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Ultimate Facilities Management Online Bundle, 10 Certificate Courses

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About This Course
What you will learn - Become An Effective And Highly Skilled Facilities Manager
  • Accident Reporting
  • Planning your facilities project
  • What Coaching is Not
  • Three Rights of Workers
  • What Coaching is Really About
  • Setting Your Sights
  • Defining the Terms
  • Process Areas
Get BIG Savings with our Facilities Management Online Bundle, 5 Certificate Courses
  1. Facilities Management
  2. Managing Employee Performance
  3. Health & Safety In The Workplace
  4. Project Management Fundamentals
  5. Purchasing and Procurement Basics
  6. Encouraging Sustainability and Social Responsibility in Business
  7. Budget and Financial Reports
  8. Building Better Teams
  9. Risk Assessment
  10. Leadership Skills for Supervisors
1. Facilities Management: Become An Effective And Highly Skilled Facilities Manager

This comprehensive course on Facilities Management is a great choice for those individuals who have an interest in the field of facilities; either as an existing professional in the sector or with a desire to enter the industry and looking to master the key skills that they need to embark upon a rewarding and successful career as a Facilities Manager.

Divided into ten thought-provoking and interactive modules, this course delivers all of the skills, knowledge and information that you need to kick start your learning and become an effective and highly skilled Facilities Manager.

Existing Facilities Managers can use this course to reinforce and consolidate their current knowledge and to gain more specialist knowledge in other niche areas that they may not have had direct exposure to.

Those without any formal experience in facilities management will benefit from the all-encompassing scope of the course and practical application that the course offers.

If you are seriously considering a career in facilities management, this course is the ideal starting point for you. It is also particularly useful for those with some previous experience in the field where they can apply their direct knowledge to the topic areas. However, this course has been specifically designed to require no previous knowledge of facilities management.

2. Managing Employee Performance: Motivate Employees To Go Beyond Their Best

Inspiring someone to be their best is no easy task. How do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills.

In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.

3. Health & Safety In The Workplace: Learn to enhance office skills with Workplace Health and Safety

This course aims to provide an understanding of the supervisor’s role in organizational health and safety. It will explore the requirements of due diligence, the rights of workers, supervisor and worker health and safety requirements, employee competency, and the role of Health and Safety Committees. The course will also look at supervisor’s roles in hazard identification and control, accident reporting and investigation and the importance of communicating health and safety information.

4. Project Management Fundamentals: Learn The Basics Of Project Management

Take your project management skills to the next level or pursue a rewarding career as a project manager with our Project Management Course Online. Our online course contains a comprehensive collection of resources that will teach you about the fundamentals of project management, its practical applications, and how to run projects using standard, proven processes.  

Project Management Course Online equips you with the skills and knowledge to become an effective project manager. The course includes different project management techniques and how to apply these to projects of any size. Our Project Management Course Online will give you an overview of the entire project management process, as well as key project management tools that you can use every day.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible

5. Purchasing and Procurement Basics Online Certification Course: Learn The Basics Of Purchasing And Procurement

The Purchasing Procurement Basics online course gives you a right-based theory for acquiring the right product of the right quality, in the right quantity, from the right source, at the right time, and at the right price. The Purchasing Procurement Basics online certificate course gives you a right-based theory for acquiring the right product of the right quality, in the right quantity, from the right source, at the right time, and at the right price. This course gives you the ability to implement a purchasing strategy that includes supply chain functions and building strong, collaborative relationships within and outside the organization.

Our Purchasing and Procurement Online courses will teach you the basics of purchasing and procurement. You'll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. You'll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships.

6. Encouraging Sustainability and Social Responsibility in Business: Learn Basics Of Corporate Social Responsibility

Today’s leading businesses realize that there is more to their bottom line than financial success. Thriving businesses also ensure that the people and environment in the areas that they operate benefit from their presence. Corporate social responsibility programs and sustainability practices can help build true profitability that incorporates all of these elements.

This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organizational governance and ethics, operating practices, human rights and labor practices, environmental awareness and sustainability, consumer issues, and community involvement.

7. Budget and Financial Reports: Back Your Business with Bulletproof Finance

The Budgets and Financial Reports Online Certificate course offers people a basic understanding of budgets and financial reports so they can hold relevant discussions and render decisions based on financial data.

Our Budgets and Financial Reports Online course will define key terms like ROI, EBIT, GAAP, and extrapolation. Furthermore, this course will discuss commonly used financial terms, financial statements, budgets, forecasting, purchasing decisions, and laws that regulate the handling of financial information.

8. Building Better Teams: Create Effective, Motivated, Productive Teams

Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.

9. Risk Assessment: Learn The Most Essential Part Of Risk Assessment

Risk management has long been an essential part of project management, but it has also become an increasingly important part of organizational best practices. This course will introduce you to the basic principles of risk management.

In this course, you will learn about the seven R’s and four T’s that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company.

10. Leadership Skills for Supervisors: Master The Three Fundamental Skills Of Leadership

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory course will give you basic skills in all three areas.

In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Unlimited lifetime access to course materials
  3. Study as many courses as you want
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will become a qualified Facilities Manager. You will also be issued with an international continuing education credit (CEU) certificate, accepted by Facilities Management organizations worldwide.

The Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

Ultimate Facilities Management Online Bundle, 10 Courses includes the following courses, below is a summary of each course: 

Course 1 - Facilities Management

Module 1: An Introduction to Successful Facilities Management

  • The definition, purpose and objectives of facilities management in an organisation
  • The differences between in-house and outsourced facilities management
  • The role of facilities management and the value that it can add
  • Important personal attributes, skills and knowledge needed to be a Facilities Manager

Module 2: Managing Space Requirements and Space Planning

  • The definition of space planning and its importance within facilities management
  • How to draw up effective space management guidelines
  • What space utilisation rates are and how to make improvements to them for the benefit of the business
  • Factors to consider when choosing new business premises

Module 3: Managing Workplace Services

  • The definition of hard and soft facilities services
  • The use of Building Management Systems and how they can help you to control services such as heating, lighting, air-conditioning and fire management
  • How to ensure the provision of water and toilet facilities, effective waste disposal, car parking and IT services to the workforce
  • Creating a safe and secure working environment, including the use of CCTV and security personnel

Module 4: Managing Employees and Contractors

  • How to hire specialist contractors and subcontractors
  • The benefits and potential problems of working with contractors
  • The key parts of a contract for services agreement, including important legal clauses
  • Recruiting and working with employees, including their statutory entitlements

Module 5: Leases, Purchasing and Vendor Management

  • Types of commercial leases and licences and key terms associated with each arrangement
  • Purchasing, leasing and renting equipment for your business and how to establish the true cost of purchasing equipment
  • How to draw up an effective purchasing strategy for your business
  • Finding and selecting the most appropriate suppliers and vendors for your business

Module 6: Health and Safety at Work

  • The role of the Health and Safety at Work Act and The Health and Safety Executive in relation to health and safety in the workplace
  • Some statistics regarding accidents at work
  • Your responsibilities in relation to accident reporting and documentation
  • How to prevent accidents at work, including risk assessments, training and the provision of personal protective equipment

Module 7: Co-ordinating Maintenance and Repairs

  • The key stages in the life cycle of assets, with a particular focus on maintenance and operation from a facilities management perspective
  • Different types of maintenance management strategies, including preventative maintenance, risk based maintenance, corrective maintenance and emergency corrective maintenance
  • Information about the Provision and Use of Work Equipment Regulations 1998 (PUWER)
  • Common types of maintenance arrangements for HVAC, lifts and escalators and powered doors and gates

Module 8: Facilities Management Projects

  • A definition of project management and how it can be used effectively within a facilities management setting
  • The five main phases of project management
  • Some common types of facilities management project that you may be involved in
  • Planning your facilities project

Module 9: Managing Costs and Business Continuity Planning

  • The importance of cost control in business and effective ways to manage or reduce your costs
  • Some examples of cost cutting measures that a Facilities Manager might put in place
  • Compiling budgets, balance sheets and asset registers
  • The concept of business continuity and how to draw up a robust business continuity plan

Module 10: The Environment and Corporate Social Responsibility in Facilities Management

  • The characteristics of a sustainable or green business
  • Specific ways to improve the sustainability of your organisation, from recycling to purchasing green products
  • A definition of corporate social responsibility and why it is important
  • How to create an effective corporate social responsibility strategy

Course 2 - Managing Employee Performance 

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment Questions

 Session 2: The Shared Management Model

  • What is Performance Management?
  • The Rake
  • The Shared Management Model
  • About The Shared Management Model

 Session 3: Setting Goals

  • Setting Goals with SPIRIT
  • Example: Improving My Performance
  • Getting Into It

 Session 4: Phase I (Preparation)

  • Overview
  • Choosing the Right Person for the Job
  • Setting Standards
  • Effective Training
  • Coaching 101
  • What Coaching is Not
  • What Coaching is Really About
  • The Coaching Toolkit
  • The Coaching Formula
  • Checklist for Success

 Session 5: Phase II (Activation)

  • Overview
  • Motivation
  • The Carrot
  • The Whip
  • The Plant
  • Motivation

 Session 6: Phase III, Part A (Ongoing Evaluation)

  • Overview
  • Characteristics of Effective Feedback
  • Case Study
  • Individual Exercise
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five
  • Accepting Criticism

 Session 7: Phase III, Part B (Formal Evaluation)

  • Overview
  • Causes of Poor Performance
  • Techniques for Success
  • What Not To Do
  • Case Study: What Upset John?
  • Questions
  • About Performance Reviews
  • Sample 1
  • Sample 2
  • Sample 3
  • Sample 4
  • Sample 5
  • Common Questions

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Health & Safety In The Workplace

Session One: Course Overview

Session Two: Workplace Health and Safety Experience

  • Due Diligence
  • Health and Safety Policy Statement

Session Three: Worker Rights

  • Three Rights of Workers

Session Four: Supervisor and Worker Health and Safety Responsibilities

  • Health and Safety Responsibilities
  • Local Health and Safety Responsibilities

Session Five: Health and Safety Committees (HSC)

  • HSCs

Session Six: Hazard Identification, Assessment, and Control

  • Responsibilities
  • Safety and Health Inspections
  • Safety Audit

Session Seven: Employee Competency

  • Employee Orientation
  • Training

Session Eight: Accident Reporting and Investigating

  • Accident Reporting
  • Accident Investigation

Session Nine: Communicating Health and Safety Information

  • Communication Tools
  • Right-to-know Information Station
  • Summary Exercise
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Exercise Potential Answers
  • Personal Action Plan

Course 4 - Project Management Fundamentals

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Projects and Project Management

  • What is a Project?
  • Summary
  • What is Project Management?
  • Process Groups
  • Nine Knowledge Areas
  • Who Are the Key Players?
  • Example

 Session 3: The Role of a Project Manager

  • Setting Your Sights
  • Improvement Proposal Form, Part One
  • Improvement Proposal Form, Part Two
  • Bringing the Team Together
  • Key Skill Areas

 Session 4: Pre-Assignment Review

  • Pre-Assignment Review
  • Planning Questions
  • Eight Aspects of a Project

 Session 5: How Can Projects Help Me?

