About This Course
What you will learn - Essential elements in evaluating and measuring results
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Get BIG Savings with our Measuring Training Results Online Bundle, 10 Certificate Courses
- Measuring Training Results
- Developing a Training Needs Analysis
- Train The Trainer - Improving Training Results
- Teamwork and Team Building
- Making Training Stick
- Building Better Teams
- Orientation Handbook: Getting Employees Off to a Good Start
- Motivation Training: Motivating Your Workforce
- Train The Trainer: Survival Skills
- Delivering Constructive Criticism
1. Measuring Training Results: Learn about essential elements in evaluating and measuring results
In this Measuring Training Results Online Certificate Course, you'll explore the essential elements in evaluating training and measuring results, while creating a process that is simple for trainers and human resource practitioners to implement.
Focused entirely on measuring training results, this program covers the framework of a successful evaluation strategy, the four levels of the Kirkpatrick evaluation model, calculating return on investment, creating a cost-benefit analysis, and presenting results to stakeholders.
2. Developing a Training Needs Analysis: Elements Of A Training Needs Analysis
Consider training programs that you have taken in the past. Did the skills that you learned benefit your organization? Did they help you do a better job? Did you even take anything beneficial away from the training at all? A training needs analysis can help your participants answer “yes” to all of these questions, and make sure that their time (and their organization’s money) is well spent.
This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
3. Train The Trainer - Improving Training Results: Evaluate And Improve Training Results
Think back to the last training program that you conducted or attended. What did you learn from that course? How did you (or your students) apply the new skills back in the workplace? Can you tie those results directly back to the training program?
In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.
4. Teamwork and Team Building: Teamwork is Vital in a Successful Organization
For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.
The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
5. Making Training Stick: Develop An Effective Training Style
We have all participated in training courses. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day? The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session. This course will help you identify ways to make your training stickier for your students.
In this course, you’ll learn ways to help make your training stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques.
6. Building Better Teams: Create Effective, Motivated, Productive Teams
Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.
7. Orientation Handbook: Getting Employees Off to a Good Start: Develop Successful Orientation And Training Programs
Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached. This course will show you how to engage people from the moment they are hired, give them what they need to feel welcome, and let them impress you with what they bring to your company.
In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs.
8. Motivation Training: Motivating Your Workforce: Learn about motivational theories and how to apply them
Employees who feel valued and recognized for the work they do are more motivated, responsible, and productive.
This Motivation Training: Motivating your Workforce Course will help participants create a more dynamic, engaged, and energized workplace as they learn how to motivate employees. Every employee is motivated by different things, and acknowledging what motivates each person individually is important in strengthening their connection to their employer and workplace — a connection that will pay off in numerous positive ways.
9. Train The Trainer: Survival Skills: Learn The Basic Skills That Every Trainer Must Have
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this train the trainer certificate program will help you start your journey.
In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you’ll review a list of do’s and don’ts and consider your next steps.
10. Delivering Constructive Criticism: How to Manage Criticism to Benefit Your Organization
Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course you will gain valuable knowledge and skills that will assist with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.
Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review it at any time.
The Ultimate Measuring Training Results 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Measuring Training Results Online Certificate Course
Session One: Course Overview
Session Two: A Closer Look at the Training Needs Analysis
- What Is It?
- Developing the Business Case
- Process Overview – The ICE Method
Session Three: Collecting Data
- Step One: Identify the Future State
- Step Two: Identify the Current State
- Steps Three, Four, and Five
- Making Connections
- Pre-Assignment Review
Session Four: Diving Deeper Into the Data
- So Many Questions
- The McKinsey 7S Model
- SWOT Analysis
- Five Whys
- Making Connections
Session Five: Creating the Report
Session Six: Taking Action
- Making Connections
- Designing Evaluations
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 2 - Developing a Training Needs Analysis Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: A Closer Look at the Training Needs Analysis
- What Is It?
- Fitting Into the Plan and Future Growth
- The Program’s Role
- Support From Within
- Developing the Business Case
- The Essential Elements, Part One
- The Essential Elements, Part Two
- Process Overview – The ICE Method
- When is Training Not Appropriate?
