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About This Course
What you will learn - How To Locate Potential Funders
  • Types of Funders
  • Sources of Funding Activity
  • Cold Calling
  • Finding Clients
  • Levels of Delegation
  • Breaking Down the Model
  • Disclosure
  • The Vision Process
Get BIG Savings with our Creating Sales Pitch and Winning Proposals Training Online Bundle, 5 Certificate Courses
  1. Creating Winning Proposals
  2. Selling Smarter
  3. Delegation
  4. Building Relationships for Success in Sales
  5. Strategic Planning
1. Creating Winning Proposals: Learn How To Locate Potential Funders

This course will help you develop the skills necessary to create successful proposals by focusing on sources of funding, types of proposals, and how to write proposals that will meet the stated requirements. You will also learn about the all-important element of relationships and how to build and maintain them in a funding relationship.

In this course, you will learn how to locate potential funders and how to match funders’ interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders.

2. Selling Smarter: Explore Ways To Increase Your Average Sale

The sales industry keeps evolving, and that means you need to keep growing too! Today’s successful salespeople focus on personal efficiency, delivering more to existing customers, and customer-focused selling. You can learn these skills with this course.

In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients.

3. Delegation: The Art Of Delegating Effectively: Learn How To Delegate Effectively

Effective delegation is one of the most valuable skills you can master. It reduces your workload while developing employee skills and preparing them for advancement. This course will explore the delegation process and give you the skills you need to start delegating effectively.

This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.

4. Building Relationships for Success in Sales: Learn How to Create Strong Client Relationship 

More than ever, people are looking to connect with others and build relationships. In order to be successful as a salesperson, you must know how to create an experience that will help you connect with your customers. This course will help you build relationships for success in sales.

This Building Relationships for Success in Sales course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network.

5. Strategic Planning: Learn How To Strategize A Solid Plan For Your Business

A solid strategic plan is essential for business success. It should outline your values, mission, vision, strategy, and your plan for getting there.

If you and the people who work with you don’t understand where the company is going, they may all develop their own priorities and actually prevent you from getting where you need to be. Part of getting everyone on board is creating a strategic plan complete with the organization’s values, vision, and mission. Then, there’s the challenge of bringing these principles to life in a meaningful way that people can relate to. This course will help you describe what you want to do and get people where you want to go.

A good strategic plan describes what the owners want the business to do and how to get there. This course will help you identify all the pieces of a strategic plan and how to put them together to create something meaningful.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

Creating Sales Pitch and Winning Proposals Training Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate in Creating Winning Proposals Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Sources of Funding

  • Trends in the Funding Environment
  • Funders Brainstorming Activity
  • Types of Funders
  • Sources of Funding Activity
  • Potential Funders

 Session 3: Funder Selection

  • Brainstorming Projects
  • Personal Proposal Funder Selection
  • Potential Funder One
  • Potential Funder Two
  • Potential Funder Three

 Session 4: Types of Proposals

  • Proposal Forms
  • Letter Proposal, Part One
  • Letter Proposal, Part Two
  • Partnership Proposals
  • Challenges
  • Minimizing the Challenges

 Session 5: Proposals as a Relationship Builder

  • Portfolio Approach
  • Building the Relationship
  • Step One: Finding Each Other
  • Step Two: Getting to Know Each Other, Part One
  • Step Two: Getting to Know Each Other, Part Two
  • Step Three: Do You Want to Connect? Part One
  • Step Three: Do You Want to Connect? Part Two
  • Step Four: The First Date, Part One
  • Step Four: The First Date, Part Two
  • Step Four: The First Date, Part Three
  • Step Five: Going Steady, Part One
  • Step Five: Going Steady, Part Two

 Session 6: RFPs/RFQs (Requests for Proposals or Request for Quote)

  • RFPs/RFQs (Requests for Proposals or Request for Quote), Part One
  • RFPs/RFQs (Requests for Proposals or Request for Quote), Part Two
  • RFP Case Study, Part One
  • RFP Case Study, Part Two
  • RFP Case Study, Part Three
  • RFP Case Study, Part Four
  • RFP Case Study, Part Five
  • RFP Case Study, Part Six
  • RFP Case Study

