About This Course
What you will learn - Learn Powerful Communication Skills!
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Get BIG Savings with our Ultimate Interpersonal Skills Online Bundle, 10 Certificate Courses
- Interpersonal Skills
- Emotional Intelligence
- Social Intelligence
- Communication Strategies
- Body Language Basics
- Assertiveness and Self-Confidence
- Negotiation Skills
- Increasing Your Happiness
- Appreciative Inquiry
- Critical Thinking
1. Interpersonal Skills: Learn Powerful Communication Skills!
We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
The Training in Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
By the end of this Interpersonal Skills Online Short Course, you will be able to:
- Understand the difference between hearing and listening
- Know some ways to improve the verbal skills of asking questions and communicating with power
- Understand what non-verbal communication is and how it can enhance interpersonal relationships
- Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
- Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
- Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
- Understand how the use of facts and emotions can help bring people to your side
- Identify ways of sharing one's opinions constructively
- Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
- Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive
2. Emotional Intelligence: Control Your Actions and Emotions in A Positive Way
Emotional intelligence describes the ability to understand one's own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence course you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.
By the end of this Emotional Intelligence Online Short Course, you will be able to:
- Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
- Understand, use and manage your emotions
- Verbally communicate with others
- Successfully communicate with others in a non-verbal manner
- Identify the benefits of emotional intelligence
- Relate emotional intelligence to the workplace
- Balance optimism and pessimism
- Effectively impact others
3. Social Intelligence: Increase Your Influence During Social Situations
Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.
Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!
By the end of this Social Intelligence Online Short Course, you will be able to:
- Be aware of our own behaviors
- Learn to be empathetic with others
- Know tools for active listening
- Effectively communicate interpersonally
- Recognize various social cues
- Determine appropriate conversation topics
- Know various forms of body language
4. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.
These communication skills courses will help you understand the different methods of communication and how to make the most of each of them.
Course Topics:
- Paraverbal Communication
- Body Language
- The four stages in the Appreciative Inquiry model are known as the 4-D cycle
- Speaking Like a Star
- Positive Signals
By the end of this Communication Strategies Online Course, you will be able to:
- Understand what communication is
- Understand the different ways communication takes place
- Overcome communication blockages
- Make the most of non-verbal and paraverbal communication
- Understand and utilize the STAR method
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Establish common ground with others
5. Body Language Basics: Understanding Body Language is a Great Advantage in Daily Communication
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.
Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.
By the end of this Body Language Basics Online Short Course, you will be able to:
- Define body language
- Understand the benefits and purpose of interpreting body language
- Learn to interpret basic body language movements
- Recognize common mistakes when interpreting body language
- Understand your own body language and what you are communicating
- Practice your body language skills
6. Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!
Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.
The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.
By the end of the Assertiveness and Self-Confidence Online Short Course, you will be able to:
- Define assertiveness and self-confidence, and list the 4 styles of communication
- Describe the types of negative thinking, and how one can overcome negative thoughts
- Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
- Define the importance of goal setting, and practice setting SMART goals for assertive behavior
- Utilize methodologies for understanding your worth - and the use of positive talk
- List reasons why a pleasing appearance and body language are critical for creating a strong first impression
- Practice sending positive communications phrased as "I-Messages"
- Use the STAR model to make your case during a presentation challenge
- Display rapport-building skills through assertive methods of expressing disagreement and consensus - building techniques
- Practice strategies for gaining positive outcomes in difficult interpersonal situations.
7. Negotiation Skills: Understand The Phases Of Negotiation
Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.
This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
By the end of this Negotiation Skills Online Short Course, you will be able to:
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Understand and apply basic negotiating concepts
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else
8. Increasing Your Happiness: Increase Your Happiness to Improve Productivity in the Workplace
Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.
With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.
By the end of this Increasing Your Happiness Online Short Course, you will be able to:
- Discuss how planning ahead cultivates workplace happiness
- Create a nightly routine and daily plan
- Relate more effectively to others in the workplace
- Understand how the workspace environment impacts happiness
- Think more positively
- Take actions that will create greater workplace happiness
9. Appreciative Inquiry: Strengthen an Organization by Creating a Positive Environment
Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning employees will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what's wrong will transform the individuals and in turn transform the organization.
Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business. Through best practices and positive stories you are able to transform your organization.
By the end of this Appreciative Inquiry Online Short Course, you will be able to:
- Know the meaning of appreciative inquiry
- Think in positive terms and avoid thinking negatively
- Encourage others to think positively
- Recognize positive attributes in people
- Create positive imagery
- Manage and guide employees in a positive environment
10. Critical Thinking: Analyze and Evaluate Information to Boost Your Performance
Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.
Our Critical Thinking course will lead you to be a more rational and disciplined thinker. It will reduce bias which will provide a greater understanding of the environment. This course will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance.