- Three Steps
- Step One: Isolating
- Step Two: Consulting
- Step Three: Evaluating
- Summary
Session 3: Collecting Data
- Step One: Identify the Future State
- The First Step
- Case Studies
- Defining the Future State
- Sample Project: Improve Response Times to Customer Inquiries
- Step Two: Identify the Current State
- Sample Project: Improve Response Times to Customer Inquiries
- Step Three: Measure the Gap
- Step Four: Create an Action Plan
- Step Five: Implement and Follow Up
- Making Connections, Part One
- Making Connections, Part Two
- Task
- Pre-Assignment Review
Session 4: Diving Deeper Into the Data
- So Many Questions
- Data Collection Design
- Gathering Information
- Training Needs Analysis Questions
- Designing Valid Questions
- Adding Value to the Process
- The McKinsey 7S Model
- The 7S Framework
- About the Elements
- SWOT Analysis
- Sample SWOT
- Five Whys
- Making Connections, Part One
- Making Connections, Part Two
- Task One
- Task Two
- Task Three
Session 5: Creating the Report
- Essential Elements
Session 6: Taking Action
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Making Connections, Part Four
- Designing Evaluations
- Evaluation Levels
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Train The Trainer - Improving Training Results Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment, Part One
- Pre-Assignment, Part Two
Session 2: Setting the Framework
- Identifying What You Will Measure
- Step One: Isolating
- Step Two: Consulting
- Step Three: Evaluating
- Take Note
- Determining How You Are Going to Measure It
- Designing an Evaluation Strategy to Fit Your Training Needs, Part One
- Designing an Evaluation Strategy to Fit Your Training Needs, Part Two
- Making Connections, Part One
- Making Connections, Part Two
Session 3: Pre-Assignment Review
- Making Connections
Session 4: Kirkpatricks Evaluation Model
- Methods of Evaluation
- The Four Levels
- Exploring the Levels
- Using Rubrics to Evaluate Results
- Other Methods of Evaluation
- Points to Remember
- Creative Evaluation Strategies
- Evaluation Tips
- Evaluating the Evaluation
- Sample Feedback Form
- Getting Results by Testing the Program
- Making Connections
Session 5: The Return on Investment
- Clarifying Expectations
- Case Study
- Indicators of Value
- What Training Does
- Getting the Evaluation Right
- Making Connections
- Cost-Benefit Analysis, Part One
- Cost-Benefit Analysis, Part Two
- The Elements of the CBA
- Making Connections
- Cost-Benefit Analysis Worksheet, Part One
- Cost-Benefit Analysis Worksheet, Part Two
- Cost-Benefit Analysis Worksheet, Part Three
- Cost-Benefit Analysis Worksheet, Part Four
- Calculating the Return on Investment
Session 6: Presenting Training Results
- Getting Ready
- Preparing for the Meeting
- Getting It Right
- Ground Control
- Practice Never Hurts
- Making Connections
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Teamwork and Team Building Online Certificate Course
Section One: Getting Started
Section Two: Defining Success
- What is a Team?
- An Overview of Tuckman and Jensen’s Four-Phase Model
Section Three: Types of Teams
- The Traditional Team
- What are Self-Directed Teams
- Virtual Teams
Section Four: First Stage of Team Development – Forming
- Characteristics of the Stage Forming
- A Leaders Role for Forming
- A Followers Role for Forming
Section Five: Second Stage of Team Development – Storming
- Characteristics of the Stage Storming
- A Leaders Role for Storming
- A Followers Role for Storming
Section Six: Third Stage of Team Development – Norming
- Characteristics of the Stage Norming
- A Leaders Role for Norming
- A Followers Role for Norming
Section Seven: Fourth Stage of Team Development – Performing
- Characteristics of the Stage Performing
- A Leaders Role for Performing
- A Followers Role for Performing
Section Eight: Team Building Activities
- The Benefits and Disadvantages
- Team-Building Activities That Won’t Make People Cringe
- Location for Team-Building
Section Nine: Making the Most of Team Meetings
- Setting the Time and the Place
- Trying the 50-Minute Meeting
- Using Celebrations of All Sizes
Section Ten: Solving Problems as a Team
- The Six Thinking Hats
- Encouraging Brainstorming
- Basic Brainstorming
- Building Consensus
Section Eleven: Encouraging Teamwork
- Some Things to Do
- Some Things to Avoid
- Some Things to Consider
Section Twelve: Wrapping Up
Course 5 - Making Training Stick Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Five Strategies for Stickiness!
