About This Course
What you will learn - Learn the Basics of Knowledge Management
|
|
Get BIG Savings with our Knowledge Management Online Bundle, 3 Courses
- Knowledge Management
- Beyond Workplace Politics: Using Social and Emotional Competencies
- Risk Management
1. Knowledge Management: Learn the Basics of Knowledge Management
The knowledge held by an organization’s employees is sometimes its most valuable asset. Therefore, it should be stored, protected, and managed like any other resource. This course will introduce you to knowledge management tips, techniques, and processes.
In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams’ KM Process Framework, Gamble and Blackwell’s knowledge management matrix, Botha’s process model, and Nonaka and Takeuchi’s spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.
2. Beyond Workplace Politics: Using Social and Emotional Competencies: How to Cope with Workplace Politics
This elearning version of Beyond Workplace Politics: Using Social and Emotional Competencies will allow you to use Social and Emotional Competencies to lessen the impact of workplace politics in your career.
Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.
3. Risk Management: Learn The Most Essential Part Of Project Management
Risk management has long been an essential part of project management, but it has also become an increasingly important part of organizational best practices. This course will introduce you to the basic principles of risk management.
In this course, you will learn about the seven R’s and four T’s that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Knowledge Management 3 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Knowledge Management
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Making Connections
Session 2: Definitions
- Defining Knowledge
- Tacit Versus Explicit Knowledge
- Communicating Explicit and Tacit Knowledge
- Defining Knowledge Management
- Case Studies
- Summary
- Lessons Learned
- History of Knowledge Management
- Karl-Erik Svelby
- Going Global
Session 3: The Business Case for Knowledge Management
- Reducing Costs and Growing Sales with Knowledge Management
- How Knowledge Management Can Help Reduce Costs
- How Knowledge Management Can Help Grow Sales
- Personal Work Performance and Bottom Line Benefits
- Business Case Basics
- What to Include in Your Business Case
- Sample Knowledge Management Business Case
- Cost of Recommended Program or Change
- Executive Summary
Session 4: The Knowledge Management Mix
- People
- Company Directory
- Establish a Best Practice Database
- Communities of Practice
- Tips for Developing a Community of Practice within an Organization
- Breaking Down the Model
- Summary
- Recognition within the Knowledge Management Mix
- Technology
- Process
- Explicit Knowledge Processes
- Using a Content Management System
- Content Management System Considerations
- Tacit Knowledge Processes
Session 5: The Knowledge Management Framework
- Introduction
- Needs Analysis
- How Do I Conduct A Needs Analysis?
- Stage One: Define Your Research
- Stage Two: Collect Data
- Stage Three: Analyze Data
- Stage Four: Present What You Have Found
- Stage Five: Plan for the Future
- Resource Identification
- Steps for Resource Identification
- Breaking Down the Phases
- Process Analysis, Identification, and Construction
- Process Checklist
- Making Connections
- Implementing New Processes
- Accumulating, Sharing, and Storing Knowledge
Session 6: ITandD’s Conundrum
- Introduction
- Questions
- Session 7: Knowledge Management Models
- The KM Process Framework (Bukowitz and Williams)
- Model Overview
- Breaking Down the Model
- Knowledge Management Matrix (Gamble and Blackwell)
- Breaking Down the Model
- Case Study
- Process Model (Botha)
- Breaking Down the Model
- Case Study
- Knowledge Spiral Model (Nonaka and Takeuchi)
- Case Study
- Summary of the Models Presented
Session 8: The Knowledge Management Toolkit
- Cross-Functional Teams
- Making Connections
- Case Study
- Mentoring
- Making Connections
- Defining Mentorship
- Organizational Culture: Making Connections
- Making Connections
- Zappos
- Zappos Culture
- Zappos Family Core Values
- Summary
- Making Connections
- Grow Your Culture to Support Your Initiative
- Tips for Crafting a Knowledge-Sharing Culture
- IT Solutions
- Summary
- Which Technologies Would Be Best?
