About This Course
What you will learn - How to Manage Knowledge Across Your Organization
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Get BIG Savings with our Ultimate Knowledge Management Online Bundle, 10 Certificate Courses
- Knowledge Management
- Fostering Innovation
- Growth Hacking
- Business Acumen
- Six Sigma and Lean Process
- Social Learning
- Organizational Skills
- Business Succession
- Developing Corporate Behavior
- Archiving and Records Management
1. Knowledge Management: How to Manage Knowledge Across Your Organization
The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge!
The Knowledge Management course will give you the tools that you will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
By the end of this course, you will be able to:
- Understand the basic concept of knowledge management
- Identify the dos and dont's of knowledge management
- Identify the knowledge management life cycle
- Identify the new knowledge management paradigm
- Identify the knowledge management models
- Understand how to build a knowledge management rational for your company
- Understand how to customize knowledge management definitions
- Identify the steps to implementing knowledge management in your organization
- Identify tips for success
- Understand the advance topics in knowledge management
2. Fostering Innovation: Learn to create an innovative workspace
This course covers the essential elements of fostering innovation in the workplace. You will understand ways they can create an innovative workspace, key traits associated with innovative leaders in the workplace, as well as specific processes and workflows that can be implemented to help their entire team become innovative thinkers. Having the tools at a teams’ fingertips, will entice them to come up with more innovative ideas, and increase the chances of success.
What will you learn with our Fostering Innovation Online Course?
- Ways to can create an innovative workspace
- Key traits associated with innovative leaders
Implement specific processes and workflows
3. Growth Hacking: Learn to create your own growth hacking plan
The term “growth hacker” was created by Sean Ellis in 2010. He used the phrase in a blog post seeking people to take over the rapid-growth systems he was creating for start-up companies. The first step in successful growth hacking is accepting that it is not marketing. It has a mindset, processes, skills, and systems of its own.
What will you learn with our Growth Hacking Online Certificate Course?
- Identify the growth hacking mindset
- Recognize the differences between growth hacking and marketing
- Identify the customer need your business can fill
- Create and implement product placement and services to fit the need
- Learn and practice techniques
- Review and practice marketing strategies
- Identify the essentials of conversion and optimization
- Create your own plan
4. Business Acumen: Increase your Financial Literacy & Improve Business Sense
Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve business sense.
Business Acumen will give you an advantage everyone wishes they had. The Business Acumen Online Short Course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.
By the end of this Business Acumen Online Short Course, you will be able to:
- Know how to see the big picture
- Develop a risk management strategy
- Know how to practice financial literacy
- Develop critical thinking
- Practice management acumen
- Find key financial levers
5. Six Sigma and Lean Process: Eliminate Defects and Waste in Your Business Processes
Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.
Our Lean Process And Six Sigma course will provide an introduction to this way of thinking that has changed so many corporations in the world. This course will give you an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in own organizations.
By the end of this Six Sigma and Lean Process Online Short Course, you will be able to:
- Develop a 360 degree view of Six Sigma and how it can be implemented in any organization
- Identify the fundamentals of lean manufacturing, lean enterprise and lean principles
- Describe the key dimensions of quality - product features and freedom from deficiencies
- Develop attributes and value according to the Kano Model
- Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers
- Describe what is required to regulate a process
- Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs and external failure costs
- Using basic techniques such as DMAIC and how to identify Six Sigma Projects
- Use specific criteria to evaluate a project
- Discover root causes of a problem
- Design and install new controls to hold the gains and to prevent the problem from returning
6. Social Learning: Creating Learning Communities that Benefit Your Organization!
Social Learning is an effective way to train your employees through modelling positive behaviours. It is a great way to promote cohesion and involvement as it builds a culture of learning. You will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.
With our Social Learning course you will be creating learning communities that benefit every aspect of your organization. You will learn new behaviours through observation and modelling and be instilled with a passion for learning.
At the end of this Social Learning Online Short Course, you should be able to:
- Define and use social learning.
- Identify social learning tools.
- Manipulate group dynamics and culture.
- Craft and lead role play scenarios.
- Practice being a role model.
- Understand modeling and observation.
7. Organizational Skills: Achieve Your Goals By Being Organized and Productive
Good organizational skills can prove beneficial in many areas of life, including personal and business areas.
Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.
By the end of this Organizational Skills Online Short Course, you will be able to:
- Examine current habits and routines that are not organized
- Learn to prioritize your time schedule and daily tasks
- Determine ways of storing information and supplies
- Learn to organize personal and work space
- Learn to resist procrastination
- Make plans to stay organized in the future
8. Business Succession: Learn To Develop A Smooth & Professional Business Succession Plan
The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises.
Whether it is preparing someone to take over as the sole proprietor of a small business or a position of leadership in a corporation, business succession planning is essential to the long-term survival of a company. This course will teach you the difference between succession planning and mere replacement planning and how to prepare people to take on the responsibilities of leadership so that the company thrives in the transition.