- Background Information
- The Five Strategies
Session 3: Designing a Program That Will Stick
- Building Support for your Program
- Think Ahead
- Reflect
- Writing Learning Objectives
- Why Display or Share Objectives?
- How Do You Write Objectives?
- Focusing on Results
- What is Measurable?
Session 4: Teaching Tips and Tricks
- The Four Steps in Experiential Learning
- Making Connections
- The Principles of Adult Learning
- Tying Learning to Work
- Adults vs. Children
Session 5: What Method is the Stickiest?
- Developing Training That is Sticky
Session 6: Following Up
- Seven Points for any Follow-Up Program
- Additional Points
- The Buddy System and Delegating Follow-Up
- Follow-up or Folly?
Session 7: Strategies for Taking Training Further
- Mentorship Programs
- Trainee Trains Others
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Building Better Teams Online Certificate Course
Session One: Course Overview
Session Two: Defining Teams
Session Three: Establishing Team Norms
- Characteristics of Teams
- Ground Rules
- Team Contracts
Session Four: Working as a Team
Session Five: Your Team Player Type
- What’s Your Team Player Type?
- What Does it Mean To Have a Number?
- My Team Style
Session Six: Building Team Trust
- Why is Trust Important?
- Building Trust
Session Seven: The Stages of Team Development
Session Eight: Team Building with TORI
Session Nine: Communication
- Defining Communication
- Listening Skills
Session Ten: Becoming a Good Team Player
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 7 - Orientation Handbook: Getting Employees Off to a Good Start Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Finding, Hiring, and Keeping Good People
- Identifying Tasks
- Making Connections
Session 3: Building Employee Commitment and Engagement
- The Four Components
- Making Connections
- Building Commitment
- Defining Clarity
- Defining Roles
- Clarity Exercise
- Competence
- Building Competence
- Influence
- Areas of Influence
- Appreciation
Session 4: Perception
- Why Perception is Important
- Your Perceptions
Session 5: Fast-Track Orientation
- Fast-Track Orientation
Session 6: Designing a Successful Orientation Program
- Using Your Experience
- Orientation versus Onboarding
- Making Connections
- Mistakes to Avoid
- Appraisal Where There Should Be Bonding
- Negative Orientation
- Disregarding the Employee
- Too Much Pressure, Too Late
- Summary
- Making Connections
Session 7: Characteristics of a Successful Orientation Process
- Making Connections
Session 8: The Commitment Curve
- Defining the Curve
- Understanding the Curve
- Stages of the Curve
- Stage One: Uninformed Optimism
- Stage Two: Informed Pessimism
- Stage Three: Hopeful Realism
- Stage Four: Informed Optimism
- What Can Be Done to Bridge the Commitment Gap?
- Applying the Curve
Session 9: Nine Orientation Habits of World-Class Employers
- Habit One: Some Aspects of Orientation Start Right Away
- Habit Two: An Orientation Checklist Helps Get Things Done
- Habit Three: On-the-Job Training Includes Coaching or Mentoring
- Habit Four: Orientation is a Process, Not an Event
- Habit Five: Many Stakeholders are Involved
- Habit Six: Orientation Relates Directly to the Organizations Business Plan
- Habit Seven: Orientation is Not Just HRs Responsibility
- Habit Eight: Focuses on Honesty, Not Quantity or Quality
- Habit Nine: Consistency is Maintained
Session 10: Obtaining Buy-In
- Obtaining Buy-In
Session 11: Employee Training
- Preparing Effective Training
- Hints for Effective Training
- A Final Note
- Addressing Learner Needs and Expectations
- Making Connections
- Learning and Training Styles
- About the Experiential Learning Cycle
- Building and Sustaining Interest
- Repeat Key Points to Aid Retention
- Provide Opportunities for Participation
- Encouraging Participation
- Going the Extra Mile
- Explain the Importance of the Training
- Methodology
- Case Study
Session 12: Adult Learning
- Principles of Adult Learning
- Applying the Principles
Session 13: Working with External Providers
- Working with External Providers
- Making Connections
Session 14: Helping People Make Connections
- Establishing Good Relationships
- Making Connections
- Buddy, Please Help Me Out
Session 15: Creating Employee Manuals
- Introduction
- Body of the Manual
- Appendices and Index
Session 16: A Bridge to Onboarding
Session 17: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 8 - Motivation Training: Motivating Your Workforce Online Certificate Course
Session One: Course Overview
Session Two: What is Motivation?
