About This Course
What you will learn - How to become one with the team with our Being a Team Player Online Certificate Course
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Get BIG Savings with our Being a Team Player Online Bundle, 10 Certificate Courses
- Being a Team Player Online Certificate Course
- Building Better Teams Online Certificate Course
- Problem Solving and Decision Making Online Certificate Course
- Team Building Through Chemistry Online Certificate Course
- Teamwork and Team Building Online Certificate Course
- Creating a Positive Work Environment Online Certificate Course
- Giving Effective Feedback Online Certificate Course
- Becoming a Better Learner Online Certificate Course
- Communication Strategies Online Certificate Course
- Conflict Resolution: Getting Along In The Workplace Online Certificate Course
1. Being a Team Player Online Certificate Course: Learn how to become one with the team with our Being a Team Player Online Certificate Course
The most remarkable feats are accomplished by people working together. To become a successful leader, you need to understand how and why teams work well, and what makes teams falter. At all levels, from the newest to the most senior member of an enterprise, personal and organizational success depends on having the skills and knowledge to work successfully with others.
Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.
2. Building Better Teams Online Certificate Course: Create Effective, Motivated, Productive Teams
Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.
3. Problem Solving and Decision Making Online Certificate Course: Work Your Way Through Tough Decisions
Despite all the natural decision making and problem solving that we do, some people are very uncomfortable with having to make decisions. This course will show you how to find creative solutions with a process to identify options, research them, and then put things together in a way that works.
In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.
4. Team Building Through Chemistry Online Certificate Course: Discover the specifics of how building a team through chemistry will lead to success
Teams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By staying aware of the chemistry as you build the group, you will increase the chance of avoiding pitfalls and developing a sense of unity. With our “Team Building through Chemistry” Courses, you will discover the specifics of how building a team through chemistry will lead to success.
5. Teamwork and Team Building Online Certificate Course: Teamwork is Vital in a Successful Organization
For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.
The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
6. Creating a Positive Work Environment Online Certificate Course: Learn How To Recognize A Positive Work Environment
This course gives you a solid grounding in how you can play a role in creating a positive environment in your workplace. It shows you what a positive work environment is like and how you can help build one, whether you are an employee or a leader in the workplace. This course introduces you to various team player roles and responsibilities and then digs deep into the structure and flow of effective workplace relationships.
Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.
7. Giving Effective Feedback Online Certificate Course: Learn How To Provide And Receive Feedback Effectively
It can be really tough to say what needs to be said. How do you tell your best friend that they have broccoli in their teeth? How do you tell your boss that he always mispronounces a particular client’s name? The answer is in a few simple tools and techniques.
Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.
In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.
8. Becoming a Better Learner Online Certificate Course: Learn how to become a better learner today!
There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today's skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a life-long learner and can no longer rely on what you already know.
The definition of learning is the process of acquiring new or modifying existing knowledge, behaviours, skills, values, or preferences. It is a means of honing our skills, enriching our minds, and changing the way we see things in the world.
This course will help you to become a better learner, and as a result, make you a more valuable employee and well-rounded individual.
9. Communication Strategies Online Certificate Course: Learn all about the various aspects of communication
Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.
This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
10. Conflict Resolution: Getting Along In The Workplace Online Certificate Course: Learn different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions
Conflict is a necessary part of our personal growth and development. It only becomes an issue when the people involved cannot work through it. When this happens, negative energy can result, causing hurt feelings and damaged relationships. This course will teach you how to resolve conflict and gain positive results.
In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review it at any time.
The Ultimate Being a Team Player Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course:
Course 1 - Being a Team Player Online Certificate Course
Session One: Course Overview
- Learning Objectives
- Why Did You Take This Course?
- Pre-Assignment
- Pre-Course Assessment
Session Two: Being a Team Player
- What is a Team Player?
- Who is a Team Player?
- Characteristics of a Team Player
Session Three: Being a Good Team Player
- Actions Speak Louder than Words
- How to Be a Good Team Player
- Are You a Good Team Player?
- Take 1
- Be Prepared for the ‘Teamwork’ Question in an Interview
- The Interview
Session Four: Team Work
- Team Work Definition
- Types of Workplace Teams
- A Closer Look
- Five Types of Workplace Teams Organizations Need
Session Five: Why Teamwork Fails
- Five Reasons
- Employee recognition
- Types of recognition
- Tips for recognizing employees
- One Bad Apple...