By the end of this Critical Thinking Online Short Course, you will be able to:
- Understand the components of critical thinking
- Utilise non-linear thinking
- Use logical thinking
- Recognise what it means to be a critical thinker
- Evaluate information using critical thinking skills
- Identify the benefits of critical thinking
- Revise perspective, when necessary
- Comprehend problem solving abilities
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Interpersonal Skills 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Interpersonal Skills Online Course
Module One - Getting Started
Module Two - Verbal Communication Skills
- Listening and hearing: they aren't the same thing
- Asking questions
- Communicating with power
Module Three - Non-Verbal Communication Skills
- Body language
- The signals you sent to others
- It's not what you say, it's how you say it
Module Four - Making Small Talk and Moving Beyond
- Starting a conversation
- The four levels of conversation
Module Five - Moving the Conversation Along
- Asking for examples
- Using repetition
- Using summary questions
- Asking for clarity and completeness
Module Six - Remembering Names
- Creating a powerful introduction
- Using Mnemonics
- Uh-oh... I've forgotten your name
Module Seven - Influencing Skills
- Seeing the other side
- Building a bridge
- Giving in without giving up
Module Eight - Bringing People to Your Side
- A dash of emotion
- Plenty of facts
- Bringing it all together
Module Nine - Sharing your Opinion
- Using I-messages
- Disagreeing constructively
- Building consensus
Module Ten - Negotiation Basics
- Preparation
- Opening
- Bargaining
- Closing
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 2 - Certificate In Emotional Intelligence Online Course
Module One - Getting Started
Module Two - What is Emotional Intelligence?
- Self-management
- Self-awareness
- Self-regulation
- Self-motivation
- Empathy
Module Three - Skills in Emotional Intelligence
- How to accurately perceive emotions
- Use emotions to facilitate thinking
- Manage emotions
Module Four - Verbal Communication Skills
- Focused listening
- Asking questions
- Communicating with flexibility and authenticity
Module Five - Non-Verbal Communication Skills
- Body Language
- It's not what you say, it's how you say it
Module Six - Social Management and Responsibility
- Benefits of emotional intelligence
- Articulate your emotions using language
Module Seven - Tools to Regulate your Emotions
- Seeing the other side
- Self-management and self-awareness
- Giving in without giving up
Module Eight - Gaining Control
- Using coping thoughts
- Using relaxation techniques
- Bringing it all together
Module Nine - Business Practices (Part 1)
- Understand emotions and how to manage them in the workplace
- Role of emotional intelligence at work
- Disagreeing constructively
Module Ten - Business Practices (Part 2)
- Optimism
- Pessimism
- The balance between optimism and pessimism
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 3 - Certificate In Social Intelligence Online Course
Module One - Getting Started
Module Two - Increase your Self Awareness
- Remove or limit self-deception
- Ask for feedback
- Be open to change
- Reflect on your actions
Module Three - The Keys to Empathy
- Listening and paying attention
- Don't judge
- Shift your view
- Don't show fake emotion
Module Four - Active Listening
- Attunement
- Don't jump to conclusions
- Shift your focus
- Don't discount feelings
Module Five - Insight on Behavior
- Perception
- Facts vs. emotions
- Online communication
- Listen and watch more
Module Six - Communication
- Give respect and trust
- Be consistent
- Always keep your cool
- Observing body language
Module Seven - Social Cues (Part 1)
- Recognizing social situations
- The eyes have it
- Non-verbal cues
- Verbal cues
Module Eight - Social Cues (Part 2)
- Spectrum og cues
- Review and reflect
- Being adaptable and flexible
- Personal space
Module Nine - Conversation Skills
- Current events
- Conversation topics
- Cues to watch for
- Give people your attention
Module Ten - Body Language
- Be aware of your movements
- It's not what you say, It's how you say it
- Open vs. closed body language
- Communicate with power
Module Eleven - Building Rapport
- Take the high road
- Forget about yourself
- Remembering people
- Ask good questions
Module Twelve - Wrapping Up
Course 4 - Certificate In Communication Strategies Online Course
Section One: Getting Started
Section Two: The Big Picture
- What is Communication?
- How Do We Communicate?
- Who’s Listening?