Session Three: Supervising and Motivation
- Why is Motivation Important?
- Identifying Motivators
Session Four: Motivational Theories
- A Look at Theory
- Pre-Assignment Review
Session Five: Setting Goals
- Setting Goals with SPIRIT
- Goal Setting and Goal Getting!
Session Six: The Role of Values
- Work Values
- What Do We Value In Work?
- Bringing It All Together
Session Seven: Creating a Motivational Climate
- Behavioral (Reinforcement) Theory
- Expectancy Theory
- McClelland’s Needs Theory
Session Eight: Applying Your Skills
- Situational Analysis
- Case Studies
Session Nine: Designing Motivating Jobs
- Designing My Job
- Techniques for Job Design or Redesign
- A Motivational Checklist
- Recommended Reading List
Course 9 - Train The Trainer: Survival Skills Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: What Makes a Good Trainer?
Session 2: What Makes a Good Trainer?
- What is a Trainer?
- Pre-Assignment Review
- Adult Learning
Session 3: Personal Best, Professional Best
- Putting Your Best Foot Forward
- Tips for Looking Professional
- Making Connections
Session 4: Being Genuine
- Making Connections
- Examples of Being Genuine
Session 5: Assertiveness Skills
- Understanding Assertiveness
- Aggressive Behavior
- Manipulative or Passive-Aggressive Behavior
- Passive Behavior
- Assertive Behavior
Session 6: Asking the Right Questions
- Asking Good Questions: Types of Questions
- Improving Communication with Questions
- Types of Open-Ended Questions
- Probing
- Pushing My Buttons
Session 7: Listening Skills
- Can You Hear Me?
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- What is Said and What is Heard
Session 8: Connecting with People
- Rapport Building
- Facilitative Training: Key Differences
- Other Methods to Consider
- Thinking Outside the Box
- The Tipping Point
- A Shift in Training
- Do I Have What it Takes?
Session 9: Defusing Difficult Participants
- Making Connections
Session 10: Essentials for Success
- What Makes a Good Trainer?
Session 11: Do’s and Don’ts for New Trainers
- Do
- Don't
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - Delivering Constructive Criticism Online Certificate Course
Module One - Getting Started
Module Two - When Should Feedback Occur?
- Repeated events or behavior
- Breaches in Company policy
- When informal feedback has not worked
- Immediately after the occurrence
Module Three - Preparing and Planning
- Gather facts on the issue
- Practice your tone
- Create an action plan
- Keep written records
Module Four - Choosing a Time and Place
- Check the ego at the door
- Criticize in private, praise in public
- It has to be face to face
- Create a safe atmosphere
Module Five - During the session (Part 1)
- The feedback sandwich
- Monitor body language
- Check for understanding
- Practice active listening
Module Six - During the Session (Part 2)
- Set goals
- Be collaborative
- Ask for a self-assessment
- Always keep emotions in check
Module Seven - Setting Goals
- SMART goals
- The Three P's
- Ask for their input
- Be as specific as possible
Module Eight - Diffusing Anger or Negative Emotions
- Choose the correct words
- Stay on topic
- Empathize
- Try to avoid "You messages"
Module Nine - What Not to Do
- Attacking or blaming
- Not giving them a chance to speak
- Talking down
- Becoming emotional
Module Ten - After the Session (Part 1)
- Set up a follow-up meeting
- Make yourself available
- Be very specific with the instuctions
- Provide support and resources
Module Eleven - After the Session (Part 2)
- Focus on the future
- Measuring results
- Was the action plan followed?
- If improvement is not seen, then what?
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
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with 5 courses, since then we have grown to over 10,000 online courses.
