About This Course
What you will learn - Learn the Basics of Becoming an Administrative Assistant
|
|
Get BIG Savings with our Skills for the Administrative Assistant Online Bundle, 3 Courses
- Skills for the Administrative Assistant
- Administration Support
- Administrative Office Procedures
1. Skills for the Administrative Assistant: Learn the Basics of Becoming an Administrative Assistant
Being an administrative assistant often means wearing many hats. This course will give you key skills that will help you fulfill all of those responsibilities in a timely, efficient manner.
2. Administration Support: Enhance Your Administration Skills to be Effective and Organized
Start a promising career in administration support or take the next step in your career ladder with our Administration Support Online Course. This popular course will give you all the administrative support skills needed in today’s modern work environment and help you become more competitive in the job market.
Our Administration Support Online Course will teach you how to be organized, punctual, and effective in your communication skills, both written and verbal. These critical skills will not only prove invaluable for administrative assistants but also any career you want to pursue.
Let our Administration Support Online Course help you get there. Good administrative skills reduce the risk of “things falling through the cracks.” Great organizational skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
With our Administration Support Online course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.
What you will learn with our Administration Support Online Course
- Get Yourself Organized
- Manage your time more effectively
- Prioritize your time and get things done
- Complete Special Tasks
- Improve your Communication Skills
- Improve your Non-Verbal Communication Skills
- Empower Yourself
- Deal with your managers more effectively
- Take Care of Yourself
3. Administrative Office Procedures: Improve Workplace Efficiency
Turn your office into a highly-organized and productive workspace. Reduce miscommunication and help eliminate common errors with our Office Procedures Course. Our premium course developed by experts will help you understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting.
A well-designed policy and procedure guideline is a crucial management tool. It outlines the organization’s goals and objectives and provides clear standards of action for all employees.
With our course, you will be able to create clear policies and guidelines to ensure your workplace runs smoothly. Our Administrative Support Online course will give you the strategies and procedures vital to the company's vision and everyday operations.
Key Learning Objectives
- Organize a binder
- Develop procedures
- Prepare checklists
- Understand succession planning
- Collect the correct tools
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Skills for the Administrative Assistant 3 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Skills for the Administrative Assistant
Session 1: Course Overview
- Learning Objectives
- Pre-Course Assessment
Session 2: Personal Best, Professional Best
- The Importance of Appearance
- Tips for Success
- First Impressions Count!
Session 3: Putting Others at Ease
- Making Connections
Session 4: Distorted Thinking
- Angelique’s Thinking
- Questions
- Distorted Thinking
Session 5: The Steps to Feeling Good
- The Steps to Feeling Good
Session 6: Understanding Assertiveness
- Understanding Assertiveness
- Opposite Ends of the Spectrum
- Aggressive Behavior
- Manipulative or Passive-Aggressive Behavior
- Passive Behavior
- Assertive Behavior
- Quiz
- Evaluation
Session 7: Improving Your Assertiveness Skills
- Using "I" Messages
- "I" Message Steps
- Dealing with Aggressive People
Session 8: Communication Skills
- Communication Skills
Session 9: Asking and Listening
- Asking Questions
- Closed Questions
- Open Questions
- Clarifying Questions
- Active Listening
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
Session 10: Non-Verbal Messages
- About Non-Verbal Messages
- Body Language
- The Signals People Send
Session 11: Writing Skills
- The Four C's
- Be Clear
- Be Concise
- Be Complete
- Be Correct
- About Commas
- Other Uses for Commas
- When Not to Use Commas
- About Semicolons, Part One
- About Semicolons, Part Two
- About Colons
- About Apostrophes
- Showing Possession with Apostrophes
- Other Uses of Apostrophes
- Spelling Tips and Tricks
- Proofreading
- Letters and Memos
Session 12: Getting Ahead
- What Employees Want
- Your Supervisor
- The Survey Says…
- What Others Want
Session 13: Self-Management
- Self-Management
- Creating Routines
- Making Connections
- Time Management Tips
- Where Do You Stand?
