About This Course
What you will learn - Transform Your Managers Into Your Greatest Asset
|
|
Get BIG Savings with our Manager Management Online Bundle, 5 Certificate Courses
- Manager Management
- Coaching and Mentoring
- Performance Management
- Employee Motivation
- Office Politics for Managers
1. Manager Management: Transform Your Managers Into Your Greatest Asset
With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this course you will be able to disperse your knowledge and experience throughout your leadership team.
Manager Management takes a special type of leader. This course will expand your knowledge and provide a way for you to teach and lead new and experienced managers. As every manager knows that learning never stops, this course will have something for everyone.
By the end of this Manager Management Online Short Course, you will be able to:
- Welcome and orientate new managers
- Learn ways to successfully coach and mentor
- Learn ways to measure and evaluate performance
- How to handle complications
- Communicate between employees and their managers
2. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
By the end of this Coaching and Mentoring Online Course, you will be able to:
- Identify the difference between mentoring and coaching,
- Understand the GROW model.
- Identify and set appropriate goals using the SMART method of setting goals.
- Understand how to identify the current state or reality of your employee’s situation.
- Identify the steps needed in defining options for your employee
- Understand how to create a preliminary plan.
- Finalise a plan or wrap it up motivating your employee to work within them.
- Identify the benefits of fostering trust with your employee.
- Identify the steps in giving effective feedback.
- Identify and overcome obstacles that hinder the growth and development of your employee.
- Identify the end and how to transition your employee to other growth opportunities.
- How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.
3. Performance Management: Focus Everyone on the same Priorities to Improve Performance
Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.
When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.
By the end of this Performance Management Online Short Course, you will be able to:
- Define performance management
- Understand how performance management works and the tools to make it work
- Learn the three phases of performance management and how to assess it
- Discuss effective goal-setting
- Learn how to give feedback on performance management
- Identify Kolb's learning cycle
- Recognize the importance of motivation
- Develop a performance journal and performance plan
4. Employee Motivation: How to Motivate your Team to Achieve Organizational Goals
When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.
The Employee Motivation course will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.
By the end of this Employee Motivation Online Short Course, you will be able to:
- Defining motivation, an employer's role in it and how the employee can play a part
- Identifying the importance of Employee Motivation
- Identifying methods of Employee Motivation
- Describing the theories which pertain to Employee Motivation - with particular reference to psychology
- Identifying personality types and how they fit into a plan for Employee Motivation
- Setting clear and defined goals
- Identifying specific issues in the field, and addressing these issues and how to maintain this going forward
5. Office Politics for Managers: Create & Maintain Better Relationships In Your Workplace
You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.
Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.
By the end of this Office Politics for Managers Online Short Course, you will be able to:
- Understand the purpose and benefits of office politics
- Setting boundaries and ground rules for new employees
- Learn to interact and influence among colleagues
- Learn how to manage various personality types in the office
- Determine how to gain support and effectively network
- Recognize how you are a part of a group and how you function
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Manager Management 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Manager Management Online Course
Module One - Getting Started
Module Two - Grooming a New Manager
- Set specific goals
- Authority (What they can and can't do)
- Create a shared vision
- The more they learn, the more responsibility they get
Module Three - Coaching and Mentoring (Part 1)
- Writing performance reviews
- Provide clear and timely feedback
- Praise in public, criticise in private
- Make sure your door is always open
Module Four - Coaching and Mentoring (Part 2)
- Offer advice, not the solution
- Create a supportive environment
- Build ownership
- 360 degree feedback
Module Five - Measuring Performance
- Staying within their budget
- Setting measurable objectives
- Skip level feedback
- Collaborate on criteria to be evaluated
Module Six - Motivating Managers
- Provide the needed resources
- Bonuses and incentives
- Give credit for good work
- Keep them challenged
Module Seven - Signs of Poor Management
- Missed deadlines
- Team turnover
- Losing customers
- Little or no growth
Module Eight - Trust Your Team of Managers
- Do not micromanage
- Promote open and honest communication
- Reward initiative
- Trust, but verify
Module Nine - When an Employee Complains about their Manager
- Keep the information confidential
- Gather information from both sides
- Coach or delegate the solution
- Follow-up with the manager or employee
Module Ten - When do You Step In?
