About This Course
What you will learn - Control Your Actions and Emotions in A Positive Way
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Get BIG Savings with our Emotional Intelligence Online Bundle, 10 Certificate Courses
- Emotional Intelligence
- Self-Leadership
- Interpersonal Skills
- Communication Strategies
- Improving Mindfulness
- Assertiveness and Self-Confidence
- Negotiation Skills
- Increasing Your Happiness
- Introduction to Neuro Linguistic Programming
- NLP Tools for Real Life
1. Emotional Intelligence: Control Your Actions and Emotions in A Positive Way
Emotional intelligence describes the ability to understand one's own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence training courses you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.
2. Self-Leadership: Explore The Four Pillars Of Self-Leadership
Self-leadership combines taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. This course will cover all of these aspects and teach you how to make meaningful, empowered choices while taking action to get where you want to go.
In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.
3. Interpersonal Skills: Learn Powerful Communication Skills!
We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
4. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.
This course will help you understand the different methods of communication and how to make the most of each of them.
5. Improving Mindfulness: Practice True Mindfulness to Stay in Tune Mentally and Physically
Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.
With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.
6. Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!
Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.
The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.
7. Negotiation Skills: Understand The Phases Of Negotiation
Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.
This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
8. Increasing Your Happiness: Increase Your Happiness to Improve Productivity in the Workplace
Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.
With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.
9. Introduction to Neuro Linguistic Programming: Bring Your Unconscious Thoughts To The Surface
In order to achieve results, you must master the art of bringing your unconscious thoughts to the surface. This course will give you the skills to do just that through neuro linguistic programming.
This introductory course will teach the basics of neuro linguistic programming (NLP). You’ll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language.
10. NLP Tools for Real Life: Interact And Respond To The World Better
Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface so that you can have real choice over how you interact with and respond to the world. Once you have completed “Introduction to Neuro Linguistic Programming,” take this course and learn how you can do more with NLP.
This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Emotional Intelligence 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Emotional Intelligence Online Course
Module One - Getting Started
Module Two - What is Emotional Intelligence?
- Self-management
- Self-awareness
- Self-regulation
- Self-motivation
- Empathy
Module Three - Skills in Emotional Intelligence
- How to accurately perceive emotions
- Use emotions to facilitate thinking
- Manage emotions
Module Four - Verbal Communication Skills
- Focused listening
- Asking questions
- Communicating with flexibility and authenticity
Module Five - Non-Verbal Communication Skills
- Body Language
- It's not what you say, it's how you say it
Module Six - Social Management and Responsibility
- Benefits of emotional intelligence
- Articulate your emotions using language
Module Seven - Tools to Regulate your Emotions
- Seeing the other side
- Self-management and self-awareness
- Giving in without giving up
Module Eight - Gaining Control
- Using coping thoughts
- Using relaxation techniques
- Bringing it all together
Module Nine - Business Practices (Part 1)
- Understand emotions and how to manage them in the workplace
- Role of emotional intelligence at work
- Disagreeing constructively
Module Ten - Business Practices (Part 2)
- Optimism
- Pessimism
- The balance between optimism and pessimism
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 2 - Certificate In Self-Leadership Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Self-Leadership
- Defining Self-Leadership
- Defining Self-Leadership
- Four Pillars of Self-Leadership
- Making Connections