- Organizing Your Workspace
- Setting up a Daily System
- Priority Tray
- The Incubator, Part One
- The Incubator, Part Two
- Being Proactive
- Planning Guidelines
Session 14: Setting Goals
- Setting Goals with SPIRIT
- A Personal Action Plan
Session 15: Working as a Team
- Vegetable Head
- Brainstorming
Session 16: Working with Difficult People
- Working with Difficult People
- Blending, Part One
- Blending, Part Two
- Redirecting
- Identify Positive Intent
- Identify Highly Valued Criteria
- When Discussions Degenerate Into Conflict
- Tips for Dealing with Difficult People
Session 17: Learning to Say No
- Ways to Say No
- The Persistent Response
- Guidelines for Saying No
- Making Connections
- Case Studies
- Scenarios
- Scenarios
- Scenarios
Session 18: Dealing with Stress
- About Stress
- Deep Breathing
- Visualize
- Music
- Acupressure and Massage
- Laughter
- Replace Worry with Problem Solving
- Meditation
- Resilience
Session 19: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Administration Support
Module One: Getting Started
Module Two: Getting Yourself Organized (Part One)
- Managing Email
- Managing Electronic Files
- Managing the Paper Trail
- Making the Most of Voice Mail
Module Three: Getting Yourself Organized (Part Two)
- Organizing Your Workspace
- Using a To-Do Book
Module Four: Managing Your Time More Effectively
- Managing Your Time
- Keeping Others on Track
- Maintaining Schedules
Module Five: Getting It All Done On Time
- Prioritising
- The Secret to Staying on Track
- Goal Setting
Module Six: Complete Special Tasks
- Planning Small Meetings
- Planning Large Meetings
- Organizing Travel
Module Seven: Improve Your Verbal Communication Skills
- Listening and Hearing: They Aren’t the Same
- Asking Questions
- Communicating with Power
Module Eight: Improve Your Non-Verbal Communication Skills
- Body Language
- The Signals You Send to Others
- It’s not what you Say, It’s how you Say It
Module Nine: Empower Yourself
- Being Assertive
- Resolving Conflict
- Building Consensus
- Making Decisions
Module Ten: Deal With Your Managers More Effectively
- Working with Your Manager
- Influencing Skills
- What to Do in Sticky Situations
Module Eleven: Taking Care of Yourself
- Ergonomics
- Stress Management
- Dealing with a Heavy Workload
Module Twelve: Wrapping Up
Course 3 - Administrative Office Procedures
Module One: Getting Started
By the end of this course, you will be able to:
- Organize a binder
- Develop procedures
- Prepare checklists
- Understand succession planning
- Collect the correct tools
Module Two: Why Your Office Needs Adminstrative Procedures
- Business Continuity
- Succession Planning
- Internal and External Audit Requirements
- Recovery Planning
Module Three: Gathering the Right Tools
- Binder
- Section Divider
- Sheet Protectors
- Cover to Cover Binders
Module Four: Identiyfing Procedures to Include
- Tracking Tasks for Some Days
- Reach Out to Other Employees for Feedback/Ideas
- Write Down Daily Tasks
- Keep Track Using a Spreadsheet
Module Five: Top Five Procedures to Record
- Use a Template to Stay Consistent from Track to Track
- Be as Detailed as Possible
- Use Bullet Points Instead of Paragraphs
- Ask Someone to Execute the Procedure
Module Six: What to Include in Your Binder (I)
- Phone Etiquette
- Business Writing
- Effective Time Management
- Creating Meeting Arrangements
Module Seven: What to Include in Your Binder (II)
- Policy on Absences
- Breaks
- Salaries
- Benefits
Module Eight: Organizing Your Binder
- Create a Table of Contents
- List Each Section (e.g. Accounting)
- List Procedures in that Section
- Keep Binder Updated with any New Changes
Module Nine: What Not to Include in the Procedure Guide
- Passwords
- Identify Other Confidential Information Via Your Employer
- Store Information in a Separate Folder Outside of the Guide
- Find a Secure Location to Store
Module Ten: Share Office Procedure Guide
- Give Guide to Boss/Executive to Review
- Inform Office Personnel of Procedure Guide
- Place Guide in a Visible Area
- Allow Office Personnel to Express Improvements/Updates if Needed
Module Eleven: Successfully Executing the Guide
- Create a One Hour Meeting/Seminar for Employees
- Stay Consistent with Procedures
- Make Employees Aware of any Updated Changes
- Keep Open to Improvements
Module Twelve: Wrapping Up
- Words from the Wise
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
• Get where you want to be in life.
• How to unclutter your mind to succeed.
• Achieve your dreams using your imagination.
• How to have faith in yourself.
Features:
• Life time access
• Complement your individual course purchase.
• Click here Personal Success Training Program to see thousands of positive reviews,
Hurry - offer - ends today!
Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Skills for the Administrative Assistant Online Bundle, 3 Courses
Learn the Basics of Becoming an Administrative Assistant
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
3-DAY WEEKEND SALE - ENDS MIDNIGHT TODAY!
