About This Course
What you will learn - Learn About The Peer Review Process
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Get BIG Savings with our Employee Dispute Resolution Online Bundle, 3 Certificate Courses
- Employee Dispute Resolution: Mediation through Peer Review
- Conducting Effective Performance Reviews
- Conflict Resolution - Dealing With Difficult People
1. Employee Dispute Resolution: Mediation through Peer Review: Learn About The Peer Review Process
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision and whether they would have done the same thing? The peer review process offers employees just that chance.
In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision.
After you complete this Employee Dispute Resolution: Mediation through Peer Review course, you will be able to:
- Describe what the peer review process is.
- Apply a process for employees to file grievances and for management to respond.
- Choose a facilitator and panel.
- Understand what is involved in the hearing process, from preliminary meetings to the hearing, and the decision process.
- Explain what responsibilities and powers a panel should have.
- Apply professional questioning and probing techniques.
- Understand why peer review panels fail and how to avoid those pitfalls
2. Conducting Effective Performance Reviews: Conduct Effective Performance Reviews
Trainers who work with HR consultants, managers, and supervisors can conduct a rich training experience in this training course, Conducting Effective Performance Reviews. You’ll teach the reasons why a performance review meeting is such an important aspect of career planning, and that the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place.
This course will help you teach participants:
- To recognize the importance of having a performance review process for employees.
- How to work with employees to set performance standards and goals.
- Skills in observing, giving feedback, listening, and asking questions.
- An effective interview process and the opportunity to practice the process in a supportive atmosphere.
- How to make the performance review legally defensible, and much more.
3. Conflict Resolution - Dealing With Difficult People: Learn the Basics of Conflict Resolution
Sometimes it seems like the world is full of difficult people. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and interact with someone. This course will give you practical tools to deal with difficult people.
In this Conflict Resolution: Dealing With Difficult People course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. You’ll also learn a practical three-step model that will help you resolve conflict in a positive manner.
At the end of this course, you will be able to:
- Recognize how your own attitudes and actions affect others.
- Find new and effective techniques for dealing with difficult people.
- Learn some techniques for managing and dealing with anger.
- Develop coping strategies for dealing with difficult people and difficult situations.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Employee Dispute Resolution 3 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in Employee Dispute Resolution: Mediation through Peer Review Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Peer Review?
- Defining Peer Review
- EDR and ADR
- Objectives of Peer Review
- Peer Review Roles
- When to Use Peer Review
Session 3: Initiating the Proces
- The First Three Stages
- The Employee’s Role
- The Grievance Form
- The Manager’s Role
- Obtaining Witness Statements
- Other Documents
- Making Connections
- Record of Disciplinary Action
Session 4: The Peer Review Panel
- Appointing a Facilitator
- The Facilitator's Responsibilities
- Ensuring Fairness
- Choosing the Panel
- Choosing the Panel
- Making Connections: Case Study One
- Case Study Two
- Case Study Three
- Case Study Four
- The Panel's Contract
- The Panel’s Role and Responsibilities
Session 5: Asking Questions
- Asking Good Questions
- Open Questions vs. Closed Questions
- Closed Questions
- Open Questions
- Overcoming Closed Questions
- Probing
- Results of Probing
- Probing Tools
- Probing Tools
- Probing Tools
- Probing Tools
- Pushing My Buttons
- Part Two
Session 6: The Peer Review Process
- Preparing for the Hearing
- Group Work
- Deciding the Question
- Making Connections
- The Hearing
- Making the Decision
- Questions to Ask
- Voting
- The Decision
- About Recommendations
Session 7: Panel Walkthrough
- Preparation
- Role One: Aaron Mayfield (Employee)
- Role One: Aaron Mayfield (Employee)
- Role Two: Jason Smith (Supervisor)
- Role Two: Jason Smith (Supervisor)
- Role Three: Lucinda Donalds (Witness)
- Role Three: Lucinda Donalds (Witness)
- Panel Presentation
- Decision Time
Session 8: Why Does the Process Fail?
- Key Factors
- The Importance of Transparency
- Key Skills
Session 9: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Conducting Effective Performance Reviews Online Course
Session One: Course Overview
Session Two: Performance Appraisals Done Well
- What are Performance Appraisals?