By the end of this Business Succession Planning Online Short Course, you will be able to:
- Define business succession planning and its role in your company
- Lay the groundwork to develop a succession plan
- The importance of mentorship
- Define and use a SWOT analysis to set goals
- Create a plan, assign roles and execute the plan
- Communicate to develop support and manage change
- Anticipate obstacles, and evaluate and adapt goals and plans
- Characterize success
9. Developing Corporate Behavior: Learn How to Develop a Highly Organized Corporate Behavior
Corporate behavior is an important aspect of any business. The right behavior can cause your company to sky rocket with effective productivity and reputation. Poor behavior can cause a company’s productivity and reputation to plummet. There are many different ways to influence a corporate behavior change, but the first step is to understand what behavior is. How can you change behavior if you don’t know what it is?
In this course we will discuss what behavior is, and what facilitates behavior. By the end of this journey, you should have a good understanding of what corporate behavior is, and how to implement it in your company.
By the end of this Developing Corporate Behavior Online Short Course, you will be able to:
- Understand what behavior is
- Understand the benefits of corporate behavior
- Know what type of behaviors you want to implement in your company
- Know how to implement corporate behaviors
- Know how to maintain corporate behaviors
10. Archiving and Records Management: Discover the Basic Elements of Records Management Programs and Different Ways to Manage Records
Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.
Records are in every organization. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses should be tailored to fit the needs of the organization. There are, however, some basic concepts in most records management systems.
By the end of this Archiving and Records Management Online Course, you will be able to:
- Define records and archives
- Analyze records in context
- Classify records
- Understand different systems
- Maintain and convert records
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Ultimate Knowledge Management 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Knowledge Management Online Course
Module One - Getting Started
Module Two - Understanding Knowledge Management
- What is knowledge?
- What is knowledge management?
- A brief history
- Applications in the workplace
Module Three - Dos and Dont's
- Data, information and knowledge
- The tactic mode
- The explicit mode
- Identifying conversation categories
Module Four - The Knowledge Management Life Cycle
- Understanding episodes
- Acquistion
- Knowledge
- Integration
Module Five - The New Knowledge Management Paradigm
- Paradigms of the past
- The new paradigm
- Implications and applications
- The knowledge management endgame
Module Six - Knowledge Management Models
- The nNnaka and Takeuchi Model (SECI)
- Wiig Model
- Kakabadse Model
- Boisot Model
Module Seven - Building a Knowledge Management Rationale
- Why rationale is necessary
- Building a business case
- Finding success stories
- The Commoditization / Customization Model
Module Eight - Customising Knowledge Management Definations
- Components of a knowledge management definition
- Customising the components
- Sample definitions
- Creating KMBOK
Module Nine - Implementing Knowledge Management in your Organisation
- Gathering support
- Identifying opportunities for revenue streams
- Key knowledge management techniques
- A map for success
- The no-budget scenario
Module Ten - Tips for Success
- About the chief knowledge officer
- Knowledge management skill checklist
- The knowledge management imperative
- The hype curve
- Barriers and helpers to success
Module Eleven - Advance Topics
- The knowledge management maturity model
- Absorptive capacity
- Rustiness
- Process model types
Module Twelve - Wrapping Up
Course 2 - Certificate In Fostering Innovation Online Course
Session One: Course Overview
- Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Creating an Innovative Environment
- What Does Fostering Innovation Mean?
- Creating an Innovative Environment
- Implementing Innovation in the Workplace
Session Three: Who Is Doing It Well?
- Case Study: Google
- The Best Business Activity
Session Four: A Leader’s Role in Innovation
- What Does an Innovative Leader Look Like?
- How to Be a Great Leader Activity
- Pre-Assignment Review
- Are You an Innovative Leader?
- Creating Employee Engagement
- How to Get Employees Involved
Session Five: Systems and Processes for Innovation
- Systems and Processes
- Types of Processes that Lead to Innovation
- Hiring the Best
- Creative Interviewing Activity
Session Six: Is it Okay to Fail?
- Failure in Innovation
- Shaping a New Mindset
Session Seven: Innovation and Teams
- Is Innovation a Team Sport?
- Diverse Teams
Session Eight: What Happens When You Foster Innovation
- Bringing it All Together
- Personal Action Plan
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Course Assessment Answer Key
- Pre-Course Assessment
- Post-Course Assessment
- Assignment Answer Key
Course 3 - Certificate In Growth Hacking Online Course
Session One: Course Overview
- Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Learning the Mindset
- Growth Hacking Defined
- Mantras of a Growth Hacker
- Making Connections: A Growth Recipe
Session Three: Framing the Need
- The Relationship
- Understanding Your Customers
- Making Connections: Who, What, How
- Product Market Fit (PMF)
- Making Connections: What Do You Know?
