What you will learn

Study Generation Gaps Online Course and Successfully Integrate Employees of All Ages into Your Workplace

This Generation Gaps Online Course will help you understand the various generations present at work and understand what motivates them and how to deal with them on a daily basis.  Before we start learning about the generation gap at work, let us begin our session with an activity that will help us get ready for learning and learn more about each other.

The workplace can present challenges to management in terms of handling the different generations present.  As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it.  Both the young and older worker has many ideas to offer, which can help the organization thrive in the marketplace.  Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

What you’ll learn in this course

Our Generation Gap Course covers a wide range of topics, including understanding generational differences, communication strategies for different generations, and the benefits of generation gaps. It provides insights into the unique characteristics and expectations of baby boomers, millennials, and other demographic groups, helping you to deal with the generation gaps effectively.

This online training emphasizes the importance of active listening, effective communication style, and respectful body language. You'll learn how to find common grounds among employees of all ages and use these connections to enhance teamwork and collaboration.

One of the key aspects of the course is its focus on diversity training. It provides practical strategies for creating a diverse and inclusive workplace that respects and values the life experience and perspectives of all employees. This includes understanding the challenges and opportunities associated with workers delaying retirement and younger workers entering the workforce.

The course also includes modules on conflict resolution and change management, providing you with the tools to handle potential communication problems and conflicts associated with generational diversity. You'll learn how to turn these challenges into opportunities for learning and growth, thereby enhancing employee development.

Whether you're a manager looking to improve your leadership and management skills, an HR professional responsible for corporate training, or an employee interested in career development, this course will benefit you immensely. You'll gain a deeper understanding of the various generations in your workplace and learn how to leverage this diversity to drive success.

Generation Gaps Online Course - Requirements

The Generation Gaps Online Course is delivered 100 percent online.

To successfully complete this course, a student must:

●      Have access to the internet and the necessary technical skills to navigate the online learning resources

●      Have access to any mobile device with internet connectivity (laptop, desktop, tablet)

●      Be a self-directed learner

●      Possess sound language and literacy skills

Quick Course Facts

1. Course content is structured for easy comprehension

2. Registered students gain unrestricted access to the Generation Gaps Online Course

3. All course material is available online 24/7 and can be accessed using any device

4. Study online from anywhere in your own time at your own pace

5. All students who complete the course will be awarded with a certificate of completion

Generation Gaps Online Course Outline

Age is just one factor that can be considered in a workplace, but regarding that, everybody wants the same thing from their workplace, and that is to do meaningful work and to be recognized for it.

Session 1: Course Overview

This course will discuss the history and reality of the generation gap that is present in the workplace. This will explore the vital role of defining the actual limits of each generation and whether the merits of the people with the context of employment can be considered as the more significant issue. Understanding others is essential in understanding oneself and managing to work with others.

●      Learning Objectives

1.     Identify where the generation gap surfaces, and the impact it has on the modern workforce

2.     Describe and apply language that is specific to each generation currently in the workplace

3.     Explore organization strategies that overcome gap issues

4.     Evaluate the need and effectiveness of recruiting, retention, and succession plan in the context of the generation gap

●      Pre-Assignment: Question One

●      Pre-Assignment: Question Two

 Session 2: History in Brief

This session will tackle the origins of the generation gap and how they can be unique yet like each other.

●      How It Came To Be

○      Generation gap implies that great chasm exists between the old and the young and how it can be challenging to overcome.

●      Naming the Generations

●      Additional Considerations

 Session 3: Finding Common Ground

This session will focus on finding the common grounds across the generations and the underlying problems that are present.

●      Common Ground

○      Conflict often arises on how values are expressed and the behavior that reflects these values differ among people.

●      The Role of Generations in Teams

○      It is crucial to building authentic teams, and it often requires effort.

●      What’s the Underlying Issue?