- Unsafe or dangerous events
- Legal ramifications
- Severe financial costs
- Repeated failures after coaching has occurred
Module Eleven - Remember these Basic Qualities
- Express confidence in their abilities
- Practice what you preach
- Have an open door
- Their success is your success
Module Twelve - Wrapping Up
Course 2 - Certificate In Coaching and Mentoring Online Course
Section One: Getting Started
- Objectives
Section Two: Coaching, Mentoring, aren’t they the same?
- Coaching
- Mentoring
- The G.R.O.W. Model
Section Three: Setting Goals
- “G” for Goals
- Identifying Appropriate Goal Areas
- Create SMART Goals
Section Four: The Reality of GROW
- Understanding Where You Are
- Past Performance
Section Five: Options of GROW…
- Your Path to BIG Success
- The Best Approach
- Structuring a Plan. 22
Section Six: It’s a Wrap
- Create a Development Plan
- First Step
- Motivation
Section Seven: The Importance of Trust
- What is Trust?
- Trust & Coaching
- How to Build a Trusting Relationship
Section Eight: Feedback
- Characteristics of Good Feedback
- Constructive Criticism
- Encouraging Growth and Development
Section Nine: Obstacles & Roadblocks
- Frequent Obstacles
- Maslow’s Hierarchy of Needs Pyramid
- Reviewing Progress & Re-evaluating Goals
- Focusing on Progress not Shortfalls
Section Ten: Reaching the End
- Achieving the Goal
- Record the Achievements
Section Eleven: How Mentoring Differs from Coaching
- Blending the Two Models
- GROW Model & Mentoring
- It’s all About Relationships
Section Twelve: Wrapping it Up
Course 3 - Certificate In Performance Management Online Course
Module One - Getting Started
Module Two - The Basics (Part 1)
- What is performance management?
- How does performance management work?
- Tools
Module Three - The Basics (Part 2)
- Three phase process
- Assessments
- Performance reviews
Module Four - Goal Setting
- SMART goal setting
- Specific goals
- Measureable goals
- Attainable goals
- Realistic goals
- Timely goals
- Monitoring results
Module Five - Establishing Performance Goals
- Strategic planning
- Job analysis
- Setting goals
- Motivation
Module Six - 360 Degree Feedback
- What is 360 degree feedback?
- Vs. traditional performance reviews
- The components
Module Seven - Competency Assessments
- Competency assessment defined
- Implementation
- Final destination
Module Eight - Kolb's Learning Cycle
- Experience
- Observation
- Conceptualisation
- Experimentation
Module Nine - Motivation
- Key factors
- The motivation organisation
- Identifying personal motivators
- Evaluating and adapting
Module Ten - The Performance Journal
- Record goals and accomplishments
- Linking with your employees or managers
- Implementing a performance coach
- Keeping track
Module Eleven - Creating a Performance Plan
- Goals
- Desired results
- Prioritization
- Measure
- Evaluation
Module Twelve - Wrapping Up
Course 4 - Certificate In Employee Motivation Online Course
Module One - Getting Started
Module Two - A Psychological Approach
- Herzberg's Theory of Motivation
- Maslow's Hierarchy of needs
- The two models and motivation
Module Three - Object-Oriented Theory
- The carrot
- The whip
- The plant
Module Four - Using Reinforcement Theory
- A history of Reinforcement Theory
- Behavior modification in four steps
- Appropriate uses in the workplace
Module Five - Using Expectancy Theory
- A history of Expectancy Theory
- Understanding the three factors
- Using the three factors to motivate in the workplace
Module Six - Personality's Role in Motivation
- Identifying youe personality type
- Identifying others' personality type
- Motivators by personality type
Module Seven - Setting Goals
- Goals and motivation
- Setting SMART goals
- Evaluating and adapting
Module Eight - A Personal Toolbox
- Building your own motivational plan
- Encouraging growth and development
- Getting others to see the glass half-full
Module Nine - Motivation on the Job
- The key factors
- Creating a motivational organisation
- Creating a motivational job
Module Ten - Addressing Specific Morale Issues
- Dealing with individual morale problems
- Addressing team morale
- What to do when the whole company is de-motivated
Module Eleven - Keeping yourself Motivated
- Identifying personal motivators
- Maximising your motivators
- Evaluating and Adapting
Module Twelve - Wrapping Up
Course 5 - Certificate In Office Politics for Managers Online Course
Module One - Getting Started
Module Two - New Hires
- Company core values
- Building relationships
- Encourage respect
- Setting ground rules
Module Three - It's About Interacting and Influencing
- Dealing with different personalities