- Understanding Your Company
- Making Connections: Inviting and Using Feedback
Session Four: Making the Match
- Making the Match in Growth Hacking
- Relationships Reviewed
- Making Connections: Get the FAQs
- Building an Effective Audience
- Making Connections: An Enduring Outlook
- Elements of Negotiation
- Social and Emotional Intelligence
- Making Connections: Positive Outcome
- Unique Selling Proposition (USP)
- Making Connections: Your USP
Session Five: Going Live
- Process Steps
- Making Connections: Workplan Development
- Reaching Customers
- Making Connections: Making it Look Good
- Making Connections: Getting Noticed
- Creating a Project Plan
- Making Connections: Creating a Plan for Success
- Your Growth Hacking Outline
Session Six: Maximizing Results
- The Path to Growth Hacking Success
- Defining Success
- Learning to Experiment
- Making Connections: A Trial
Session Seven: Optimizing and Moving Forward
- Optimizing
- Ingredients for Optimization
- Examining your Ingredients
- Making Connections: Task Check
- Resources and Inspiration
- Searching for More Information Activity
- Personal Action Plan
- Course Summary
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Course Assessment Answer Keys
- Pre-Course Assessment
- Post- Course Assessment
- Assignment Answer Keys
Course 4 - Certificate In Business Acumen Online Course
Module One - Getting Started
Module Two - Seeing the Big Picture
- Short and long term interactions
- Recognize growth opportunities
- Mindfulness of decisions
- Everything is related
Module Three - KPI's (Key Performance Indicators)
- Decisiveness
- Flexible
- Strong initiative
- Being intuitive
Module Four - Risk Management Strategies
- Continuous assessment
- Internal and external factors
- Making adjustments and corrections
- Knowing when to pull the trigger or plug
Module Five - Recognizing Learning Events
- Develop a sense of always learning
- Evaluate past decisions
- Problems are learning opportunities
- Recognize your blind spots
Module Six - You Need to Know These Answers and More
- What makes my company money?
- What were sales last year?
- What is our profit margin?
- What were our costs?
Module Seven - Financial Literacy (Part 1)
- Assets
- Financial Ratios
- Liabilities
- Equity
Module Eight - Financial Literacy (Part 2)
- Income statement
- Balance sheet
- Cash flow statement
- Read, read and read
Module Nine - Business Acumen in Management
- Talent management
- Change management
- Asset management
- Organisational management
Module Ten - Critical Thinking in Business
- Ask the right questions
- Organise data
- Evalute the information
- Make the decision
Module Eleven - Key Financial Levers
- Investing in people
- Effective communication
- Process improvement
- Goal alignment
Module Twelve - Wrapping Up
Course 5 - Certificate In Six Sigma and Lean Process Online Course
Module One - Getting Started
Module Two - Understanding Lean
- About six sigma
- About lean
- History behind lean
- Toyota production systems
- The toyota precepts
Module Three - Liker's Toyota Way
- Philosophy
- Process
- People and partners
- Problem solving
Module Four - The TPS House
- The goals of TPS
- The first pillar - Just in time (JIT)
- The second pillar - Jidoka (Error-free production)
- Kaizen (Continuous improvement)
- The foundation of the house
Module Five - The Five Principles of Lean Business
- Value
- Value Stream
- Flow
- Pull
- Seek perfection
Module Six - The First Improvement Concept (Value)
- Basic characteristics
- Satisfiers
- Delighters
- Applying the Kano model
Module Seven - The Second Improvement Concept (Waste)
- Muda
- Mura
- Muri
- The new wasters
Module Eight - The Third Improvement Concept (Variation)
- Common cause
- Special cause
- Tampering
- Structural
Module Nine - The Fourth Improvement Concept (Complexity)
- What is complexity?
- What causes complexity?
- How to simplify?
Module Ten - The Fifth Improvement Concept (Continuous Improvement)
- The PDSA cycle (Plan, Do, Study, Act)
- The DMAIC method
Module Eleven - The Improvement Toolkit
- Gemba
- Genchi Genbutsu
- Womack's Principle
- Kaizen
- A roadmap for implementation
Module Twelve - Wrapping Up
Course 6 - Certificate In Social Learning Online Course
Module One: Getting Started
- Course Objectives
Module Two: Setting the Right Group Dynamic (I)
- Communicating
- Collaborating
- Sharing of Best Practices
- Refining Ideas
Module Three: Setting the Right Group Dynamic (II)
- Diversity Builds Knowledge
- Social Interactions
- People Are Different
- Dealing with Difficult People
- Case Study
Module Four: Develop a Social Learning Culture at Work (I)
- Making the Connection
- Tagging Star Employees
- Recognizing Teaching Moments
- Culture of Questioning
- Case Study
Module Five: Develop a Social Learning Culture at Work (II)
- Safe to Share Environment
- Instilling a Passion for Learning
- Instill a Sense of Sharing
- Learning in the Social Unit
- Case Study
Module Six: Develop a Culture of Social Learning at Work (III)
- Remove Fear of Feedback or Criticism
- Creating a Social Unit
- Imitation and Modeling
- Empowering Learners
- Case Study
Module Seven: Role Playing (I)
- Identify Work Related Scenarios
- Add Variables
- Assign Roles
- Prepare Role-Players
- Case Study
Module Eight: Role Playing (II)
- Act It Out
- Debrief
- Mirror Good Examples
- General Role Playing Tips
- Case Study
Module Nine: Utilizing the Right Tools (I)