Session Six: Strategies to Improve Teamwork
- 20 Strategies
- Bringing it All Together
- Summary
Course 2 - Building Better Teams Online Certificate Course
Session One: Course Overview
Session Two: Defining Teams
Session Three: Establishing Team Norms
- Characteristics of Teams
- Ground Rules
- Team Contracts
Session Four: Working as a Team
Session Five: Your Team Player Type
- What’s Your Team Player Type?
- What Does it Mean To Have a Number?
- My Team Style
Session Six: Building Team Trust
- Why is Trust Important?
- Building Trust
Session Seven: The Stages of Team Development
Session Eight: Team Building with TORI
Session Nine: Communication
- Defining Communication
- Listening Skills
Session Ten: Becoming a Good Team Player
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 3 - Problem Solving and Decision Making Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: Introduction
- Pre-Assignment: Case Study
- Pre-Assignment: Making Connections
- Pre-Course Assessment
Session 2: Definitions
- Pre-Assignment: Defining Problem Solving
- Classifying Problems
- Problem Identification
- Eight Essentials to Defining a Problem
- Problem Solving in Action
Session 3: Making Decisions
- What it Means
- Three Types of Decisions
- Advice from an Expert
- Facts vs. Information
- Eight Ingredients for Good Decision Making
- Decision-Making Traps
Session 4: Getting Real
- Introduction
- Case Study
- Questions
Session 5: The Problem Solving Model
- Model Overview
- Another Perspective
- Keeping an Open Mind
- Solving Problems the Right Way
- Real Problems
- Making Connections
- Phase One
- Definition
- Analysis
- Phase Two
- Brainstorming
- Checkerboard
- Research and Report
- Evaluation
- Decision Making
- Phase Three
- Solution Planning Worksheet
Session 6: Case Study
- Case Study
- Making Connections
Session 7: The Problem Solving Toolkit
- The Basic Tools
- Criteria
- Legitimizing Problems and Positions
- The Communication Funnel
- The Fishbone, Part One
- The Fishbone, Part Two
- Degrees of Support
- About Brainstorming
- Before Brainstorming
- During Brainstorming
- After Brainstorming
- Limitations of Brainstorming
- Brainwriting
- Step One: Create a List
- Step Two: Create the Diagram
- Step Three: Link and Categorize
- Step Four: Finalize and Review
- Brainstorming and Brainwriting
- More Methods
Session 8: Aspirinia
- Introduction
- Individual Action Steps
Session 9: Swotting Up
- SWOT Analysis
- SWOT Matrix
- SWOT Checklist
- Individual Analysis
Session 10: Making Good Group Decisions
- Working Toward the Decision
- Model Review
- Decision Frames
- Stepladder Technique
- The Delphi Technique
- Nominal Group Technique
- Avoiding Fatal Mistakes
- Fighting the Status Quo
Session 11: Analyzing and Selecting Solutions
- Selecting Criteria
- Deciding on Wants/Needs
- The Cost-Benefit Analysis
- Creating a Cost-Benefit Analysis
- Making Connections
- Creating a Cost-Benefit Analysis
Session 12: Planning and Organizing
- Introduction
- Follow-Up Analysis
- Evaluate
- Adapt, Close, and Celebrate
Session 13: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Team Building Through Chemistry Online Certificate Course
Module One: Getting Started
- Course Objectives
Module Two: Understanding Teams
- What Is the Definition of a Team?
- How Do People Feel about Being on Teams?
- Why Do Teams Fall Apart?
- Examples of Successful Teams
Module Three: Team Development Model
- Forming
- Norming
- Storming
- Performing
Module Four: Chemistry in Teams
- What Is Chemistry?