- Making Connections
- Building Trust
Session Three: Errors We Make
- Three Slippery Areas
- Making Connections
Session Four: Types of Performance Reviews
- Choosing What Works
- Winning Performance Appraisals
Session Five: The Performance Management Process
- The Four Steps
- Sample Performance Appraisal Forms
Session Six: Goals with SPIRIT
- Identifying Dreams and Setting Goals
- My Dreams and Goals
- Putting it All Together
Session Seven: The Performance Management Cycle
- The Four Phases
- The Basis for Review
Session Eight: Setting Standards
Session Nine: Creating a Performance Development Plan
Session Ten: Feedback and Communication
Session Eleven: Listening Skills
- Active Listening
- The Mission: To Listen
Session Twelve: Communication Strategies
- Basic Skills
- Probing
- Non-Verbal Messages
- Interpretation Exercise
Session Thirteen: Giving Feedback
- The Importance of Feedback
- Six Characteristics
- Case Studies
Session Fourteen: Accepting Criticism
Session Fifteen: Planning the Interview
Session Sixteen: The Interview
- A Basic Format
- Preparation
Session Seventeen: Goal Setting Role Play
Session Eighteen: Providing Feedback
Session Nineteen: Coaching
- The Importance of Coaching
- Task Preparation
Session Twenty: Appraisal Preparation
Session Twenty-One: The Interview
Session Twenty-Two: Maintaining Performance
Session Twenty-Three: Handling Performance Problems
- Make the Commitment
- Behavior Contracts
- Recognizing Mrs. Stanford
Session Twenty-Four: The Part Where Someone Gets Fired
- If You Have To Let Them Go…
- Role Play
Session Twenty-Five: Pre-Assignment Review
Session Twenty-Six: Performance Management Checklists
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 3 - Certificate in Conflict Resolution - Dealing With Difficult People Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Conflict as Communication
- Understanding Conflict
- Do We Have To Fight?
- What is A Conflict?
- How About Avoidance?
- Self-Assessment
- Initiating the Move
Session 3: Benefits of Confrontation
- To Talk or Not to Talk
- Determining Your Involvement
- Reciprocal Relationships
- Pre-Assignment Review
- Improving Relationships
Session 4: Preventing Problems
- The Importance of Empathy
- Dangerous Misconceptions
- How You Prevent Problems
- Preventing Problems
Session 5: Getting Focused
- Getting to the Heart of the Matter
- What's Missing?
- Peeling to the Core
- The Three F's
- Facts
- Frequency
- Frustrated Relationship
Session 6: Managing Anger
- Coping Strategies
- Expressing Anger
- Dealing with Other People's Anger
- Guidelines for Assertive Anger
- Start Positively
- Be Direct
- Specify the Degree of Anger
- Don't Accuse Others of Making You Angry
- Share Your Feelings of Threat and Fear
- Acknowledge Your Responsibility
- Avoid Self-Put Downs
- Self-Protective Techniques to Block Criticism
Session 7: Dealing with Problems
- Dealing with Problems
- Working With the Suggestions
- Explaining the Suggestions
- Causes of Difficult Behavior
- The Difficulty of Others
- Dealing with Others
Session 8: The Three-Step Conflict Resolution Model
- The Three-Step Model
- Research
- Presentation
- Presentation – What to Do
- Take Action
- Getting the Hang of Things
Session 9: Practice Makes Pretty Good
- Planning: Step 1 - Research
- Planning: Step 2 - Presentation
- Planning: Step 3 - Take Action
Session 10: Changing Yourself
- Negative vs. Positive Interactions
- Negative Interaction
- Positive Interaction
- Take the Wheel!
- Walking Away
- Your Organization
- Dealing with Negative Feelings
- Put Yourself in Charge of You
- Monitor Your Self-Talk
- Be in Control
- Work on Your Sense of Humor
- Have a Support Team
Session 11: Why Don't People Do What They Are Supposed To?
- The Big Question
- Answering the Question
Session 12: De-Stress Options to Use When Things Get Ugly
- Belly Breathing
- Visualize
- Music
- Acupressure and Massages
- Laughter
- General Coping Thoughts When Things Get Messy
Session 13: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
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Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Employee Dispute Resolution Online Bundle, 3 Certificate Courses
Learn About The Peer Review Process
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - Learn About The Peer Review Process
|
|
Get BIG Savings with our Employee Dispute Resolution Online Bundle, 3 Certificate Courses
- Employee Dispute Resolution: Mediation through Peer Review
- Conducting Effective Performance Reviews
- Conflict Resolution - Dealing With Difficult People
1. Employee Dispute Resolution: Mediation through Peer Review: Learn About The Peer Review Process
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision and whether they would have done the same thing? The peer review process offers employees just that chance.