- Mentoring
- Social Media
- Critical Thinking
- Gamification
- Case Study
Module Ten: Utilizing the Right Tools (II)
- Relevant Resources Selection
- Job Shadowing
- Knowledge Management
- Social Facilitation
- Case Study
Module Eleven: Modeling and Observational Learning
- Inspired by Leaders
- Boosting Self-Efficacy
- Peer Role Models
- Generating Engagement
- Case Study
Module Twelve: Wrapping Up
- Words from the Wise
Course 7 - Certificate In Organizational Skills Online Course
Module One - Getting Started
Module Two - Remove the Clutter
- Just do it
- You dont have to keep everything
- Three boxes: Keep, donate and trash
- A place for everything and everything in it's place
Module Three - Prioritize
- Write it down
- Urgent / Important Matrix
- Divide tasks
- 80/20 rule
Module Four - Scheduling Your Time
- Have a master calendar
- Setting deadlines
- Remove or limit the time wasters
- Coping with things outside of your control
Module Five - To Do Lists
- Use a day planner
- Finish what you start
- Focus on the important
- Do quick tasks immediately
Module Six - Paper and Paperless Storage
- Find a system that works for you
- Make it consistent
- Make it time sensitive
- Setting up archives
Module Seven - Organization in Your Work Area
- Keeping items within arm's reach
- Only have current projects on your desk
- Arranging your drawers
- Organize to match your workflow
Module Eight - Tools to Fight Procrastination
- Eat that Frog!
- Remove distractions
- Give yourself a reward
- Break up large tasks
Module Nine - Organizing Your Inbox
- Setting delivery rules
- Folder and message hierachy
- Deal with email right away
- Flag and highlight important items
Module Ten - Avoid the Causes of Disorganisation
- Keeping everything
- Not being consistent
- Not following a schedule
- Bad habits
Module Eleven - Discipline is the Key to Stay Organised
- Stay within your systems
- Learn to say No
- Have organisiation be part of your life
- Plan for tomorrow, today
Module Twelve - Wrapping Up
Course 8 - Certificate In Business Succession Planning Online Course
Module One - Getting Started
Module Two - Succession Planning Vs Replacement Planning
- What is Business Succession Planning?
- What is replacement planning?
- Differences between
- Deciding what you need
Module Three - Preparing for the Planning Process
- How to set Parameters for the planning process
- Should you establish a committee
- How to gather operational data
Module Four - Initiating Process
- Develop a Mission Statement
- Develop a Vision Statement
- Choosing to be a Mentor
Module Five - The SWOT Analysis
- Identifying strengths
- Identifying weaknesses
- Identifying opportunites
- Identifying threats
Module Six - Developing the Succession Plan
- Prioritise what the succession plan will address
- Set goals and objectives
- Develop a strategy for achieving goals
- Draft the plan
Module Seven - Executing the Plan
- Assign responsibility and authority
- Establish a monitoring system
- Identifying paths
- Choosing your final approach
Module Eight - Gaining Support
- Gathering data
- Addressing concerns and issues
- Evaluating and adapting
Module Nine - Managing the Change
- Developing a change management plan
- Developing a communication plan
- Implementing the plans
- Providing constructive criticism
- Encouraging growth and development
Module Ten - Overcoming Roadblocks
- Common obstacles
- Re-Evaluating goals
- Focusing on progress
Module Eleven - Reaching the End
- How to know when you've achieved success
- Transitioning
Module Twelve - Wrapping Up
Course 9 - Certificate In Developing Corporate Behavior Online Course
Module One: Getting Started
By the end of this course, you will be able to:
- Understand what behavior is
- Understand the benefits of corporate behavior
- Know what type of behaviors you want to implement in your company
- Know how to implement corporate behaviors
- Know how to maintain corporate behaviors
Module Two: The Science of
- What is Behavior?
- Psychology
- Sociology
- Anthropology
Module Three: Benefits for Corporate Behavior
- Employee Safety
- Conservation of Materials
- Engagement
- Improved Employee Performance
Module Four: Most Common Categories of Corporate Behavior
- Managerial Structure
- Values and Ethics
- Employee Accountability
- Workplace Incidents
Module Five: Managerial Structure
- Clearly Defined Management
- Qualified Management Team
- Obvious Advancement Path
- Apparent Grievance Procedures
Module Six: Company Values and Ethics
- Environmental
- Charity and Community Outreach
- Integrity
- Diversity
Module Seven: Employee Accountability
- Attitude
- Attendance
- Honesty
- Substance Abuse & Workplace Violence
Module Eight: Workplace Incidents
- Safety
- Prejudice & Discrimination
- Vandalism & Theft
- Harassment or Bullying
Module Nine: Designing and Implementing
- Group Planning
- Define Preferred Organizational Behaviors
- Hiring
- Training Employees
Module Ten: Corporate Team Behavior
- Team Building
- Better Communication
- Conflict Resolution
- to the Company and the Department
Module Eleven: Auditing Corporate Behavior
- Affirm Ethical Behavior
- Investigate and Review Reported Incidents
- Determine Progress
- Get Employee Feedback & Revise
Module Twelve: Wrapping Up
Course 10 - Certificate In Archiving and Records Management Online Course
Module One: Getting Started
Module Two: Understanding Records
- What is Records Management?