- Build a culture of collaboration
- Be nice to everyone (not just those who can help you)
- Be a team player
Module Four - Dealing with Rumors, Gossip and Half-Truths
- It's effects on morale
- Reinforce the truth with facts
- Do not participate
- Deal with it swiftly
Module Five - Office Personalities (Part 1)
- Complainer
- Gossiper
- Bully
- Negative Ned / Nancy
Module Six - Office Personalities (Part 2)
- Information keeper
- Know-it-all
- The apple-polisher
- Nosey neighbour
Module Seven - Getting Support for your Projects
- Gain trust through honesty
- Be assertive
- Blow your own horn
- Make allies
Module Eight - Conflict Resolution
- The importance of forgiveness
- Neutralizing emotions
- The benefits of a resolution
- The agreement frame
Module Nine - Ethics
- Benefits of an ethical environment
- Lead by example
- Ensuring ethical behavior
- Addressing unethical behavior
Module Ten - You Are Not an Island
- Never burn a bridge
- Take the high road
- Trust is a two-way street
- Don't hide in your office
Module Eleven - Social Events Outside of Work
- How to decline politely
- Rules when attending
- Meeting new people
- Conversation dos and don'ts
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
• Get where you want to be in life.
• How to unclutter your mind to succeed.
• Achieve your dreams using your imagination.
• How to have faith in yourself.
Features:
• Life time access
• Complement your individual course purchase.
• Click here Personal Success Training Program to see thousands of positive reviews,
Hurry - offer - ends today!
Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Manager Management Online Bundle, 5 Certificate Courses
Transform Your Managers Into Your Greatest Asset
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
BLACK FRIDAY SALE - SAVE AN EXTRA 15%
ENDS 29 NOVEMBER
About This Course
What you will learn - Transform Your Managers Into Your Greatest Asset
|
|
Get BIG Savings with our Manager Management Online Bundle, 5 Certificate Courses
- Manager Management
- Coaching and Mentoring
- Performance Management
- Employee Motivation
- Office Politics for Managers
1. Manager Management: Transform Your Managers Into Your Greatest Asset
With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this course you will be able to disperse your knowledge and experience throughout your leadership team.
Manager Management takes a special type of leader. This course will expand your knowledge and provide a way for you to teach and lead new and experienced managers. As every manager knows that learning never stops, this course will have something for everyone.
By the end of this Manager Management Online Short Course, you will be able to:
- Welcome and orientate new managers
- Learn ways to successfully coach and mentor
- Learn ways to measure and evaluate performance
- How to handle complications
- Communicate between employees and their managers
2. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
By the end of this Coaching and Mentoring Online Course, you will be able to:
- Identify the difference between mentoring and coaching,
- Understand the GROW model.
- Identify and set appropriate goals using the SMART method of setting goals.
- Understand how to identify the current state or reality of your employee’s situation.
- Identify the steps needed in defining options for your employee
- Understand how to create a preliminary plan.
- Finalise a plan or wrap it up motivating your employee to work within them.
- Identify the benefits of fostering trust with your employee.
- Identify the steps in giving effective feedback.
- Identify and overcome obstacles that hinder the growth and development of your employee.
- Identify the end and how to transition your employee to other growth opportunities.
- How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.
3. Performance Management: Focus Everyone on the same Priorities to Improve Performance
Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.
When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.
By the end of this Performance Management Online Short Course, you will be able to:
- Define performance management
- Understand how performance management works and the tools to make it work
- Learn the three phases of performance management and how to assess it
- Discuss effective goal-setting
- Learn how to give feedback on performance management
- Identify Kolb's learning cycle
- Recognize the importance of motivation
- Develop a performance journal and performance plan
4. Employee Motivation: How to Motivate your Team to Achieve Organizational Goals
When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.