In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision.
After you complete this Employee Dispute Resolution: Mediation through Peer Review course, you will be able to:
- Describe what the peer review process is.
- Apply a process for employees to file grievances and for management to respond.
- Choose a facilitator and panel.
- Understand what is involved in the hearing process, from preliminary meetings to the hearing, and the decision process.
- Explain what responsibilities and powers a panel should have.
- Apply professional questioning and probing techniques.
- Understand why peer review panels fail and how to avoid those pitfalls
2. Conducting Effective Performance Reviews: Conduct Effective Performance Reviews
Trainers who work with HR consultants, managers, and supervisors can conduct a rich training experience in this training course, Conducting Effective Performance Reviews. You’ll teach the reasons why a performance review meeting is such an important aspect of career planning, and that the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place.
This course will help you teach participants:
- To recognize the importance of having a performance review process for employees.
- How to work with employees to set performance standards and goals.
- Skills in observing, giving feedback, listening, and asking questions.
- An effective interview process and the opportunity to practice the process in a supportive atmosphere.
- How to make the performance review legally defensible, and much more.
3. Conflict Resolution - Dealing With Difficult People: Learn the Basics of Conflict Resolution
Sometimes it seems like the world is full of difficult people. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and interact with someone. This course will give you practical tools to deal with difficult people.
In this Conflict Resolution: Dealing With Difficult People course, you will learn the benefits of conflict, techniques for getting to the heart of the matter, anger and stress management tips, and ways to improve your own attitude. You’ll also learn a practical three-step model that will help you resolve conflict in a positive manner.
At the end of this course, you will be able to:
- Recognize how your own attitudes and actions affect others.
- Find new and effective techniques for dealing with difficult people.
- Learn some techniques for managing and dealing with anger.
- Develop coping strategies for dealing with difficult people and difficult situations.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Employee Dispute Resolution 3 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate in Employee Dispute Resolution: Mediation through Peer Review Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Peer Review?
- Defining Peer Review
- EDR and ADR
- Objectives of Peer Review
- Peer Review Roles
- When to Use Peer Review
Session 3: Initiating the Proces
- The First Three Stages
- The Employee’s Role
- The Grievance Form
- The Manager’s Role
- Obtaining Witness Statements
- Other Documents
- Making Connections
- Record of Disciplinary Action
Session 4: The Peer Review Panel
- Appointing a Facilitator
- The Facilitator's Responsibilities
- Ensuring Fairness
- Choosing the Panel
- Choosing the Panel
- Making Connections: Case Study One
- Case Study Two
- Case Study Three
- Case Study Four
- The Panel's Contract
- The Panel’s Role and Responsibilities
Session 5: Asking Questions
- Asking Good Questions
- Open Questions vs. Closed Questions
- Closed Questions
- Open Questions
- Overcoming Closed Questions
- Probing
- Results of Probing
- Probing Tools
- Probing Tools
- Probing Tools
- Probing Tools
- Pushing My Buttons
- Part Two
Session 6: The Peer Review Process
- Preparing for the Hearing
- Group Work
- Deciding the Question
- Making Connections
- The Hearing
- Making the Decision
- Questions to Ask
- Voting
- The Decision
- About Recommendations
Session 7: Panel Walkthrough
- Preparation
- Role One: Aaron Mayfield (Employee)
- Role One: Aaron Mayfield (Employee)
- Role Two: Jason Smith (Supervisor)
- Role Two: Jason Smith (Supervisor)
- Role Three: Lucinda Donalds (Witness)
- Role Three: Lucinda Donalds (Witness)
- Panel Presentation
- Decision Time
Session 8: Why Does the Process Fail?
- Key Factors
- The Importance of Transparency
- Key Skills
Session 9: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate in Conducting Effective Performance Reviews Online Course
Session One: Course Overview
Session Two: Performance Appraisals Done Well
- What are Performance Appraisals?