  • The Benefits of Projects
  • Case Study: Mary Marvelous
  • Question

 Session 6: A Projects Life Cycle

  • The Life Cycle
  • Phase One: Conceptual
  • Phase Two: Planning
  • Phase Three: Execution
  • Phase Four: Termination
  • Milestones
  • Why Do Projects Fail?
  • How Can My Project Succeed?
  • Three Ways to End a Project
  • Stages of a Project

 Session 7: Selling a Project

  • Advice from Tom Peters
  • Gathering Support for Your Idea
  • Key Questions
  • The Priority Matrix
  • The Priority Matrix, Part One
  • The Priority Matrix, Part Two
  • Priority Quadrants, Part One
  • Priority Quadrants, Part Two

 Session 8: Creating a Vision

  • The Vision Process
  • Sample Brainstorming Diagram
  • Defining Objectives
  • Creating a Vision
  • Making Connections

 Session 9: Project Goals

  • Setting Goals with SPIRIT
  • SPIRIT Goals
  • Two Additional Criteria
  • Your Projects Goals

 Session 10: Using a Target Chart

  • Creating a Target Chart, Step One
  • Creating a Target Chart, Step Two
  • Creating a Target Chart, Step Three
  • Creating a Target Chart, Step Four

 Session 11: Preparing Your Project

  • Things to Consider, Part One

 Session 12: Laying Out the Project

  • The Statement of Work
  • Defined Purpose
  • Statement of Scope
  • Project Deliverables
  • Goals and Objectives
  • SWOT
  • Cost and Schedule Estimates
  • List of Stakeholders
  • Authority Levels
  • Assumptions and Agreements
  • The Communication Plan
  • Individual SOW
  • Project Planning Worksheet

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Purchasing and Procurement Basics

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: Introduction
  •     Pre-Assignment: Questions

Session 2: Supply Chain Management Basics

  •     Defining the Terms
  •     Process Areas
  •     Summary
  •     Making Connections
  •     The Value of Procurement
  •     The Importance of Procurement
  •     Reducing Time to Market
  •     Practice Makes Perfect
  •     Pre-Assignment Review
  •     The Five Rights of Purchasing

Session 3: The Purchasing Cycle

  •     Cycle Overview
  •     Additional Points to Consider
  •     Identifying a Need
  •     The Purchase Requisition
  •     Material Requirements Planning Schedule
  •     Developing a System
  •     Making Connections
  •     Researching Your Options
  •     Issuing the Purchase Order
  •     Issuing a Change Order
  •     Invoice Auditing
  •     Lessons Learned

Session 4: Purchasing Toolkit

  •     Analyzing the Price
  •     General Economic Issues
  •     About Oligopolies
  •     More About Oligopolies
  •     Variable-Margin Pricing
  •     Six Categories of Cost, Part One
  •     Six Categories of Cost, Part Two
  •     Analyzing Costs
  •     The Scope of Costs
  •     Sources for Cost Data
  •     Additional Costs
  •     Evaluating Suppliers
  •     Evaluation Checklist
  •     Supplier Surveys
  •     Additional Tools, Part One
  •     Additional Tools, Part Two
  •     Additional Tools, Part Three
  •     Additional Tools, Part Four
  •     Negotiation Basics
  •     Key Negotiation Techniques
  •     Effective Questions, Part One
  •     Effective Questions, Part Two
  •     Effective Questions, Part Three
  •     Collaboration Techniques
  •     The Learning Curve

Session 5: Managing Competitive Bids

  •     Purchasing Through RFP’s and Tenders
  •     Bidding vs. Negotiation
  •     Prerequisites
  •     Making a Choice
  •     Elements of the Analysis
  •     Creating a Contract
  •     Key Elements
  •     Ethical Considerations
  •     Conflicts of Interest
  •     The Importance of Ethics
  •     Ethical Standards
  •     Ethical Dilemmas, Part One
  •     Ethical Dilemmas, Part Two
  •     Case Studies

Session 6: Improving Efficiency and Accuracy

  •     Managing Supplier Performance
  •     Aggregate Evaluations
  •     Categorical Evaluations
  •     Weighted Evaluations
  •     Controlling Quality
  •     Taking Corrective Action
  •     Setting and Monitoring Delivery Standards
  •     Shipment Tracking
  •     Is the Contract Breached?
  •     Expediting Orders
  •     Creating Good Working Relationships
  •     Monitoring Supplier Performance
  •     Developing Performance Improvements

Session 7: Analyzing and Reducing Risk in the Supply Chain

  •     Whose Risk Is It Anyway?
  •     Applying the Concepts
  •     The Digital Marketplace
  •     Agile Procurement
  •     Case Study
  •     Using Multiple Suppliers
  •     Building Agility
  •     Case Study
  •     A Risk Management Focus, Part One
  •     A Risk Management Focus, Part Two
  •     Sample Plan
  •     Best Practices

Session 8: Managing Internal Relationships

  •     Procurement’s Role in the Organization
  •     Where Does Supply Management Fit?
  •     Spell It Out
  •     Making Your Mark
  •     The Evolution of Materials Management
  •     The Role of the Purchasing Specialist
  •     Cross-Functional Teams
  •     Challenges with Cross-Functional Teams, Part One
  •     Challenges with Cross-Functional Teams, Part Two

Session 9: Tools of the Trade

  •     Digital Systems
  •     Debit, Credit, and Virtual Terminals
  •     Supplier Stores
  •     Supplier Delivery System
  •     Electronic Data Interchange (EDI)
  •     E-Commerce
  •     The Always-On Marketplace
  •     E-Sourcing
  •     The Role of Social Networking
  •     Tools of the Trade
  •     Seeking Feedback
  •     Annual Report Checklist
  •     Annual Report Tips
  •     Drawing Conclusions

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 6 - Encouraging Sustainability and Social Responsibility in Business

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: Definitions
  •     Pre-Assignment: Why Get Involved?
  •     Pre-Assignment: Making Connections

Session 2: What is Corporate Social Responsibility?