BEAT THE PRICE RISE!
About This Course
What you will learn - Learn the Basics of Becoming an Administrative Assistant
|
|
Get BIG Savings with our Skills for the Administrative Assistant Online Bundle, 3 Courses
- Skills for the Administrative Assistant
- Administration Support
- Administrative Office Procedures
1. Skills for the Administrative Assistant: Learn the Basics of Becoming an Administrative Assistant
Being an administrative assistant often means wearing many hats. This course will give you key skills that will help you fulfill all of those responsibilities in a timely, efficient manner.
2. Administration Support: Enhance Your Administration Skills to be Effective and Organized
Start a promising career in administration support or take the next step in your career ladder with our Administration Support Online Course. This popular course will give you all the administrative support skills needed in today’s modern work environment and help you become more competitive in the job market.
Our Administration Support Online Course will teach you how to be organized, punctual, and effective in your communication skills, both written and verbal. These critical skills will not only prove invaluable for administrative assistants but also any career you want to pursue.
Let our Administration Support Online Course help you get there. Good administrative skills reduce the risk of “things falling through the cracks.” Great organizational skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
With our Administration Support Online course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.
What you will learn with our Administration Support Online Course
- Get Yourself Organized
- Manage your time more effectively
- Prioritize your time and get things done
- Complete Special Tasks
- Improve your Communication Skills
- Improve your Non-Verbal Communication Skills
- Empower Yourself
- Deal with your managers more effectively
- Take Care of Yourself
3. Administrative Office Procedures: Improve Workplace Efficiency
Turn your office into a highly-organized and productive workspace. Reduce miscommunication and help eliminate common errors with our Office Procedures Course. Our premium course developed by experts will help you understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting.
A well-designed policy and procedure guideline is a crucial management tool. It outlines the organization’s goals and objectives and provides clear standards of action for all employees.
With our course, you will be able to create clear policies and guidelines to ensure your workplace runs smoothly. Our Administrative Support Online course will give you the strategies and procedures vital to the company's vision and everyday operations.
Key Learning Objectives
- Organize a binder
- Develop procedures
- Prepare checklists
- Understand succession planning
- Collect the correct tools
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Skills for the Administrative Assistant 3 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Skills for the Administrative Assistant
Session 1: Course Overview
- Learning Objectives
- Pre-Course Assessment
Session 2: Personal Best, Professional Best
- The Importance of Appearance
- Tips for Success
- First Impressions Count!
Session 3: Putting Others at Ease
- Making Connections
Session 4: Distorted Thinking
- Angelique’s Thinking
- Questions
- Distorted Thinking
Session 5: The Steps to Feeling Good
- The Steps to Feeling Good
Session 6: Understanding Assertiveness
- Understanding Assertiveness
- Opposite Ends of the Spectrum
- Aggressive Behavior
- Manipulative or Passive-Aggressive Behavior
- Passive Behavior
- Assertive Behavior
- Quiz
- Evaluation
Session 7: Improving Your Assertiveness Skills
- Using "I" Messages
- "I" Message Steps
- Dealing with Aggressive People
Session 8: Communication Skills
- Communication Skills
Session 9: Asking and Listening
- Asking Questions
- Closed Questions
- Open Questions
- Clarifying Questions
- Active Listening
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
Session 10: Non-Verbal Messages
- About Non-Verbal Messages
- Body Language
- The Signals People Send
Session 11: Writing Skills
- The Four C's
- Be Clear
- Be Concise
- Be Complete
- Be Correct
- About Commas
- Other Uses for Commas
- When Not to Use Commas
- About Semicolons, Part One
- About Semicolons, Part Two
- About Colons
- About Apostrophes
- Showing Possession with Apostrophes
- Other Uses of Apostrophes
- Spelling Tips and Tricks
- Proofreading
- Letters and Memos
Session 12: Getting Ahead
- What Employees Want
- Your Supervisor
- The Survey Says…
- What Others Want
Session 13: Self-Management
- Self-Management
- Creating Routines
- Making Connections
- Time Management Tips
- Where Do You Stand?
