What you will learn

Study Assertiveness and Self-Confidence Online Course and Learn How to be a High Achiever and Succeed in Life!

Go beyond fear, shyness, self-doubt and negativity. Build your confidence, improve your ability to influence, and take the steps that can change your life for the better! Our Assertiveness Training Online will help you understand the importance of being assertive and taking control of your life.

With our Assertiveness Training Online Course, you can acquire the critical skills of self-confidence and assertiveness. Success can seem unattainable when you have self-doubts and are unable to communicate your self-worth. Honing these skills with our assertiveness training courses will help you recognize and seize opportunities that present themselves in your professional and everyday life.

The Assertiveness Training Online courses will give you an understanding of the meaning of assertiveness and self-confidence. It will also show you how to build these qualities into your life. The online assertiveness training will give you tools that you can positively apply in many areas of your life.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

Why Complete The Assertiveness and Self-Confidence Course

Do you struggle with being assertive and self-confident? The Assertiveness and Self-Confidence Course, available online through Courses for Success, can help you build the confidence needed to achieve your goals!

This online course is designed to teach you the importance of self-confidence and the skills you need to develop assertiveness. You will learn how to set SMART goals, build confidence and self-esteem, and develop coping techniques for dealing with difficult people and situations.

The course also covers communication skills, including the difference between listening and hearing, and the importance of nonverbal communication and body language. You will learn various styles of communication, conflict resolution, and presentation skills.

The Assertiveness and Self-Confidence Course is an ideal training course for employees in operations, human resource, and project management roles. It is also useful for anyone interested in personal development and mandatory training, including those working in social care, health, and safety fields.

By completing the course, you will have the knowledge and skillset required to develop those feelings of self-confidence and assertiveness confidently and positively.

The Assertiveness and Self-Confidence Course is available entirely online, providing you with a convenient and flexible experience. The course provides beginners with an excellent foundation to develop the necessary skills for assertiveness and self-confidence. It is an ideal starting point to develop further skills through training management packages.

With Courses for Success, you can expect to build your skills through a comprehensive course outline offered in beginner or advanced training packages. You will receive valuable information on the latest management training trends and effectively learn to assertiveness and self-confidence skills.

Assertiveness and Self-Confidence Online Course - Requirements

The Assertiveness Training Online Certificate Course is delivered 100 percent online 24/7 and only takes 8 hours of study to complete.

To successfully complete this course, a student must:

●      Have access to the internet and the necessary technical skills to navigate the online learning resources

●      Have access to any mobile device with internet connectivity (laptop, desktop, tablet)

●      Be a self-directed learner

●      Possess sound language and literacy skills

Quick Course Facts

1. Course content is structured for easy comprehension

2. Approximately 8 hours of study is needed to complete the course

3. Registered students gain unrestricted lifetime access to the Assertiveness Training Online course

4. All course material is available online 24/7 and can be accessed using any device

5. Study online from anywhere in your own time at your own pace

6. All students who complete the course will be awarded with a certificate of completion

Assertiveness Training Online Course - Outline

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

Self-confidence plays an important role in our everyday lives. Confidence allows us to set and reach our goals. In this module, you will learn the importance of self-confidence in our personal and professional lives, and how it gives us the ability to stand up to face our challenges.

What is Assertiveness?

Assertiveness promotes fairness and equality in human interactions and gives us confidence in dealing with others. It allows us to voice our needs freely, wants, and opinions without punishing threatening or putting down another person.

What is Self-Confidence?

Self-confidence is a belief in oneself, one's abilities, or one's judgment. This gives you the ability to believe you can change things or make a difference in a situation.

The Four Styles

●      The Passive Person

●      The Aggressive Person

●      The Passive-Aggressive Person

●      The Assertive Person

Module Three – Obstacle to our Goals

Obstacles are a part of our everyday lives. However, the outcome is determined by how we react to these obstacles. In this module, we will discuss how we can respond appropriately to each obstacle we encounter.

Types of Negative Thinking

Negative thinking is a state of mind where a person dwells in negative rather than positive thoughts. People who have been brought up in a happy and positive atmosphere, where success and self-improvement will have an easier time thinking positively.

Personal Application

Everybody has experienced how being assertive has helped them achieve their goals. In this part of the course, you will learn how being assertive helps develop self-confidence and how it can be used to overcome everyday obstacles.

Module Four – Communication Skills

Strong communication skills are essential for assertive interaction with others. Communication is very important in our daily lives. Communication includes all verbal, non-verbal, phone, and face to face interactions.

Listening and Hearing; They Aren’t the Same Thing

Hearing is the act of perceiving sound by the ear while listening requires a person to interpret the sound they are hearing. Listening requires you to be sensitive to the multiple dimensions of communication that make up the entire message which include:

●      The occasion for the message

●      The length of the message

●      The words chosen

●      The volume and pace

●      The Pauses and Hesitations

●      Non-verbal clues

Asking Questions

Asking questions is a sign of an active listener. It is an attempt by the listener to elicit more information or verify the message.

Body Language

Body language is a form of non-verbal communication. Body language includes gestures, postures, and physiologic signs. People can send messages even without uttering a single word just by using body language.

Module Five – The Importance of Goal Setting

A strong self-concept depends both upon what you do, and your idea of yourself. Goal setting is the process that allows you to analyze and determine what you do. In this module, we will discuss the importance of goal setting in measuring our success and moving us forward towards our goals.

Why Goal Setting is Important

Goal setting provides a clear picture of a person’s wants and needs. This gives you a clear picture of your wants and needs. Goals can be classified into three: long-term, medium-range, and short-term goals.