Section Three: Barriers to Communication
- It All Starts with Me
- Common Barriers to Communication
- Language Barriers
- Cultural Barriers
- Location Barriers
Section Four: Paraverbal Communication Skills
- The Power of Pitch
- The Power of Tone
- Vocal Speed Camera
Section Five: Non-Verbal Communication
- Your Body Speaks its own Language
Section Six: Speak Like a STAR
Using STAR
- Situation
- Task
- Action
- Response
Section Seven: Listening Skills
- Ten Ways to Listen Better Today
- Understanding Active Listening
- Sending Positive Signals to Others
Section Eight: Asking Good Questions
- Asking Open Questions
- Probing Questions
Section Nine: Appreciative Inquiry
- The Four Stages
- The Purpose of Appreciative Inquiry
Section Ten: The Art of Conversation Using SPEAC
- Suppose
- Prepare
- Enquire
- Ascertain
- Change
Section Eleven: Advanced Communication Skills
- Precipitating Factors
- Common Ground
Section Twelve: Wrapping up
Course 5 - Certificate In Body Language Basics Online Course
Module One - Getting Started
Module Two -Communicating with Body Language
- Learning a new language
- The power of body language
- More than words
- Actions speak louder than words
Module Three - Reading Body Language
- Head position
- Translating gestures into words
- Open vs Closed body language
- The eyes have it
Module Four - Body Language Mistakes
- Poor posture
- Invading personal space
- Quick movements
- Fidgeting
Module Five - Gender Differences
- Facial Expressions
- Personal Distances
- Female Body Language
- Male Body Language
Module Six - Nonverbal Communication
- Common gestures
- The signals you send to others
- It's not what you say, it's how you say it
- What your posture says
Module Seven - Facial Expressions
- Linked with emotion
- Micro-expressions
- Facial action coding systems (FACS)
- Universal facial expressions
Module Eight - Body Language in Business
- Communicate with power
- Cultural differences
- Building trust
- Mirroring
Module Nine - Lying and Body Language
- Watch their hands
- Forced smiles
- Eye contact
- Changes in posture
Module Ten - Improve your Body Language
- Be aware of your movements
- The power of confidence
- Position and posture
- Practice in a mirror
Module Eleven - Matching your Words to your Movement
- Involuntary movements
- Say what you mean
- Always be consistent
- Actions will trump words
Module Twelve - Wrapping Up
Course 6 - Certificate In Assertiveness and Self-Confidence Online Course
Module One - Getting Started
Module Two - What does Self-Confidence mean to you?
- What is Assertiveness?
- What is Self-Confidence?
- The Four styles
Module Three - Obstacle to our Goals
- Types of negative thinking
- Personal Application
Module Four - Communication Skills
- Listening and hearing; they aren't the same thing
- Asking questions
- Body language
Module Five - The Importance of Goal Setting
- Why goal setting is important
- Setting SMART goals
Module Six - Feeling the Part
- Identifying your worth
- Creating positive self-talk
- Identifying and addressing strengths and weaknesses
Module Seven - Looking the Part
- The importance of appearance
- The role of body language
- First impressions count
Module Eight - Sounding the Part
- It's how you say it
- Sounding confident
- Using "I" messages
Module Nine - Powerful Presentations
- What to do when you're on the spot
- Using STAR to make your case
Module Ten - Coping Techniques
- Building rapport
- Expressing disagreement
- Coming to consensus
Module Eleven - Dealing with Difficult Behavior
- Dealing with difficult situations
- Key tactics
Module Twelve - Wrapping Up
Course 7 - Certificate In Negotiation Skills Online Course
Module One - Getting Started
Module Two - Understanding Negotiation
- Types of negotiations
- The three phases
- Skills for successful negotiation
Module Three - Getting Prepared
- Establishing your WATNA and BATNA
- Identifying your WAP
- Identifying your ZOPA
- Personal preparation
Module Four - Laying the Groundwork
- Setting the time and place
- Establishing common ground
- Creating a negotiation framework
- The negotiation process
Module Five - Phase One - Exchanging Information
- Getting off on the right foot
- What to share
- What to keep to yourself
Module Six - Phase Two - Bargaining
- What to expect
- Techniques to try
- How to break an impasse
Module Seven - About Mutual Gain
- Three ways to see your options
- About mutual gain
- Creating a mutual gain solution
- What do I want?
- What do they want?
- What do we want?
Module Eight - Phase Three - Closing
- Reaching consensus
- Building an agreement
- Setting the terms of the agreement
Module Nine - Dealing with Difficult Issues
- Being prepared for environmental tactics
- Dealing with personal attacks
- Controlling your emotions
- Deciding when it's time to walk away
Module Ten - Negotiating Outside the Boardroom
- Adapting the process for smaller negotiations
- Negotiating via telephone
- Negotiating via email
Module Eleven - Negotiating on Behalf of Someone Else
- Choosing the negotiating team
- Covering all the bases
- Dealing with tough questions
Module Twelve - Wrapping Up
Course 8 - Certificate In Increasing Your Happiness Online Course
Module One: Getting Started
Module Two: Plan Ahead for Happiness
- Have a Nightly Routine
- Get at Least 8 Hours of Sleep
- Wake Up Early Enough for Some “Me” Time
- Give Yourself Time to Arrive at Work Early
Module Three: Plan Your Day
- Arrive 10-15 Minutes Early
- Check for Action Items
- Create a To-Do List for the Day
- Build in Breaks
Module Four: Relate to Others
- Greet Your Colleagues
- Smile! Fake It If You Have To!