 Session 7: The Ten Steps of Proposal Writing

The Ten Steps of Proposal Writing

  • Clarify Your Objectives
  • Analyze Your Audience
  • Get Your Thoughts on Paper
  • Group and Label Your Thoughts
  • Sequence Your Thoughts
  • Make an Outline
  • Write Your Draft Down
  • Edit
  • Add the Finishing Touches
  • Proofread and Edit

 Session 8: Defining Your Proposal

  • 10 - Step Exercise

 Session 9: Key Elements of a Proposal

  • Key Elements

 Session 10: Defining the Needs and Desired Results

  • Defining the Need
  • Desired Results

 Session 11: Resources and Activities and Evaluation

  • Resources, Part One
  • Resources, Part Two
  • Resources, Part Three
  • Resources, Part Four
  • Activities
  • Evaluation, Part One
  • Evaluation, Part Two

 Session 12: Sustainability and Budget

  • Sustainability
  • Budget
  • Pricing Case Study, Part One
  • Pricing Case Study, Part Two
  • Pricing Case Study, Part Three
  • Pricing Case Study, Part Four
  • Pricing Case Study, Part Five
  • What Goes In the Proposal?

 Session 13: Conclusion, Introduction, and Executive Summary

  • Conclusion
  • Introduction
  • Appendices
  • Executive Summary
  • Tool: Checklist Review
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate in Selling Smarter Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: Questions 1 to 3
  •     Pre-Assignment: Questions 4 to 6

Session 2: Selling Skills

  •     Essential Skills
  •     Identifying the Skills for Success
  •     Consultative Selling
  •     Customer Focused Selling
  •     Focusing on the Customer

Session 3: The Sales Cycle

  •     The Sales Cycle
  •     Initiate
  •     Initiating the Sales Cycle
  •     Cold Calling
  •     Finding Clients
  •     Reverse Networking
  •     Using Reverse Networking
  •     Build
  •     Building Relationships
  •     Manage
  •     Optimize
  •     Finding Comfort

Session 4: Framing Success

  •     The Power of Your Mind
  •     Exploring Your Mind
  •     Optimism
  •     Professionalism
  •     Being Professional

Session 5: Setting Goals with SPIRIT!

  •     Setting Good Goals
  •     Creating SPIRIT Goals

Session 6: The Path to Efficiency

  •     The Path to Efficiency
  •     How You Manage Time
  •     Strategies for Staying Organized
  •     Using the Time Management Strategies

Session 7: Customer Service

  •     Customer Service
  •     Reasons for Buying
  •     Client Wants and Needs
  •     Wants and Needs
  •     Client Requests and Impressions
  •     Improving Your Customer Service

Session 8: Selling More

  •     Enhancing Your Sales: Up-Selling
  •     Enhancing Your Sales: Cross-Selling
  •     Enhancing Your Sales: Value-Added Selling
  •     Our Values
  •     Perceived Value
  •     Facts and Myths
  •     Phases of the Value-Added Sale
  •     Adding Value

Session 9: Ten Major Mistakes

  •     Ten Mistakes
  •     Ten Solutions – Mistakes 1 and 2
  •     Ten Solutions – Mistakes 3 and 4
  •     Ten Solutions – Mistakes 5 and 6
  •     Ten Solutions – Mistakes 7 and 8
  •     Ten Solutions – Mistakes 9 and 10
  •     Our Solutions

Session 10: Finding New Clients

  •     Finding New Clients
  •     Looking for Clients
  •     Networking
  •     Roadblocks and Remedies
  •     Our Roadblocks and Remedies
  •     Successful Networking

Session 11: Selling Price

  •     Selling Price
  •     Selling Price Pros and Cons
  •     Using the Pros and Cons
  •     How Should You Approach Your Customers?

Session 12: Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Certificate in Delegation: The Art Of Delegating Effectively Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment Background

 Session 2: Why Delegate?

  • Advantages and Disadvantages of Delegating
  • More on Delegation
  • Delegation Do's and Don'ts
  • Self-Assessment

 Session 3: What is Delegation?