- Defining Records
- Archives vs. Records
- Life Cycle
Module Three: Management of Records
- What Is and Is Not a Record?
- Record Programs
- Management of Systems
- Developing Standards
Module Four: Context I
- Techniques for Analyzing Records
- Collecting Information
- Organizational Needs
- Legal Demands
Module Five: Context II
- Routine Process
- Creative Process
- System Analysis
- Records Survey
Module Six: Classification
- Functionality
- Prioritize
- Assess and Review
- Develop a Tool
Module Seven: Paper-Based Systems
- Arranging and Grouping
- Building Files
- Elementary & Intermediate
- Metadata
Module Eight: Electronic Records
- Classifying
- Folders and Directories
- Groupings
- Metadata
Module Nine: Hybrid Systems
- Routine Processes
- Creative Processes
- Design
- Limitations
Module Ten: Appraisals & Systems
- Taxonomy of Values
- Macro Appraisal
- Strategy & Criteria
- Document & Review Decisions
Module Eleven: Record Maintenance
- Paper
- Electronic
- Create Archives
- Conversion
Module Twelve: Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
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with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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Yes, we have a 7-day money-back refund policy.
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The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
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No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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After
you have completed the payment, you will receive a confirmation email
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login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
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Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
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All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
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Ultimate Knowledge Management Online Bundle, 10 Certificate Courses
The Most Comprehensive Knowledge Management Bundle
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Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - How to Manage Knowledge Across Your Organization
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Get BIG Savings with our Ultimate Knowledge Management Online Bundle, 10 Certificate Courses
- Knowledge Management
- Fostering Innovation
- Growth Hacking
- Business Acumen
- Six Sigma and Lean Process
- Social Learning
- Organizational Skills
- Business Succession
- Developing Corporate Behavior
- Archiving and Records Management
1. Knowledge Management: How to Manage Knowledge Across Your Organization
The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge!
The Knowledge Management course will give you the tools that you will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
By the end of this course, you will be able to:
- Understand the basic concept of knowledge management
- Identify the dos and dont's of knowledge management
- Identify the knowledge management life cycle
- Identify the new knowledge management paradigm
- Identify the knowledge management models
- Understand how to build a knowledge management rational for your company
- Understand how to customize knowledge management definitions
- Identify the steps to implementing knowledge management in your organization
- Identify tips for success
- Understand the advance topics in knowledge management
2. Fostering Innovation: Learn to create an innovative workspace
This course covers the essential elements of fostering innovation in the workplace. You will understand ways they can create an innovative workspace, key traits associated with innovative leaders in the workplace, as well as specific processes and workflows that can be implemented to help their entire team become innovative thinkers. Having the tools at a teams’ fingertips, will entice them to come up with more innovative ideas, and increase the chances of success.
What will you learn with our Fostering Innovation Online Course?
- Ways to can create an innovative workspace
- Key traits associated with innovative leaders
Implement specific processes and workflows
3. Growth Hacking: Learn to create your own growth hacking plan
The term “growth hacker” was created by Sean Ellis in 2010. He used the phrase in a blog post seeking people to take over the rapid-growth systems he was creating for start-up companies. The first step in successful growth hacking is accepting that it is not marketing. It has a mindset, processes, skills, and systems of its own.
What will you learn with our Growth Hacking Online Certificate Course?
- Identify the growth hacking mindset
- Recognize the differences between growth hacking and marketing
- Identify the customer need your business can fill
- Create and implement product placement and services to fit the need
- Learn and practice techniques
- Review and practice marketing strategies
- Identify the essentials of conversion and optimization
- Create your own plan
4. Business Acumen: Increase your Financial Literacy & Improve Business Sense
Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve business sense.
Business Acumen will give you an advantage everyone wishes they had. The Business Acumen Online Short Course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.
By the end of this Business Acumen Online Short Course, you will be able to:
- Know how to see the big picture
- Develop a risk management strategy
- Know how to practice financial literacy
- Develop critical thinking
- Practice management acumen
- Find key financial levers
5. Six Sigma and Lean Process: Eliminate Defects and Waste in Your Business Processes
Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.
Our Lean Process And Six Sigma course will provide an introduction to this way of thinking that has changed so many corporations in the world. This course will give you an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in own organizations.