- Questions
Session 9: Implementing Knowledge Management Initiatives
- Building Knowledge Networks
- How to Build Knowledge Networks
- Creating a Knowledge Management Body of Knowledge (KMBOK)
- Making Connections
- What Is a Body of Knowledge? What Is a KMBOK?
- Steps to Create Your Organization’s KMBOK
- Creating a Chief Knowledge Officer (CKO) Position
- What Is a Chief Knowledge Officer?
- What Is a Chief Knowledge Officer Responsible For?
- Hire Internally or Externally?
- Advertise for Your CKO
- Creating a Post-Mortem Plan
- Benefits of Post Mortems
- How to Conduct a Post Mortem
- After the Post Mortem
- Creating Measures
- Creating Measures
- Introduction
- Plan to Measure
- What to Measure
- Ways to Measure
- Start With a Pilot
- Steps to Creating a Pilot Program
- Benefits of a Pilot Program
- Possible Benefits of a Pilot Program
- Where Do I Put This?
- Choosing a Location
- Centralized Organizations
- Decentralized Organizations
- You Have A Place – Now What Do You Need?
- Support Your Organization Through the Change
- Tips for Organizational Change
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Beyond Workplace Politics: Using Social and Emotional Competencies
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment, Part One
- Pre-Assignment, Part Two
Session 2: What is Workplace Politics?
- Workplace Politics
- Formal Versus Informal Hierarchy
- What to Do About Rumors
Session 3: Lessons from Social and Emotional Intelligence
- History of Social and Emotional Intelligence
- Defining Social and Emotional Intelligence
Session 4: Self-Awareness
- Understanding Self-Awareness
Session 5: Self-Management
- Understanding Self-Management
- Improving Self-Management through Reflection
- Reflective Diary
Session 6: Social Awareness
- Empathy, Organizational and Service Awareness
- Empathy
- Organizational Awareness
- Service Awareness
Session 7: Good Relationship Skills
- Identifying Relationship Skills
- N’Derial III, Part One
- N’Derial III, Part Two
- Individual Action Steps
- Reflection
Session 8: Responsible Decision Making
- Decision Making
- Decision-Making Traps
- Decision Wheel
- Decision Wheel Method
Session 9: Creating Your Workplace Philosophy
- Philosophy Statement
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Risk Management
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Understanding Risk
- Pre-Assignment Review
- Defining Risk and Risk Management
- Types of Risks
- Examples of Risk
- What is Risk Management?
- Establishing Your Risk Management Context
- Key Models
- ISO 31000 Standard and Guide 73
Session 3: Risk Management Activities
- The Seven R’s And Four T’s
Session 4: Assessing Risk
- A Risk Assessment Process
- Sample Template
- Identifying Risks
- Evaluation Method
- General Motors
- Task One: Risk One
- Task One: Risk Two
- Task One: Risk Three
- Task Two
Session 5: Responding to Risks
- Risk Responses
- Key Considerations
- Case Study: General Motors (Part Two)
Session 6: Resourcing Controls
- Identifying and Evaluating Controls
- Case Study: General Motors (Part Three)
Session 7: Reaction Planning
- The Worst-Case Scenario
- Case Study: General Motors (Part Four)
Session 8: Reporting and Monitoring
- The Reporting Structure
- Reporting and Monitoring Framework
- Reporting Checklist
- Monitoring Checklist
Session 9: Reviewing and Evaluating the Framework
- A Review Checklist
- Scaling the Program
- Back at Work
Session 10: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
• Get where you want to be in life.
• How to unclutter your mind to succeed.
• Achieve your dreams using your imagination.
• How to have faith in yourself.
Features:
• Life time access
• Complement your individual course purchase.
• Click here Personal Success Training Program to see thousands of positive reviews,
Hurry - offer - ends today!
Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Knowledge Management Online Bundle, 3 Courses
Learn the Basics of Knowledge Management
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
SANTA DISCOUNTS AND FREE UPGRADES
HURRY OFFER EXTENDED ONE DAY!