The Employee Motivation course will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.
By the end of this Employee Motivation Online Short Course, you will be able to:
- Defining motivation, an employer's role in it and how the employee can play a part
- Identifying the importance of Employee Motivation
- Identifying methods of Employee Motivation
- Describing the theories which pertain to Employee Motivation - with particular reference to psychology
- Identifying personality types and how they fit into a plan for Employee Motivation
- Setting clear and defined goals
- Identifying specific issues in the field, and addressing these issues and how to maintain this going forward
5. Office Politics for Managers: Create & Maintain Better Relationships In Your Workplace
You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.
Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.
By the end of this Office Politics for Managers Online Short Course, you will be able to:
- Understand the purpose and benefits of office politics
- Setting boundaries and ground rules for new employees
- Learn to interact and influence among colleagues
- Learn how to manage various personality types in the office
- Determine how to gain support and effectively network
- Recognize how you are a part of a group and how you function
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Manager Management 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Manager Management Online Course
Module One - Getting Started
Module Two - Grooming a New Manager
- Set specific goals
- Authority (What they can and can't do)
- Create a shared vision
- The more they learn, the more responsibility they get
Module Three - Coaching and Mentoring (Part 1)
- Writing performance reviews
- Provide clear and timely feedback
- Praise in public, criticise in private
- Make sure your door is always open
Module Four - Coaching and Mentoring (Part 2)
- Offer advice, not the solution
- Create a supportive environment
- Build ownership
- 360 degree feedback
Module Five - Measuring Performance
- Staying within their budget
- Setting measurable objectives
- Skip level feedback
- Collaborate on criteria to be evaluated
Module Six - Motivating Managers
- Provide the needed resources
- Bonuses and incentives
- Give credit for good work
- Keep them challenged
Module Seven - Signs of Poor Management
- Missed deadlines
- Team turnover
- Losing customers
- Little or no growth
Module Eight - Trust Your Team of Managers
- Do not micromanage
- Promote open and honest communication
- Reward initiative
- Trust, but verify
Module Nine - When an Employee Complains about their Manager
- Keep the information confidential
- Gather information from both sides
- Coach or delegate the solution
- Follow-up with the manager or employee
Module Ten - When do You Step In?
- Unsafe or dangerous events
- Legal ramifications
- Severe financial costs
- Repeated failures after coaching has occurred
Module Eleven - Remember these Basic Qualities
- Express confidence in their abilities
- Practice what you preach
- Have an open door
- Their success is your success
Module Twelve - Wrapping Up
Course 2 - Certificate In Coaching and Mentoring Online Course
Section One: Getting Started
- Objectives
Section Two: Coaching, Mentoring, aren’t they the same?
- Coaching
- Mentoring
- The G.R.O.W. Model
Section Three: Setting Goals
- “G” for Goals
- Identifying Appropriate Goal Areas
- Create SMART Goals
Section Four: The Reality of GROW
- Understanding Where You Are
- Past Performance
Section Five: Options of GROW…
- Your Path to BIG Success
- The Best Approach
- Structuring a Plan. 22
Section Six: It’s a Wrap
- Create a Development Plan
- First Step
- Motivation
Section Seven: The Importance of Trust
- What is Trust?
- Trust & Coaching
- How to Build a Trusting Relationship
Section Eight: Feedback
- Characteristics of Good Feedback
- Constructive Criticism
- Encouraging Growth and Development
Section Nine: Obstacles & Roadblocks
- Frequent Obstacles
- Maslow’s Hierarchy of Needs Pyramid
- Reviewing Progress & Re-evaluating Goals
- Focusing on Progress not Shortfalls
Section Ten: Reaching the End
- Achieving the Goal
- Record the Achievements
Section Eleven: How Mentoring Differs from Coaching
- Blending the Two Models
- GROW Model & Mentoring
- It’s all About Relationships
Section Twelve: Wrapping it Up
Course 3 - Certificate In Performance Management Online Course
Module One - Getting Started
Module Two - The Basics (Part 1)
- What is performance management?
- How does performance management work?