- Build Your Support Team
- Take Time to Socialize
Module Five: Go to Your Happy (Work) Space
- Create a Workspace That Makes You Happy
- Clear the Clutter
- Bring in Personal Touches
- Add Some Green!
Module Six: Accentuate the Positive
- Use a Daily Affirmation
- Surround Yourself with Positive People
- Limit Your Negative Interactions
- Build Friendships
Module Seven: Use Your Benefits
- Use Your Vacation and Paid Time Off!
- Gym or Health Club Memberships
- Employee Assistance Programs
- Explore Other Benefits
Module Eight: Take Control of Your Career Happiness
- Take Control of Your Professional Development
- Seek Frequent Feedback
- Practice Professional Courage
- Seek Mentoring, and Seek to Mentor Others
Module Nine: Set Boundaries
- Learn to Say No
- Learn to Say Yes
- Protect Your Downtime
- Know When to Call It a Day
Module Ten: Practice Positivity
- Address Conflict and Misunderstandings Directly
- Keep Your Interactions Positive
- Practice Gratitude
- Look for the Silver Lining
Module Eleven: Choose to Be Happy
- Happiness is a Choice
- Choose Your Stress Response
- Do One Thing Every Day That You Love and Enjoy
- Seek to Make Positive Changes
Module Twelve: Wrapping Up
Course 9 - Certificate In Appreciative Inquiry Online Course
Module One - Geting Started
Module Two - Introducing Appreciative Inquiry
- What is Appreciative Inquiry?
- Generating a Better Future
- Engaging People in Positive Thought
- Change the Person, Change the Organisation
Module Three - Changing the Way You Think
- Shifting from "What's Wrong?" to "What's Right?"
- It's not eliminating mistakes - It's holding up success
- Positive language will affect people's thinking
- Limit or remove negative phrasing
Module Four - Four D Model
- Discovery
- Dream
- Design
- Delivery
Module Five - Four I Model
- Initiate
- Inquire
- Imagine
- Innovate
Module Six - Appreciative Inquiry Interview Style
- Framing positive questions
- Solicit positive stories
- Finding what works
- Recognize the reoccurring themes
Module Seven - Anticipatory Reality
- Imagining a successful future will affect the present
- Controlling negative anticipation
- Current decisions will be influenced positively
- Base it on Data and Real examples
Module Eight - The Power of Positive Imagery
- Shaping performance with positive imagery
- Being better prepared for adversity
- People are more flexible and creative
- Think of the perfect situation
Module Nine - Influencing Change Through Appreciative Inquiry
- Using strengths to solve challenges
- Confidence will promote positive change
- Inquiry is a seed change
- People will gravitate towards what is expected of them
Module Ten - Coaching and Managing with Appreciative Inquiry
- Build around what works
- Focus on increases
- Recognise the best in people
- Limit or remove negative comments
Module Eleven - Creating a Positive Core
- Strengths
- Best Practices
- Peak Experiences
- Successes
Module Twelve - Wrapping Up
Course 10 - Certificate In Critical Thinking Online Course
Module One - Getting Started
Module Two - Components of Critical Thinking
- Applying reason
- Open Mindedness
- Analysis
- Logic
Module Three - Non-Linear Thinking
- Step out of your comfort zone
- Don't jump to conclusions
- Expect and initiate change
- Being ready to adapt
Module Four - Logical Thinking
- Ask the right questions
- Organise the data
- Evaluate the information
- Draw conclusions
Module Five - Critical Thinker (Part 1)
- Active listening
- Be curious
- Be disciplined
- Be humble
Module Six - Critical Thinking (Part 2)
- Seeing the big picture
- Objectivity
- Using your emotions
- Being self-aware
Module Seven - Evaluate the Information
- Making assumptions
- Watch out for the bias
- Ask clarifying questions
- SWOT analysis
Module Eight - Benefits of Critical Thinking
- Being more persuasive
- Better communication
- Better problem solving
- Increased emotional intelligence
Module Nine - Changing your Perspective
- Limitations of your point of view
- Considering others viewpoint
- Influences on bias
- When new information arrives
Module Ten - Problem Solving
- Identify inconsistencies
- Trust your instincts
- Asking why?
- Evaluate the solution(s)
Module Eleven - Putting it all Together
- Retaining your new skills
- Reflect and learn from mistakes
- Always ask questions
- Practicing critical thinking
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
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with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
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No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
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which demonstrates your commitment to learning new skills. You can share
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19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
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- Delivery: Online
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About This Course
What you will learn - Learn Powerful Communication Skills!