  •     A Business Case for Corporate Social Responsibility
  •     Roles and Responsibilities
  •     Business Challenges
  •     Frame Your Business Case
  •     Case Study
  •     Do You Have To Do It All At Once?
  •     Pre-Assignment Review
  •     About the ISO 26000 Standards
  •     The International Organization for Standardization (ISO)
  •     Making Connections

Session 3: Creating a Corporate Social Responsibility Program

  •     Setting Up the Project Vision
  •     Creating the Project Plan
  •     Engaging Stakeholders and Employees
  •     Objective Statements
  •     Implementation Tips
  •     Making Connections
  •     Measuring, Reporting, and Revising
  •     Making Connections

Session 4: Corporate Social Responsibility Principles

  •     Due Diligence
  •     Case Studies
  •     Making Connections
  •     Protecting Human Rights
  •     Human Rights Challenges
  •     Organizational Governance and Ethics
  •     ISO 26000 Principles
  •     Making Connections
  •     Operating Practices
  •     Political Considerations
  •     Human Rights and Labor Practices
  •     Making Connections

Session 5: Environmental Awareness and Sustainability

  •     Creating Community
  •     Making Connections
  •     Consumer Issues
  •     Community Involvement
  •     Making Connections
  •     Review the List
  •     Project Plan

Session 6: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 7 - Budget and Financial Reports

Module One - Getting Started

Module Two - Glossary

  • What is Finance?
  • Commonly used Terms
  • Key Players
  • Important Financial Organisations
  • Understanding GAAP

Module Three - Understanding Financial Statements

  • Balance Sheets
  • Income Statements (AKA Profit and Loss Statements)
  • Statement of Retained Earnings
  • Statement of Cash Flow
  • Annual Reports

Module Four - Analysing Financial Statements (Part 1)

  • Income Ratios
  • Profitability Ratios
  • Liquidity Ratios
  • Working Capital Ratios
  • Bankruptcy Ratios

Module Five - Analysing Financial Statements (Part 2)

  • Long - Term Analysis Ratios
  • Coverage Ratios
  • Leverage Ratios
  • Calculating Return on Investment (ROI)

Module Six - Understanding Budgets

  • Common types of budgets
  • What information do I need?
  • Who should be involved?
  • What should a budget look like?

Module Seven - Budgeting Made Easy

  • Factoring in historical data
  • Gathering related information
  • Adjusting for special circumstances
  • Putting it all together
  • Computer based methods

Module Eight - Advanced Forecasting Technigues

  • Using the average
  • Regression Analysis
  • Extrapolation
  • Formal Financial Models

Module Nine - Managing the Budget

  • How to tell if you're on track
  • Should your budget be updated
  • Keeping a diary of lessons learned
  • When to panic

Module Ten - Making Smart Purchasing Decisions

  • 10 questions you must ask
  • Determining the Payback period
  • Deciding whether to lease or buy
  • Thinking outside the box

Module Eleven - A Glimpse into the Legal World

  • A brief history
  • The Sarbanes-Oxley Act
  • CEO / CFO Certification
  • 8th Company Law Directive

Module Twelve - Wrapping Up

Course 8 - Building Better Teams

Session One: Course Overview

Session Two: Defining Teams

Session Three: Establishing Team Norms

  • Characteristics of Teams
  • Ground Rules
  • Team Contracts

Session Four: Working as a Team

Session Five: Your Team Player Type

  • What’s Your Team Player Type?
  • What Does it Mean To Have a Number?
  • My Team Style

Session Six: Building Team Trust

  • Why is Trust Important?
  • Building Trust

Session Seven: The Stages of Team Development

Session Eight: Team Building with TORI

Session Nine: Communication

  • Defining Communication
  • Listening Skills

Session Ten: Becoming a Good Team Player

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 9 - Risk Assessment

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Understanding Risk

  •     Pre-Assignment Review
  •     Defining Risk and Risk Management
  •     Types of Risks
  •     Examples of Risk
  •     What is Risk Management?
  •     Establishing Your Risk Management Context
  •     Key Models
  •     ISO 31000 Standard and Guide 73

Session 3: Risk Management Activities

  •     The Seven R’s And Four T’s

Session 4: Assessing Risk

  •     A Risk Assessment Process
  •     Sample Template
  •     Identifying Risks
  •     Evaluation Method
  •     General Motors
  •     Task One: Risk One
  •     Task One: Risk Two
  •     Task One: Risk Three
  •     Task Two

Session 5: Responding to Risks

  •     Risk Responses
  •     Key Considerations
  •     Case Study: General Motors (Part Two)

Session 6: Resourcing Controls

  •     Identifying and Evaluating Controls
  •     Case Study: General Motors (Part Three)

Session 7: Reaction Planning

  •     The Worst-Case Scenario
  •     Case Study: General Motors (Part Four)

Session 8: Reporting and Monitoring

  •     The Reporting Structure
  •     Reporting and Monitoring Framework
  •     Reporting Checklist
  •     Monitoring Checklist

Session 9: Reviewing and Evaluating the Framework

  •     A Review Checklist
  •     Scaling the Program
  •     Back at Work

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 10 - Leadership Skills for Supervisors

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •   &nbs
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

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with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

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By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

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All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

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you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles

Black Friday-Save an Extra 15%

Ultimate Facilities Management Online Bundle, 10 Certificate Courses

Save 91% Save 91%
USD $3,990
$3,990 - $3,990
USD $3,990
USD $349
USD $349 - USD $349
USD $349

"The course was a great overview of Facility Management covering key areas. It helped to solidify good practices that we were already doing and gave insightful areas to expand on." - Jason B. Verified Buyer.