- Factors that Influence Chemistry
- Examples
- Roles of Leadership
Module Five: Diversity
- Advantages
- Complexity
- Conflicts
- Encourage Individuality
Module Six: Vision and Goals
- Creating Vision
- Shared Vision
- SMART Goals
- Collaboration
Module Seven: Roles
- Establishing Roles
- Taking
- Making
- Avoid Power Struggles
Module Eight: Leadership Functions
- Set the Tone
- Conflict Management
- Direct, Don’t Order
- Encourage
Module Nine: Develop Cohesion
- Sense of Exclusivity
- Connect Beyond Work
- Outside Competition
- Focus on Consensus
Module Ten: Build Relationships
- Respect
- Empathy
- Open Communication
- Share Credit
Module Eleven: Direction of Team
- Charter
- Task Orientation
- Monitor Performance
- Feedback
Module Twelve: Wrapping Up
- Words from the Wise
Course 5 - Teamwork and Team Building Online Certificate Course
Section One: Getting Started
Section Two: Defining Success
- What is a Team?
- An Overview of Tuckman and Jensen’s Four-Phase Model
Section Three: Types of Teams
- The Traditional Team
- What are Self-Directed Teams
- Virtual Teams
Section Four: First Stage of Team Development – Forming
- Characteristics of the Stage Forming
- A Leaders Role for Forming
- A Followers Role for Forming
Section Five: Second Stage of Team Development – Storming
- Characteristics of the Stage Storming
- A Leaders Role for Storming
- A Followers Role for Storming
Section Six: Third Stage of Team Development – Norming
- Characteristics of the Stage Norming
- A Leaders Role for Norming
- A Followers Role for Norming
Section Seven: Fourth Stage of Team Development – Performing
- Characteristics of the Stage Performing
- A Leaders Role for Performing
- A Followers Role for Performing
Section Eight: Team Building Activities
- The Benefits and Disadvantages
- Team-Building Activities That Won’t Make People Cringe
- Location for Team-Building
Section Nine: Making the Most of Team Meetings
- Setting the Time and the Place
- Trying the 50-Minute Meeting
- Using Celebrations of All Sizes
Section Ten: Solving Problems as a Team
- The Six Thinking Hats
- Encouraging Brainstorming
- Basic Brainstorming
- Building Consensus
Section Eleven: Encouraging Teamwork
- Some Things to Do
- Some Things to Avoid
- Some Things to Consider
Section Twelve: Wrapping Up
Course 6 - Creating a Positive Work Environment Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What Does a Positive Environment Look Like?
- Introduction
- Characteristics of a Positive Work Environment
- Work-Life Balance
- Training and Development-Focused
- Recognition
- Company as Team
Session 3: What Can I Do?
- As an Employee
- Making Connections
- As a Leader
Session 4: Team Player
- Team Member Roles and Responsibilities Questionnaire
- Team Member Roles and Responsibilities
Session 5 A: Effective Workplace Relationships
- Teams
- Team Experiences
- Motivating Your Team
- Working Cooperatively, Part One
- Working Cooperatively, Part Two
- Working Cooperatively, Part Three
- Managing Conflict, Part One
- Managing Conflict, Part Two
- What is a Conflict?
- Self-Assessment
- Preventing Problems
- Dangerous Misconceptions
Session 5 B: Effective Workplace Relationships
- Meeting Management, Part One
- Meeting Management, Part Two
Session 6: Conclusion
- Take Home Ideas
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 7 - Giving Effective Feedback Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Definitions
- Food for Thought
- When Feedback is Needed
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
- Scenario Six
- Scenario Seven
Session 3: Speaking Clearly
- Being Descriptive
Session 4: Communication Strategies
- Introduction
- Questioning Skills
- Good Questions: Open-Ended Questions
- Good Questions: Hypothetical Open Questions
- Good Questions: Appropriate Closed Questions
- Good Questions: Third-Person Questions
- Poor Questions: Loaded Questions
- Poor Questions: Leading Questions
- Probing
- Probing Techniques
- Non-Verbal Messages
- Sending the Right Message
- Managing Your Messages
- Voice
- Qualities of a Good Voice
- Interpretation Exercise
Session 5: Characteristics of Effective Feedback
- Introduction
- Informal Feedback Framework
- State Your Case
- Pre-Assignment Review
Session 6: Receiving Feedback Graciously
- Receiving Feedback Graciously
Session 7: Testing the Waters
- Scenario One
- Scenario Two
- Scenario Three
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 8 - Becoming a Better Learner Online Certificate Course
Session One: Course Overview
- Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Adopting the Best Mindset for Learning
- What Does it Mean to Learn?