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You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Ultimate Measuring Training Results Online Bundle, 10 Certificate Courses
The Most Comprehensive Trainer Bundle
Bundle Up & Save - Learn More and Save More when you Upgrade to the Mega Bundle below & Save 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - Essential elements in evaluating and measuring results
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Get BIG Savings with our Measuring Training Results Online Bundle, 10 Certificate Courses
- Measuring Training Results
- Developing a Training Needs Analysis
- Train The Trainer - Improving Training Results
- Teamwork and Team Building
- Making Training Stick
- Building Better Teams
- Orientation Handbook: Getting Employees Off to a Good Start
- Motivation Training: Motivating Your Workforce
- Train The Trainer: Survival Skills
- Delivering Constructive Criticism
1. Measuring Training Results: Learn about essential elements in evaluating and measuring results
In this Measuring Training Results Online Certificate Course, you'll explore the essential elements in evaluating training and measuring results, while creating a process that is simple for trainers and human resource practitioners to implement.
Focused entirely on measuring training results, this program covers the framework of a successful evaluation strategy, the four levels of the Kirkpatrick evaluation model, calculating return on investment, creating a cost-benefit analysis, and presenting results to stakeholders.
2. Developing a Training Needs Analysis: Elements Of A Training Needs Analysis
Consider training programs that you have taken in the past. Did the skills that you learned benefit your organization? Did they help you do a better job? Did you even take anything beneficial away from the training at all? A training needs analysis can help your participants answer “yes” to all of these questions, and make sure that their time (and their organization’s money) is well spent.
This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
3. Train The Trainer - Improving Training Results: Evaluate And Improve Training Results
Think back to the last training program that you conducted or attended. What did you learn from that course? How did you (or your students) apply the new skills back in the workplace? Can you tie those results directly back to the training program?
In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.
4. Teamwork and Team Building: Teamwork is Vital in a Successful Organization
For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.
The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
5. Making Training Stick: Develop An Effective Training Style
We have all participated in training courses. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day? The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session. This course will help you identify ways to make your training stickier for your students.
In this course, you’ll learn ways to help make your training stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques.
6. Building Better Teams: Create Effective, Motivated, Productive Teams
Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.
7. Orientation Handbook: Getting Employees Off to a Good Start: Develop Successful Orientation And Training Programs
Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached. This course will show you how to engage people from the moment they are hired, give them what they need to feel welcome, and let them impress you with what they bring to your company.
In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs.
8. Motivation Training: Motivating Your Workforce: Learn about motivational theories and how to apply them
Employees who feel valued and recognized for the work they do are more motivated, responsible, and productive.
This Motivation Training: Motivating your Workforce Course will help participants create a more dynamic, engaged, and energized workplace as they learn how to motivate employees. Every employee is motivated by different things, and acknowledging what motivates each person individually is important in strengthening their connection to their employer and workplace — a connection that will pay off in numerous positive ways.
9. Train The Trainer: Survival Skills: Learn The Basic Skills That Every Trainer Must Have
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this train the trainer certificate program will help you start your journey.
In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you’ll review a list of do’s and don’ts and consider your next steps.
10. Delivering Constructive Criticism: How to Manage Criticism to Benefit Your Organization
Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course you will gain valuable knowledge and skills that will assist with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.
Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review it at any time.
The Ultimate Measuring Training Results 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Measuring Training Results Online Certificate Course
Session One: Course Overview
Session Two: A Closer Look at the Training Needs Analysis
- What Is It?
- Developing the Business Case
- Process Overview – The ICE Method
Session Three: Collecting Data
- Step One: Identify the Future State
- Step Two: Identify the Current State
- Steps Three, Four, and Five
- Making Connections
- Pre-Assignment Review
Session Four: Diving Deeper Into the Data
- So Many Questions
- The McKinsey 7S Model
- SWOT Analysis
- Five Whys
- Making Connections
Session Five: Creating the Report
Session Six: Taking Action
- Making Connections
- Designing Evaluations
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 2 - Developing a Training Needs Analysis Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: A Closer Look at the Training Needs Analysis
- What Is It?
- Fitting Into the Plan and Future Growth
- The Program’s Role
- Support From Within
- Developing the Business Case
- The Essential Elements, Part One
- The Essential Elements, Part Two
- Process Overview – The ICE Method
- When is Training Not Appropriate?