- Making Connections
- Building Trust
Session Three: Errors We Make
- Three Slippery Areas
- Making Connections
Session Four: Types of Performance Reviews
- Choosing What Works
- Winning Performance Appraisals
Session Five: The Performance Management Process
- The Four Steps
- Sample Performance Appraisal Forms
Session Six: Goals with SPIRIT
- Identifying Dreams and Setting Goals
- My Dreams and Goals
- Putting it All Together
Session Seven: The Performance Management Cycle
- The Four Phases
- The Basis for Review
Session Eight: Setting Standards
Session Nine: Creating a Performance Development Plan
Session Ten: Feedback and Communication
Session Eleven: Listening Skills
- Active Listening
- The Mission: To Listen
Session Twelve: Communication Strategies
- Basic Skills
- Probing
- Non-Verbal Messages
- Interpretation Exercise
Session Thirteen: Giving Feedback
- The Importance of Feedback
- Six Characteristics
- Case Studies
Session Fourteen: Accepting Criticism
Session Fifteen: Planning the Interview
Session Sixteen: The Interview
- A Basic Format
- Preparation
Session Seventeen: Goal Setting Role Play
Session Eighteen: Providing Feedback
Session Nineteen: Coaching
- The Importance of Coaching
- Task Preparation
Session Twenty: Appraisal Preparation
Session Twenty-One: The Interview
Session Twenty-Two: Maintaining Performance
Session Twenty-Three: Handling Performance Problems
- Make the Commitment
- Behavior Contracts
- Recognizing Mrs. Stanford
Session Twenty-Four: The Part Where Someone Gets Fired
- If You Have To Let Them Go…
- Role Play
Session Twenty-Five: Pre-Assignment Review
Session Twenty-Six: Performance Management Checklists
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 3 - Certificate in Conflict Resolution - Dealing With Difficult People Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Conflict as Communication
- Understanding Conflict
- Do We Have To Fight?
- What is A Conflict?
- How About Avoidance?
- Self-Assessment
- Initiating the Move
Session 3: Benefits of Confrontation
- To Talk or Not to Talk
- Determining Your Involvement
- Reciprocal Relationships
- Pre-Assignment Review
- Improving Relationships
Session 4: Preventing Problems
- The Importance of Empathy
- Dangerous Misconceptions
- How You Prevent Problems
- Preventing Problems
Session 5: Getting Focused
- Getting to the Heart of the Matter
- What's Missing?
- Peeling to the Core
- The Three F's
- Facts
- Frequency
- Frustrated Relationship
Session 6: Managing Anger
- Coping Strategies
- Expressing Anger
- Dealing with Other People's Anger
- Guidelines for Assertive Anger
- Start Positively
- Be Direct
- Specify the Degree of Anger
- Don't Accuse Others of Making You Angry
- Share Your Feelings of Threat and Fear
- Acknowledge Your Responsibility
- Avoid Self-Put Downs
- Self-Protective Techniques to Block Criticism
Session 7: Dealing with Problems
- Dealing with Problems
- Working With the Suggestions
- Explaining the Suggestions
- Causes of Difficult Behavior
- The Difficulty of Others
- Dealing with Others
Session 8: The Three-Step Conflict Resolution Model
- The Three-Step Model
- Research
- Presentation
- Presentation – What to Do
- Take Action
- Getting the Hang of Things
Session 9: Practice Makes Pretty Good
- Planning: Step 1 - Research
- Planning: Step 2 - Presentation
- Planning: Step 3 - Take Action
Session 10: Changing Yourself
- Negative vs. Positive Interactions
- Negative Interaction
- Positive Interaction
- Take the Wheel!
- Walking Away
- Your Organization
- Dealing with Negative Feelings
- Put Yourself in Charge of You
- Monitor Your Self-Talk
- Be in Control
- Work on Your Sense of Humor
- Have a Support Team
Session 11: Why Don't People Do What They Are Supposed To?
- The Big Question
- Answering the Question
Session 12: De-Stress Options to Use When Things Get Ugly
- Belly Breathing
- Visualize
- Music
- Acupressure and Massages
- Laughter
- General Coping Thoughts When Things Get Messy
Session 13: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
• Get where you want to be in life.
• How to unclutter your mind to succeed.
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• How to have faith in yourself.
Features:
• Life time access
• Complement your individual course purchase.
• Click here Personal Success Training Program to see thousands of positive reviews,
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