Session 3: Knowing Who You Are
- Creating a Personal Vision Statement
- Step One Identify Your Values
- Step Two Define Your Values
- Step Three Put It All Together
- Identifying Dreams and Setting Goals
- Dream Examples
- SPIRIT
- Writing Tips
- Getting Goals on Paper
- Setting Ourselves Up For Success
- Building Accountability Into Your Goals
Session 4: Change Management
- Control and Change
- Making Connections
Session 5: Knowing What You Do
- Your Behavior
- Negative Cues
- Positive Cues
- Making Connections
- Making Connections
- Lifelong Learning
- Lifelong Learning
- Learning Plans
- Making Connections
Session 6: Motivation for Optimists
- Motivation from Within
- Making Connections
- Creating a Motivational Climate
- The Value of Optimism
- ABC’s of Optimism
- Pessimism vs. Optimism
- VET Process
- Adversities
Session 7: Using What You Know
- Our Physical Self
- Questions to Consider
- Questions to Consider
- Emotional Intelligence
- The Seven Emotions
- What Do Emotions Tell Us
- Applying Emotional Intelligence
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate In Interpersonal Skills Online Course
Module One - Getting Started
Module Two - Verbal Communication Skills
- Listening and hearing: they aren't the same thing
- Asking questions
- Communicating with power
Module Three - Non-Verbal Communication Skills
- Body language
- The signals you sent to others
- It's not what you say, it's how you say it
Module Four - Making Small Talk and Moving Beyond
- Starting a conversation
- The four levels of conversation
Module Five - Moving the Conversation Along
- Asking for examples
- Using repetition
- Using summary questions
- Asking for clarity and completeness
Module Six - Remembering Names
- Creating a powerful introduction
- Using Mnemonics
- Uh-oh... I've forgotten your name
Module Seven - Influencing Skills
- Seeing the other side
- Building a bridge
- Giving in without giving up
Module Eight - Bringing People to Your Side
- A dash of emotion
- Plenty of facts
- Bringing it all together
Module Nine - Sharing your Opinion
- Using I-messages
- Disagreeing constructively
- Building consensus
Module Ten - Negotiation Basics
- Preparation
- Opening
- Bargaining
- Closing
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 4 - Certificate In Communication Strategies Online Course
Section One: Getting Started
Section Two: The Big Picture
- What is Communication?
- How Do We Communicate?
- Who’s Listening?
Section Three: Barriers to Communication
- It All Starts with Me
- Common Barriers to Communication
- Language Barriers
- Cultural Barriers
- Location Barriers
Section Four: Paraverbal Communication Skills
- The Power of Pitch
- The Power of Tone
- Vocal Speed Camera
Section Five: Non-Verbal Communication
- Your Body Speaks its own Language
Section Six: Speak Like a STAR
Using STAR
- Situation
- Task
- Action
- Response
Section Seven: Listening Skills
- Ten Ways to Listen Better Today
- Understanding Active Listening
- Sending Positive Signals to Others
Section Eight: Asking Good Questions
- Asking Open Questions
- Probing Questions
Section Nine: Appreciative Inquiry
- The Four Stages
- The Purpose of Appreciative Inquiry
Section Ten: The Art of Conversation Using SPEAC
- Suppose
- Prepare
- Enquire
- Ascertain
- Change
Section Eleven: Advanced Communication Skills
- Precipitating Factors
- Common Ground
Section Twelve: Wrapping up
Course 5 - Certificate In Improving Mindfulness Online Course
Module One: Getting Started
By the end of this course, you should be able to:
- Define mindfulness
- Develop techniques to make oneself more attuned to the present moment
- Understand the value and utility of one’s emotions
- Learn how to identify and counter distorted thinking
- Learn how to cultivate genuine positive emotions
- Become more fully present in social interactions
Module Two: What Is Mindfulness?
- Buddhist Concept
- Bare Attention
- Psychological Concept of Mindfulness
- Memory
Module Three: Practicing Mindfulness
- Attention
- Acceptance
- Mindfulness Meditatio
- Scanning
Module Four: Emotional Intelligence
- The Purpose of Emotions
- High Performance Emotions
- Swing Emotions
- Blue Emotions
Module Five: Cognitive Distortion (Phase One)
- Dichotomous Reasoning
- Magnification and Minimization
- Filtering
- Jumping to Conclusions
Module Six: Cognitive Distortion (Phase Two)
- Destructive Labeling
- Personalizing
- Blaming
- The Tyranny of the Should
Module Seven: Mindfulness Based Cognitive Therapy
- Mental Modes
- Doing Mode
- Being Mode
- Metacognitive Awareness
Module Eight: Mindfulness and Gratitude
- What is Gratitude?