●      Case Study: What It Means to be a Gen Y Leader, Part One

●      Case Study: What It Means to be a Gen Y Leader, Part Two

●      Case Study Questions

 Session 4: Silents, Boomers, X’ers, Y’s, Millennials, and Gen Z

Definitions enable a person to speak about new learnings with a common language. However, not everybody agrees with one's definitions, but it is vital to develop common ground between the generations. This session will help in articulating the boundaries present in the different generations and their common characteristics.

●      Speaking Across Generations, Part One

●      Speaking Across Generations, Part Two

●      Exploring the Generations’ Times

 Session 5: Recruiting that Bridges the Gap

Recruiting is where a person finds the best people available to work with. This session will focus on the approach as recruiting can be an adventure and have a look at people that can be considered to work with.

●      Recruiting is an Adventure!

●      Benefitting the Masses, Part One

●      Benefitting the Masses, Part Two

 Session 6: Pre-Assignment Review

The pre-assignment can be used in thinking about the topic and preparing for learning. This session will review the pre-assignment and take in consideration how it sits alongside what has been learned in this course already.

●      Pre-Assignment: Question One

●      Pre-Assignment: Question Two

●      Generalizations

 Session 7: Creative Solutions

Besides knowing what the real problem is, it is also essential to formulate some workable solutions. This session will begin defining what people are genuinely searching for and how their requests can be met.

●      Knowing What You Want

●      Personality Assessments and Generations

●      Having It All

●      Making Connections

 Session 8: The Value of Planning

It is a good thing that people can work together because it helps in knowing better the plans which are often well-designed yet flexible are the most valuable. This session will explore the succession planning, coaching, and mentoring as tools in closing the generation gap that is present.

●      Succession Planning in a Nutshell

1.     We must be part of a learning organization

2.     Succession planning does not exist in a vacuum

3.     Succession planning requires the development of reliable data gathering

4.     Succession planning requires senior-level support

5.     You must continually assess your results

6.     You do not have to do it all at once

●      Making Connections

●      Coaching and Mentoring, Part One

●      Coaching and Mentoring, Part Two

●      Making Connections

 Session 9: Developing Targeted Retention Strategies

Finding the right person to work with is much work, and losing them can cost time and money. It is essential that once finding the right employees that can contribute to the success of the company is to hold onto them. This session will focus on the aspects of retention and having the right people working together in the context of succeeding.

●      Retention Considerations

●      Making Connections

●      Pulling Things Together, Part One

●      Pulling Things Together, Part Two

 Session 10: What We Really Want

Most organizations want people who can work together well and who are productive and who can add value to their company. This session will tackle the larger picture of the generation gap issue in context also of other HR issues and ideas.

●      Filling in the Gaps

●      What’s the Plan?

●      A Personal Action Plan

●      Starting Point

●      Where I Want to Go

●      How I Will Get There

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Other Human Resources Courses

If you want a career in the field of human resources, we at Courses For Success have a variety of human resources courses that can get you there!

Module One - Getting Started

Module Two - History

• What generations exist in the workplace
• What defines a generation
• What this means in our workplace

Module Three - Traditionalist

• Their background
• Their characters
• Their working style

Module Four - Baby Boomers

• Their background
• Their characters
• Their working style

Module Five - Generation X

• Their background
• Their characters
• Their working style

Generation Six - Generation Y

• Their background
• Their characters
• Their working style

Module Seven - Differentiations Between

• Background
• Attitude
• Working style
• Life experience

Module Eight - Finding Common Ground

• Adopting a communication style
• Creating an affinity group
• Sharing knowledge

Module Nine - Conflict Management (Part 1)

• Younger bosses managing older workers
• Avoid turnovers with a retention plan
• Breaking down the stereotypes

Module Ten - Conflict Management (Part 2)

• Embrace the hot zone
• Treat each other as a peer
• Create a succession plan

Module Eleven - The Power of 4

• Benefits of generation gaps
• How to learn from each other
• Embracing the unfamiliar

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.

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