- Adopting the Right Mindset
- Mindset in Practice
- Mindset Reflections
- Practicing Mindset and Learning?
Session Three: Taking Better Notes
- Become a Better Learner Using Notes
- Five Methods of Note Taking
- How Do You Take Notes?
Session Four: Setting and Managing Goals
- How Do Goals Play into Learning?
- Setting Goals Activity
Session Five: Expanding Your Network
- Learning About Your Network
- Asking Questions
Session Six: The Whole Picture
- Becoming Accountable
- Embracing Responsibility
- Embracing Technology
Session Seven: Mind and Body
- Mind and Body Working Together
Session Eight: How You Can Accelerate Your Learning
- Tips to Accelerate Your Learning
- Personal Action Plan
- Course Summary
- Recommended Reading List
Course 9 - Communication Strategies Online Certificate Course
Session One: Course Overview
Session Two: Creating Positive Relationships
Session Three: Growing Our Self-Awareness
- Do You Question Your Competence?
- Developing Confidence
Session Four: Communication Basics
Session Five: Communication Barriers
- Case Study: New Neighbors
- Common Barriers
- Applying the Answers
- Being Mindful
Session Six: Asking Questions
- Asking Good Questions
- Probing
- Pushing My Buttons
Session Seven: Listening Skills
- Can You Hear Me?
- How Do You Rate Your Listening Ability?
- Active Listening Skills
- What is Said and What is Heard
- Communication Situations
Session Eight: Body Language
- What Do Our Bodies Say?
- Gestures
Session Nine: Communication Styles
- Dichotomies in Theory
- Dichotomies in Action
Session Ten: Creating a Positive Self-Image
- Seven Things People Determine from Your Appearance
- Pre-Assignment Review
- Self-Evaluation
Session Eleven: Frame of Reference
Session Twelve: Techniques for the Workplace
- Prepare, Prepare, Prepare
- Testing Our Theories
- Delivering Your Message
Session Thirteen: Assertiveness
- Self-Attitude
- Case Study: A Negative Image
- The Assertive Formula
- Expressing Your No
Course 10 - Conflict Resolution: Getting Along In The Workplace Online Certificate Course
Session One: Course Overview
Session Two: Defining Conflict
- What is Conflict?
- Positives and Negatives
Session Three: Types of Conflict
Session Four: Open Conflict vs. Hidden Conflict
Session Five: Spontaneous and Reflective Behavior
Session Six: The Johari Window
- Understanding the Johari Window
- My Window
- Case Study: Spontaneous and Reflective Behaviors
Session Seven: Stages of Conflict
- The Five Stages of Conflict
- Another Version of the Conflict Process
- Conflict Outcomes
- Strategies for Dealing with Conflict
Session Eight: Creating the Win/Win
Session Nine: Conflict Resolution Style Questionnaire
- The Questionnaire
- Scoring
- The Conflict Grid
- Pros and Cons
Session Ten: The Role of Communication in Conflict Resolution
- The Communication Chain
- Other Barriers
- Establishing Positive Intent
Session Eleven: Active Listening Skills
Session Twelve: Paraphrasing Skills
- What is Paraphrasing?
- Making Connections
Session Thirteen: Powerful Questions
- Asking Questions
- Probing Techniques
Session Fourteen: Body Language
Session Fifteen: Pre-Assignment Review
Session Sixteen: The Conflict/Opportunity Test
- The Conflict/Opportunity Test
- Skills Test
Session Seventeen: Conflict and Its Resolution
- Visualizing Conflict
- A Strategy for Conflict Resolution
Session Eighteen: Helping Others Through Conflict
- Preparing for Conflict
- Conflict Resolution with Facilitation
- Setting Norms
- Coaching Through Conflict
- Managing Your Emotions
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
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with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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The Personal Success Training Program
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anyone who has an interest in learning more about this subject matter
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take this course.
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you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
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This
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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
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Course duration, is listed under Course Summary
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All the required material for your course is included in the online system, you do not need to buy anything else.
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you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
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Also, include it in your resume/CV, professional social media profiles
and job applications.