Our Facilities Management 10-course bundle covers everything, from property maintenance to risk management. Gain comprehensive knowledge and prepare for a rewarding career in Facilities Management. Start now and get access to our courses on Facilities Management, Health & Safety in the Workplace, Budget and Financial Reports, Project Management and many more. 

Bundle Up & Save - Learn More and Save More when you Upgrade to the Mega Bundle below & Save 98%

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 8 to 10 Hours
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Become An Effective And Highly Skilled Facilities Manager
  • Accident Reporting
  • Planning your facilities project
  • What Coaching is Not
  • Three Rights of Workers
  • What Coaching is Really About
  • Setting Your Sights
  • Defining the Terms
  • Process Areas
Get BIG Savings with our Facilities Management Online Bundle, 5 Certificate Courses
  1. Facilities Management
  2. Managing Employee Performance
  3. Health & Safety In The Workplace
  4. Project Management Fundamentals
  5. Purchasing and Procurement Basics
  6. Encouraging Sustainability and Social Responsibility in Business
  7. Budget and Financial Reports
  8. Building Better Teams
  9. Risk Assessment
  10. Leadership Skills for Supervisors
1. Facilities Management: Become An Effective And Highly Skilled Facilities Manager

This comprehensive course on Facilities Management is a great choice for those individuals who have an interest in the field of facilities; either as an existing professional in the sector or with a desire to enter the industry and looking to master the key skills that they need to embark upon a rewarding and successful career as a Facilities Manager.

Divided into ten thought-provoking and interactive modules, this course delivers all of the skills, knowledge and information that you need to kick start your learning and become an effective and highly skilled Facilities Manager.

Existing Facilities Managers can use this course to reinforce and consolidate their current knowledge and to gain more specialist knowledge in other niche areas that they may not have had direct exposure to.

Those without any formal experience in facilities management will benefit from the all-encompassing scope of the course and practical application that the course offers.

If you are seriously considering a career in facilities management, this course is the ideal starting point for you. It is also particularly useful for those with some previous experience in the field where they can apply their direct knowledge to the topic areas. However, this course has been specifically designed to require no previous knowledge of facilities management.

2. Managing Employee Performance: Motivate Employees To Go Beyond Their Best

Inspiring someone to be their best is no easy task. How do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills.

In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.

3. Health & Safety In The Workplace: Learn to enhance office skills with Workplace Health and Safety

This course aims to provide an understanding of the supervisor’s role in organizational health and safety. It will explore the requirements of due diligence, the rights of workers, supervisor and worker health and safety requirements, employee competency, and the role of Health and Safety Committees. The course will also look at supervisor’s roles in hazard identification and control, accident reporting and investigation and the importance of communicating health and safety information.

4. Project Management Fundamentals: Learn The Basics Of Project Management

Take your project management skills to the next level or pursue a rewarding career as a project manager with our Project Management Course Online. Our online course contains a comprehensive collection of resources that will teach you about the fundamentals of project management, its practical applications, and how to run projects using standard, proven processes.  

Project Management Course Online equips you with the skills and knowledge to become an effective project manager. The course includes different project management techniques and how to apply these to projects of any size. Our Project Management Course Online will give you an overview of the entire project management process, as well as key project management tools that you can use every day.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible

5. Purchasing and Procurement Basics Online Certification Course: Learn The Basics Of Purchasing And Procurement

The Purchasing Procurement Basics online course gives you a right-based theory for acquiring the right product of the right quality, in the right quantity, from the right source, at the right time, and at the right price. The Purchasing Procurement Basics online certificate course gives you a right-based theory for acquiring the right product of the right quality, in the right quantity, from the right source, at the right time, and at the right price. This course gives you the ability to implement a purchasing strategy that includes supply chain functions and building strong, collaborative relationships within and outside the organization.

Our Purchasing and Procurement Online courses will teach you the basics of purchasing and procurement. You'll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. You'll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships.

6. Encouraging Sustainability and Social Responsibility in Business: Learn Basics Of Corporate Social Responsibility

Today’s leading businesses realize that there is more to their bottom line than financial success. Thriving businesses also ensure that the people and environment in the areas that they operate benefit from their presence. Corporate social responsibility programs and sustainability practices can help build true profitability that incorporates all of these elements.

This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organizational governance and ethics, operating practices, human rights and labor practices, environmental awareness and sustainability, consumer issues, and community involvement.

7. Budget and Financial Reports: Back Your Business with Bulletproof Finance

The Budgets and Financial Reports Online Certificate course offers people a basic understanding of budgets and financial reports so they can hold relevant discussions and render decisions based on financial data.

Our Budgets and Financial Reports Online course will define key terms like ROI, EBIT, GAAP, and extrapolation. Furthermore, this course will discuss commonly used financial terms, financial statements, budgets, forecasting, purchasing decisions, and laws that regulate the handling of financial information.

8. Building Better Teams: Create Effective, Motivated, Productive Teams

Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.

9. Risk Assessment: Learn The Most Essential Part Of Risk Assessment

Risk management has long been an essential part of project management, but it has also become an increasingly important part of organizational best practices. This course will introduce you to the basic principles of risk management.

In this course, you will learn about the seven R’s and four T’s that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company.

10. Leadership Skills for Supervisors: Master The Three Fundamental Skills Of Leadership

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory course will give you basic skills in all three areas.

In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Unlimited lifetime access to course materials
  3. Study as many courses as you want
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will become a qualified Facilities Manager. You will also be issued with an international continuing education credit (CEU) certificate, accepted by Facilities Management organizations worldwide.

The Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

Ultimate Facilities Management Online Bundle, 10 Courses includes the following courses, below is a summary of each course: 

Course 1 - Facilities Management

Module 1: An Introduction to Successful Facilities Management

  • The definition, purpose and objectives of facilities management in an organisation
  • The differences between in-house and outsourced facilities management
  • The role of facilities management and the value that it can add
  • Important personal attributes, skills and knowledge needed to be a Facilities Manager

Module 2: Managing Space Requirements and Space Planning

  • The definition of space planning and its importance within facilities management
  • How to draw up effective space management guidelines
  • What space utilisation rates are and how to make improvements to them for the benefit of the business
  • Factors to consider when choosing new business premises

Module 3: Managing Workplace Services

  • The definition of hard and soft facilities services
  • The use of Building Management Systems and how they can help you to control services such as heating, lighting, air-conditioning and fire management
  • How to ensure the provision of water and toilet facilities, effective waste disposal, car parking and IT services to the workforce
  • Creating a safe and secure working environment, including the use of CCTV and security personnel

Module 4: Managing Employees and Contractors

  • How to hire specialist contractors and subcontractors
  • The benefits and potential problems of working with contractors
  • The key parts of a contract for services agreement, including important legal clauses
  • Recruiting and working with employees, including their statutory entitlements

Module 5: Leases, Purchasing and Vendor Management

  • Types of commercial leases and licences and key terms associated with each arrangement
  • Purchasing, leasing and renting equipment for your business and how to establish the true cost of purchasing equipment
  • How to draw up an effective purchasing strategy for your business
  • Finding and selecting the most appropriate suppliers and vendors for your business

Module 6: Health and Safety at Work

  • The role of the Health and Safety at Work Act and The Health and Safety Executive in relation to health and safety in the workplace
  • Some statistics regarding accidents at work
  • Your responsibilities in relation to accident reporting and documentation
  • How to prevent accidents at work, including risk assessments, training and the provision of personal protective equipment

Module 7: Co-ordinating Maintenance and Repairs

  • The key stages in the life cycle of assets, with a particular focus on maintenance and operation from a facilities management perspective
  • Different types of maintenance management strategies, including preventative maintenance, risk based maintenance, corrective maintenance and emergency corrective maintenance
  • Information about the Provision and Use of Work Equipment Regulations 1998 (PUWER)
  • Common types of maintenance arrangements for HVAC, lifts and escalators and powered doors and gates

Module 8: Facilities Management Projects

  • A definition of project management and how it can be used effectively within a facilities management setting
  • The five main phases of project management
  • Some common types of facilities management project that you may be involved in
  • Planning your facilities project

Module 9: Managing Costs and Business Continuity Planning

  • The importance of cost control in business and effective ways to manage or reduce your costs
  • Some examples of cost cutting measures that a Facilities Manager might put in place
  • Compiling budgets, balance sheets and asset registers
  • The concept of business continuity and how to draw up a robust business continuity plan

Module 10: The Environment and Corporate Social Responsibility in Facilities Management

  • The characteristics of a sustainable or green business
  • Specific ways to improve the sustainability of your organisation, from recycling to purchasing green products
  • A definition of corporate social responsibility and why it is important
  • How to create an effective corporate social responsibility strategy

Course 2 - Managing Employee Performance 

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment Questions

 Session 2: The Shared Management Model

  • What is Performance Management?
  • The Rake
  • The Shared Management Model
  • About The Shared Management Model

 Session 3: Setting Goals

  • Setting Goals with SPIRIT
  • Example: Improving My Performance
  • Getting Into It

 Session 4: Phase I (Preparation)

  • Overview
  • Choosing the Right Person for the Job
  • Setting Standards
  • Effective Training
  • Coaching 101
  • What Coaching is Not
  • What Coaching is Really About
  • The Coaching Toolkit
  • The Coaching Formula
  • Checklist for Success

 Session 5: Phase II (Activation)

  • Overview
  • Motivation
  • The Carrot
  • The Whip
  • The Plant
  • Motivation

 Session 6: Phase III, Part A (Ongoing Evaluation)

  • Overview
  • Characteristics of Effective Feedback
  • Case Study
  • Individual Exercise
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five
  • Accepting Criticism

 Session 7: Phase III, Part B (Formal Evaluation)

  • Overview
  • Causes of Poor Performance
  • Techniques for Success
  • What Not To Do
  • Case Study: What Upset John?
  • Questions
  • About Performance Reviews
  • Sample 1
  • Sample 2
  • Sample 3
  • Sample 4
  • Sample 5
  • Common Questions

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Health & Safety In The Workplace

Session One: Course Overview

Session Two: Workplace Health and Safety Experience

  • Due Diligence
  • Health and Safety Policy Statement

Session Three: Worker Rights

  • Three Rights of Workers

Session Four: Supervisor and Worker Health and Safety Responsibilities

  • Health and Safety Responsibilities
  • Local Health and Safety Responsibilities

Session Five: Health and Safety Committees (HSC)

  • HSCs

Session Six: Hazard Identification, Assessment, and Control

  • Responsibilities
  • Safety and Health Inspections
  • Safety Audit

Session Seven: Employee Competency

  • Employee Orientation
  • Training

Session Eight: Accident Reporting and Investigating

  • Accident Reporting
  • Accident Investigation

Session Nine: Communicating Health and Safety Information

  • Communication Tools
  • Right-to-know Information Station
  • Summary Exercise
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Exercise Potential Answers
  • Personal Action Plan

Course 4 - Project Management Fundamentals

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Projects and Project Management

  • What is a Project?
  • Summary
  • What is Project Management?
  • Process Groups
  • Nine Knowledge Areas
  • Who Are the Key Players?
  • Example

 Session 3: The Role of a Project Manager

  • Setting Your Sights
  • Improvement Proposal Form, Part One
  • Improvement Proposal Form, Part Two
  • Bringing the Team Together
  • Key Skill Areas

 Session 4: Pre-Assignment Review

  • Pre-Assignment Review
  • Planning Questions
  • Eight Aspects of a Project

 Session 5: How Can Projects Help Me?