- Gratitude Journal
- An Exercise in Mindfulness and Gratitude
- Forming a Habit
Module Nine: Cultivating the High Performance Emotions
- The Emotion-Cognition-Behavior Triangle
- Cultivating Enthusiasm
- Cultivating Confidence
- Cultivating Tenacity
Module Ten: Mindfulness in Customer Service
- Individually Focused
- Active Listening
- Building a Rapport
- Timing
Module Eleven: Mindfulness and Leadership
- Mental Resilience
- Focus
- Compassion
- Creativity
Module Twelve: Wrapping Up
Words from the Wise
Course 6 - Certificate In Assertiveness and Self-Confidence Online Course
Module One - Getting Started
Module Two - What does Self-Confidence mean to you?
- What is Assertiveness?
- What is Self-Confidence?
- The Four styles
Module Three - Obstacle to our Goals
- Types of negative thinking
- Personal Application
Module Four - Communication Skills
- Listening and hearing; they aren't the same thing
- Asking questions
- Body language
Module Five - The Importance of Goal Setting
- Why goal setting is important
- Setting SMART goals
Module Six - Feeling the Part
- Identifying your worth
- Creating positive self-talk
- Identifying and addressing strengths and weaknesses
Module Seven - Looking the Part
- The importance of appearance
- The role of body language
- First impressions count
Module Eight - Sounding the Part
- It's how you say it
- Sounding confident
- Using "I" messages
Module Nine - Powerful Presentations
- What to do when you're on the spot
- Using STAR to make your case
Module Ten - Coping Techniques
- Building rapport
- Expressing disagreement
- Coming to consensus
Module Eleven - Dealing with Difficult Behavior
- Dealing with difficult situations
- Key tactics
Module Twelve - Wrapping Up
Course 7 - Certificate In Negotiation Skills Online Course
Module One - Getting Started
Module Two - Understanding Negotiation
- Types of negotiations
- The three phases
- Skills for successful negotiation
Module Three - Getting Prepared
- Establishing your WATNA and BATNA
- Identifying your WAP
- Identifying your ZOPA
- Personal preparation
Module Four - Laying the Groundwork
- Setting the time and place
- Establishing common ground
- Creating a negotiation framework
- The negotiation process
Module Five - Phase One - Exchanging Information
- Getting off on the right foot
- What to share
- What to keep to yourself
Module Six - Phase Two - Bargaining
- What to expect
- Techniques to try
- How to break an impasse
Module Seven - About Mutual Gain
- Three ways to see your options
- About mutual gain
- Creating a mutual gain solution
- What do I want?
- What do they want?
- What do we want?
Module Eight - Phase Three - Closing
- Reaching consensus
- Building an agreement
- Setting the terms of the agreement
Module Nine - Dealing with Difficult Issues
- Being prepared for environmental tactics
- Dealing with personal attacks
- Controlling your emotions
- Deciding when it's time to walk away
Module Ten - Negotiating Outside the Boardroom
- Adapting the process for smaller negotiations
- Negotiating via telephone
- Negotiating via email
Module Eleven - Negotiating on Behalf of Someone Else
- Choosing the negotiating team
- Covering all the bases
- Dealing with tough questions
Module Twelve - Wrapping Up
Course 8 - Certificate In Increasing Your Happiness Online Course
Module One: Getting Started
Module Two: Plan Ahead for Happiness
- Have a Nightly Routine
- Get at Least 8 Hours of Sleep
- Wake Up Early Enough for Some “Me” Time
- Give Yourself Time to Arrive at Work Early
Module Three: Plan Your Day
- Arrive 10-15 Minutes Early
- Check for Action Items
- Create a To-Do List for the Day
- Build in Breaks
Module Four: Relate to Others
- Greet Your Colleagues
- Smile! Fake It If You Have To!