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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
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The Certificates are valid for life and do not need renewing.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Ultimate Being a Team Player Online Bundle, 10 Certificate Courses
The Most Comprehensive Guide to Being a Team Player Bundle
Bundle Up & Save - Learn More and Save More when you Upgrade to the Mega Bundle below & Save 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - How to become one with the team with our Being a Team Player Online Certificate Course
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Get BIG Savings with our Being a Team Player Online Bundle, 10 Certificate Courses
- Being a Team Player Online Certificate Course
- Building Better Teams Online Certificate Course
- Problem Solving and Decision Making Online Certificate Course
- Team Building Through Chemistry Online Certificate Course
- Teamwork and Team Building Online Certificate Course
- Creating a Positive Work Environment Online Certificate Course
- Giving Effective Feedback Online Certificate Course
- Becoming a Better Learner Online Certificate Course
- Communication Strategies Online Certificate Course
- Conflict Resolution: Getting Along In The Workplace Online Certificate Course
1. Being a Team Player Online Certificate Course: Learn how to become one with the team with our Being a Team Player Online Certificate Course
The most remarkable feats are accomplished by people working together. To become a successful leader, you need to understand how and why teams work well, and what makes teams falter. At all levels, from the newest to the most senior member of an enterprise, personal and organizational success depends on having the skills and knowledge to work successfully with others.
Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.
2. Building Better Teams Online Certificate Course: Create Effective, Motivated, Productive Teams
Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.
3. Problem Solving and Decision Making Online Certificate Course: Work Your Way Through Tough Decisions
Despite all the natural decision making and problem solving that we do, some people are very uncomfortable with having to make decisions. This course will show you how to find creative solutions with a process to identify options, research them, and then put things together in a way that works.
In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.
4. Team Building Through Chemistry Online Certificate Course: Discover the specifics of how building a team through chemistry will lead to success
Teams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By staying aware of the chemistry as you build the group, you will increase the chance of avoiding pitfalls and developing a sense of unity. With our “Team Building through Chemistry” Courses, you will discover the specifics of how building a team through chemistry will lead to success.
5. Teamwork and Team Building Online Certificate Course: Teamwork is Vital in a Successful Organization
For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.
The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
6. Creating a Positive Work Environment Online Certificate Course: Learn How To Recognize A Positive Work Environment
This course gives you a solid grounding in how you can play a role in creating a positive environment in your workplace. It shows you what a positive work environment is like and how you can help build one, whether you are an employee or a leader in the workplace. This course introduces you to various team player roles and responsibilities and then digs deep into the structure and flow of effective workplace relationships.
Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.
7. Giving Effective Feedback Online Certificate Course: Learn How To Provide And Receive Feedback Effectively
It can be really tough to say what needs to be said. How do you tell your best friend that they have broccoli in their teeth? How do you tell your boss that he always mispronounces a particular client’s name? The answer is in a few simple tools and techniques.
Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.
In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.
8. Becoming a Better Learner Online Certificate Course: Learn how to become a better learner today!
There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest of your career. That is no longer the case, as today's skills can become outdated very quickly. The rapid evolution of workplace technologies and best practices means you need to keep your skills current. You must truly be a life-long learner and can no longer rely on what you already know.
The definition of learning is the process of acquiring new or modifying existing knowledge, behaviours, skills, values, or preferences. It is a means of honing our skills, enriching our minds, and changing the way we see things in the world.
This course will help you to become a better learner, and as a result, make you a more valuable employee and well-rounded individual.
9. Communication Strategies Online Certificate Course: Learn all about the various aspects of communication
Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.
This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
10. Conflict Resolution: Getting Along In The Workplace Online Certificate Course: Learn different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions
Conflict is a necessary part of our personal growth and development. It only becomes an issue when the people involved cannot work through it. When this happens, negative energy can result, causing hurt feelings and damaged relationships. This course will teach you how to resolve conflict and gain positive results.
In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review it at any time.
The Ultimate Being a Team Player Online Bundle, 10 Certificate Courses include the following courses, below is a summary of each course:
Course 1 - Being a Team Player Online Certificate Course
Session One: Course Overview
- Learning Objectives
- Why Did You Take This Course?
- Pre-Assignment
- Pre-Course Assessment
Session Two: Being a Team Player
- What is a Team Player?
- Who is a Team Player?