About This Course
What you will learn - Learn the Basics of Knowledge Management
|
|
Get BIG Savings with our Knowledge Management Online Bundle, 3 Courses
- Knowledge Management
- Beyond Workplace Politics: Using Social and Emotional Competencies
- Risk Management
1. Knowledge Management: Learn the Basics of Knowledge Management
The knowledge held by an organization’s employees is sometimes its most valuable asset. Therefore, it should be stored, protected, and managed like any other resource. This course will introduce you to knowledge management tips, techniques, and processes.
In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams’ KM Process Framework, Gamble and Blackwell’s knowledge management matrix, Botha’s process model, and Nonaka and Takeuchi’s spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.
2. Beyond Workplace Politics: Using Social and Emotional Competencies: How to Cope with Workplace Politics
This elearning version of Beyond Workplace Politics: Using Social and Emotional Competencies will allow you to use Social and Emotional Competencies to lessen the impact of workplace politics in your career.
Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.
3. Risk Management: Learn The Most Essential Part Of Project Management
Risk management has long been an essential part of project management, but it has also become an increasingly important part of organizational best practices. This course will introduce you to the basic principles of risk management.
In this course, you will learn about the seven R’s and four T’s that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Knowledge Management 3 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Knowledge Management
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Making Connections
Session 2: Definitions
- Defining Knowledge
- Tacit Versus Explicit Knowledge
- Communicating Explicit and Tacit Knowledge
- Defining Knowledge Management
- Case Studies
- Summary
- Lessons Learned
- History of Knowledge Management
- Karl-Erik Svelby
- Going Global
Session 3: The Business Case for Knowledge Management
- Reducing Costs and Growing Sales with Knowledge Management
- How Knowledge Management Can Help Reduce Costs
- How Knowledge Management Can Help Grow Sales
- Personal Work Performance and Bottom Line Benefits
- Business Case Basics
- What to Include in Your Business Case
- Sample Knowledge Management Business Case
- Cost of Recommended Program or Change
- Executive Summary
Session 4: The Knowledge Management Mix
- People
- Company Directory
- Establish a Best Practice Database
- Communities of Practice
- Tips for Developing a Community of Practice within an Organization
- Breaking Down the Model
- Summary
- Recognition within the Knowledge Management Mix
- Technology
- Process
- Explicit Knowledge Processes
- Using a Content Management System
- Content Management System Considerations
- Tacit Knowledge Processes
Session 5: The Knowledge Management Framework
- Introduction
- Needs Analysis
- How Do I Conduct A Needs Analysis?
- Stage One: Define Your Research
- Stage Two: Collect Data
- Stage Three: Analyze Data
- Stage Four: Present What You Have Found
- Stage Five: Plan for the Future
- Resource Identification
- Steps for Resource Identification
- Breaking Down the Phases
- Process Analysis, Identification, and Construction
- Process Checklist
- Making Connections
- Implementing New Processes
- Accumulating, Sharing, and Storing Knowledge
Session 6: ITandD’s Conundrum
- Introduction
- Questions
- Session 7: Knowledge Management Models
- The KM Process Framework (Bukowitz and Williams)
- Model Overview
- Breaking Down the Model
- Knowledge Management Matrix (Gamble and Blackwell)
- Breaking Down the Model
- Case Study
- Process Model (Botha)
- Breaking Down the Model
- Case Study
- Knowledge Spiral Model (Nonaka and Takeuchi)
- Case Study
- Summary of the Models Presented
Session 8: The Knowledge Management Toolkit
- Cross-Functional Teams
- Making Connections
- Case Study
- Mentoring
- Making Connections
- Defining Mentorship
- Organizational Culture: Making Connections
- Making Connections
- Zappos
- Zappos Culture
- Zappos Family Core Values
- Summary
- Making Connections
- Grow Your Culture to Support Your Initiative
- Tips for Crafting a Knowledge-Sharing Culture
- IT Solutions
- Summary
- Which Technologies Would Be Best?