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Get BIG Savings with our Ultimate Interpersonal Skills Online Bundle, 10 Certificate Courses
- Interpersonal Skills
- Emotional Intelligence
- Social Intelligence
- Communication Strategies
- Body Language Basics
- Assertiveness and Self-Confidence
- Negotiation Skills
- Increasing Your Happiness
- Appreciative Inquiry
- Critical Thinking
1. Interpersonal Skills: Learn Powerful Communication Skills!
We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
The Training in Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
By the end of this Interpersonal Skills Online Short Course, you will be able to:
- Understand the difference between hearing and listening
- Know some ways to improve the verbal skills of asking questions and communicating with power
- Understand what non-verbal communication is and how it can enhance interpersonal relationships
- Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
- Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
- Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
- Understand how the use of facts and emotions can help bring people to your side
- Identify ways of sharing one's opinions constructively
- Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
- Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive
2. Emotional Intelligence: Control Your Actions and Emotions in A Positive Way
Emotional intelligence describes the ability to understand one's own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence course you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.
By the end of this Emotional Intelligence Online Short Course, you will be able to:
- Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
- Understand, use and manage your emotions
- Verbally communicate with others
- Successfully communicate with others in a non-verbal manner
- Identify the benefits of emotional intelligence
- Relate emotional intelligence to the workplace
- Balance optimism and pessimism
- Effectively impact others
3. Social Intelligence: Increase Your Influence During Social Situations
Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.
Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!
By the end of this Social Intelligence Online Short Course, you will be able to:
- Be aware of our own behaviors
- Learn to be empathetic with others
- Know tools for active listening
- Effectively communicate interpersonally
- Recognize various social cues
- Determine appropriate conversation topics
- Know various forms of body language
4. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.
These communication skills courses will help you understand the different methods of communication and how to make the most of each of them.
Course Topics:
- Paraverbal Communication
- Body Language
- The four stages in the Appreciative Inquiry model are known as the 4-D cycle
- Speaking Like a Star
- Positive Signals
By the end of this Communication Strategies Online Course, you will be able to:
- Understand what communication is
- Understand the different ways communication takes place
- Overcome communication blockages
- Make the most of non-verbal and paraverbal communication
- Understand and utilize the STAR method
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Establish common ground with others
5. Body Language Basics: Understanding Body Language is a Great Advantage in Daily Communication
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.
Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.
By the end of this Body Language Basics Online Short Course, you will be able to:
- Define body language
- Understand the benefits and purpose of interpreting body language
- Learn to interpret basic body language movements
- Recognize common mistakes when interpreting body language
- Understand your own body language and what you are communicating
- Practice your body language skills
6. Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!
Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.
The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.
By the end of the Assertiveness and Self-Confidence Online Short Course, you will be able to:
- Define assertiveness and self-confidence, and list the 4 styles of communication
- Describe the types of negative thinking, and how one can overcome negative thoughts
- Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
- Define the importance of goal setting, and practice setting SMART goals for assertive behavior
- Utilize methodologies for understanding your worth - and the use of positive talk
- List reasons why a pleasing appearance and body language are critical for creating a strong first impression
- Practice sending positive communications phrased as "I-Messages"
- Use the STAR model to make your case during a presentation challenge
- Display rapport-building skills through assertive methods of expressing disagreement and consensus - building techniques
- Practice strategies for gaining positive outcomes in difficult interpersonal situations.
7. Negotiation Skills: Understand The Phases Of Negotiation
Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.
This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
By the end of this Negotiation Skills Online Short Course, you will be able to:
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Understand and apply basic negotiating concepts
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else
8. Increasing Your Happiness: Increase Your Happiness to Improve Productivity in the Workplace
Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.
With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.
By the end of this Increasing Your Happiness Online Short Course, you will be able to:
- Discuss how planning ahead cultivates workplace happiness
- Create a nightly routine and daily plan
- Relate more effectively to others in the workplace
- Understand how the workspace environment impacts happiness
- Think more positively
- Take actions that will create greater workplace happiness
9. Appreciative Inquiry: Strengthen an Organization by Creating a Positive Environment
Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning employees will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what's wrong will transform the individuals and in turn transform the organization.
Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business. Through best practices and positive stories you are able to transform your organization.
By the end of this Appreciative Inquiry Online Short Course, you will be able to:
- Know the meaning of appreciative inquiry
- Think in positive terms and avoid thinking negatively
- Encourage others to think positively
- Recognize positive attributes in people
- Create positive imagery
- Manage and guide employees in a positive environment
10. Critical Thinking: Analyze and Evaluate Information to Boost Your Performance
Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.
Our Critical Thinking course will lead you to be a more rational and disciplined thinker. It will reduce bias which will provide a greater understanding of the environment. This course will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance.