- Tools
Module Three - The Basics (Part 2)
- Three phase process
- Assessments
- Performance reviews
Module Four - Goal Setting
- SMART goal setting
- Specific goals
- Measureable goals
- Attainable goals
- Realistic goals
- Timely goals
- Monitoring results
Module Five - Establishing Performance Goals
- Strategic planning
- Job analysis
- Setting goals
- Motivation
Module Six - 360 Degree Feedback
- What is 360 degree feedback?
- Vs. traditional performance reviews
- The components
Module Seven - Competency Assessments
- Competency assessment defined
- Implementation
- Final destination
Module Eight - Kolb's Learning Cycle
- Experience
- Observation
- Conceptualisation
- Experimentation
Module Nine - Motivation
- Key factors
- The motivation organisation
- Identifying personal motivators
- Evaluating and adapting
Module Ten - The Performance Journal
- Record goals and accomplishments
- Linking with your employees or managers
- Implementing a performance coach
- Keeping track
Module Eleven - Creating a Performance Plan
- Goals
- Desired results
- Prioritization
- Measure
- Evaluation
Module Twelve - Wrapping Up
Course 4 - Certificate In Employee Motivation Online Course
Module One - Getting Started
Module Two - A Psychological Approach
- Herzberg's Theory of Motivation
- Maslow's Hierarchy of needs
- The two models and motivation
Module Three - Object-Oriented Theory
- The carrot
- The whip
- The plant
Module Four - Using Reinforcement Theory
- A history of Reinforcement Theory
- Behavior modification in four steps
- Appropriate uses in the workplace
Module Five - Using Expectancy Theory
- A history of Expectancy Theory
- Understanding the three factors
- Using the three factors to motivate in the workplace
Module Six - Personality's Role in Motivation
- Identifying youe personality type
- Identifying others' personality type
- Motivators by personality type
Module Seven - Setting Goals
- Goals and motivation
- Setting SMART goals
- Evaluating and adapting
Module Eight - A Personal Toolbox
- Building your own motivational plan
- Encouraging growth and development
- Getting others to see the glass half-full
Module Nine - Motivation on the Job
- The key factors
- Creating a motivational organisation
- Creating a motivational job
Module Ten - Addressing Specific Morale Issues
- Dealing with individual morale problems
- Addressing team morale
- What to do when the whole company is de-motivated
Module Eleven - Keeping yourself Motivated
- Identifying personal motivators
- Maximising your motivators
- Evaluating and Adapting
Module Twelve - Wrapping Up
Course 5 - Certificate In Office Politics for Managers Online Course
Module One - Getting Started
Module Two - New Hires
- Company core values
- Building relationships
- Encourage respect
- Setting ground rules
Module Three - It's About Interacting and Influencing
- Dealing with different personalities
- Build a culture of collaboration
- Be nice to everyone (not just those who can help you)
- Be a team player
Module Four - Dealing with Rumors, Gossip and Half-Truths
- It's effects on morale
- Reinforce the truth with facts
- Do not participate
- Deal with it swiftly
Module Five - Office Personalities (Part 1)
- Complainer
- Gossiper
- Bully
- Negative Ned / Nancy
Module Six - Office Personalities (Part 2)
- Information keeper
- Know-it-all
- The apple-polisher
- Nosey neighbour
Module Seven - Getting Support for your Projects
- Gain trust through honesty
- Be assertive
- Blow your own horn
- Make allies
Module Eight - Conflict Resolution
- The importance of forgiveness
- Neutralizing emotions
- The benefits of a resolution
- The agreement frame
Module Nine - Ethics
- Benefits of an ethical environment
- Lead by example
- Ensuring ethical behavior
- Addressing unethical behavior
Module Ten - You Are Not an Island
- Never burn a bridge
- Take the high road
- Trust is a two-way street
- Don't hide in your office
Module Eleven - Social Events Outside of Work
- How to decline politely
- Rules when attending
- Meeting new people
- Conversation dos and don'ts
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
• Get where you want to be in life.
• How to unclutter your mind to succeed.
• Achieve your dreams using your imagination.
• How to have faith in yourself.
Features:
• Life time access
• Complement your individual course purchase.
• Click here Personal Success Training Program to see thousands of positive reviews,
Hurry - offer - ends today!
Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