- Questions
Session 9: Implementing Knowledge Management Initiatives
- Building Knowledge Networks
- How to Build Knowledge Networks
- Creating a Knowledge Management Body of Knowledge (KMBOK)
- Making Connections
- What Is a Body of Knowledge? What Is a KMBOK?
- Steps to Create Your Organization’s KMBOK
- Creating a Chief Knowledge Officer (CKO) Position
- What Is a Chief Knowledge Officer?
- What Is a Chief Knowledge Officer Responsible For?
- Hire Internally or Externally?
- Advertise for Your CKO
- Creating a Post-Mortem Plan
- Benefits of Post Mortems
- How to Conduct a Post Mortem
- After the Post Mortem
- Creating Measures
- Creating Measures
- Introduction
- Plan to Measure
- What to Measure
- Ways to Measure
- Start With a Pilot
- Steps to Creating a Pilot Program
- Benefits of a Pilot Program
- Possible Benefits of a Pilot Program
- Where Do I Put This?
- Choosing a Location
- Centralized Organizations
- Decentralized Organizations
- You Have A Place – Now What Do You Need?
- Support Your Organization Through the Change
- Tips for Organizational Change
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Beyond Workplace Politics: Using Social and Emotional Competencies
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment, Part One
- Pre-Assignment, Part Two
Session 2: What is Workplace Politics?
- Workplace Politics
- Formal Versus Informal Hierarchy
- What to Do About Rumors
Session 3: Lessons from Social and Emotional Intelligence
- History of Social and Emotional Intelligence
- Defining Social and Emotional Intelligence
Session 4: Self-Awareness
- Understanding Self-Awareness
Session 5: Self-Management
- Understanding Self-Management
- Improving Self-Management through Reflection
- Reflective Diary
Session 6: Social Awareness
- Empathy, Organizational and Service Awareness
- Empathy
- Organizational Awareness
- Service Awareness
Session 7: Good Relationship Skills
- Identifying Relationship Skills
- N’Derial III, Part One
- N’Derial III, Part Two
- Individual Action Steps
- Reflection
Session 8: Responsible Decision Making
- Decision Making
- Decision-Making Traps
- Decision Wheel
- Decision Wheel Method
Session 9: Creating Your Workplace Philosophy
- Philosophy Statement
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Risk Management
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Understanding Risk
- Pre-Assignment Review
- Defining Risk and Risk Management
- Types of Risks
- Examples of Risk
- What is Risk Management?
- Establishing Your Risk Management Context
- Key Models
- ISO 31000 Standard and Guide 73
Session 3: Risk Management Activities
- The Seven R’s And Four T’s
Session 4: Assessing Risk
- A Risk Assessment Process
- Sample Template
- Identifying Risks
- Evaluation Method
- General Motors
- Task One: Risk One
- Task One: Risk Two
- Task One: Risk Three
- Task Two
Session 5: Responding to Risks
- Risk Responses
- Key Considerations
- Case Study: General Motors (Part Two)
Session 6: Resourcing Controls
- Identifying and Evaluating Controls
- Case Study: General Motors (Part Three)
Session 7: Reaction Planning
- The Worst-Case Scenario
- Case Study: General Motors (Part Four)
Session 8: Reporting and Monitoring
- The Reporting Structure
- Reporting and Monitoring Framework
- Reporting Checklist
- Monitoring Checklist
Session 9: Reviewing and Evaluating the Framework
- A Review Checklist
- Scaling the Program
- Back at Work
Session 10: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
• Get where you want to be in life.
• How to unclutter your mind to succeed.
• Achieve your dreams using your imagination.
• How to have faith in yourself.
Features:
• Life time access
• Complement your individual course purchase.
• Click here Personal Success Training Program to see thousands of positive reviews,
Hurry - offer - ends today!
Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.