By the end of this Critical Thinking Online Short Course, you will be able to:
- Understand the components of critical thinking
- Utilise non-linear thinking
- Use logical thinking
- Recognise what it means to be a critical thinker
- Evaluate information using critical thinking skills
- Identify the benefits of critical thinking
- Revise perspective, when necessary
- Comprehend problem solving abilities
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For comprehensive information on units of study click the units of study tab above.
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Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
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The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Interpersonal Skills 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Interpersonal Skills Online Course
Module One - Getting Started
Module Two - Verbal Communication Skills
- Listening and hearing: they aren't the same thing
- Asking questions
- Communicating with power
Module Three - Non-Verbal Communication Skills
- Body language
- The signals you sent to others
- It's not what you say, it's how you say it
Module Four - Making Small Talk and Moving Beyond
- Starting a conversation
- The four levels of conversation
Module Five - Moving the Conversation Along
- Asking for examples
- Using repetition
- Using summary questions
- Asking for clarity and completeness
Module Six - Remembering Names
- Creating a powerful introduction
- Using Mnemonics
- Uh-oh... I've forgotten your name
Module Seven - Influencing Skills
- Seeing the other side
- Building a bridge
- Giving in without giving up
Module Eight - Bringing People to Your Side
- A dash of emotion
- Plenty of facts
- Bringing it all together
Module Nine - Sharing your Opinion
- Using I-messages
- Disagreeing constructively
- Building consensus
Module Ten - Negotiation Basics
- Preparation
- Opening
- Bargaining
- Closing
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 2 - Certificate In Emotional Intelligence Online Course
Module One - Getting Started
Module Two - What is Emotional Intelligence?
- Self-management
- Self-awareness
- Self-regulation
- Self-motivation
- Empathy
Module Three - Skills in Emotional Intelligence
- How to accurately perceive emotions
- Use emotions to facilitate thinking
- Manage emotions
Module Four - Verbal Communication Skills
- Focused listening
- Asking questions
- Communicating with flexibility and authenticity
Module Five - Non-Verbal Communication Skills
- Body Language
- It's not what you say, it's how you say it
Module Six - Social Management and Responsibility
- Benefits of emotional intelligence
- Articulate your emotions using language
Module Seven - Tools to Regulate your Emotions
- Seeing the other side
- Self-management and self-awareness
- Giving in without giving up
Module Eight - Gaining Control
- Using coping thoughts
- Using relaxation techniques
- Bringing it all together
Module Nine - Business Practices (Part 1)
- Understand emotions and how to manage them in the workplace
- Role of emotional intelligence at work
- Disagreeing constructively
Module Ten - Business Practices (Part 2)
- Optimism
- Pessimism
- The balance between optimism and pessimism
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 3 - Certificate In Social Intelligence Online Course
Module One - Getting Started
Module Two - Increase your Self Awareness
- Remove or limit self-deception
- Ask for feedback
- Be open to change
- Reflect on your actions
Module Three - The Keys to Empathy
- Listening and paying attention
- Don't judge
- Shift your view
- Don't show fake emotion
Module Four - Active Listening
- Attunement
- Don't jump to conclusions
- Shift your focus
- Don't discount feelings
Module Five - Insight on Behavior
- Perception
- Facts vs. emotions
- Online communication
- Listen and watch more
Module Six - Communication
- Give respect and trust
- Be consistent
- Always keep your cool
- Observing body language
Module Seven - Social Cues (Part 1)
- Recognizing social situations
- The eyes have it
- Non-verbal cues
- Verbal cues
Module Eight - Social Cues (Part 2)
- Spectrum og cues
- Review and reflect
- Being adaptable and flexible
- Personal space
Module Nine - Conversation Skills
- Current events
- Conversation topics
- Cues to watch for
- Give people your attention
Module Ten - Body Language
- Be aware of your movements
- It's not what you say, It's how you say it
- Open vs. closed body language
- Communicate with power
Module Eleven - Building Rapport
- Take the high road
- Forget about yourself
- Remembering people
- Ask good questions
Module Twelve - Wrapping Up
Course 4 - Certificate In Communication Strategies Online Course
Section One: Getting Started
Section Two: The Big Picture
- What is Communication?
- How Do We Communicate?
- Who’s Listening?