- Build Your Support Team
- Take Time to Socialize
Module Five: Go to Your Happy (Work) Space
- Create a Workspace That Makes You Happy
- Clear the Clutter
- Bring in Personal Touches
- Add Some Green!
Module Six: Accentuate the Positive
- Use a Daily Affirmation
- Surround Yourself with Positive People
- Limit Your Negative Interactions
- Build Friendships
Module Seven: Use Your Benefits
- Use Your Vacation and Paid Time Off!
- Gym or Health Club Memberships
- Employee Assistance Programs
- Explore Other Benefits
Module Eight: Take Control of Your Career Happiness
- Take Control of Your Professional Development
- Seek Frequent Feedback
- Practice Professional Courage
- Seek Mentoring, and Seek to Mentor Others
Module Nine: Set Boundaries
- Learn to Say No
- Learn to Say Yes
- Protect Your Downtime
- Know When to Call It a Day
Module Ten: Practice Positivity
- Address Conflict and Misunderstandings Directly
- Keep Your Interactions Positive
- Practice Gratitude
- Look for the Silver Lining
Module Eleven: Choose to Be Happy
- Happiness is a Choice
- Choose Your Stress Response
- Do One Thing Every Day That You Love and Enjoy
- Seek to Make Positive Changes
Module Twelve: Wrapping Up
Course 9 - Certificate In Introduction to Neuro Linguistic Programming Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Neuro-linguistic Programming?
- Defining Neuro-linguistic Programming
- So What Does It All Mean?
- A Brief History
- Understanding Common NLP Terms
Session 3: The NLP Presuppositions
- Core NLP Principles
Session 4: The Senses According to NLP
- Making Sense of Our Senses
- Using Our Sensory Systems
- Sensory Predicates
- Senses and Language
- Eye Accessing Cues
Session 5: Using Enriched Language
- Using Enriched Language
- Connecting with Everyone
Session 6: Interpreting Body Language
- The Signals We Send
- Interpreting Body Language
- Associated or Dissociated
- Towards or Away From
- Match or Mismatch
- Internally or Externally Oriented
- Using Body Language to Influence
Session 7: Asking Clean Questions
- The NLP Style of Questioning
- Using Clean Questions
- Sample NLP Question Frameworks
Session 8: The Power of Hypnotic Language
- Embedding Positive or Negative Commands
- Creating Commands
- Influencing Outcomes
- Presuppositions as Questions
- Insightful Sentences
- Overcoming Challenges
Session 9: Putting it all Together
- Case Study
Session 10: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - Certificate In NLP Tools for Real Life Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Developing Rapport
- Defining Rapport
- Matching and Mirroring: Introduction
- Matching and Mirroring
- Body Language
- Voice Characteristics
- Sensory Systems
- Pacing
- Scenario Two
- Leading
- Making Connections
Session 3: Getting in Tune with Yourself
- Establishing an Inner Map
- What Does Congruency Mean for Me?
- Achieving Congruency
- Deep Breathing
Session 4: Creating Comprehensive Outcomes
- The Elements of a Well-Formed Outcome
- Setting Some Personal Outcomes
Session 5: Creating a Desired State
- Basic Anchoring Techniques
- Steps for Creating a Basic Anchor
- Collapsing Anchors
- Chaining Anchors
- Making Connections
Session 6: Chunking Information
- The 7±2 Rule and the Ladder of Abstraction
- The Ladder of Abstraction
- Chunking
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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study this course, this course is open to anyone who would like to take
this course.