By the end of this Six Sigma and Lean Process Online Short Course, you will be able to:
- Develop a 360 degree view of Six Sigma and how it can be implemented in any organization
- Identify the fundamentals of lean manufacturing, lean enterprise and lean principles
- Describe the key dimensions of quality - product features and freedom from deficiencies
- Develop attributes and value according to the Kano Model
- Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers
- Describe what is required to regulate a process
- Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs and external failure costs
- Using basic techniques such as DMAIC and how to identify Six Sigma Projects
- Use specific criteria to evaluate a project
- Discover root causes of a problem
- Design and install new controls to hold the gains and to prevent the problem from returning
6. Social Learning: Creating Learning Communities that Benefit Your Organization!
Social Learning is an effective way to train your employees through modelling positive behaviours. It is a great way to promote cohesion and involvement as it builds a culture of learning. You will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.
With our Social Learning course you will be creating learning communities that benefit every aspect of your organization. You will learn new behaviours through observation and modelling and be instilled with a passion for learning.
At the end of this Social Learning Online Short Course, you should be able to:
- Define and use social learning.
- Identify social learning tools.
- Manipulate group dynamics and culture.
- Craft and lead role play scenarios.
- Practice being a role model.
- Understand modeling and observation.
7. Organizational Skills: Achieve Your Goals By Being Organized and Productive
Good organizational skills can prove beneficial in many areas of life, including personal and business areas.
Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.
By the end of this Organizational Skills Online Short Course, you will be able to:
- Examine current habits and routines that are not organized
- Learn to prioritize your time schedule and daily tasks
- Determine ways of storing information and supplies
- Learn to organize personal and work space
- Learn to resist procrastination
- Make plans to stay organized in the future
8. Business Succession: Learn To Develop A Smooth & Professional Business Succession Plan
The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises.
Whether it is preparing someone to take over as the sole proprietor of a small business or a position of leadership in a corporation, business succession planning is essential to the long-term survival of a company. This course will teach you the difference between succession planning and mere replacement planning and how to prepare people to take on the responsibilities of leadership so that the company thrives in the transition.
By the end of this Business Succession Planning Online Short Course, you will be able to:
- Define business succession planning and its role in your company
- Lay the groundwork to develop a succession plan
- The importance of mentorship
- Define and use a SWOT analysis to set goals
- Create a plan, assign roles and execute the plan
- Communicate to develop support and manage change
- Anticipate obstacles, and evaluate and adapt goals and plans
- Characterize success
9. Developing Corporate Behavior: Learn How to Develop a Highly Organized Corporate Behavior
Corporate behavior is an important aspect of any business. The right behavior can cause your company to sky rocket with effective productivity and reputation. Poor behavior can cause a company’s productivity and reputation to plummet. There are many different ways to influence a corporate behavior change, but the first step is to understand what behavior is. How can you change behavior if you don’t know what it is?
In this course we will discuss what behavior is, and what facilitates behavior. By the end of this journey, you should have a good understanding of what corporate behavior is, and how to implement it in your company.
By the end of this Developing Corporate Behavior Online Short Course, you will be able to:
- Understand what behavior is
- Understand the benefits of corporate behavior
- Know what type of behaviors you want to implement in your company
- Know how to implement corporate behaviors
- Know how to maintain corporate behaviors
10. Archiving and Records Management: Discover the Basic Elements of Records Management Programs and Different Ways to Manage Records
Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.
Records are in every organization. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses should be tailored to fit the needs of the organization. There are, however, some basic concepts in most records management systems.
By the end of this Archiving and Records Management Online Course, you will be able to:
- Define records and archives
- Analyze records in context
- Classify records
- Understand different systems
- Maintain and convert records
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For comprehensive information on units of study click the units of study tab above.
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- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
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The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Ultimate Knowledge Management 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Knowledge Management Online Course
Module One - Getting Started
Module Two - Understanding Knowledge Management
- What is knowledge?
- What is knowledge management?
- A brief history
- Applications in the workplace
Module Three - Dos and Dont's
- Data, information and knowledge
- The tactic mode
- The explicit mode
- Identifying conversation categories
Module Four - The Knowledge Management Life Cycle
- Understanding episodes
- Acquistion
- Knowledge
- Integration
Module Five - The New Knowledge Management Paradigm
- Paradigms of the past
- The new paradigm
- Implications and applications
- The knowledge management endgame
Module Six - Knowledge Management Models
- The nNnaka and Takeuchi Model (SECI)
- Wiig Model
- Kakabadse Model
- Boisot Model
Module Seven - Building a Knowledge Management Rationale
- Why rationale is necessary
- Building a business case
- Finding success stories
- The Commoditization / Customization Model
Module Eight - Customising Knowledge Management Definations
- Components of a knowledge management definition
- Customising the components
- Sample definitions
- Creating KMBOK
Module Nine - Implementing Knowledge Management in your Organisation
- Gathering support
- Identifying opportunities for revenue streams
- Key knowledge management techniques
- A map for success
- The no-budget scenario
Module Ten - Tips for Success
- About the chief knowledge officer
- Knowledge management skill checklist
- The knowledge management imperative
- The hype curve
- Barriers and helpers to success
Module Eleven - Advance Topics
- The knowledge management maturity model
- Absorptive capacity
- Rustiness
- Process model types
Module Twelve - Wrapping Up
Course 2 - Certificate In Fostering Innovation Online Course
Session One: Course Overview
- Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Creating an Innovative Environment
- What Does Fostering Innovation Mean?