  • The Benefits of Projects
  • Case Study: Mary Marvelous
  • Question

 Session 6: A Projects Life Cycle

  • The Life Cycle
  • Phase One: Conceptual
  • Phase Two: Planning
  • Phase Three: Execution
  • Phase Four: Termination
  • Milestones
  • Why Do Projects Fail?
  • How Can My Project Succeed?
  • Three Ways to End a Project
  • Stages of a Project

 Session 7: Selling a Project

  • Advice from Tom Peters
  • Gathering Support for Your Idea
  • Key Questions
  • The Priority Matrix
  • The Priority Matrix, Part One
  • The Priority Matrix, Part Two
  • Priority Quadrants, Part One
  • Priority Quadrants, Part Two

 Session 8: Creating a Vision

  • The Vision Process
  • Sample Brainstorming Diagram
  • Defining Objectives
  • Creating a Vision
  • Making Connections

 Session 9: Project Goals

  • Setting Goals with SPIRIT
  • SPIRIT Goals
  • Two Additional Criteria
  • Your Projects Goals

 Session 10: Using a Target Chart

  • Creating a Target Chart, Step One
  • Creating a Target Chart, Step Two
  • Creating a Target Chart, Step Three
  • Creating a Target Chart, Step Four

 Session 11: Preparing Your Project

  • Things to Consider, Part One

 Session 12: Laying Out the Project

  • The Statement of Work
  • Defined Purpose
  • Statement of Scope
  • Project Deliverables
  • Goals and Objectives
  • SWOT
  • Cost and Schedule Estimates
  • List of Stakeholders
  • Authority Levels
  • Assumptions and Agreements
  • The Communication Plan
  • Individual SOW
  • Project Planning Worksheet

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Purchasing and Procurement Basics

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: Introduction
  •     Pre-Assignment: Questions

Session 2: Supply Chain Management Basics

  •     Defining the Terms
  •     Process Areas
  •     Summary
  •     Making Connections
  •     The Value of Procurement
  •     The Importance of Procurement
  •     Reducing Time to Market
  •     Practice Makes Perfect
  •     Pre-Assignment Review
  •     The Five Rights of Purchasing

Session 3: The Purchasing Cycle

  •     Cycle Overview
  •     Additional Points to Consider
  •     Identifying a Need
  •     The Purchase Requisition
  •     Material Requirements Planning Schedule
  •     Developing a System
  •     Making Connections
  •     Researching Your Options
  •     Issuing the Purchase Order
  •     Issuing a Change Order
  •     Invoice Auditing
  •     Lessons Learned

Session 4: Purchasing Toolkit

  •     Analyzing the Price
  •     General Economic Issues
  •     About Oligopolies
  •     More About Oligopolies
  •     Variable-Margin Pricing
  •     Six Categories of Cost, Part One
  •     Six Categories of Cost, Part Two
  •     Analyzing Costs
  •     The Scope of Costs
  •     Sources for Cost Data
  •     Additional Costs
  •     Evaluating Suppliers
  •     Evaluation Checklist
  •     Supplier Surveys
  •     Additional Tools, Part One
  •     Additional Tools, Part Two
  •     Additional Tools, Part Three
  •     Additional Tools, Part Four
  •     Negotiation Basics
  •     Key Negotiation Techniques
  •     Effective Questions, Part One
  •     Effective Questions, Part Two
  •     Effective Questions, Part Three
  •     Collaboration Techniques
  •     The Learning Curve

Session 5: Managing Competitive Bids

  •     Purchasing Through RFP’s and Tenders
  •     Bidding vs. Negotiation
  •     Prerequisites
  •     Making a Choice
  •     Elements of the Analysis
  •     Creating a Contract
  •     Key Elements
  •     Ethical Considerations
  •     Conflicts of Interest
  •     The Importance of Ethics
  •     Ethical Standards
  •     Ethical Dilemmas, Part One
  •     Ethical Dilemmas, Part Two
  •     Case Studies

Session 6: Improving Efficiency and Accuracy

  •     Managing Supplier Performance
  •     Aggregate Evaluations
  •     Categorical Evaluations
  •     Weighted Evaluations
  •     Controlling Quality
  •     Taking Corrective Action
  •     Setting and Monitoring Delivery Standards
  •     Shipment Tracking
  •     Is the Contract Breached?
  •     Expediting Orders
  •     Creating Good Working Relationships
  •     Monitoring Supplier Performance
  •     Developing Performance Improvements

Session 7: Analyzing and Reducing Risk in the Supply Chain

  •     Whose Risk Is It Anyway?
  •     Applying the Concepts
  •     The Digital Marketplace
  •     Agile Procurement
  •     Case Study
  •     Using Multiple Suppliers
  •     Building Agility
  •     Case Study
  •     A Risk Management Focus, Part One
  •     A Risk Management Focus, Part Two
  •     Sample Plan
  •     Best Practices

Session 8: Managing Internal Relationships

  •     Procurement’s Role in the Organization
  •     Where Does Supply Management Fit?
  •     Spell It Out
  •     Making Your Mark
  •     The Evolution of Materials Management
  •     The Role of the Purchasing Specialist
  •     Cross-Functional Teams
  •     Challenges with Cross-Functional Teams, Part One
  •     Challenges with Cross-Functional Teams, Part Two

Session 9: Tools of the Trade

  •     Digital Systems
  •     Debit, Credit, and Virtual Terminals
  •     Supplier Stores
  •     Supplier Delivery System
  •     Electronic Data Interchange (EDI)
  •     E-Commerce
  •     The Always-On Marketplace
  •     E-Sourcing
  •     The Role of Social Networking
  •     Tools of the Trade
  •     Seeking Feedback
  •     Annual Report Checklist
  •     Annual Report Tips
  •     Drawing Conclusions

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 6 - Encouraging Sustainability and Social Responsibility in Business

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: Definitions
  •     Pre-Assignment: Why Get Involved?
  •     Pre-Assignment: Making Connections

Session 2: What is Corporate Social Responsibility?