  • Delegation Definitions
  • Four Basic Steps to Delegation
  • Levels of Delegation
  • Breaking Down the Model
  • Guidelines for Success
  • What to Delegate
  • Lateral Delegation

 Session 4: Pre-Assignment Review

  • Pre-Assignment Review

 Session 5: Picking the Right Person

  • Demonstrated Skill
  • Employee Motivation
  • Matching Skills and People

 Session 6: The Delegation Meeting

  • Delegation Assignment Steps

 Session 7: Putting it into Practice

  • Case Study
  • Activity
  • Steps for a Delegation Meeting

 Session 8: Giving Instructions

  • Three Types of Instructions
  • Requests
  • Suggestions
  • Preparing Instructions

 Session 9: Monitoring Delegation

  • Why Should You Monitor Delegation?
  • How Do You Monitor?

 Session 10: Practicing Delegation

  • Decision One
  • Your Employees
  • How Do You Monitor?
  • Decision Two
  • Decision Three
  • Decision Four
  • Decision Five

 Session 11: Giving Feedback

  • The Ingredients of Good Feedback
  • Characteristics of Effective Feedback
  • Case Studies

 Session 12: Becoming a Good Delegator

  • Characteristics of Effective Delegators

 Session 13: A Personal Action Plan

  • Starting Point
  • Short-Term Goals and Rewards
  • Long-Term Goals

Course 4 - Certificate in Building Relationships for Success in Sales Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Focusing on Your Customer

  • Customer Focused Selling
  • Minimizing Challenges
  • Becoming Customer Focused
  • Understanding Effort vs. Results
  • How You Fit in the Quadrants
  • Considering the Possibilities

 Session 3: What Influences People in Forming Relationships?

  • Influences at Work
  • Appearance
  • Similarity
  • Complementarity
  • Reciprocity
  • Competence
  • Proximity
  • Exchange
  • The Effect of the Influences
  • Building Customer Connections
  • Building Common Ground

 Session 4: Disclosure

  • Disclosure
  • Self-Awareness and the Johari Windows
  • Understanding the Johari Window
  • Building Relationships with the Johari Window
  • Working with the Johari Window

 Session 5: How to Win Friends and Influence People

  • About Dale Carnegie
  • Discussing Carnegie's Principles
  • Talking about Interests
  • Try to See Things from Their Point of View
  • Changing the View
  • Genuinely Like Other People
  • Liking Others through Common Ground
  • Smile
  • Make Them Feel Important
  • Remembering Names
  • Don't Criticize Others
  • Avoid Criticizing
  • What's in it for Me?
  • Comparing the Stories
  • Carnegie's Principles

 Session 6: Communication Skills for Relationship Selling

  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Asking Questions
  • Using Open Questions
  • Creating Customer Focused Questions
  • Good Listeners

 Session 7: Non-Verbal Messages

  • Non-Verbal Messages
  • Managing Your Messages
  • Voice
  • Qualities of a Good Voice

 Session 8: Managing the Mingling

  • Understanding Networking
  • Tips for Remembering Names

 Session 9: The Handshake

  • The Handshake
  • Improving Your Handshake
  • Tips for Success
  • Business Card Etiquette

 Session 10: Small Talk

  • Small Talk
  • Making Small Talk
  • Starting Conversations
  • Small Talk Tips
  • Exit Lines
  • Creating Exit Lines

 Session 11: Networking

  • Organizing Your Network
  • Networking Tips
  • Wise Words
  • Revisiting the Pre-Assignment
  • John and Jane
  • Questions for Reflection
  • Our Thoughts

 Session 12: Personal Development

  • Personal Action Plan
  • Achieving My Goals

Course 5 - Certificate in Strategic Planning Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Understanding Strategic Planning

  •     Understanding Strategic Planning
  •     Understanding Your Stakeholders
  •     Getting Focused
  •     Making Connections
  •     Pyramid Structure

Session 3: Identifying Our Values

  •     Pre-Assignment Review
  •     Option B
  •     Creating Value Statements
  •     Making Connections

Session 4: Designing Our Vision

  •     The Vision Process
  •     Case Study
  •     Moving Forward
  •     Moving Forward
  •     Defining Your Vision