- Three Steps
- Step One: Isolating
- Step Two: Consulting
- Step Three: Evaluating
- Summary
Session 3: Collecting Data
- Step One: Identify the Future State
- The First Step
- Case Studies
- Defining the Future State
- Sample Project: Improve Response Times to Customer Inquiries
- Step Two: Identify the Current State
- Sample Project: Improve Response Times to Customer Inquiries
- Step Three: Measure the Gap
- Step Four: Create an Action Plan
- Step Five: Implement and Follow Up
- Making Connections, Part One
- Making Connections, Part Two
- Task
- Pre-Assignment Review
Session 4: Diving Deeper Into the Data
- So Many Questions
- Data Collection Design
- Gathering Information
- Training Needs Analysis Questions
- Designing Valid Questions
- Adding Value to the Process
- The McKinsey 7S Model
- The 7S Framework
- About the Elements
- SWOT Analysis
- Sample SWOT
- Five Whys
- Making Connections, Part One
- Making Connections, Part Two
- Task One
- Task Two
- Task Three
Session 5: Creating the Report
- Essential Elements
Session 6: Taking Action
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Making Connections, Part Four
- Designing Evaluations
- Evaluation Levels
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Train The Trainer - Improving Training Results Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment, Part One
- Pre-Assignment, Part Two
Session 2: Setting the Framework
- Identifying What You Will Measure
- Step One: Isolating
- Step Two: Consulting
- Step Three: Evaluating
- Take Note
- Determining How You Are Going to Measure It
- Designing an Evaluation Strategy to Fit Your Training Needs, Part One
- Designing an Evaluation Strategy to Fit Your Training Needs, Part Two
- Making Connections, Part One
- Making Connections, Part Two
Session 3: Pre-Assignment Review
- Making Connections
Session 4: Kirkpatricks Evaluation Model
- Methods of Evaluation
- The Four Levels
- Exploring the Levels
- Using Rubrics to Evaluate Results
- Other Methods of Evaluation
- Points to Remember
- Creative Evaluation Strategies
- Evaluation Tips
- Evaluating the Evaluation
- Sample Feedback Form
- Getting Results by Testing the Program
- Making Connections
Session 5: The Return on Investment
- Clarifying Expectations
- Case Study
- Indicators of Value
- What Training Does
- Getting the Evaluation Right
- Making Connections
- Cost-Benefit Analysis, Part One
- Cost-Benefit Analysis, Part Two
- The Elements of the CBA
- Making Connections
- Cost-Benefit Analysis Worksheet, Part One
- Cost-Benefit Analysis Worksheet, Part Two
- Cost-Benefit Analysis Worksheet, Part Three
- Cost-Benefit Analysis Worksheet, Part Four
- Calculating the Return on Investment
Session 6: Presenting Training Results
- Getting Ready
- Preparing for the Meeting
- Getting It Right
- Ground Control
- Practice Never Hurts
- Making Connections
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Teamwork and Team Building Online Certificate Course
Section One: Getting Started
Section Two: Defining Success
- What is a Team?
- An Overview of Tuckman and Jensen’s Four-Phase Model
Section Three: Types of Teams
- The Traditional Team
- What are Self-Directed Teams
- Virtual Teams
Section Four: First Stage of Team Development – Forming
- Characteristics of the Stage Forming
- A Leaders Role for Forming
- A Followers Role for Forming
Section Five: Second Stage of Team Development – Storming
- Characteristics of the Stage Storming
- A Leaders Role for Storming
- A Followers Role for Storming
Section Six: Third Stage of Team Development – Norming
- Characteristics of the Stage Norming
- A Leaders Role for Norming
- A Followers Role for Norming
Section Seven: Fourth Stage of Team Development – Performing
- Characteristics of the Stage Performing
- A Leaders Role for Performing
- A Followers Role for Performing
Section Eight: Team Building Activities
- The Benefits and Disadvantages
- Team-Building Activities That Won’t Make People Cringe
- Location for Team-Building
Section Nine: Making the Most of Team Meetings
- Setting the Time and the Place
- Trying the 50-Minute Meeting
- Using Celebrations of All Sizes
Section Ten: Solving Problems as a Team
- The Six Thinking Hats
- Encouraging Brainstorming
- Basic Brainstorming
- Building Consensus
Section Eleven: Encouraging Teamwork
- Some Things to Do
- Some Things to Avoid
- Some Things to Consider
Section Twelve: Wrapping Up
Course 5 - Making Training Stick Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Five Strategies for Stickiness!