- Characteristics of a Team Player
Session Three: Being a Good Team Player
- Actions Speak Louder than Words
- How to Be a Good Team Player
- Are You a Good Team Player?
- Take 1
- Be Prepared for the ‘Teamwork’ Question in an Interview
- The Interview
Session Four: Team Work
- Team Work Definition
- Types of Workplace Teams
- A Closer Look
- Five Types of Workplace Teams Organizations Need
Session Five: Why Teamwork Fails
- Five Reasons
- Employee recognition
- Types of recognition
- Tips for recognizing employees
- One Bad Apple...
Session Six: Strategies to Improve Teamwork
- 20 Strategies
- Bringing it All Together
- Summary
Course 2 - Building Better Teams Online Certificate Course
Session One: Course Overview
Session Two: Defining Teams
Session Three: Establishing Team Norms
- Characteristics of Teams
- Ground Rules
- Team Contracts
Session Four: Working as a Team
Session Five: Your Team Player Type
- What’s Your Team Player Type?
- What Does it Mean To Have a Number?
- My Team Style
Session Six: Building Team Trust
- Why is Trust Important?
- Building Trust
Session Seven: The Stages of Team Development
Session Eight: Team Building with TORI
Session Nine: Communication
- Defining Communication
- Listening Skills
Session Ten: Becoming a Good Team Player
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 3 - Problem Solving and Decision Making Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: Introduction
- Pre-Assignment: Case Study
- Pre-Assignment: Making Connections
- Pre-Course Assessment
Session 2: Definitions
- Pre-Assignment: Defining Problem Solving
- Classifying Problems
- Problem Identification
- Eight Essentials to Defining a Problem
- Problem Solving in Action
Session 3: Making Decisions
- What it Means
- Three Types of Decisions
- Advice from an Expert
- Facts vs. Information
- Eight Ingredients for Good Decision Making
- Decision-Making Traps
Session 4: Getting Real
- Introduction
- Case Study
- Questions
Session 5: The Problem Solving Model
- Model Overview
- Another Perspective
- Keeping an Open Mind
- Solving Problems the Right Way
- Real Problems
- Making Connections
- Phase One
- Definition
- Analysis
- Phase Two
- Brainstorming
- Checkerboard
- Research and Report
- Evaluation
- Decision Making
- Phase Three
- Solution Planning Worksheet
Session 6: Case Study
- Case Study
- Making Connections
Session 7: The Problem Solving Toolkit
- The Basic Tools
- Criteria
- Legitimizing Problems and Positions
- The Communication Funnel
- The Fishbone, Part One
- The Fishbone, Part Two
- Degrees of Support
- About Brainstorming
- Before Brainstorming
- During Brainstorming
- After Brainstorming
- Limitations of Brainstorming
- Brainwriting
- Step One: Create a List
- Step Two: Create the Diagram
- Step Three: Link and Categorize
- Step Four: Finalize and Review
- Brainstorming and Brainwriting
- More Methods
Session 8: Aspirinia
- Introduction
- Individual Action Steps
Session 9: Swotting Up
- SWOT Analysis
- SWOT Matrix
- SWOT Checklist
- Individual Analysis
Session 10: Making Good Group Decisions
- Working Toward the Decision
- Model Review
- Decision Frames
- Stepladder Technique
- The Delphi Technique
- Nominal Group Technique
- Avoiding Fatal Mistakes
- Fighting the Status Quo
Session 11: Analyzing and Selecting Solutions
- Selecting Criteria
- Deciding on Wants/Needs
- The Cost-Benefit Analysis
- Creating a Cost-Benefit Analysis
- Making Connections
- Creating a Cost-Benefit Analysis
Session 12: Planning and Organizing
- Introduction
- Follow-Up Analysis
- Evaluate
- Adapt, Close, and Celebrate
Session 13: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Team Building Through Chemistry Online Certificate Course
Module One: Getting Started
- Course Objectives
Module Two: Understanding Teams
- What Is the Definition of a Team?
- How Do People Feel about Being on Teams?
- Why Do Teams Fall Apart?
- Examples of Successful Teams
Module Three: Team Development Model
- Forming
- Norming
- Storming
- Performing
Module Four: Chemistry in Teams
- What Is Chemistry?
