Study Supply Chain Online Training and learn the importance of supply management in the success of business

Learn how to run a more efficient and streamlined business by taking control of your supply chain! Our Supply Chain Online Training will help you understand the importance of the relationship between suppliers, producers, and customers. 

Learn one of the most important secrets of every successful organization in today’s global economy. Our comprehensive course developed by industry experts will give you all of these and more. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

Studying our Supply Chain Online Training course ensures that your company can lower costs, improve overall efficiency, and increase customer satisfaction. Our course will provide your employees with a better understanding of how Supply Chain Management can improve and help almost any type of business.

Learn the best practices for product distribution management and customer satisfaction with our business and entrepreneurship courses. Take advantage of our premium Supply Chain Management Course, which has been carefully developed to help you better understand the systems and concepts of supply chain management.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

What will you learn with our Supply Chain Online Training

• Identify how supply chain management relates to customer satisfaction, improving performance, lowering costs and product development
• Define the terms procurement, upstream and downstream, raw material, forecasting, carrying cost, inventory, order generation, order taking, order fulfillment and returns management
• Understand the levels of supply chain management and their effects strategic, tactical and operational
• Comprehend the flows of supply chain management and data warehouses, product flow, information flow and finances flow
• Take a look at inventory management
• Study supply chain groups
• Review tracking and monitoring methods
• Examine supply chain event management

Supply Chain Online Training – Requirements

The Supply Chain Management Online Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To successfully complete this course, a student must:

• Have access to the internet and the necessary technical skills to navigate the online learning resources
• Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
• Be a self-directed learner
• Possess sound language and literacy skills

Quick Course Facts

1. Course content is structured for easy comprehension
2. Approximately 6 to 8 hours of study is needed to complete the course
3. Registered students gain unrestricted lifetime access to the Supply Chain Management Online course
4. All course material is available online 24/7 and can be accessed using any device
5. Study online from anywhere in your own time at your own pace
6. All students who complete the course will be awarded with a certificate of completion

Supply Chain Online Training - Outline

Module One - Getting Started

Module Two - Why Supply Chain Management?

In this module, we will discuss some of the basic concepts of supply management. You will learn the role of supply management in providing goods and services to customers how supply management is critical to the overall success of a business.

Customer Satisfaction

Customer satisfaction is the direct result of a highly effective supply chain management system. It includes the delivery of goods and services that a customer perceives as being valuable.

Improving Performance

Performance management is a system of activities used in measuring and ensuring goals. Performance improvement is the concept of measuring processes or procedures that were used to improve existing processes and procedures.

Lowering Costs

One of the strategies in creating an efficient supply chain management system is to develop a low-cost strategy. A supply chain manager must learn how to lower costs without affecting output effectively.

Product Development

Every step in the supply chain management process must ensure that all customer requirements are met. Product development involves bringing in a new product to the market.

Module Three – Key Terms (Part 1)

Purchasing, procurement, materials management, logistics, and supply chain management are terms that often interchanged. In this part of the Supply Chain Management Online Certificate course, we will discuss in detail some of the basic terms in supply chain management.

Procurement

Purchasing is the process of locating a supplier, buying, negotiating, and ensuring delivery. Procurement is a much broader term that indicates the storage, transport, receiving, inspecting incoming materials/ supplies, and salvaging items.

Upstream and Downstream

The upstream and downstream of goods and services are what links companies in a supply chain. Upstream refers to suppliers, while downstream are clients or customers.

Raw Materials

These are the basic goods and resources needed to manufacture a finished product. Commodities are also sometimes used in place of raw materials.

Forecasting

Forecasting is the use of historical data to predict future trends. Companies used forecasting to make the purchase and storage of raw materials more efficient.

Carrying Cost

Carrying costs refers to the total cost of holding or possessing an item inventory.

Investment Costs

The cost of carrying something in a supply chain firm can be calculated annually.

Module Four – Key Terms (Part 2)

In this module, we will take a closer look at the concept of inventory control and other key terms in supply chain management. We will also discuss the important aspects of meeting customer demands and how supply chain firms effectively handle returns.

Inventory

Supply chain inventories are commercial items being held for sale and items needed in the manufacture of other products. Inventory control involves the handling of these items and determining carry costs.

Order Generation

Order generation refers to the process of obtaining customer business for specific products or services. A supply firm can request these services through a variety of means. Once the action is taken to acquire the product or service, the order is generated.

Order Taking

Customer orders can be taken in several ways once the need has been established and pricing negotiated. Basic order taking information should include:

• Date
• Number (Identification)
• Originator
• Account(s) to be charged
• Item description
• Date service or item needed or will be shipped
• Special shipping or delivery instructions
• Signature or sales authorization

Order Fulfillment

It refers to the process from the point of sale to when the order is finally delivered to the customer.

Returns Management

A comprehensive supply order processing should include plans for managing returns of faulty products or failed services. You should create a clear cancellation and return policy even before accepting any orders.

Module Five – Three Levels of Supply Chain Management

In this module, we will discuss the three levels of supply chain management: Strategic, Tactical, and Operational level.

Strategic Level

The new concept of supply chain management today uses a more comprehensive approach. To be effective, you must be able to operate competitively in a global environment but must be aligned with the strategic needs of the business.