- Background Information
- The Five Strategies
Session 3: Designing a Program That Will Stick
- Building Support for your Program
- Think Ahead
- Reflect
- Writing Learning Objectives
- Why Display or Share Objectives?
- How Do You Write Objectives?
- Focusing on Results
- What is Measurable?
Session 4: Teaching Tips and Tricks
- The Four Steps in Experiential Learning
- Making Connections
- The Principles of Adult Learning
- Tying Learning to Work
- Adults vs. Children
Session 5: What Method is the Stickiest?
- Developing Training That is Sticky
Session 6: Following Up
- Seven Points for any Follow-Up Program
- Additional Points
- The Buddy System and Delegating Follow-Up
- Follow-up or Folly?
Session 7: Strategies for Taking Training Further
- Mentorship Programs
- Trainee Trains Others
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Building Better Teams Online Certificate Course
Session One: Course Overview
Session Two: Defining Teams
Session Three: Establishing Team Norms
- Characteristics of Teams
- Ground Rules
- Team Contracts
Session Four: Working as a Team
Session Five: Your Team Player Type
- What’s Your Team Player Type?
- What Does it Mean To Have a Number?
- My Team Style
Session Six: Building Team Trust
- Why is Trust Important?
- Building Trust
Session Seven: The Stages of Team Development
Session Eight: Team Building with TORI
Session Nine: Communication
- Defining Communication
- Listening Skills
Session Ten: Becoming a Good Team Player
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 7 - Orientation Handbook: Getting Employees Off to a Good Start Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Finding, Hiring, and Keeping Good People
- Identifying Tasks
- Making Connections
Session 3: Building Employee Commitment and Engagement
- The Four Components
- Making Connections
- Building Commitment
- Defining Clarity
- Defining Roles
- Clarity Exercise
- Competence
- Building Competence
- Influence
- Areas of Influence
- Appreciation
Session 4: Perception
- Why Perception is Important
- Your Perceptions
Session 5: Fast-Track Orientation
- Fast-Track Orientation
Session 6: Designing a Successful Orientation Program
- Using Your Experience
- Orientation versus Onboarding
- Making Connections
- Mistakes to Avoid
- Appraisal Where There Should Be Bonding
- Negative Orientation
- Disregarding the Employee
- Too Much Pressure, Too Late
- Summary
- Making Connections
Session 7: Characteristics of a Successful Orientation Process
- Making Connections
Session 8: The Commitment Curve
- Defining the Curve
- Understanding the Curve
- Stages of the Curve
- Stage One: Uninformed Optimism
- Stage Two: Informed Pessimism
- Stage Three: Hopeful Realism
- Stage Four: Informed Optimism
- What Can Be Done to Bridge the Commitment Gap?
- Applying the Curve
Session 9: Nine Orientation Habits of World-Class Employers
- Habit One: Some Aspects of Orientation Start Right Away
- Habit Two: An Orientation Checklist Helps Get Things Done
- Habit Three: On-the-Job Training Includes Coaching or Mentoring
- Habit Four: Orientation is a Process, Not an Event
- Habit Five: Many Stakeholders are Involved
- Habit Six: Orientation Relates Directly to the Organizations Business Plan
- Habit Seven: Orientation is Not Just HRs Responsibility
- Habit Eight: Focuses on Honesty, Not Quantity or Quality
- Habit Nine: Consistency is Maintained
Session 10: Obtaining Buy-In
- Obtaining Buy-In
Session 11: Employee Training
- Preparing Effective Training
- Hints for Effective Training
- A Final Note
- Addressing Learner Needs and Expectations
- Making Connections
- Learning and Training Styles
- About the Experiential Learning Cycle
- Building and Sustaining Interest
- Repeat Key Points to Aid Retention
- Provide Opportunities for Participation
- Encouraging Participation
- Going the Extra Mile
- Explain the Importance of the Training
- Methodology
- Case Study
Session 12: Adult Learning
- Principles of Adult Learning
- Applying the Principles
Session 13: Working with External Providers
- Working with External Providers
- Making Connections
Session 14: Helping People Make Connections
- Establishing Good Relationships
- Making Connections
- Buddy, Please Help Me Out
Session 15: Creating Employee Manuals
- Introduction
- Body of the Manual
- Appendices and Index
Session 16: A Bridge to Onboarding
Session 17: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 8 - Motivation Training: Motivating Your Workforce Online Certificate Course
Session One: Course Overview
Session Two: What is Motivation?