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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
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Course duration, is listed under Course Summary
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All the required material for your course is included in the online system, you do not need to buy anything else.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Ultimate Emotional Intelligence Online Bundle, 10 Certificate Courses
Learn Everything You Need to Know About Emotional Intelligence and How it Affects Every Facet of Your Life
Bundle Up & Save - Learn More and Save More when you Upgrade to the Mega Bundle below & Save 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - Control Your Actions and Emotions in A Positive Way
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Get BIG Savings with our Emotional Intelligence Online Bundle, 10 Certificate Courses
- Emotional Intelligence
- Self-Leadership
- Interpersonal Skills
- Communication Strategies
- Improving Mindfulness
- Assertiveness and Self-Confidence
- Negotiation Skills
- Increasing Your Happiness
- Introduction to Neuro Linguistic Programming
- NLP Tools for Real Life
1. Emotional Intelligence: Control Your Actions and Emotions in A Positive Way
Emotional intelligence describes the ability to understand one's own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence training courses you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.
2. Self-Leadership: Explore The Four Pillars Of Self-Leadership
Self-leadership combines taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. This course will cover all of these aspects and teach you how to make meaningful, empowered choices while taking action to get where you want to go.
In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.
3. Interpersonal Skills: Learn Powerful Communication Skills!
We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
4. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.
This course will help you understand the different methods of communication and how to make the most of each of them.
5. Improving Mindfulness: Practice True Mindfulness to Stay in Tune Mentally and Physically
Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.
With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.
6. Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!
Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.
The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.
7. Negotiation Skills: Understand The Phases Of Negotiation
Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.
This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
8. Increasing Your Happiness: Increase Your Happiness to Improve Productivity in the Workplace
Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.
With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.
9. Introduction to Neuro Linguistic Programming: Bring Your Unconscious Thoughts To The Surface
In order to achieve results, you must master the art of bringing your unconscious thoughts to the surface. This course will give you the skills to do just that through neuro linguistic programming.
This introductory course will teach the basics of neuro linguistic programming (NLP). You’ll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language.
10. NLP Tools for Real Life: Interact And Respond To The World Better
Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface so that you can have real choice over how you interact with and respond to the world. Once you have completed “Introduction to Neuro Linguistic Programming,” take this course and learn how you can do more with NLP.
This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Emotional Intelligence 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Emotional Intelligence Online Course
Module One - Getting Started
Module Two - What is Emotional Intelligence?
- Self-management
- Self-awareness
- Self-regulation
- Self-motivation
- Empathy
Module Three - Skills in Emotional Intelligence
- How to accurately perceive emotions
- Use emotions to facilitate thinking
- Manage emotions
Module Four - Verbal Communication Skills
- Focused listening
- Asking questions
- Communicating with flexibility and authenticity
Module Five - Non-Verbal Communication Skills
- Body Language
- It's not what you say, it's how you say it
Module Six - Social Management and Responsibility
- Benefits of emotional intelligence
- Articulate your emotions using language
Module Seven - Tools to Regulate your Emotions
- Seeing the other side
- Self-management and self-awareness
- Giving in without giving up
Module Eight - Gaining Control
- Using coping thoughts
- Using relaxation techniques
- Bringing it all together
Module Nine - Business Practices (Part 1)
- Understand emotions and how to manage them in the workplace
- Role of emotional intelligence at work
- Disagreeing constructively
Module Ten - Business Practices (Part 2)
- Optimism