  •     A Business Case for Corporate Social Responsibility
  •     Roles and Responsibilities
  •     Business Challenges
  •     Frame Your Business Case
  •     Case Study
  •     Do You Have To Do It All At Once?
  •     Pre-Assignment Review
  •     About the ISO 26000 Standards
  •     The International Organization for Standardization (ISO)
  •     Making Connections

Session 3: Creating a Corporate Social Responsibility Program

  •     Setting Up the Project Vision
  •     Creating the Project Plan
  •     Engaging Stakeholders and Employees
  •     Objective Statements
  •     Implementation Tips
  •     Making Connections
  •     Measuring, Reporting, and Revising
  •     Making Connections

Session 4: Corporate Social Responsibility Principles

  •     Due Diligence
  •     Case Studies
  •     Making Connections
  •     Protecting Human Rights
  •     Human Rights Challenges
  •     Organizational Governance and Ethics
  •     ISO 26000 Principles
  •     Making Connections
  •     Operating Practices
  •     Political Considerations
  •     Human Rights and Labor Practices
  •     Making Connections

Session 5: Environmental Awareness and Sustainability

  •     Creating Community
  •     Making Connections
  •     Consumer Issues
  •     Community Involvement
  •     Making Connections
  •     Review the List
  •     Project Plan

Session 6: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 7 - Budget and Financial Reports

Module One - Getting Started

Module Two - Glossary

  • What is Finance?
  • Commonly used Terms
  • Key Players
  • Important Financial Organisations
  • Understanding GAAP

Module Three - Understanding Financial Statements

  • Balance Sheets
  • Income Statements (AKA Profit and Loss Statements)
  • Statement of Retained Earnings
  • Statement of Cash Flow
  • Annual Reports

Module Four - Analysing Financial Statements (Part 1)

  • Income Ratios
  • Profitability Ratios
  • Liquidity Ratios
  • Working Capital Ratios
  • Bankruptcy Ratios

Module Five - Analysing Financial Statements (Part 2)

  • Long - Term Analysis Ratios
  • Coverage Ratios
  • Leverage Ratios
  • Calculating Return on Investment (ROI)

Module Six - Understanding Budgets

  • Common types of budgets
  • What information do I need?
  • Who should be involved?
  • What should a budget look like?

Module Seven - Budgeting Made Easy

  • Factoring in historical data
  • Gathering related information
  • Adjusting for special circumstances
  • Putting it all together
  • Computer based methods

Module Eight - Advanced Forecasting Technigues

  • Using the average
  • Regression Analysis
  • Extrapolation
  • Formal Financial Models

Module Nine - Managing the Budget

  • How to tell if you're on track
  • Should your budget be updated
  • Keeping a diary of lessons learned
  • When to panic

Module Ten - Making Smart Purchasing Decisions

  • 10 questions you must ask
  • Determining the Payback period
  • Deciding whether to lease or buy
  • Thinking outside the box

Module Eleven - A Glimpse into the Legal World

  • A brief history
  • The Sarbanes-Oxley Act
  • CEO / CFO Certification
  • 8th Company Law Directive

Module Twelve - Wrapping Up

Course 8 - Building Better Teams

Session One: Course Overview

Session Two: Defining Teams

Session Three: Establishing Team Norms

  • Characteristics of Teams
  • Ground Rules
  • Team Contracts

Session Four: Working as a Team

Session Five: Your Team Player Type

  • What’s Your Team Player Type?
  • What Does it Mean To Have a Number?
  • My Team Style

Session Six: Building Team Trust

  • Why is Trust Important?
  • Building Trust

Session Seven: The Stages of Team Development

Session Eight: Team Building with TORI

Session Nine: Communication

  • Defining Communication
  • Listening Skills

Session Ten: Becoming a Good Team Player

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 9 - Risk Assessment

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Understanding Risk

  •     Pre-Assignment Review
  •     Defining Risk and Risk Management
  •     Types of Risks
  •     Examples of Risk
  •     What is Risk Management?
  •     Establishing Your Risk Management Context
  •     Key Models
  •     ISO 31000 Standard and Guide 73

Session 3: Risk Management Activities

  •     The Seven R’s And Four T’s

Session 4: Assessing Risk

  •     A Risk Assessment Process
  •     Sample Template
  •     Identifying Risks
  •     Evaluation Method
  •     General Motors
  •     Task One: Risk One
  •     Task One: Risk Two
  •     Task One: Risk Three
  •     Task Two

Session 5: Responding to Risks

  •     Risk Responses
  •     Key Considerations
  •     Case Study: General Motors (Part Two)

Session 6: Resourcing Controls

  •     Identifying and Evaluating Controls
  •     Case Study: General Motors (Part Three)

Session 7: Reaction Planning

  •     The Worst-Case Scenario
  •     Case Study: General Motors (Part Four)

Session 8: Reporting and Monitoring

  •     The Reporting Structure
  •     Reporting and Monitoring Framework
  •     Reporting Checklist
  •     Monitoring Checklist

Session 9: Reviewing and Evaluating the Framework

  •     A Review Checklist
  •     Scaling the Program
  •     Back at Work

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 10 - Leadership Skills for Supervisors

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •   &nbs
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

Free Personal Success Training Course

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

Today, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

• Get where you want to be in life.

• How to unclutter your mind to succeed.

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• How to have faith in yourself.

Features:

• Life time access

• Complement your individual course purchase.

• Click here Personal Success Training Program to see thousands of positive reviews,

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

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