Section Three: Barriers to Communication
- It All Starts with Me
- Common Barriers to Communication
- Language Barriers
- Cultural Barriers
- Location Barriers
Section Four: Paraverbal Communication Skills
- The Power of Pitch
- The Power of Tone
- Vocal Speed Camera
Section Five: Non-Verbal Communication
- Your Body Speaks its own Language
Section Six: Speak Like a STAR
Using STAR
- Situation
- Task
- Action
- Response
Section Seven: Listening Skills
- Ten Ways to Listen Better Today
- Understanding Active Listening
- Sending Positive Signals to Others
Section Eight: Asking Good Questions
- Asking Open Questions
- Probing Questions
Section Nine: Appreciative Inquiry
- The Four Stages
- The Purpose of Appreciative Inquiry
Section Ten: The Art of Conversation Using SPEAC
- Suppose
- Prepare
- Enquire
- Ascertain
- Change
Section Eleven: Advanced Communication Skills
- Precipitating Factors
- Common Ground
Section Twelve: Wrapping up
Course 5 - Certificate In Body Language Basics Online Course
Module One - Getting Started
Module Two -Communicating with Body Language
- Learning a new language
- The power of body language
- More than words
- Actions speak louder than words
Module Three - Reading Body Language
- Head position
- Translating gestures into words
- Open vs Closed body language
- The eyes have it
Module Four - Body Language Mistakes
- Poor posture
- Invading personal space
- Quick movements
- Fidgeting
Module Five - Gender Differences
- Facial Expressions
- Personal Distances
- Female Body Language
- Male Body Language
Module Six - Nonverbal Communication
- Common gestures
- The signals you send to others
- It's not what you say, it's how you say it
- What your posture says
Module Seven - Facial Expressions
- Linked with emotion
- Micro-expressions
- Facial action coding systems (FACS)
- Universal facial expressions
Module Eight - Body Language in Business
- Communicate with power
- Cultural differences
- Building trust
- Mirroring
Module Nine - Lying and Body Language
- Watch their hands
- Forced smiles
- Eye contact
- Changes in posture
Module Ten - Improve your Body Language
- Be aware of your movements
- The power of confidence
- Position and posture
- Practice in a mirror
Module Eleven - Matching your Words to your Movement
- Involuntary movements
- Say what you mean
- Always be consistent
- Actions will trump words
Module Twelve - Wrapping Up
Course 6 - Certificate In Assertiveness and Self-Confidence Online Course
Module One - Getting Started
Module Two - What does Self-Confidence mean to you?
- What is Assertiveness?
- What is Self-Confidence?
- The Four styles
Module Three - Obstacle to our Goals
- Types of negative thinking
- Personal Application
Module Four - Communication Skills
- Listening and hearing; they aren't the same thing
- Asking questions
- Body language
Module Five - The Importance of Goal Setting
- Why goal setting is important
- Setting SMART goals
Module Six - Feeling the Part
- Identifying your worth
- Creating positive self-talk
- Identifying and addressing strengths and weaknesses
Module Seven - Looking the Part
- The importance of appearance
- The role of body language
- First impressions count
Module Eight - Sounding the Part
- It's how you say it
- Sounding confident
- Using "I" messages
Module Nine - Powerful Presentations
- What to do when you're on the spot
- Using STAR to make your case
Module Ten - Coping Techniques
- Building rapport
- Expressing disagreement
- Coming to consensus
Module Eleven - Dealing with Difficult Behavior
- Dealing with difficult situations
- Key tactics
Module Twelve - Wrapping Up
Course 7 - Certificate In Negotiation Skills Online Course
Module One - Getting Started
Module Two - Understanding Negotiation
- Types of negotiations
- The three phases
- Skills for successful negotiation
Module Three - Getting Prepared
- Establishing your WATNA and BATNA
- Identifying your WAP
- Identifying your ZOPA
- Personal preparation
Module Four - Laying the Groundwork
- Setting the time and place
- Establishing common ground
- Creating a negotiation framework
- The negotiation process
Module Five - Phase One - Exchanging Information
- Getting off on the right foot
- What to share
- What to keep to yourself
Module Six - Phase Two - Bargaining
- What to expect
- Techniques to try
- How to break an impasse
Module Seven - About Mutual Gain
- Three ways to see your options
- About mutual gain
- Creating a mutual gain solution
- What do I want?
- What do they want?
- What do we want?
Module Eight - Phase Three - Closing
- Reaching consensus
- Building an agreement
- Setting the terms of the agreement
Module Nine - Dealing with Difficult Issues
- Being prepared for environmental tactics
- Dealing with personal attacks
- Controlling your emotions
- Deciding when it's time to walk away
Module Ten - Negotiating Outside the Boardroom
- Adapting the process for smaller negotiations
- Negotiating via telephone
- Negotiating via email
Module Eleven - Negotiating on Behalf of Someone Else
- Choosing the negotiating team
- Covering all the bases
- Dealing with tough questions
Module Twelve - Wrapping Up
Course 8 - Certificate In Increasing Your Happiness Online Course
Module One: Getting Started
Module Two: Plan Ahead for Happiness
- Have a Nightly Routine
- Get at Least 8 Hours of Sleep
- Wake Up Early Enough for Some “Me” Time
- Give Yourself Time to Arrive at Work Early
Module Three: Plan Your Day
- Arrive 10-15 Minutes Early
- Check for Action Items
- Create a To-Do List for the Day
- Build in Breaks
Module Four: Relate to Others
- Greet Your Colleagues
- Smile! Fake It If You Have To!
