What you will learn

Top 10 Sales Secrets Online Certificate Course

No one is born a salesperson.  No one has a special gift that makes customers buy products/services.  Everyone can, however, learn how to sell successfully.  By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful salesperson.

With our Top 10 Sales Secrets course, you will discover the specifics of how to develop the traits that will make them successful salespeople and how to build positive, long-lasting relationships with their customers!

Top 10 Sales Secrets Online Course – Requirements

The Top 10 Sales Secrets Online Certificate Course is delivered 100 percent online 24/7 and only takes 6 to 8 hours of study to complete. 

To successfully complete this course, a student must:

• Have access to the internet and the necessary technical skills to navigate the online learning resources
• Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
• Be a self-directed learner
• Possess sound language and literacy skills

Quick Course Facts

1. Course content is structured for easy comprehension
2. Approximately 6 to 8 hours of study is needed to complete the course
3. Registered students gain unrestricted lifetime access to the Top 10 Sales Secrets Online Course
4. All course material is available online 24/7 and can be accessed using any device
5. Study online from anywhere in your own time at your own pace
6. All students who complete the course will be awarded with a certificate of completion

Top 10 Sales Secrets Online Certificate Course Outline

Module One: Getting Started

Module Two: Effective Traits

As customers, we usually avoid aggressive salespersons. People who follow us around the store, asking a million questions. In this module, we will discuss the different traits that can help us become better salespersons. Traits that will make us more effective in the salesfloor that will lead customers making a purchase and create positive, long-lasting customer relationships.

Assertiveness

To make a sale, salespersons often become pushy and overly aggressive. Assertiveness, on the other hand, gives you a more positive approach in convincing customers to make that purchase.

Emotional Intelligence

Emotional intelligence refers to the ability to control one's emotions and recognize and manage other's emotions. People with high emotional intelligence are very aware of their emotions and can control their emotions, even in difficult situations.

Solve Problems

Making a sale is often the result of a salesperson being able to provide a solution to a customer's problem. To do this, you should first identify the problem. After determining what the customer needs, you then formulate several solutions that can help address this problem.

Close

Closing is perhaps the most difficult skill that a salesperson must learn. This is because after all the marketing talk, convincing the customer to finally part with their hard-earned money is tricky.

Module Three: Know Clients

A professional salesperson must be knowledgeable about their products. In this module, you will learn how to develop your product knowledge through research and identifying your customer’s values, needs, and analysis of their needs before they arrive.

Research

Conducting research or collecting data on your customers can give you valuable insight into how they think. This can be a handy tool when convincing your customers to close that sale finally.

Customer Value

Customer value is defined as the traits that a customer looks for from their purchases. This is the price that a customer is willing to pat for a product or service. Below are some of the things that a customer value:

• Ease of doing business
• Quality of the product/service
• Reliability of product and provider
• Customer service
• The overall value for money spent

Customer Needs

In today's information-driven market, identifying your customer's needs is simple. To be able to be a great salesperson, you should equip yourself with this information. When you are fully aware of your customer's needs, you can provide more targeted solutions to their concerns.

Anticipate Needs

Anticipating your customer’s needs can only be done after completing your research and understanding your customer’s values. Being able to anticipate needs places you one step ahead of your customers.

Module Four: Product

This module discusses the importance of knowing your product. Having and knowing the ideal traits of a salesperson can only get you so far. The next step is to have a deep understanding of what your product can do for your customers.

Know Your Product

Before even talking to a customer, you must first know your product. You must know your product inside and out. After all, how can you answer your customer’s questions if you don’t’ understand your product first. But product knowledge should also go hand in hand with knowing your company values. Having this knowledge will increase the customer’s level of trust and hopefully close the sale.

Believe in the Company and Product

Convincing your customers about your product can be difficult, especially if you don't believe in the company you're working for. If you genuinely feel that you are unhappy with your job or don't believe in your product, this will show in how you deal with customers.

Be Enthusiastic

Good salespeople are not enthusiastic because they can make a sale. They make a sale because they are excited. This can be nurtured by first showing genuine interest in your product and believing in the company you work for. To be enthusiastic, you must have:

• Interest
• Knowledge
• Motivation

Link Product to Customer Values

Making a connection between your customer’s values and your product can be the tipping point to closing the sale. This makes it easier for the customer to relate to your product and see the real value of what you are offering them.

Module Five: Leads

With the advent of online marketing, the definition of leads has changed. It has led to many interpretations that include clicks on a website, the number of visitors, or both. But to be considered a sales lead, the customer must need your product or service.

Sift Leads

Time is a resource that can’t be replaced or purchase. This is why you must be able to identify the best leads accurately. To determine the best leads, below are some of the criteria you should use:

• Is this person qualified to make the purchase?
  Is this person interested in making a purchase?
  Is this product really appropriate for the situation?

Time vs. Cost of Pursuing Leads

You must be conscious of the time you spend on pursuing your leads. The cost of lead generation should be proportional to the benefits.

Let Go of Leads Going Nowhere

Focus on quality, not quantity. Having an extensive list of leads can be an excellent thing, but you must check the viability of these leads. Learn how to let go of leads that go nowhere.

Focus on Positive Leads

Focus your time and energy on leads that have the best potential of becoming actual conversions. Identify positive leads on your list and develop solutions on how you could answer their needs.

Module Six: Authority

This module discusses how you can develop authority by knowing your product and business. What is authority, how it is acquired, and how to use it properly?

Develop Expertise

Age is not a defining factor in becoming an expert. Learning about your market, product, and competitors help improve your sales skills. A great way of developing your expertise is by working with a mentor. Nothing beats learning from a salesperson who has honed their skills through years of experience.

