What you will learn - Develop your Writing Skills to Have an Extra Edge in the Workplace

Get BIG Savings with our Ultimate Collaborative Business Writing Online Bundle, 10 Certificate Courses

1. Collaborative Business Writing
2. Business Writing
3. Conflict Resolution
4. Appreciative Inquiry
5. Delivering Constructive Criticism
6. Teamwork and Team Building
7. Business Acumen
8. Performance Management
9. Goal Setting & Getting Things Done
10. Time Management

1. Collaborative Business Writing: Develop your Writing Skills to Have an Extra Edge in the Workplace

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world as is creating proper documents (such as proposals, reports, and agendas) giving you that extra edge in the workplace. 

The Collaborative Business Writing course will give you the knowledge and skills to collaborate with others and create that important document. You will touch on the types of collaboration, and ways to improve them through certain tools and processes. These basic skills will provide you with that extra benefit in the business world that a lot of people are losing.

By the end of this Collaborative Business Writing Online Short Course, you should be able to:

• Define collaborative business writing
• Know different types of collaborative writing
• Know how to collaborate with team members
• Learn methods of handling conflict in writing
• Build collaborative writing teams

2. Business Writing: Become an Expert at Writing Effective Emails, Letters, Reports and More

We all know that writing is one of the most important methods of business communication for most people, whether its e-mails, memos, proposals, or major reports. Lots of people struggle with the composition of these. Sometimes it's because they don't have to do it very often so, therefore, it doesn't flow as easily as they would like, sometimes because they are new to a role, or just because it's not their favorite thing.

This Business Writing Online Short Course will provide:

• A quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) the things that we often miss especially when completing work under pressure; and
• An overview of some the typical business documents, letters, reports, proposals that you may have to deal with, with tips on structure, style etc.

Course Topics:

• Spelling
• Punctuation
• Writing the Letter
• Proposals Key Info

By the end of the Business Writing Online Short Course, you will be able to:

• Understand the function/purpose of all of the above.
• Utilize the tips and techniques provided here to determine an appropriate structure to use for your business artifacts in different situations.
• Define proofreading and understand the techniques in improving proofreading skills.
• Define peer review and list ways peer review can help improve business writing skills.
• Notice (and correct) common spelling and grammar issues in business writing.
• List guidelines in printing and publishing business writing

3. Conflict Resolution: Learn How To Resolve Conflicts of Any Size

There are many ways to resolve conflicts - surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc.

Conflict resolution grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations. This course will demonstrate the six-step process to resolve conflicts of any size.

You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

Course Topics:

• Building Positive Energy
• Fishbone Diagram
• Agreement Frame

By the end of this Conflict Resolution Online Short Course, you will be able to:

• Understand what conflict and effective conflict resolution mean.
• Understand all six phases of the conflict resolution process.
• Understand the five main styles of conflict resolution.
• Be able to adapt the process for all types of conflicts.
• Be able to break out parts of the process and use those tools to prevent conflict.
• Be able to use basic communication tools, such as the agreement frame and open questions.
• Be able to use basic anger and stress management techniques

4. Appreciative Inquiry: Strengthen an Organization by Creating a Positive Environment

Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning employees will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what's wrong will transform the individuals and in turn transform the organization.

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business. Through best practices and positive stories you are able to transform your organization.

By the end of this Appreciative Inquiry Online Short Course, you will be able to:

• Know the meaning of appreciative inquiry
• Think in positive terms and avoid thinking negatively
• Encourage others to think positively
• Recognize positive attributes in people
• Create positive imagery
• Manage and guide employees in a positive environment

5. Delivering Constructive Criticism: How to Manage Criticism to Benefit Your Organization

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course you will gain valuable knowledge and skills that will assist with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.

Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

By the end of this Delivering Constructive Criticism Online Short Course, you will be able to:

• Understand when feedback should take place
• Learn how to prepare and plan to deliver constructive criticism
• Determine the appropriate atmosphere in which it should take place
• Identify the proper steps to be taken during the session
• Know how emotions and certain actions can negatively impact the effects of the session
• Recognize the importance of setting goals and the method used to set them

6. Teamwork and Team Building: Teamwork is Vital in a Successful Organization

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Course Topics:

• Three Types of Teams
• T&J Four Phase Model
• Encouraging Teamwork
• The SWOT Analysis

By the end of this Teamwork and Team Building Online Course you, will be able to:

• Understand the concept of a team, and how to monitor success.
• Explain the four phases of the Tuckman team development model.
• Understand the three types of teams.
• Describe actions to take as a leader  and as a follower for each of the four phases (Forming, Storming, Norming, and Performing).
• Understand the benefits and disadvantages of various team-building activities.
• Describe several team-building activities that you can use, and in what settings.
• Follow strategies for setting and leading team meetings.
• Detail problem - solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems.
• List actions to do -- and those to avoid -- when encouraging teamwork.

7. Business Acumen: Increase your Financial Literacy & Improve Business Sense

Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve business sense.

Business Acumen will give you an advantage everyone wishes they had. The Business Acumen Online Short Course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.

By the end of this Business Acumen Online Short Course, you will be able to:

• Know how to see the big picture
• Develop a risk management strategy
• Know how to practice financial literacy
• Develop critical thinking
• Practice management acumen
• Find key financial levers

8. Performance Management: Focus Everyone on the same Priorities to Improve Performance

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.

By the end of this Performance Management Online Short Course, you will be able to:

• Define performance management
• Understand how performance management works and the tools to make it work
• Learn the three phases of performance management and how to assess it
• Discuss effective goal-setting
• Learn how to give feedback on performance management
• Identify Kolb's learning cycle
• Recognize the importance of motivation
• Develop a performance journal and performance plan

9. Goal Setting & Getting Things Done: Become a Productivity Pro & Blaze Through Your To-Do Lists

Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This course will provide the knowledge and skills you need to complete more tasks, and get things done.

Our Goal Setting and Getting Things Done course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive.

By the end of this Goal Setting online short course, you will be able to:

• Overcome procrastination
• Manage time effectively
• Accomplish important tasks
• Self-motivate
• Create SMART goals

10. Time Management: How To Manage Your Time And Get Things Done

Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.

As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.

Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.

Course Topics:

• The SMART Way
• Urgent Important Matrix
• The 80/20 Rule
• Eat That Frog
• The Glass Jar

By the end of this Time Management Online Short Course you will be able to:

• Plan and prioritize daily activities efficiently and in a productive manner.
• Triumph over procrastination.
• Effectively deal with crises.
• Organize your workspace and workflow.
• Efficiently delegate.
• Ritualize your workload.
• Plan effective meetings.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

1. All courses are easy to follow and understand
2. Only 6 to 8 hours of study is required per course
3. Unlimited lifetime access to course materials
4. Study as many courses as you want
5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
6. You can study from home or at work, at your own pace, in your own time
7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Ultimate Collaborative Business Writing Bundle, 10 Courses includes the following courses, below is a summary of each course: 

Course 1 - Collaborative Business Writing

Course 2 - Business Writing

Course 3 - Conflict Resolution

Course 4 - Appreciative Inquiry

Course 5 - Delivering Constructive Criticism

Course 6 - Teamwork and Team Building

Course 7 - Business Acumen

Course 8 - Performance Management

Course 9 - Goal Setting & Getting Things Done

Course 10 - Time Management

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.

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