- Pessimism
- The balance between optimism and pessimism
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 2 - Certificate In Self-Leadership Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Self-Leadership
- Defining Self-Leadership
- Defining Self-Leadership
- Four Pillars of Self-Leadership
- Making Connections
Session 3: Knowing Who You Are
- Creating a Personal Vision Statement
- Step One Identify Your Values
- Step Two Define Your Values
- Step Three Put It All Together
- Identifying Dreams and Setting Goals
- Dream Examples
- SPIRIT
- Writing Tips
- Getting Goals on Paper
- Setting Ourselves Up For Success
- Building Accountability Into Your Goals
Session 4: Change Management
- Control and Change
- Making Connections
Session 5: Knowing What You Do
- Your Behavior
- Negative Cues
- Positive Cues
- Making Connections
- Making Connections
- Lifelong Learning
- Lifelong Learning
- Learning Plans
- Making Connections
Session 6: Motivation for Optimists
- Motivation from Within
- Making Connections
- Creating a Motivational Climate
- The Value of Optimism
- ABC’s of Optimism
- Pessimism vs. Optimism
- VET Process
- Adversities
Session 7: Using What You Know
- Our Physical Self
- Questions to Consider
- Questions to Consider
- Emotional Intelligence
- The Seven Emotions
- What Do Emotions Tell Us
- Applying Emotional Intelligence
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate In Interpersonal Skills Online Course
Module One - Getting Started
Module Two - Verbal Communication Skills
- Listening and hearing: they aren't the same thing
- Asking questions
- Communicating with power
Module Three - Non-Verbal Communication Skills
- Body language
- The signals you sent to others
- It's not what you say, it's how you say it
Module Four - Making Small Talk and Moving Beyond
- Starting a conversation
- The four levels of conversation
Module Five - Moving the Conversation Along
- Asking for examples
- Using repetition
- Using summary questions
- Asking for clarity and completeness
Module Six - Remembering Names
- Creating a powerful introduction
- Using Mnemonics
- Uh-oh... I've forgotten your name
Module Seven - Influencing Skills
- Seeing the other side
- Building a bridge
- Giving in without giving up
Module Eight - Bringing People to Your Side
- A dash of emotion
- Plenty of facts
- Bringing it all together
Module Nine - Sharing your Opinion
- Using I-messages
- Disagreeing constructively
- Building consensus
Module Ten - Negotiation Basics
- Preparation
- Opening
- Bargaining
- Closing
Module Eleven - Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive
Module Twelve - Wrapping Up
Course 4 - Certificate In Communication Strategies Online Course
Section One: Getting Started
Section Two: The Big Picture
- What is Communication?
- How Do We Communicate?
- Who’s Listening?
Section Three: Barriers to Communication
- It All Starts with Me
- Common Barriers to Communication
- Language Barriers
- Cultural Barriers
- Location Barriers
Section Four: Paraverbal Communication Skills
- The Power of Pitch
- The Power of Tone
- Vocal Speed Camera
Section Five: Non-Verbal Communication
- Your Body Speaks its own Language
Section Six: Speak Like a STAR
Using STAR
- Situation
- Task
- Action
- Response
Section Seven: Listening Skills
- Ten Ways to Listen Better Today
- Understanding Active Listening
- Sending Positive Signals to Others
Section Eight: Asking Good Questions
- Asking Open Questions
- Probing Questions
Section Nine: Appreciative Inquiry
- The Four Stages
- The Purpose of Appreciative Inquiry
Section Ten: The Art of Conversation Using SPEAC
- Suppose
- Prepare
- Enquire
- Ascertain
- Change
Section Eleven: Advanced Communication Skills
- Precipitating Factors
- Common Ground
Section Twelve: Wrapping up
Course 5 - Certificate In Improving Mindfulness Online Course
Module One: Getting Started
By the end of this course, you should be able to:
- Define mindfulness
- Develop techniques to make oneself more attuned to the present moment
- Understand the value and utility of one’s emotions
- Learn how to identify and counter distorted thinking
- Learn how to cultivate genuine positive emotions
- Become more fully present in social interactions
Module Two: What Is Mindfulness?
- Buddhist Concept
- Bare Attention
- Psychological Concept of Mindfulness
- Memory
Module Three: Practicing Mindfulness
- Attention
- Acceptance
- Mindfulness Meditatio
- Scanning
Module Four: Emotional Intelligence
- The Purpose of Emotions
- High Performance Emotions
- Swing Emotions
- Blue Emotions
Module Five: Cognitive Distortion (Phase One)
- Dichotomous Reasoning
- Magnification and Minimization
- Filtering
- Jumping to Conclusions
Module Six: Cognitive Distortion (Phase Two)
- Destructive Labeling
- Personalizing
- Blaming
- The Tyranny of the Should
Module Seven: Mindfulness Based Cognitive Therapy
- Mental Modes
- Doing Mode
- Being Mode
- Metacognitive Awareness
Module Eight: Mindfulness and Gratitude
- What is Gratitude?
- Gratitude Journal
- An Exercise in Mindfulness and Gratitude
- Forming a Habit
Module Nine: Cultivating the High Performance Emotions
- The Emotion-Cognition-Behavior Triangle
- Cultivating Enthusiasm
- Cultivating Confidence
- Cultivating Tenacity
Module Ten: Mindfulness in Customer Service
- Individually Focused
- Active Listening
- Building a Rapport
- Timing
Module Eleven: Mindfulness and Leadership
- Mental Resilience
- Focus
- Compassion
- Creativity
Module Twelve: Wrapping Up
Words from the Wise
Course 6 - Certificate In Assertiveness and Self-Confidence Online Course
Module One - Getting Started
Module Two - What does Self-Confidence mean to you?
- What is Assertiveness?
- What is Self-Confidence?
- The Four styles
Module Three - Obstacle to our Goals
- Types of negative thinking
- Personal Application
Module Four - Communication Skills
- Listening and hearing; they aren't the same thing
- Asking questions
- Body language
Module Five - The Importance of Goal Setting
- Why goal setting is important
- Setting SMART goals
Module Six - Feeling the Part
- Identifying your worth
- Creating positive self-talk
- Identifying and addressing strengths and weaknesses
Module Seven - Looking the Part
- The importance of appearance
- The role of body language
- First impressions count
Module Eight - Sounding the Part
- It's how you say it
- Sounding confident
- Using "I" messages
Module Nine - Powerful Presentations
- What to do when you're on the spot
- Using STAR to make your case
Module Ten - Coping Techniques
- Building rapport
- Expressing disagreement
- Coming to consensus
Module Eleven - Dealing with Difficult Behavior
- Dealing with difficult situations
- Key tactics
Module Twelve - Wrapping Up
Course 7 - Certificate In Negotiation Skills Online Course
Module One - Getting Started
Module Two - Understanding Negotiation
- Types of negotiations
- The three phases
- Skills for successful negotiation
Module Three - Getting Prepared
- Establishing your WATNA and BATNA
- Identifying your WAP
- Identifying your ZOPA
- Personal preparation
Module Four - Laying the Groundwork
- Setting the time and place
- Establishing common ground
- Creating a negotiation framework
- The negotiation process
Module Five - Phase One - Exchanging Information
- Getting off on the right foot
- What to share
- What to keep to yourself
Module Six - Phase Two - Bargaining
- What to expect
- Techniques to try
- How to break an impasse
Module Seven - About Mutual Gain
- Three ways to see your options
- About mutual gain
- Creating a mutual gain solution
- What do I want?
- What do they want?
- What do we want?
Module Eight - Phase Three - Closing
- Reaching consensus
- Building an agreement
- Setting the terms of the agreement
Module Nine - Dealing with Difficult Issues
- Being prepared for environmental tactics
- Dealing with personal attacks
- Controlling your emotions
- Deciding when it's time to walk away
Module Ten - Negotiating Outside the Boardroom
- Adapting the process for smaller negotiations
- Negotiating via telephone
- Negotiating via email
Module Eleven - Negotiating on Behalf of Someone Else
- Choosing the negotiating team
- Covering all the bases
- Dealing with tough questions
Module Twelve - Wrapping Up
Course 8 - Certificate In Increasing Your Happiness Online Course
Module One: Getting Started
Module Two: Plan Ahead for Happiness
- Have a Nightly Routine
- Get at Least 8 Hours of Sleep
- Wake Up Early Enough for Some “Me” Time
- Give Yourself Time to Arrive at Work Early
Module Three: Plan Your Day
- Arrive 10-15 Minutes Early
- Check for Action Items
- Create a To-Do List for the Day
- Build in Breaks
Module Four: Relate to Others
- Greet Your Colleagues
- Smile! Fake It If You Have To!
- Build Your Support Team
- Take Time to Socialize
Module Five: Go to Your Happy (Work) Space
- Create a Workspace That Makes You Happy
- Clear the Clutter
- Bring in Personal Touches
- Add Some Green!
Module Six: Accentuate the Positive
- Use a Daily Affirmation
- Surround Yourself with Positive People
- Limit Your Negative Interactions
- Build Friendships
Module Seven: Use Your Benefits
- Use Your Vacation and Paid Time Off!
- Gym or Health Club Memberships
- Employee Assistance Programs
- Explore Other Benefits
Module Eight: Take Control of Your Career Happiness
- Take Control of Your Professional Development
- Seek Frequent Feedback
- Practice Professional Courage
- Seek Mentoring, and Seek to Mentor Others
Module Nine: Set Boundaries
- Learn to Say No
- Learn to Say Yes
- Protect Your Downtime
- Know When to Call It a Day
Module Ten: Practice Positivity
- Address Conflict and Misunderstandings Directly
- Keep Your Interactions Positive
- Practice Gratitude
- Look for the Silver Lining
Module Eleven: Choose to Be Happy
- Happiness is a Choice
- Choose Your Stress Response
- Do One Thing Every Day That You Love and Enjoy
- Seek to Make Positive Changes
Module Twelve: Wrapping Up
Course 9 - Certificate In Introduction to Neuro Linguistic Programming Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Neuro-linguistic Programming?
- Defining Neuro-linguistic Programming
- So What Does It All Mean?
- A Brief History
- Understanding Common NLP Terms
Session 3: The NLP Presuppositions
- Core NLP Principles
Session 4: The Senses According to NLP
- Making Sense of Our Senses
- Using Our Sensory Systems
- Sensory Predicates
- Senses and Language
- Eye Accessing Cues
Session 5: Using Enriched Language
- Using Enriched Language
- Connecting with Everyone
Session 6: Interpreting Body Language
- The Signals We Send
- Interpreting Body Language
- Associated or Dissociated
- Towards or Away From
- Match or Mismatch
- Internally or Externally Oriented
- Using Body Language to Influence
Session 7: Asking Clean Questions
- The NLP Style of Questioning
- Using Clean Questions
- Sample NLP Question Frameworks
Session 8: The Power of Hypnotic Language
- Embedding Positive or Negative Commands
- Creating Commands
- Influencing Outcomes
- Presuppositions as Questions
- Insightful Sentences
- Overcoming Challenges
Session 9: Putting it all Together
- Case Study
Session 10: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - Certificate In NLP Tools for Real Life Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Developing Rapport
- Defining Rapport
- Matching and Mirroring: Introduction
- Matching and Mirroring
- Body Language
- Voice Characteristics
- Sensory Systems
- Pacing
- Scenario Two
- Leading
- Making Connections
Session 3: Getting in Tune with Yourself
- Establishing an Inner Map
- What Does Congruency Mean for Me?
- Achieving Congruency
- Deep Breathing
Session 4: Creating Comprehensive Outcomes
- The Elements of a Well-Formed Outcome
- Setting Some Personal Outcomes
Session 5: Creating a Desired State
- Basic Anchoring Techniques
- Steps for Creating a Basic Anchor
- Collapsing Anchors
- Chaining Anchors
- Making Connections
Session 6: Chunking Information
- The 7±2 Rule and the Ladder of Abstraction
- The Ladder of Abstraction
- Chunking
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
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with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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course or bundle purchase this month. This is a limited time offer!
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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
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All the required material for your course is included in the online system, you do not need to buy anything else.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