Tactical Level

This is very similar to the strategic level of supply chain management. It is more involved with determining which tools a firm will use.

Operational Level

Operations can vary from firm to firm. However, supply chain management on this level involves monitoring, controlling, and documenting operations progress.

Bullwhip Effect

The Bullwhip effect occurs when firms fail to project demand accurately. The result is an oversupply of inventory that has been created to meet "fictitious customer demand."

Module Six – Five Stages of Supply Chain Management

Supply chain management has five stages in which products cycle through the pipeline. To be an effective supply chain manager, you must understand these stages to create a plan and assist with determining the critical paths in the operation of a chain’s firm.

Plan

Plans refer to the strategy used in supply chain management. The planning process should start by collecting information from forecasts. A supply chain manager then uses this forecast to make monthly, quarterly, or industry-specific periods.

Source

Sourcing is another term for purchasing and refers to how the firm chooses a supplier. Strategic sourcing has five stages:

• Discovery
• Evaluation
• Selection 
• Development
• Management

Make

Make is the manufacturing step. In this stage, the firm decides whether to make or buy. The choice depends on two factors: the total cost of ownership and the ability to produce them.

Deliver

This stage refers to the point where a supplier delivers the agreed-upon goods or services. It is also referred to as the logistic step because it involves deciding how to coordinate receipt items by the customer, how to warehouse products, how to select transporters for shipments, and invoicing customers for payment.

Return

Return is a complex part of the supply chain management because it involves the return of defective items or goods. Every company has their policies with regards to returns. To maintain rapport with your customers, you must be proactive and diligent when supporting customers who have problems with products.

Module Seven – The Flows of Supply Chain Management

Supply chain managers must have a clear understanding of the different stages or how products cycle through the pipeline. This is to enable them to effectively plan and assist with determining critical paths in the operation of the chain’s firm.

• The product flow
• The information flow
• The finances flow
• Data warehouses

Module Eight - Inventory Management

Inventory management is a critical step in supply chain management. It involves various metrics and metrics to help in the successful management of inventories in the supply chain.

Levels of Inventory

Supply chain managers must be able to determine appropriate levels of inventory to minimize costs. An oversupply or shortage of inventories translates to losses for the company.

Just-in-time Inventory

A just-in-time approach to inventory management means that items are only produced right before they are needed for the next step in the process.

Keeping Accurate Records

Maintaining accurate records is essential for maintaining inventories at appropriate levels and ensuring customer satisfaction. It is only through maintaining correct records that you can make intelligent, informed decisions.

Inventory Calculator

Inventory calculations enable managers to determine the right amount of inventory at specific times.

Module Nine – Supply Chain Groups

Supply chain groups are a collection of companies that maintain a professional relationship to move goods, products, and services from suppliers to customers. In this module, we will learn about the role of each group in the supply chain.

• The suppliers
• The producers
• The customers
• The customer's customers

Module Ten - Tracking and Monitoring

Tracking and monitoring inventory, production, and sales are essential tasks for any enterprise.  However, supply chains require a more complex approach. In this module, we will discuss the ways to track and monitor supply chain activities.

Dashboard

Dashboards enable supply chain managers to monitor and manage supply chain performance quickly.

RFID’s

One effective way of tracking goods through a supply chain is the use of radio frequency identification (RFID) technology. Shipments can be bar-coded and scanned as they proceed through the supply chain.

Alert Generation

Alert generation prevents surprises in supply chains. Coupled with a dashboard and other monitoring equipment, it can improve the overall efficiency of operations.

Stock Keeping Unit (SKU)

The stock keeping unit is another method to keep track of inventory. SJUs are numbers assigned to identify products.

Module Eleven – Supply Chain Event Management

Supply chains are complex networks, with each having special requirements for successful operations. As a supply chain manager, your role includes understanding and preventing the different problems that can occur.

• Inventory alerts
• Supplier alerts
• Bottlenecking
• Being Proactive

Module Twelve - Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Module One - Getting Started

Module Two - Why Supply Chain Management?

• Customer satisfaction
• Improving performance
• Lowering costs
• Product development

Module Three - Key Terms (Part 1)

• Procurement
• Upstream and downstream
• Raw material
• Forecasting
• Carrying cost

Module Four - Key Terms (Part 2)

• Inventory
• Oder generation
• Order taking
• Order fulfillment
• Returns management

Module Five - Three Levels of Supply Chain Management

• Strategic level
• Tactical level
• Operational level
• Bullwhip effect

Module Six - Five Stages of Supply Chain Management

• Plan
• Source
• Make
• Deliver
• Return

Module Seven - The Flows of Supply Chain Management

• The product flow
• The information flow
• The finances flow
• Data warehouses

Module Eight - Inventory Management

• Levels of inventory
• Just-in-time inventory
• Keeping accurate records
• Inventory calculator

Module Nine - Supply Chain Groups

• The suppliers
• The producers
• The customers
• The customer's customers

Module Ten - Tracking and Monitoring

• Dashboard
• RFID's
• Alert generation
• Stock keeping unit (SKU)

Module Eleven - Supply Chain Event Management

• Inventory alerts
• Supplier alerts
• Bottlenecking
• Being proactive

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.

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