- Organizing Your Workspace
- Setting up a Daily System
- Priority Tray
- The Incubator, Part One
- The Incubator, Part Two
- Being Proactive
- Planning Guidelines
Session 14: Setting Goals
- Setting Goals with SPIRIT
- A Personal Action Plan
Session 15: Working as a Team
- Vegetable Head
- Brainstorming
Session 16: Working with Difficult People
- Working with Difficult People
- Blending, Part One
- Blending, Part Two
- Redirecting
- Identify Positive Intent
- Identify Highly Valued Criteria
- When Discussions Degenerate Into Conflict
- Tips for Dealing with Difficult People
Session 17: Learning to Say No
- Ways to Say No
- The Persistent Response
- Guidelines for Saying No
- Making Connections
- Case Studies
- Scenarios
- Scenarios
- Scenarios
Session 18: Dealing with Stress
- About Stress
- Deep Breathing
- Visualize
- Music
- Acupressure and Massage
- Laughter
- Replace Worry with Problem Solving
- Meditation
- Resilience
Session 19: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Administration Support
Module One: Getting Started
Module Two: Getting Yourself Organized (Part One)
- Managing Email
- Managing Electronic Files
- Managing the Paper Trail
- Making the Most of Voice Mail
Module Three: Getting Yourself Organized (Part Two)
- Organizing Your Workspace
- Using a To-Do Book
Module Four: Managing Your Time More Effectively
- Managing Your Time
- Keeping Others on Track
- Maintaining Schedules
Module Five: Getting It All Done On Time
- Prioritising
- The Secret to Staying on Track
- Goal Setting
Module Six: Complete Special Tasks
- Planning Small Meetings
- Planning Large Meetings
- Organizing Travel
Module Seven: Improve Your Verbal Communication Skills
- Listening and Hearing: They Aren’t the Same
- Asking Questions
- Communicating with Power
Module Eight: Improve Your Non-Verbal Communication Skills
- Body Language
- The Signals You Send to Others
- It’s not what you Say, It’s how you Say It
Module Nine: Empower Yourself
- Being Assertive
- Resolving Conflict
- Building Consensus
- Making Decisions
Module Ten: Deal With Your Managers More Effectively
- Working with Your Manager
- Influencing Skills
- What to Do in Sticky Situations
Module Eleven: Taking Care of Yourself
- Ergonomics
- Stress Management
- Dealing with a Heavy Workload
Module Twelve: Wrapping Up
Course 3 - Administrative Office Procedures
Module One: Getting Started
By the end of this course, you will be able to:
- Organize a binder
- Develop procedures
- Prepare checklists
- Understand succession planning
- Collect the correct tools
Module Two: Why Your Office Needs Adminstrative Procedures
- Business Continuity
- Succession Planning
- Internal and External Audit Requirements
- Recovery Planning
Module Three: Gathering the Right Tools
- Binder
- Section Divider
- Sheet Protectors
- Cover to Cover Binders
Module Four: Identiyfing Procedures to Include
- Tracking Tasks for Some Days
- Reach Out to Other Employees for Feedback/Ideas
- Write Down Daily Tasks
- Keep Track Using a Spreadsheet
Module Five: Top Five Procedures to Record
- Use a Template to Stay Consistent from Track to Track
- Be as Detailed as Possible
- Use Bullet Points Instead of Paragraphs
- Ask Someone to Execute the Procedure
Module Six: What to Include in Your Binder (I)
- Phone Etiquette
- Business Writing
- Effective Time Management
- Creating Meeting Arrangements
Module Seven: What to Include in Your Binder (II)
- Policy on Absences
- Breaks
- Salaries
- Benefits
Module Eight: Organizing Your Binder
- Create a Table of Contents
- List Each Section (e.g. Accounting)
- List Procedures in that Section
- Keep Binder Updated with any New Changes
Module Nine: What Not to Include in the Procedure Guide
- Passwords
- Identify Other Confidential Information Via Your Employer
- Store Information in a Separate Folder Outside of the Guide
- Find a Secure Location to Store
Module Ten: Share Office Procedure Guide
- Give Guide to Boss/Executive to Review
- Inform Office Personnel of Procedure Guide
- Place Guide in a Visible Area
- Allow Office Personnel to Express Improvements/Updates if Needed
Module Eleven: Successfully Executing the Guide
- Create a One Hour Meeting/Seminar for Employees
- Stay Consistent with Procedures
- Make Employees Aware of any Updated Changes
- Keep Open to Improvements
Module Twelve: Wrapping Up
- Words from the Wise
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
• Get where you want to be in life.
• How to unclutter your mind to succeed.
• Achieve your dreams using your imagination.
• How to have faith in yourself.
Features:
• Life time access
• Complement your individual course purchase.
• Click here Personal Success Training Program to see thousands of positive reviews,
Hurry - offer - ends today!
Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