- Creating an Innovative Environment
- Implementing Innovation in the Workplace
Session Three: Who Is Doing It Well?
- Case Study: Google
- The Best Business Activity
Session Four: A Leader’s Role in Innovation
- What Does an Innovative Leader Look Like?
- How to Be a Great Leader Activity
- Pre-Assignment Review
- Are You an Innovative Leader?
- Creating Employee Engagement
- How to Get Employees Involved
Session Five: Systems and Processes for Innovation
- Systems and Processes
- Types of Processes that Lead to Innovation
- Hiring the Best
- Creative Interviewing Activity
Session Six: Is it Okay to Fail?
- Failure in Innovation
- Shaping a New Mindset
Session Seven: Innovation and Teams
- Is Innovation a Team Sport?
- Diverse Teams
Session Eight: What Happens When You Foster Innovation
- Bringing it All Together
- Personal Action Plan
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Course Assessment Answer Key
- Pre-Course Assessment
- Post-Course Assessment
- Assignment Answer Key
Course 3 - Certificate In Growth Hacking Online Course
Session One: Course Overview
- Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: Learning the Mindset
- Growth Hacking Defined
- Mantras of a Growth Hacker
- Making Connections: A Growth Recipe
Session Three: Framing the Need
- The Relationship
- Understanding Your Customers
- Making Connections: Who, What, How
- Product Market Fit (PMF)
- Making Connections: What Do You Know?
- Understanding Your Company
- Making Connections: Inviting and Using Feedback
Session Four: Making the Match
- Making the Match in Growth Hacking
- Relationships Reviewed
- Making Connections: Get the FAQs
- Building an Effective Audience
- Making Connections: An Enduring Outlook
- Elements of Negotiation
- Social and Emotional Intelligence
- Making Connections: Positive Outcome
- Unique Selling Proposition (USP)
- Making Connections: Your USP
Session Five: Going Live
- Process Steps
- Making Connections: Workplan Development
- Reaching Customers
- Making Connections: Making it Look Good
- Making Connections: Getting Noticed
- Creating a Project Plan
- Making Connections: Creating a Plan for Success
- Your Growth Hacking Outline
Session Six: Maximizing Results
- The Path to Growth Hacking Success
- Defining Success
- Learning to Experiment
- Making Connections: A Trial
Session Seven: Optimizing and Moving Forward
- Optimizing
- Ingredients for Optimization
- Examining your Ingredients
- Making Connections: Task Check
- Resources and Inspiration
- Searching for More Information Activity
- Personal Action Plan
- Course Summary
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Course Assessment Answer Keys
- Pre-Course Assessment
- Post- Course Assessment
- Assignment Answer Keys
Course 4 - Certificate In Business Acumen Online Course
Module One - Getting Started
Module Two - Seeing the Big Picture
- Short and long term interactions
- Recognize growth opportunities
- Mindfulness of decisions
- Everything is related
Module Three - KPI's (Key Performance Indicators)
- Decisiveness
- Flexible
- Strong initiative
- Being intuitive
Module Four - Risk Management Strategies
- Continuous assessment
- Internal and external factors
- Making adjustments and corrections
- Knowing when to pull the trigger or plug
Module Five - Recognizing Learning Events
- Develop a sense of always learning
- Evaluate past decisions
- Problems are learning opportunities
- Recognize your blind spots
Module Six - You Need to Know These Answers and More
- What makes my company money?
- What were sales last year?
- What is our profit margin?
- What were our costs?
Module Seven - Financial Literacy (Part 1)
- Assets
- Financial Ratios
- Liabilities
- Equity
Module Eight - Financial Literacy (Part 2)
- Income statement
- Balance sheet
- Cash flow statement
- Read, read and read
Module Nine - Business Acumen in Management
- Talent management
- Change management
- Asset management
- Organisational management
Module Ten - Critical Thinking in Business
- Ask the right questions
- Organise data
- Evalute the information
- Make the decision
Module Eleven - Key Financial Levers
- Investing in people
- Effective communication
- Process improvement
- Goal alignment
Module Twelve - Wrapping Up
Course 5 - Certificate In Six Sigma and Lean Process Online Course
Module One - Getting Started
Module Two - Understanding Lean
- About six sigma
- About lean
- History behind lean
- Toyota production systems
- The toyota precepts
Module Three - Liker's Toyota Way
- Philosophy
- Process
- People and partners
- Problem solving
Module Four - The TPS House
- The goals of TPS
- The first pillar - Just in time (JIT)
- The second pillar - Jidoka (Error-free production)
- Kaizen (Continuous improvement)
- The foundation of the house
Module Five - The Five Principles of Lean Business
- Value
- Value Stream
- Flow
- Pull
- Seek perfection
Module Six - The First Improvement Concept (Value)
- Basic characteristics
- Satisfiers
- Delighters
- Applying the Kano model
Module Seven - The Second Improvement Concept (Waste)
- Muda
- Mura
- Muri
- The new wasters
Module Eight - The Third Improvement Concept (Variation)
- Common cause
- Special cause
- Tampering
- Structural
Module Nine - The Fourth Improvement Concept (Complexity)
- What is complexity?