Setting SMART Goals

The SMART method of goal setting is widely being used in business to ensure success. This method can also be used in our personal lives for setting goals.

●      Specific: Be clear on what the goal will be.

●      Measurable: Make it so you can track your progress.

●      Achievable: Set a reasonable and achievable goal.

●      Relevant:  Make it relevant to your life at that moment.

●      Timed: Set a deadline.

Module Six – Feeling the Part

Positivity is a leading factor in one’s self-confidence. In this part of the Assertiveness Training Online Certificate course, we will discuss how feeling good about one’s self and staying positive can help you recognize your strength. 

Identifying your Worth

People with a strong sense of worth exude confidence in themselves. To assess your self-worth, taking a self-concept inventory, analyzing multiple attributes in your life is recommended.

Creating Positive Self-Talk

Positive self-talk allows you to recognize, validate, and apply your full potential with respect to all that you are and do. Self-talk, also called affirmations, can also be used as your personal accomplishment scale.

Identifying and Addressing Strengths and Weaknesses

Identify your strengths and weakness by making a list of your self-attributes. This also gives you the opportunity to turn weaknesses into a message that doesn't feed negative self-worth.

Module Seven – Looking the Part

A person with a strong sense of personal worth is reflected in their personal appearance. Looking the part can also influence the people around them. Feeling confident in yourself can provide a boost of confidence and improve performance.

The Importance of Appearance

Appearance is defined as an external show or outward aspect. This should be given importance since this is the first thing noticed.

The Role of Body Language

We unconsciously send messages through body language. It includes gestures, postures, and physiologic signs that are picked up by other people. Examples of body language include making eye contact, posture, and excessive or unrelated head, facial, hand and body movement.

First Impressions Count

It takes as little as seven seconds and no more than thirty seconds to make a first impression. It may be wrong, but people often make judgments based on personal appearance. To make a positive first impression, be sure to check your:

●      Body Language

●      Dress and Grooming

●      Handshake

●      Body Movement

Module Eight – Sounding the Part

Looking the part is only part, sounding the part completes the equation. The effectiveness of how we communicate is largely based on voice quality. This is why we should improve our overall voice message delivery.

It’s How You Say It

Everybody is born with a unique tone of voice, which can be improved. The secret to sounding the part is to sound upbeat, warm, under control, and clear. Below are some tips on how to start the process:

●      Breathe from your diaphragm

●      Drink plenty of water to stay hydrated

●      Posture affects breathing

●      To warm up the tone of your voice, smile

●      If you have a voice that is particularly high or low, exercise it by practicing speaking on a sliding scale

●      Record your voice and listen to the playback

●      Deeper voices are more credible than higher-pitched voices

●      Enlist a colleague or family member to get feedback about the tone of your voice.

Sounding Confident

Thirty-eight percent of the messages received by a listener is influenced by the tone and quality of your voice. To sound confident, below are some things you can check:

●      Pitch

●      Volume

●      Quality

Using “I” Messages

“I” messages are statements that are specifically worded to express your feelings about a particular situation.

Module Nine – Powerful Presentations

People with self-confidence create powerful, assertive presentations. But to create powerful presentations, you must spend some time in its preparation.

What to Do When You’re on the Spot

Even with the best plans, things can sometimes go awry. When you find yourself on the spot, below are some things to remember:

●      Always expect the unexpected!

●      At the beginning of the program, “work” the audience to pre-frame them, to create a mindset.

●      Create several positive anchors that you can use later.

●      If something unexpected happens, first smile, and then quickly ask yourself, "How can I turn this event into an opportunity to create humor or illustrate a point.

Using STAR to Make Your Case

STAR stands for Situation or Task, Thoughts, and Feelings, Actions, Results. The STAR model prompts questions that allow you to analyze the aspects of a problem situation — and turn it around.

Module Ten – Coping Techniques

Part of being assertive and having self-confidence is having a variety of coping techniques.

Building Rapport

Rapport is the combination of harmony, conformity, accord, or affinity to support an outcome. Mirroring refers to the process of matching certain behaviors of the person you are interactive with.

●      Expressing Disagreement

●      Coming to a Consensus

Module Eleven – Dealing with Difficult Behavior

Each of us has encountered one difficult personality with whom we had to deal with. In this module, we will learn about the different strategies on how to deal with people with difficult personalities and the things you might be doing to aggravate the situation.

●      Dealing with difficult situations

●      Key tactics

Module Twelve - Wrapping Up

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

• What is Assertiveness?
• What is Self-Confidence?
• The Four styles

Module Three - Obstacle to our Goals

• Types of negative thinking
• Personal Application

Module Four - Communication Skills

• Listening and hearing; they aren't the same thing
• Asking questions
• Body language

Module Five - The Importance of Goal Setting

• Why goal setting is important
• Setting SMART goals

Module Six - Feeling the Part

• Identifying your worth
• Creating positive self-talk
• Identifying and addressing strengths and weaknesses

Module Seven - Looking the Part

• The importance of appearance
• The role of body language
• First impressions count

Module Eight - Sounding the Part

• It's how you say it
• Sounding confident
• Using "I" messages

Module Nine - Powerful Presentations

• What to do when you're on the spot
• Using STAR to make your case

Module Ten - Coping Techniques

• Building rapport
• Expressing disagreement
• Coming to consensus

Module Eleven - Dealing with Difficult Behavior

• Dealing with difficult situations
• Key tactics

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.

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