- Factors that Influence Chemistry
- Examples
- Roles of Leadership
Module Five: Diversity
- Advantages
- Complexity
- Conflicts
- Encourage Individuality
Module Six: Vision and Goals
- Creating Vision
- Shared Vision
- SMART Goals
- Collaboration
Module Seven: Roles
- Establishing Roles
- Taking
- Making
- Avoid Power Struggles
Module Eight: Leadership Functions
- Set the Tone
- Conflict Management
- Direct, Don’t Order
- Encourage
Module Nine: Develop Cohesion
- Sense of Exclusivity
- Connect Beyond Work
- Outside Competition
- Focus on Consensus
Module Ten: Build Relationships
- Respect
- Empathy
- Open Communication
- Share Credit
Module Eleven: Direction of Team
- Charter
- Task Orientation
- Monitor Performance
- Feedback
Module Twelve: Wrapping Up
- Words from the Wise
Course 5 - Teamwork and Team Building Online Certificate Course
Section One: Getting Started
Section Two: Defining Success
- What is a Team?
- An Overview of Tuckman and Jensen’s Four-Phase Model
Section Three: Types of Teams
- The Traditional Team
- What are Self-Directed Teams
- Virtual Teams
Section Four: First Stage of Team Development – Forming
- Characteristics of the Stage Forming
- A Leaders Role for Forming
- A Followers Role for Forming
Section Five: Second Stage of Team Development – Storming
- Characteristics of the Stage Storming
- A Leaders Role for Storming
- A Followers Role for Storming
Section Six: Third Stage of Team Development – Norming
- Characteristics of the Stage Norming
- A Leaders Role for Norming
- A Followers Role for Norming
Section Seven: Fourth Stage of Team Development – Performing
- Characteristics of the Stage Performing
- A Leaders Role for Performing
- A Followers Role for Performing
Section Eight: Team Building Activities
- The Benefits and Disadvantages
- Team-Building Activities That Won’t Make People Cringe
- Location for Team-Building
Section Nine: Making the Most of Team Meetings
- Setting the Time and the Place
- Trying the 50-Minute Meeting
- Using Celebrations of All Sizes
Section Ten: Solving Problems as a Team
- The Six Thinking Hats
- Encouraging Brainstorming
- Basic Brainstorming
- Building Consensus
Section Eleven: Encouraging Teamwork
- Some Things to Do
- Some Things to Avoid
- Some Things to Consider
Section Twelve: Wrapping Up
Course 6 - Creating a Positive Work Environment Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What Does a Positive Environment Look Like?
- Introduction
- Characteristics of a Positive Work Environment
- Work-Life Balance
- Training and Development-Focused
- Recognition
- Company as Team
Session 3: What Can I Do?
- As an Employee
- Making Connections
- As a Leader
Session 4: Team Player
- Team Member Roles and Responsibilities Questionnaire
- Team Member Roles and Responsibilities
Session 5 A: Effective Workplace Relationships
- Teams
- Team Experiences
- Motivating Your Team
- Working Cooperatively, Part One
- Working Cooperatively, Part Two
- Working Cooperatively, Part Three
- Managing Conflict, Part One
- Managing Conflict, Part Two
- What is a Conflict?
- Self-Assessment
- Preventing Problems
- Dangerous Misconceptions
Session 5 B: Effective Workplace Relationships
- Meeting Management, Part One
- Meeting Management, Part Two
Session 6: Conclusion
- Take Home Ideas
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 7 - Giving Effective Feedback Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Definitions
- Food for Thought
- When Feedback is Needed
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
- Scenario Six
- Scenario Seven
Session 3: Speaking Clearly
- Being Descriptive
Session 4: Communication Strategies
- Introduction
- Questioning Skills
- Good Questions: Open-Ended Questions
- Good Questions: Hypothetical Open Questions
- Good Questions: Appropriate Closed Questions
- Good Questions: Third-Person Questions
- Poor Questions: Loaded Questions
- Poor Questions: Leading Questions
- Probing
- Probing Techniques
- Non-Verbal Messages
- Sending the Right Message
- Managing Your Messages
- Voice
- Qualities of a Good Voice
- Interpretation Exercise
Session 5: Characteristics of Effective Feedback
- Introduction
- Informal Feedback Framework
- State Your Case
- Pre-Assignment Review
Session 6: Receiving Feedback Graciously
- Receiving Feedback Graciously
Session 7: Testing the Waters
- Scenario One
- Scenario Two
- Scenario Three
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 8 - Becoming a Better Learner Online Certificate Course
Session One: Course Overview
- Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Adopting the Best Mindset for Learning
- What Does it Mean to Learn?