Session 5: On a Mission

  •     Defining Your Mission Statement
  •     Examples
  •     Designing a Mission Statement

Session 6: Performing a SWOT Analysis

  •     What is a SWOT Analysis?
  •     SWOT Matrix
  •     SWOT Checklist
  •     Individual Analyses
  •     SWOT Ratings
  •     Part Two: Reflection

Session 7: Setting Goals

  •     Fitting into the Plan
  •     The Four Perspectives
  •     Timeline for Your Plan
  •     Goals with SPIRIT
  •     Getting Into It

Session 8: Assigning Roles, Responsibilities, and Accountabilities

  •     Who Does What and When?
  •     Making Connections
  •     Establishing Priorities
  •     Types of Decisions
  •     Rephrase the Problem
  •     Rephrase the Problem
  •     Expose and Challenge Assumptions
  •     Use Facts
  •     Grow Your Thinking
  •     Shrink Your Environment Temporarily
  •     Practice Multiple Perspectives
  •     Turn it Upside Down
  •     Frame the Problem Purposely and Positively
  •     Summary
  •     Problem Solving in Action

Session 9: The Full Picture

  •     Strategic Planning Snapshot

Session 10: Gathering Support

  •     Introduction
  •     Accountabilities
  •     Complete
  •     Putting It Into Practice

Session 11: Making the Change

  •     Getting Ready
  •     Case Study
  •     Making Connections
  •     The Three Phases
  •     Endings
  •     Transitions/Neutral Zone
  •     Insights
  •     Control and Change

Session 12: How Does It Look?

  •     Presenting Your Ideas
  •     Infographics
  •     Presentations
  •     Creative Considerations

Session 13: Getting There

  •     Planning for Problems
  •     Security Considerations
  •     Making it Great
  •     Sample Strategy Map
  •     Sample Strategy Map
  •     Sample Balanced Scorecard

Session 14: Mocking Up the Process

  •     Case Study
  •     SWOT Analysis 1
  •     SWOT Analysis 2
  •     Strategic Planning Framework

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

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Course Bundles

10 BUNDLE FREE UPGRADE

Creating Sales Pitch and Winning Proposals Training Online Bundle, 5 Certificate Courses

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - How To Locate Potential Funders
  • Types of Funders
  • Sources of Funding Activity
  • Cold Calling
  • Finding Clients
  • Levels of Delegation
  • Breaking Down the Model
  • Disclosure
  • The Vision Process
Get BIG Savings with our Creating Sales Pitch and Winning Proposals Training Online Bundle, 5 Certificate Courses
  1. Creating Winning Proposals
  2. Selling Smarter
  3. Delegation
  4. Building Relationships for Success in Sales
  5. Strategic Planning
1. Creating Winning Proposals: Learn How To Locate Potential Funders

This course will help you develop the skills necessary to create successful proposals by focusing on sources of funding, types of proposals, and how to write proposals that will meet the stated requirements. You will also learn about the all-important element of relationships and how to build and maintain them in a funding relationship.

In this course, you will learn how to locate potential funders and how to match funders’ interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders.

2. Selling Smarter: Explore Ways To Increase Your Average Sale

The sales industry keeps evolving, and that means you need to keep growing too! Today’s successful salespeople focus on personal efficiency, delivering more to existing customers, and customer-focused selling. You can learn these skills with this course.

In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients.

3. Delegation: The Art Of Delegating Effectively: Learn How To Delegate Effectively

Effective delegation is one of the most valuable skills you can master. It reduces your workload while developing employee skills and preparing them for advancement. This course will explore the delegation process and give you the skills you need to start delegating effectively.

This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.

4. Building Relationships for Success in Sales: Learn How to Create Strong Client Relationship 

More than ever, people are looking to connect with others and build relationships. In order to be successful as a salesperson, you must know how to create an experience that will help you connect with your customers. This course will help you build relationships for success in sales.

This Building Relationships for Success in Sales course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network.

5. Strategic Planning: Learn How To Strategize A Solid Plan For Your Business

A solid strategic plan is essential for business success. It should outline your values, mission, vision, strategy, and your plan for getting there.