Session Three: Supervising and Motivation
- Why is Motivation Important?
- Identifying Motivators
Session Four: Motivational Theories
- A Look at Theory
- Pre-Assignment Review
Session Five: Setting Goals
- Setting Goals with SPIRIT
- Goal Setting and Goal Getting!
Session Six: The Role of Values
- Work Values
- What Do We Value In Work?
- Bringing It All Together
Session Seven: Creating a Motivational Climate
- Behavioral (Reinforcement) Theory
- Expectancy Theory
- McClelland’s Needs Theory
Session Eight: Applying Your Skills
- Situational Analysis
- Case Studies
Session Nine: Designing Motivating Jobs
- Designing My Job
- Techniques for Job Design or Redesign
- A Motivational Checklist
- Recommended Reading List
Course 9 - Train The Trainer: Survival Skills Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: What Makes a Good Trainer?
Session 2: What Makes a Good Trainer?
- What is a Trainer?
- Pre-Assignment Review
- Adult Learning
Session 3: Personal Best, Professional Best
- Putting Your Best Foot Forward
- Tips for Looking Professional
- Making Connections
Session 4: Being Genuine
- Making Connections
- Examples of Being Genuine
Session 5: Assertiveness Skills
- Understanding Assertiveness
- Aggressive Behavior
- Manipulative or Passive-Aggressive Behavior
- Passive Behavior
- Assertive Behavior
Session 6: Asking the Right Questions
- Asking Good Questions: Types of Questions
- Improving Communication with Questions
- Types of Open-Ended Questions
- Probing
- Pushing My Buttons
Session 7: Listening Skills
- Can You Hear Me?
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- What is Said and What is Heard
Session 8: Connecting with People
- Rapport Building
- Facilitative Training: Key Differences
- Other Methods to Consider
- Thinking Outside the Box
- The Tipping Point
- A Shift in Training
- Do I Have What it Takes?
Session 9: Defusing Difficult Participants
- Making Connections
Session 10: Essentials for Success
- What Makes a Good Trainer?
Session 11: Do’s and Don’ts for New Trainers
- Do
- Don't
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - Delivering Constructive Criticism Online Certificate Course
Module One - Getting Started
Module Two - When Should Feedback Occur?
- Repeated events or behavior
- Breaches in Company policy
- When informal feedback has not worked
- Immediately after the occurrence
Module Three - Preparing and Planning
- Gather facts on the issue
- Practice your tone
- Create an action plan
- Keep written records
Module Four - Choosing a Time and Place
- Check the ego at the door
- Criticize in private, praise in public
- It has to be face to face
- Create a safe atmosphere
Module Five - During the session (Part 1)
- The feedback sandwich
- Monitor body language
- Check for understanding
- Practice active listening
Module Six - During the Session (Part 2)
- Set goals
- Be collaborative
- Ask for a self-assessment
- Always keep emotions in check
Module Seven - Setting Goals
- SMART goals
- The Three P's
- Ask for their input
- Be as specific as possible
Module Eight - Diffusing Anger or Negative Emotions
- Choose the correct words
- Stay on topic
- Empathize
- Try to avoid "You messages"
Module Nine - What Not to Do
- Attacking or blaming
- Not giving them a chance to speak
- Talking down
- Becoming emotional
Module Ten - After the Session (Part 1)
- Set up a follow-up meeting
- Make yourself available
- Be very specific with the instuctions
- Provide support and resources
Module Eleven - After the Session (Part 2)
- Focus on the future
- Measuring results
- Was the action plan followed?
- If improvement is not seen, then what?
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
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•IT & Software
•Personal Development
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2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
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Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
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Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