- Adopting the Right Mindset
- Mindset in Practice
- Mindset Reflections
- Practicing Mindset and Learning?
Session Three: Taking Better Notes
- Become a Better Learner Using Notes
- Five Methods of Note Taking
- How Do You Take Notes?
Session Four: Setting and Managing Goals
- How Do Goals Play into Learning?
- Setting Goals Activity
Session Five: Expanding Your Network
- Learning About Your Network
- Asking Questions
Session Six: The Whole Picture
- Becoming Accountable
- Embracing Responsibility
- Embracing Technology
Session Seven: Mind and Body
- Mind and Body Working Together
Session Eight: How You Can Accelerate Your Learning
- Tips to Accelerate Your Learning
- Personal Action Plan
- Course Summary
- Recommended Reading List
Course 9 - Communication Strategies Online Certificate Course
Session One: Course Overview
Session Two: Creating Positive Relationships
Session Three: Growing Our Self-Awareness
- Do You Question Your Competence?
- Developing Confidence
Session Four: Communication Basics
Session Five: Communication Barriers
- Case Study: New Neighbors
- Common Barriers
- Applying the Answers
- Being Mindful
Session Six: Asking Questions
- Asking Good Questions
- Probing
- Pushing My Buttons
Session Seven: Listening Skills
- Can You Hear Me?
- How Do You Rate Your Listening Ability?
- Active Listening Skills
- What is Said and What is Heard
- Communication Situations
Session Eight: Body Language
- What Do Our Bodies Say?
- Gestures
Session Nine: Communication Styles
- Dichotomies in Theory
- Dichotomies in Action
Session Ten: Creating a Positive Self-Image
- Seven Things People Determine from Your Appearance
- Pre-Assignment Review
- Self-Evaluation
Session Eleven: Frame of Reference
Session Twelve: Techniques for the Workplace
- Prepare, Prepare, Prepare
- Testing Our Theories
- Delivering Your Message
Session Thirteen: Assertiveness
- Self-Attitude
- Case Study: A Negative Image
- The Assertive Formula
- Expressing Your No
Course 10 - Conflict Resolution: Getting Along In The Workplace Online Certificate Course
Session One: Course Overview
Session Two: Defining Conflict
- What is Conflict?
- Positives and Negatives
Session Three: Types of Conflict
Session Four: Open Conflict vs. Hidden Conflict
Session Five: Spontaneous and Reflective Behavior
Session Six: The Johari Window
- Understanding the Johari Window
- My Window
- Case Study: Spontaneous and Reflective Behaviors
Session Seven: Stages of Conflict
- The Five Stages of Conflict
- Another Version of the Conflict Process
- Conflict Outcomes
- Strategies for Dealing with Conflict
Session Eight: Creating the Win/Win
Session Nine: Conflict Resolution Style Questionnaire
- The Questionnaire
- Scoring
- The Conflict Grid
- Pros and Cons
Session Ten: The Role of Communication in Conflict Resolution
- The Communication Chain
- Other Barriers
- Establishing Positive Intent
Session Eleven: Active Listening Skills
Session Twelve: Paraphrasing Skills
- What is Paraphrasing?
- Making Connections
Session Thirteen: Powerful Questions
- Asking Questions
- Probing Techniques
Session Fourteen: Body Language
Session Fifteen: Pre-Assignment Review
Session Sixteen: The Conflict/Opportunity Test
- The Conflict/Opportunity Test
- Skills Test
Session Seventeen: Conflict and Its Resolution
- Visualizing Conflict
- A Strategy for Conflict Resolution
Session Eighteen: Helping Others Through Conflict
- Preparing for Conflict
- Conflict Resolution with Facilitation
- Setting Norms
- Coaching Through Conflict
- Managing Your Emotions
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
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2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
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Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
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All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
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Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
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You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
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