If you and the people who work with you don’t understand where the company is going, they may all develop their own priorities and actually prevent you from getting where you need to be. Part of getting everyone on board is creating a strategic plan complete with the organization’s values, vision, and mission. Then, there’s the challenge of bringing these principles to life in a meaningful way that people can relate to. This course will help you describe what you want to do and get people where you want to go.

A good strategic plan describes what the owners want the business to do and how to get there. This course will help you identify all the pieces of a strategic plan and how to put them together to create something meaningful.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

Creating Sales Pitch and Winning Proposals Training Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate in Creating Winning Proposals Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Sources of Funding

  • Trends in the Funding Environment
  • Funders Brainstorming Activity
  • Types of Funders
  • Sources of Funding Activity
  • Potential Funders

 Session 3: Funder Selection

  • Brainstorming Projects
  • Personal Proposal Funder Selection
  • Potential Funder One
  • Potential Funder Two
  • Potential Funder Three

 Session 4: Types of Proposals

  • Proposal Forms
  • Letter Proposal, Part One
  • Letter Proposal, Part Two
  • Partnership Proposals
  • Challenges
  • Minimizing the Challenges

 Session 5: Proposals as a Relationship Builder

  • Portfolio Approach
  • Building the Relationship
  • Step One: Finding Each Other
  • Step Two: Getting to Know Each Other, Part One
  • Step Two: Getting to Know Each Other, Part Two
  • Step Three: Do You Want to Connect? Part One
  • Step Three: Do You Want to Connect? Part Two
  • Step Four: The First Date, Part One
  • Step Four: The First Date, Part Two
  • Step Four: The First Date, Part Three
  • Step Five: Going Steady, Part One
  • Step Five: Going Steady, Part Two

 Session 6: RFPs/RFQs (Requests for Proposals or Request for Quote)

  • RFPs/RFQs (Requests for Proposals or Request for Quote), Part One
  • RFPs/RFQs (Requests for Proposals or Request for Quote), Part Two
  • RFP Case Study, Part One
  • RFP Case Study, Part Two
  • RFP Case Study, Part Three
  • RFP Case Study, Part Four
  • RFP Case Study, Part Five
  • RFP Case Study, Part Six
  • RFP Case Study

 Session 7: The Ten Steps of Proposal Writing

The Ten Steps of Proposal Writing

  • Clarify Your Objectives
  • Analyze Your Audience
  • Get Your Thoughts on Paper
  • Group and Label Your Thoughts
  • Sequence Your Thoughts
  • Make an Outline
  • Write Your Draft Down
  • Edit
  • Add the Finishing Touches
  • Proofread and Edit

 Session 8: Defining Your Proposal

  • 10 - Step Exercise

 Session 9: Key Elements of a Proposal

  • Key Elements

 Session 10: Defining the Needs and Desired Results

  • Defining the Need
  • Desired Results

 Session 11: Resources and Activities and Evaluation

  • Resources, Part One
  • Resources, Part Two
  • Resources, Part Three
  • Resources, Part Four
  • Activities
  • Evaluation, Part One
  • Evaluation, Part Two

 Session 12: Sustainability and Budget

  • Sustainability
  • Budget
  • Pricing Case Study, Part One
  • Pricing Case Study, Part Two
  • Pricing Case Study, Part Three
  • Pricing Case Study, Part Four
  • Pricing Case Study, Part Five
  • What Goes In the Proposal?

 Session 13: Conclusion, Introduction, and Executive Summary

  • Conclusion
  • Introduction
  • Appendices
  • Executive Summary
  • Tool: Checklist Review
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate in Selling Smarter Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: Questions 1 to 3
  •     Pre-Assignment: Questions 4 to 6

Session 2: Selling Skills

  •     Essential Skills
  •     Identifying the Skills for Success
  •     Consultative Selling
  •     Customer Focused Selling
  •     Focusing on the Customer

Session 3: The Sales Cycle

  •     The Sales Cycle
  •     Initiate
  •     Initiating the Sales Cycle
  •     Cold Calling
  •     Finding Clients
  •     Reverse Networking
  •     Using Reverse Networking
  •     Build
  •     Building Relationships
  •     Manage
  •     Optimize
  •     Finding Comfort

Session 4: Framing Success

  •     The Power of Your Mind
  •     Exploring Your Mind
  •     Optimism
  •     Professionalism
  •     Being Professional

Session 5: Setting Goals with SPIRIT!