Know Your Competition

Knowing is half the battle, and identifying and watching your competitors gives you an advantage. Understanding your competitor's strategies, knowing what works and doesn't work helps you cut time on developing your marketing strategies.

Continue Education

Industry and technology are continually changing. The only way to keep with is to continue learning. You must learn tips on sales, communication, and the means to connect with customers.

Solve Customer Problems Using Authority

To be able to solve your customer's problem using authority, you must have self-confidence and be assertive. Know your product and educate your customers on how your products are the best solution for their problems.

Module Seven: Build Trust

Building trust with your clients is the key to successful sales. Customers buy from people they trust. Being honest, even when it hurts your chances of closing a sale, can go a long way in convincing people that you have the best interest at heart.

Be Transparent

Transparency and honesty go hand in hand. Customers appreciate salespeople who are transparent. Being able to discuss the highs and lows gives customers the impression that you are just like them, human.

Be Genuine

Genuine is defined as being authentic, honest, and free of hypocrisy. This is only possible if a person has solid self-esteem. Customers want open and honest salespeople.

Take on Customer’s Point of View

Placing yourself in your customer’s shoes gives you a better understanding of what they are looking for a product or service.

Module Eight: Relationships

This module helps us understand the importance of staying focused on maintaining long-term performance and achievements. We will discuss how asking for help when you feel your performance is slipping can get you back on track.

Listen Actively

Actively listening shows customers that you are concentrating on what they are saying. This involves facing the person speaking, getting rid of distractions, and focus on what they are saying.

Communicate Often

Customers not hearing from you for prolonged periods can be interpreted as you not being interested. Keep those communication lines with your clients open. Sending an email or a short call helps them feel important.

Rewards

Everybody likes to be rewarded. It shows you appreciate your customers and their business. Giving customers discount coupons is a simple way of rewarding them for their patronage. A simple thank you note can speak volumes of how much you appreciate their business.

Build New Relationships

Reaching out to new people can be intimidating. But building a customer base is essential for any salesperson. Go the extra mile to reach out to everyone. You never know who your next customer could be.

Module Nine: Communication

Good communication skill is essential not only in work but also in your personal life. In this module, we will discuss the different ways you can improve your communication, from sounding natural to a reward system for your purchasing customers.

Be Prepared, Not Scripted

The trick here is to have a script but not sound like it. Conversationally approach the sale and gradually introduce your sales pitch.

Use Humor

Using humor is a great icebreaker. However, this should be appropriate to the product and customer.

Be Yourself

Develop your selling style. It is an excellent way for customers to remember you. Being yourself shows customers that you are real and helps you stand out from others.

Thank and Reward

Showing you appreciate your customers speaks volumes and can go a long way in convincing them to buy from you in the future. A simple thank you card or a small token is all that is needed.

Module Ten: Self-Motivation

Self-motivation is something easier said than done. It takes a lot of discipline and consistency. This module will give you tips on increasing self-motivation skills that will be very useful in your sales and life in general.

Value Your Work

Motivate yourself by appreciating the value of the work you have completed already. Reminding yourself of previous rewards and the number of sales you have closed can keep the fire burning.

Reward Achievements

This section focuses on you. And to improve your self-motivation, you must learn to appreciate your efforts by rewarding your achievements. This may not come in the form of monetary rewards but can also be giving yourself a break or vacation for a job well done.

Focus on Success

Learn from your failures, but more importantly, focus on success.

Do Not Procrastinate

Procrastination, the delaying action, the postposing of movement forward. All of us are guilty of suffering from procrastination, especially during stressful or unpleasant situations. Avoid this by breaking complex tasks into simple, manageable steps.

Module Eleven Goals

Setting goals is critical to your performance. In this part of the Top 10 Sales Secrets Online Certificate course, you will learn how to set goals at work, both short and long-term. Learn how to create SMART goals, analyze performance, and modify techniques.

• SMART Goals
• Long-term Goals
• Short Term Goals
• Track and Modify

Module Twelve: Wrapping Up

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Other Sales and Marketing Courses

You can never learn too much when working in sales and marketing, so if you’d like to hone your skills, browse through our range of sales and marketing courses!

Module One: Getting Started

Module Two: Effective Traits

• Assertiveness 
• Emotional Intelligence 
• Solve Problems 
• Close 

Module Three: Know Clients

• Research 
• Customer Values
• Customer Needs 
• Anticipate Needs 

Module Four: Product

• Know Your Product 
• Believe in the Company and Product 
• Be Enthusiastic 
• Link Product to Customer’s Values 

Module Five: Leads

• Sift Leads 
• Time vs. Cost of Pursuing Leads 
• Let Go of Leads Going Nowhere 
• Focus on Positive Leads

Module Six: Authority

• Develop Expertise 
• Know Your Competition 
• Continue Education 
• Solve Customer Problems Using Authority 

Module Seven: Build Trust

• Testimonials 
• Be Transparent 
• Be Genuine 
• Take on Customers’ Point of View 

Module Eight: Relationships

• Listen Actively 
• Communicate Often 
• Rewards 
• Build New Relationships 

Module Nine: Communication

• Be Prepared, Not Scripted 
• Use Humor 
• Be Yourself 
• Thank and Reward 

Module Ten: Self-Motivation

• Value Your Work 
• Reward Achievements 
• Focus on Success 
• Do Not Procrastinate 

Module Eleven: Goals

• SMART Goals 
• Long-Term Goals 
• Short-Term Goals 
• Track and Modify 

Module Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

Today, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

• Get where you want to be in life.

• How to unclutter your mind to succeed.

• Achieve your dreams using your imagination.

• How to have faith in yourself.

Features:

• Life time access

• Complement your individual course purchase.

• Click here Personal Success Training Program to see thousands of positive reviews,

Hurry - offer - ends today!