- Build Your Support Team
- Take Time to Socialize
Module Five: Go to Your Happy (Work) Space
- Create a Workspace That Makes You Happy
- Clear the Clutter
- Bring in Personal Touches
- Add Some Green!
Module Six: Accentuate the Positive
- Use a Daily Affirmation
- Surround Yourself with Positive People
- Limit Your Negative Interactions
- Build Friendships
Module Seven: Use Your Benefits
- Use Your Vacation and Paid Time Off!
- Gym or Health Club Memberships
- Employee Assistance Programs
- Explore Other Benefits
Module Eight: Take Control of Your Career Happiness
- Take Control of Your Professional Development
- Seek Frequent Feedback
- Practice Professional Courage
- Seek Mentoring, and Seek to Mentor Others
Module Nine: Set Boundaries
- Learn to Say No
- Learn to Say Yes
- Protect Your Downtime
- Know When to Call It a Day
Module Ten: Practice Positivity
- Address Conflict and Misunderstandings Directly
- Keep Your Interactions Positive
- Practice Gratitude
- Look for the Silver Lining
Module Eleven: Choose to Be Happy
- Happiness is a Choice
- Choose Your Stress Response
- Do One Thing Every Day That You Love and Enjoy
- Seek to Make Positive Changes
Module Twelve: Wrapping Up
Course 9 - Certificate In Appreciative Inquiry Online Course
Module One - Geting Started
Module Two - Introducing Appreciative Inquiry
- What is Appreciative Inquiry?
- Generating a Better Future
- Engaging People in Positive Thought
- Change the Person, Change the Organisation
Module Three - Changing the Way You Think
- Shifting from "What's Wrong?" to "What's Right?"
- It's not eliminating mistakes - It's holding up success
- Positive language will affect people's thinking
- Limit or remove negative phrasing
Module Four - Four D Model
- Discovery
- Dream
- Design
- Delivery
Module Five - Four I Model
- Initiate
- Inquire
- Imagine
- Innovate
Module Six - Appreciative Inquiry Interview Style
- Framing positive questions
- Solicit positive stories
- Finding what works
- Recognize the reoccurring themes
Module Seven - Anticipatory Reality
- Imagining a successful future will affect the present
- Controlling negative anticipation
- Current decisions will be influenced positively
- Base it on Data and Real examples
Module Eight - The Power of Positive Imagery
- Shaping performance with positive imagery
- Being better prepared for adversity
- People are more flexible and creative
- Think of the perfect situation
Module Nine - Influencing Change Through Appreciative Inquiry
- Using strengths to solve challenges
- Confidence will promote positive change
- Inquiry is a seed change
- People will gravitate towards what is expected of them
Module Ten - Coaching and Managing with Appreciative Inquiry
- Build around what works
- Focus on increases
- Recognise the best in people
- Limit or remove negative comments
Module Eleven - Creating a Positive Core
- Strengths
- Best Practices
- Peak Experiences
- Successes
Module Twelve - Wrapping Up
Course 10 - Certificate In Critical Thinking Online Course
Module One - Getting Started
Module Two - Components of Critical Thinking
- Applying reason
- Open Mindedness
- Analysis
- Logic
Module Three - Non-Linear Thinking
- Step out of your comfort zone
- Don't jump to conclusions
- Expect and initiate change
- Being ready to adapt
Module Four - Logical Thinking
- Ask the right questions
- Organise the data
- Evaluate the information
- Draw conclusions
Module Five - Critical Thinker (Part 1)
- Active listening
- Be curious
- Be disciplined
- Be humble
Module Six - Critical Thinking (Part 2)
- Seeing the big picture
- Objectivity
- Using your emotions
- Being self-aware
Module Seven - Evaluate the Information
- Making assumptions
- Watch out for the bias
- Ask clarifying questions
- SWOT analysis
Module Eight - Benefits of Critical Thinking
- Being more persuasive
- Better communication
- Better problem solving
- Increased emotional intelligence
Module Nine - Changing your Perspective
- Limitations of your point of view
- Considering others viewpoint
- Influences on bias
- When new information arrives
Module Ten - Problem Solving
- Identify inconsistencies
- Trust your instincts
- Asking why?
- Evaluate the solution(s)
Module Eleven - Putting it all Together
- Retaining your new skills
- Reflect and learn from mistakes
- Always ask questions
- Practicing critical thinking
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
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• How to have faith in yourself.
Features:
• Life time access
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• Click here Personal Success Training Program to see thousands of positive reviews,
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