  •     Setting Good Goals
  •     Creating SPIRIT Goals

Session 6: The Path to Efficiency

  •     The Path to Efficiency
  •     How You Manage Time
  •     Strategies for Staying Organized
  •     Using the Time Management Strategies

Session 7: Customer Service

  •     Customer Service
  •     Reasons for Buying
  •     Client Wants and Needs
  •     Wants and Needs
  •     Client Requests and Impressions
  •     Improving Your Customer Service

Session 8: Selling More

  •     Enhancing Your Sales: Up-Selling
  •     Enhancing Your Sales: Cross-Selling
  •     Enhancing Your Sales: Value-Added Selling
  •     Our Values
  •     Perceived Value
  •     Facts and Myths
  •     Phases of the Value-Added Sale
  •     Adding Value

Session 9: Ten Major Mistakes

  •     Ten Mistakes
  •     Ten Solutions – Mistakes 1 and 2
  •     Ten Solutions – Mistakes 3 and 4
  •     Ten Solutions – Mistakes 5 and 6
  •     Ten Solutions – Mistakes 7 and 8
  •     Ten Solutions – Mistakes 9 and 10
  •     Our Solutions

Session 10: Finding New Clients

  •     Finding New Clients
  •     Looking for Clients
  •     Networking
  •     Roadblocks and Remedies
  •     Our Roadblocks and Remedies
  •     Successful Networking

Session 11: Selling Price

  •     Selling Price
  •     Selling Price Pros and Cons
  •     Using the Pros and Cons
  •     How Should You Approach Your Customers?

Session 12: Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Certificate in Delegation: The Art Of Delegating Effectively Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment Background

 Session 2: Why Delegate?

  • Advantages and Disadvantages of Delegating
  • More on Delegation
  • Delegation Do's and Don'ts
  • Self-Assessment

 Session 3: What is Delegation?

  • Delegation Definitions
  • Four Basic Steps to Delegation
  • Levels of Delegation
  • Breaking Down the Model
  • Guidelines for Success
  • What to Delegate
  • Lateral Delegation

 Session 4: Pre-Assignment Review

  • Pre-Assignment Review

 Session 5: Picking the Right Person

  • Demonstrated Skill
  • Employee Motivation
  • Matching Skills and People

 Session 6: The Delegation Meeting

  • Delegation Assignment Steps

 Session 7: Putting it into Practice

  • Case Study
  • Activity
  • Steps for a Delegation Meeting

 Session 8: Giving Instructions

  • Three Types of Instructions
  • Requests
  • Suggestions
  • Preparing Instructions

 Session 9: Monitoring Delegation

  • Why Should You Monitor Delegation?
  • How Do You Monitor?

 Session 10: Practicing Delegation

  • Decision One
  • Your Employees
  • How Do You Monitor?
  • Decision Two
  • Decision Three
  • Decision Four
  • Decision Five

 Session 11: Giving Feedback

  • The Ingredients of Good Feedback
  • Characteristics of Effective Feedback
  • Case Studies

 Session 12: Becoming a Good Delegator

  • Characteristics of Effective Delegators

 Session 13: A Personal Action Plan

  • Starting Point
  • Short-Term Goals and Rewards
  • Long-Term Goals

Course 4 - Certificate in Building Relationships for Success in Sales Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Focusing on Your Customer

  • Customer Focused Selling
  • Minimizing Challenges
  • Becoming Customer Focused
  • Understanding Effort vs. Results
  • How You Fit in the Quadrants
  • Considering the Possibilities

 Session 3: What Influences People in Forming Relationships?

