
  • Physical Activities
  • Meetings

Module Nine: Common Mistakes When Team Building

  • Allowing Cliques to Develop
  • Not Delegating Tasks
  • Rewarding in Private/Criticizing in Public
  • Disjointed Plans of Grandeur

Module Ten: Formatting a Team Building Plan

  • Define the Goal
  • Consult Team Members
  • Research and Create Structure
  • Keep It Fun

Module Eleven: Evaluate

  • Was the Goal Met?
  • Was the Team Building Cohesive?
  • What Did the Team Think of the Team Building?
  • How Can the Team Building Be Improved for Next Time?

Module Twelve: Wrapping Up

Course 9 - Interpersonal Skills Online Certificate Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 10 - Business Ethics Online Certificate Course

Module One - Getting Started

Module Two - What is Ethics?

  • What is Business Ethics?
  • 10 Benefits of managing ethics

Module Three - Implementing Ethics in the Workplace

  • Benefits
  • Guidelines for managing ethics in the workplace
  • Roles and responsibilities

Module Four - Employer / Employee Rights

  • Privacy policies
  • Harrassment issues
  • Technology

Module Five - Business and Social Responsibilities

  • Identifying types of responsibilities
  • Handling conflicting social and business reponsibilities

Module Six - Ethical Decisions

  • The basics
  • Balancing personal and organisational ethics
  • Common dilemmas
  • Making ethical decisions
  • Overcoming obstacles

Module Seven - Whistle Blowing

  • Criteria and risk
  • The process
  • When you should "blow the whistle"

Module Eight - Managerial Ethics

  • Ethical management
  • Identifying the characteristics
  • Ensuring ethical behavior

Module Nine - Unethical Behavior

  • Recognise and identify
  • Preventing
  • Addressing
  • Interventions

Module Ten - Ethics in Business (Part 1)

  • Organisation basics
  • Addressing the needs
  • Ethical principles

Module Eleven - Ethics in Business (Part 2)

  • Ethical Safeguards
  • Developing a Code of Ethics
  • Performing an Internal Ethics Audit
  • Upholding the Ethics Program

Module Twelve - Wrapping Up

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles