About This Course
What you will learn - Teamwork is Vital in a Successful Organization
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Get BIG Savings with our Teamwork and Team Building Online Bundle, 5 Certificate Courses
- Teamwork and Team Building
- Team Building For Managers
- Performance Management
- High-Performance Teams Inside the Company
- Virtual Team Building and Management
1. Teamwork and Team Building: Teamwork is Vital in a Successful Organization
For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.
The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
Course Topics:
- Three Types of Teams
- T&J Four Phase Model
- Encouraging Teamwork
- The SWOT Analysis
By the end of this Teamwork and Team Building Online Course you, will be able to:
- Understand the concept of a team, and how to monitor success.
- Explain the four phases of the Tuckman team development model.
- Understand the three types of teams.
- Describe actions to take as a leader and as a follower for each of the four phases (Forming, Storming, Norming, and Performing).
- Understand the benefits and disadvantages of various team-building activities.
- Describe several team-building activities that you can use, and in what settings.
- Follow strategies for setting and leading team meetings.
- Detail problem - solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems.
- List actions to do -- and those to avoid -- when encouraging teamwork.
2. Team Building For Managers: Create An Environment of Greater Collaboration and Collegiality Through Team Building
Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be.
With our Team Building For Managers course, you will learn how important team building is and how beneficial it can be. Through this course, you will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this course and create a positive atmosphere within your company with the use of teams.
By the end of this Team Building For Managers Online Short Course, you will be able to:
- Discuss the benefits of team work
- Understand the importance of intentionally fostering teamwork
- Determine strategies your organization can take to build teams
- Understand the benefits of games and social activities in building a team
- Apply the principles of team building to your own organization
3. Performance Management: Focus Everyone on the same Priorities to Improve Performance
Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.
When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.
By the end of this Performance Management Online Short Course, you will be able to:
- Define performance management
- Understand how performance management works and the tools to make it work
- Learn the three phases of performance management and how to assess it
- Discuss effective goal-setting
- Learn how to give feedback on performance management
- Identify Kolb's learning cycle
- Recognise the importance of motivation
- Develop a performance journal and performance plan
4. High Performance Teams Inside the Company: Create High Performance Teams That Will Lead to Optimum Productivity
High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.
Developing high performing teams instills intrinsic motivation within employees. They find meaning in their work, and this satisfies them more than extrinsic motivators such as commissions. When employees are intrinsically motivated at work, they are less likely to leave the organization. Satisfied employees are loyal, and loyalty reduces turnover. It ensures that only qualified employees staff the organization. Success is assured when qualified employees have a genuine interest in the success of the business.
With our High Performance Teams (Non -remote Workers) Course, you will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!
Course Objectives:
- Understand the benefits of high performance teams
- Address challenges
- Conduct effective meetings
- Be able to see the big picture
- Work collaboratively
- Adequately praise team members
5. Virtual Team Building and Management: How to Develop and Implement a Global Workforce
There were an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. With a virtual team you are given a Follow the Sun production environment.
With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give you the knowledge to work with these challenges and succeed in a growing global workforce.
By the end of this Virtual Team Building and Management Online Short Course, you will be able to:
- Know the keys to establishing a virtual team
- Learn how to hold effective meetings and group sessions
- Learn effective ways to communicate with team members
- Use tools to build trust and confidence among employees
- Know how to handle poor performing employees
- Know how to manage a virtual team during any project
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Teamwork and Team Building Bundle, 2 Courses includes the following courses, below is a summary of each course:
Course 1 - Teamwork and Team Building
Section One: Getting Started
Section Two: Defining Success
- What is a Team?
- An Overview of Tuckman and Jensen’s Four-Phase Model
Section Three: Types of Teams
- The Traditional Team
- What are Self-Directed Teams
- Virtual Teams
Section Four: First Stage of Team Development – Forming
- Characteristics of the Stage Forming
- A Leaders Role for Forming
- A Followers Role for Forming
Section Five: Second Stage of Team Development – Storming
- Characteristics of the Stage Storming
- A Leaders Role for Storming
- A Followers Role for Storming
Section Six: Third Stage of Team Development – Norming
- Characteristics of the Stage Norming
- A Leaders Role for Norming
- A Followers Role for Norming
Section Seven: Fourth Stage of Team Development – Performing
- Characteristics of the Stage Performing
- A Leaders Role for Performing
- A Followers Role for Performing
Section Eight: Team Building Activities
- The Benefits and Disadvantages
- Team-Building Activities That Won’t Make People Cringe
- Location for Team-Building
Section Nine: Making the Most of Team Meetings
- Setting the Time and the Place
- Trying the 50-Minute Meeting
- Using Celebrations of All Sizes
Section Ten: Solving Problems as a Team
- The Six Thinking Hats
- Encouraging Brainstorming
- Basic Brainstorming
- Building Consensus
Section Eleven: Encouraging Teamwork
- Some Things to Do
- Some Things to Avoid
- Some Things to Consider
Section Twelve: Wrapping Up
Course 2 - Team Building For Managers
Module One: Getting Started
Module Two: What Are the Benefits of Team Building?
- Better Communication and Conflict Resolution
- Effectiveness
- Motivation
- Camaraderie
Module Three: Types of Team Building Activities
- Games
- Activities
- Education
- Social Gatherings
- Module Four: Games
- Games for Introductions
- Games to Build Camaraderie
- Games for Problem-Solving
- Games to Stimulate Interaction
Module Five: More Team Building Games
- Games to Build Trust
- Games to Motivate
- Games to Build Communication
- Games for Conflict Resolution
Module Six: Activities
- Activities to Build Camaraderie
- Activities for Idea Sharing
- Activities to Build Trust
- Activities to Stimulate Interaction
Module Seven: More Team Building Activities
- Activities to Motivate
- Activities to Improve Working Together
- Activities to Build Communication
- Activities for Conflict Resolution
Module Eight: Social Gatherings
- Singing/Karaoke
- Dinner/Potlucks
- Physical Activities
- Meetings
Module Nine: Common Mistakes When Team Building
- Allowing Cliques to Develop
- Not Delegating Tasks
- Rewarding in Private/Criticizing in Public
- Disjointed Plans of Grandeur
Module Ten: Formatting a Team Building Plan
- Define the Goal
- Consult Team Members
- Research and Create Structure
- Keep It Fun
Module Eleven: Evaluate
- Was the Goal Met?
- Was the Team Building Cohesive?
- What Did the Team Think of the Team Building?
- How Can the Team Building Be Improved for Next Time?
Module Twelve: Wrapping Up
Course 3 - Performance Management
Module One - Getting Started
Module Two - The Basics (Part 1)
- What is performance management?
- How does performance management work?
- Tools
Module Three - The Basics (Part 2)
- Three phase process
- Assessments
- Performance reviews
Module Four - Goal Setting
- SMART goal setting
- Specific goals
- Measureable goals
- Attainable goals
- Realistic goals
- Timely goals
- Monitoring results
Module Five - Establishing Performance Goals
- Strategic planning
- Job analysis
- Setting goals
- Motivation
Module Six - 360 Degree Feedback
- What is 360 degree feedback?
- Vs. traditional performance reviews
- The components
Module Seven - Competency Assessments
- Competency assessment defined
- Implementation
- Final destination
Module Eight - Kolb's Learning Cycle
- Experience
- Observation
- Conceptualisation
- Experimentation
Module Nine - Motivation
- Key factors
- The motivation organisation
- Identifying personal motivators
- Evaluating and adapting
Module Ten - The Performance Journal
- Record goals and accomplishments
- Linking with your employees or managers
- Implementing a performance coach
- Keeping track
Module Eleven - Creating a Performance Plan
- Goals
- Desired results
- Prioritization
- Measure
- Evaluation
Module Twelve - Wrapping Up
Course 4 - High Performance Teams Inside the Company
Module One: Getting Started
- Course Objectives
Module Two: The Benefits of High Performance Teams
- Creates Loyalty
- Optimum Productivity
- Collaboration
- Creates Visibility
Module Three: Challenges of High Performance Teams
- Can Create Competition
- High Turnover Rate
- Negative Focus on Productivity
- Fear of Failure
Module Four: How to Build and Lead High Performance Teams
- Promote Understanding
- Provide Adequate Knowledge
- Facilitate Effective Interaction
- Conduct Effective Meetings
Module Five: Characteristics of High Performance Teams
- Understand the Big Picture
- Have Common Goals
- Work Collaboratively
- Produce Quality Results
Module Six: Roles of an Effective Team Leader
- Provides Adequate Training
- Timely, Constructive Feedback
- Views Mistakes as Opportunities
- Environment of Problem-solving
Module Seven: Leading High Performance Teams (I)
- Vision
- Patience
- Humility
- Humor
Module Eight: Leading High Performance Teams (II)
- Courage
- Compliance
- Tolerance
- Gratitude
Module Nine: Ideas for Motivating High Performance Teams
- Let Employees Be Idealists
- No Negative Criticism
- Give Ample Praise
- Have Lunch with Each Employee
Module Ten: Steps to Retaining High Performers
- Give Them Visibility
- Keep Them Entertained
- Reward Them
- Provide Them with Mentors
Module Eleven: Augmenting Team Performance
- Authority
- Ask Questions
- Quickly Resolve Differences
- Practice Unanimity
Module Twelve: Wrapping Up
Course 5 - Virtual Team Building and Management
Module One - Getting Study
Module Two - Setting Up Your Virtual Team (Part 1)
- Choose self-motivated people with initiative
- Face to face meetings at first (Kick-off meeting)
- Diversity will add value
- Experienced with technology
Module Three - Setting up Your Virtual Team (Part 2)
- Personality can count as much as skills
- Rules of engagement
- Setting up ground rules
- Icebreakers and introductions
Module Four - Virtual Team Meetings
- Scheduling will always be an issue
- Have a clear objective and agenda
- Solicit additional topics in advance
- Discourage just being a status report
Module Five - Communication (Part 1)
- Early and often
- Rules of responsiveness
- Face to face when possible
- Choose the best tool
Module Six - Communication (Part 2)
- Be honest and clear
- Stay in constant contact
- Don't make assumptions
- Set up email protocols
Module Seven - Building Trust
- Trust your team and they will trust you
- Beware of "us vs them" territorial issues
- Share best practices
- Create a sense of ownership
Module Eight - Cultural Issues
- Respect and emmbrace differences
- Be aware of different work styles
- Know your team members cultural background
Module Nine - To Succeed with a Virtual Team
- Set clear goals
- Create standard operating procedures (SOP's)
- Build a team culture
- Provide timely feedback
Module Ten - Dealing with Poor Team Players
- Manage their results, not their activities
- Be proactive, not reactive
- Check in often
- Remove them
Module Eleven - Choosing the Right Tools
- Communication software
- Collaboration and sharing tools
- Prject management software
- Use what works for you and your team
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
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you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
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of tools such as google translate and Grammarly.
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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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After
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please check your junk/spam folder in the event that you do not receive
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you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
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You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
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Course duration, is listed under Course Summary
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All the required material for your course is included in the online system, you do not need to buy anything else.
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you will be required to complete a multiple-choice test online at the
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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
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Teamwork and Team Building Online Bundle, 5 Certificate Courses
Acquire comprehensive knowledge about a successful organization
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Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - Teamwork is Vital in a Successful Organization
|
|
Get BIG Savings with our Teamwork and Team Building Online Bundle, 5 Certificate Courses
- Teamwork and Team Building
- Team Building For Managers
- Performance Management
- High-Performance Teams Inside the Company
- Virtual Team Building and Management
1. Teamwork and Team Building: Teamwork is Vital in a Successful Organization
For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.
The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
Course Topics:
- Three Types of Teams
- T&J Four Phase Model
- Encouraging Teamwork
- The SWOT Analysis
By the end of this Teamwork and Team Building Online Course you, will be able to:
- Understand the concept of a team, and how to monitor success.
- Explain the four phases of the Tuckman team development model.
- Understand the three types of teams.
- Describe actions to take as a leader and as a follower for each of the four phases (Forming, Storming, Norming, and Performing).
- Understand the benefits and disadvantages of various team-building activities.
- Describe several team-building activities that you can use, and in what settings.
- Follow strategies for setting and leading team meetings.
- Detail problem - solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems.
- List actions to do -- and those to avoid -- when encouraging teamwork.
2. Team Building For Managers: Create An Environment of Greater Collaboration and Collegiality Through Team Building
Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be.
With our Team Building For Managers course, you will learn how important team building is and how beneficial it can be. Through this course, you will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this course and create a positive atmosphere within your company with the use of teams.
By the end of this Team Building For Managers Online Short Course, you will be able to:
- Discuss the benefits of team work
- Understand the importance of intentionally fostering teamwork
- Determine strategies your organization can take to build teams
- Understand the benefits of games and social activities in building a team
- Apply the principles of team building to your own organization
3. Performance Management: Focus Everyone on the same Priorities to Improve Performance
Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.
When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.
By the end of this Performance Management Online Short Course, you will be able to:
- Define performance management
- Understand how performance management works and the tools to make it work
- Learn the three phases of performance management and how to assess it
- Discuss effective goal-setting
- Learn how to give feedback on performance management
- Identify Kolb's learning cycle
- Recognise the importance of motivation
- Develop a performance journal and performance plan
4. High Performance Teams Inside the Company: Create High Performance Teams That Will Lead to Optimum Productivity
High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.
Developing high performing teams instills intrinsic motivation within employees. They find meaning in their work, and this satisfies them more than extrinsic motivators such as commissions. When employees are intrinsically motivated at work, they are less likely to leave the organization. Satisfied employees are loyal, and loyalty reduces turnover. It ensures that only qualified employees staff the organization. Success is assured when qualified employees have a genuine interest in the success of the business.
With our High Performance Teams (Non -remote Workers) Course, you will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!
Course Objectives:
- Understand the benefits of high performance teams
- Address challenges
- Conduct effective meetings
- Be able to see the big picture
- Work collaboratively
- Adequately praise team members
5. Virtual Team Building and Management: How to Develop and Implement a Global Workforce
There were an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. With a virtual team you are given a Follow the Sun production environment.
With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give you the knowledge to work with these challenges and succeed in a growing global workforce.
By the end of this Virtual Team Building and Management Online Short Course, you will be able to:
- Know the keys to establishing a virtual team
- Learn how to hold effective meetings and group sessions
- Learn effective ways to communicate with team members
- Use tools to build trust and confidence among employees
- Know how to handle poor performing employees
- Know how to manage a virtual team during any project
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Teamwork and Team Building Bundle, 2 Courses includes the following courses, below is a summary of each course:
Course 1 - Teamwork and Team Building
Section One: Getting Started
Section Two: Defining Success
- What is a Team?
- An Overview of Tuckman and Jensen’s Four-Phase Model
Section Three: Types of Teams
- The Traditional Team
- What are Self-Directed Teams
- Virtual Teams
Section Four: First Stage of Team Development – Forming
- Characteristics of the Stage Forming
- A Leaders Role for Forming
- A Followers Role for Forming
Section Five: Second Stage of Team Development – Storming
- Characteristics of the Stage Storming
- A Leaders Role for Storming
- A Followers Role for Storming
Section Six: Third Stage of Team Development – Norming
- Characteristics of the Stage Norming
- A Leaders Role for Norming
- A Followers Role for Norming
Section Seven: Fourth Stage of Team Development – Performing
- Characteristics of the Stage Performing
- A Leaders Role for Performing
- A Followers Role for Performing
Section Eight: Team Building Activities
- The Benefits and Disadvantages
- Team-Building Activities That Won’t Make People Cringe
- Location for Team-Building
Section Nine: Making the Most of Team Meetings
- Setting the Time and the Place
- Trying the 50-Minute Meeting
- Using Celebrations of All Sizes
Section Ten: Solving Problems as a Team
- The Six Thinking Hats
- Encouraging Brainstorming
- Basic Brainstorming
- Building Consensus
Section Eleven: Encouraging Teamwork
- Some Things to Do
- Some Things to Avoid
- Some Things to Consider
Section Twelve: Wrapping Up
Course 2 - Team Building For Managers
Module One: Getting Started
Module Two: What Are the Benefits of Team Building?
- Better Communication and Conflict Resolution
- Effectiveness
- Motivation
- Camaraderie
Module Three: Types of Team Building Activities
- Games
- Activities
- Education
- Social Gatherings
- Module Four: Games
- Games for Introductions
- Games to Build Camaraderie
- Games for Problem-Solving
- Games to Stimulate Interaction
Module Five: More Team Building Games
- Games to Build Trust
- Games to Motivate
- Games to Build Communication
- Games for Conflict Resolution
Module Six: Activities
- Activities to Build Camaraderie
- Activities for Idea Sharing
- Activities to Build Trust
- Activities to Stimulate Interaction
Module Seven: More Team Building Activities
- Activities to Motivate
- Activities to Improve Working Together
- Activities to Build Communication
- Activities for Conflict Resolution
Module Eight: Social Gatherings
- Singing/Karaoke
- Dinner/Potlucks
- Physical Activities
- Meetings
Module Nine: Common Mistakes When Team Building
- Allowing Cliques to Develop
- Not Delegating Tasks
- Rewarding in Private/Criticizing in Public
- Disjointed Plans of Grandeur
Module Ten: Formatting a Team Building Plan
- Define the Goal
- Consult Team Members
- Research and Create Structure
- Keep It Fun
Module Eleven: Evaluate
- Was the Goal Met?
- Was the Team Building Cohesive?
- What Did the Team Think of the Team Building?
- How Can the Team Building Be Improved for Next Time?
Module Twelve: Wrapping Up
Course 3 - Performance Management
Module One - Getting Started
Module Two - The Basics (Part 1)
- What is performance management?
- How does performance management work?
- Tools
Module Three - The Basics (Part 2)
- Three phase process
- Assessments
- Performance reviews
Module Four - Goal Setting
- SMART goal setting
- Specific goals
- Measureable goals
- Attainable goals
- Realistic goals
- Timely goals
- Monitoring results
Module Five - Establishing Performance Goals
- Strategic planning
- Job analysis
- Setting goals
- Motivation
Module Six - 360 Degree Feedback
- What is 360 degree feedback?
- Vs. traditional performance reviews
- The components
Module Seven - Competency Assessments
- Competency assessment defined
- Implementation
- Final destination
Module Eight - Kolb's Learning Cycle
- Experience
- Observation
- Conceptualisation
- Experimentation
Module Nine - Motivation
- Key factors
- The motivation organisation
- Identifying personal motivators
- Evaluating and adapting
Module Ten - The Performance Journal
- Record goals and accomplishments
- Linking with your employees or managers
- Implementing a performance coach
- Keeping track
Module Eleven - Creating a Performance Plan
- Goals
- Desired results
- Prioritization
- Measure
- Evaluation
Module Twelve - Wrapping Up
Course 4 - High Performance Teams Inside the Company
Module One: Getting Started
- Course Objectives
Module Two: The Benefits of High Performance Teams
- Creates Loyalty
- Optimum Productivity
- Collaboration
- Creates Visibility
Module Three: Challenges of High Performance Teams
- Can Create Competition
- High Turnover Rate
- Negative Focus on Productivity
- Fear of Failure
Module Four: How to Build and Lead High Performance Teams
- Promote Understanding
- Provide Adequate Knowledge
- Facilitate Effective Interaction
- Conduct Effective Meetings
Module Five: Characteristics of High Performance Teams
- Understand the Big Picture
- Have Common Goals
- Work Collaboratively
- Produce Quality Results
Module Six: Roles of an Effective Team Leader
- Provides Adequate Training
- Timely, Constructive Feedback
- Views Mistakes as Opportunities
- Environment of Problem-solving
Module Seven: Leading High Performance Teams (I)
- Vision
- Patience
- Humility
- Humor
Module Eight: Leading High Performance Teams (II)
- Courage
- Compliance
- Tolerance
- Gratitude
Module Nine: Ideas for Motivating High Performance Teams
- Let Employees Be Idealists
- No Negative Criticism
- Give Ample Praise
- Have Lunch with Each Employee
Module Ten: Steps to Retaining High Performers
- Give Them Visibility
- Keep Them Entertained
- Reward Them
- Provide Them with Mentors
Module Eleven: Augmenting Team Performance
- Authority
- Ask Questions
- Quickly Resolve Differences
- Practice Unanimity
Module Twelve: Wrapping Up
Course 5 - Virtual Team Building and Management
Module One - Getting Study
Module Two - Setting Up Your Virtual Team (Part 1)
- Choose self-motivated people with initiative
- Face to face meetings at first (Kick-off meeting)
- Diversity will add value
- Experienced with technology
Module Three - Setting up Your Virtual Team (Part 2)
- Personality can count as much as skills
- Rules of engagement
- Setting up ground rules
- Icebreakers and introductions
Module Four - Virtual Team Meetings
- Scheduling will always be an issue
- Have a clear objective and agenda
- Solicit additional topics in advance
- Discourage just being a status report
Module Five - Communication (Part 1)
- Early and often
- Rules of responsiveness
- Face to face when possible
- Choose the best tool
Module Six - Communication (Part 2)
- Be honest and clear
- Stay in constant contact
- Don't make assumptions
- Set up email protocols
Module Seven - Building Trust
- Trust your team and they will trust you
- Beware of "us vs them" territorial issues
- Share best practices
- Create a sense of ownership
Module Eight - Cultural Issues
- Respect and emmbrace differences
- Be aware of different work styles
- Know your team members cultural background
Module Nine - To Succeed with a Virtual Team
- Set clear goals
- Create standard operating procedures (SOP's)
- Build a team culture
- Provide timely feedback
Module Ten - Dealing with Poor Team Players
- Manage their results, not their activities
- Be proactive, not reactive
- Check in often
- Remove them
Module Eleven - Choosing the Right Tools
- Communication software
- Collaboration and sharing tools
- Prject management software
- Use what works for you and your team
Module Twelve - Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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