  • Influences at Work
  • Appearance
  • Similarity
  • Complementarity
  • Reciprocity
  • Competence
  • Proximity
  • Exchange
  • The Effect of the Influences
  • Building Customer Connections
  • Building Common Ground

 Session 4: Disclosure

  • Disclosure
  • Self-Awareness and the Johari Windows
  • Understanding the Johari Window
  • Building Relationships with the Johari Window
  • Working with the Johari Window

 Session 5: How to Win Friends and Influence People

  • About Dale Carnegie
  • Discussing Carnegie's Principles
  • Talking about Interests
  • Try to See Things from Their Point of View
  • Changing the View
  • Genuinely Like Other People
  • Liking Others through Common Ground
  • Smile
  • Make Them Feel Important
  • Remembering Names
  • Don't Criticize Others
  • Avoid Criticizing
  • What's in it for Me?
  • Comparing the Stories
  • Carnegie's Principles

 Session 6: Communication Skills for Relationship Selling

  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Asking Questions
  • Using Open Questions
  • Creating Customer Focused Questions
  • Good Listeners

 Session 7: Non-Verbal Messages

  • Non-Verbal Messages
  • Managing Your Messages
  • Voice
  • Qualities of a Good Voice

 Session 8: Managing the Mingling

  • Understanding Networking
  • Tips for Remembering Names

 Session 9: The Handshake

  • The Handshake
  • Improving Your Handshake
  • Tips for Success
  • Business Card Etiquette

 Session 10: Small Talk

  • Small Talk
  • Making Small Talk
  • Starting Conversations
  • Small Talk Tips
  • Exit Lines
  • Creating Exit Lines

 Session 11: Networking

  • Organizing Your Network
  • Networking Tips
  • Wise Words
  • Revisiting the Pre-Assignment
  • John and Jane
  • Questions for Reflection
  • Our Thoughts

 Session 12: Personal Development

  • Personal Action Plan
  • Achieving My Goals

Course 5 - Certificate in Strategic Planning Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Understanding Strategic Planning

  •     Understanding Strategic Planning
  •     Understanding Your Stakeholders
  •     Getting Focused
  •     Making Connections
  •     Pyramid Structure

Session 3: Identifying Our Values

  •     Pre-Assignment Review
  •     Option B
  •     Creating Value Statements
  •     Making Connections

Session 4: Designing Our Vision

  •     The Vision Process
  •     Case Study
  •     Moving Forward
  •     Moving Forward
  •     Defining Your Vision

Session 5: On a Mission

  •     Defining Your Mission Statement
  •     Examples
  •     Designing a Mission Statement

Session 6: Performing a SWOT Analysis

  •     What is a SWOT Analysis?
  •     SWOT Matrix
  •     SWOT Checklist
  •     Individual Analyses
  •     SWOT Ratings
  •     Part Two: Reflection

Session 7: Setting Goals

  •     Fitting into the Plan
  •     The Four Perspectives
  •     Timeline for Your Plan
  •     Goals with SPIRIT
  •     Getting Into It

Session 8: Assigning Roles, Responsibilities, and Accountabilities

  •     Who Does What and When?
  •     Making Connections
  •     Establishing Priorities
  •     Types of Decisions
  •     Rephrase the Problem
  •     Rephrase the Problem
  •     Expose and Challenge Assumptions
  •     Use Facts
  •     Grow Your Thinking
  •     Shrink Your Environment Temporarily
  •     Practice Multiple Perspectives
  •     Turn it Upside Down
  •     Frame the Problem Purposely and Positively
  •     Summary
  •     Problem Solving in Action

Session 9: The Full Picture

  •     Strategic Planning Snapshot

Session 10: Gathering Support

  •     Introduction
  •     Accountabilities
  •     Complete
  •     Putting It Into Practice

Session 11: Making the Change

  •     Getting Ready
  •     Case Study
  •     Making Connections
  •     The Three Phases
  •     Endings
  •     Transitions/Neutral Zone
  •     Insights
  •     Control and Change

Session 12: How Does It Look?

  •     Presenting Your Ideas
  •     Infographics
  •     Presentations
  •     Creative Considerations

Session 13: Getting There

  •     Planning for Problems
  •     Security Considerations
  •     Making it Great
  •     Sample Strategy Map
  •     Sample Strategy Map
  •     Sample Balanced Scorecard

Session 14: Mocking Up the Process

  •     Case Study
  •     SWOT Analysis 1
  •     SWOT Analysis 2
  •     Strategic Planning Framework

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

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