- What causes complexity?
- How to simplify?
Module Ten - The Fifth Improvement Concept (Continuous Improvement)
- The PDSA cycle (Plan, Do, Study, Act)
- The DMAIC method
Module Eleven - The Improvement Toolkit
- Gemba
- Genchi Genbutsu
- Womack's Principle
- Kaizen
- A roadmap for implementation
Module Twelve - Wrapping Up
Course 6 - Certificate In Social Learning Online Course
Module One: Getting Started
- Course Objectives
Module Two: Setting the Right Group Dynamic (I)
- Communicating
- Collaborating
- Sharing of Best Practices
- Refining Ideas
Module Three: Setting the Right Group Dynamic (II)
- Diversity Builds Knowledge
- Social Interactions
- People Are Different
- Dealing with Difficult People
- Case Study
Module Four: Develop a Social Learning Culture at Work (I)
- Making the Connection
- Tagging Star Employees
- Recognizing Teaching Moments
- Culture of Questioning
- Case Study
Module Five: Develop a Social Learning Culture at Work (II)
- Safe to Share Environment
- Instilling a Passion for Learning
- Instill a Sense of Sharing
- Learning in the Social Unit
- Case Study
Module Six: Develop a Culture of Social Learning at Work (III)
- Remove Fear of Feedback or Criticism
- Creating a Social Unit
- Imitation and Modeling
- Empowering Learners
- Case Study
Module Seven: Role Playing (I)
- Identify Work Related Scenarios
- Add Variables
- Assign Roles
- Prepare Role-Players
- Case Study
Module Eight: Role Playing (II)
- Act It Out
- Debrief
- Mirror Good Examples
- General Role Playing Tips
- Case Study
Module Nine: Utilizing the Right Tools (I)
- Mentoring
- Social Media
- Critical Thinking
- Gamification
- Case Study
Module Ten: Utilizing the Right Tools (II)
- Relevant Resources Selection
- Job Shadowing
- Knowledge Management
- Social Facilitation
- Case Study
Module Eleven: Modeling and Observational Learning
- Inspired by Leaders
- Boosting Self-Efficacy
- Peer Role Models
- Generating Engagement
- Case Study
Module Twelve: Wrapping Up
- Words from the Wise
Course 7 - Certificate In Organizational Skills Online Course
Module One - Getting Started
Module Two - Remove the Clutter
- Just do it
- You dont have to keep everything
- Three boxes: Keep, donate and trash
- A place for everything and everything in it's place
Module Three - Prioritize
- Write it down
- Urgent / Important Matrix
- Divide tasks
- 80/20 rule
Module Four - Scheduling Your Time
- Have a master calendar
- Setting deadlines
- Remove or limit the time wasters
- Coping with things outside of your control
Module Five - To Do Lists
- Use a day planner
- Finish what you start
- Focus on the important
- Do quick tasks immediately
Module Six - Paper and Paperless Storage
- Find a system that works for you
- Make it consistent
- Make it time sensitive
- Setting up archives
Module Seven - Organization in Your Work Area
- Keeping items within arm's reach
- Only have current projects on your desk
- Arranging your drawers
- Organize to match your workflow
Module Eight - Tools to Fight Procrastination
- Eat that Frog!
- Remove distractions
- Give yourself a reward
- Break up large tasks
Module Nine - Organizing Your Inbox
- Setting delivery rules
- Folder and message hierachy
- Deal with email right away
- Flag and highlight important items
Module Ten - Avoid the Causes of Disorganisation
- Keeping everything
- Not being consistent
- Not following a schedule
- Bad habits
Module Eleven - Discipline is the Key to Stay Organised
- Stay within your systems
- Learn to say No
- Have organisiation be part of your life
- Plan for tomorrow, today
Module Twelve - Wrapping Up
Course 8 - Certificate In Business Succession Planning Online Course
Module One - Getting Started
Module Two - Succession Planning Vs Replacement Planning
- What is Business Succession Planning?
- What is replacement planning?
- Differences between
- Deciding what you need
Module Three - Preparing for the Planning Process
- How to set Parameters for the planning process
- Should you establish a committee
- How to gather operational data
Module Four - Initiating Process
- Develop a Mission Statement
- Develop a Vision Statement
- Choosing to be a Mentor
Module Five - The SWOT Analysis
- Identifying strengths
- Identifying weaknesses
- Identifying opportunites
- Identifying threats
Module Six - Developing the Succession Plan
- Prioritise what the succession plan will address
- Set goals and objectives
- Develop a strategy for achieving goals
- Draft the plan
Module Seven - Executing the Plan
- Assign responsibility and authority
- Establish a monitoring system
- Identifying paths
- Choosing your final approach
Module Eight - Gaining Support
- Gathering data
- Addressing concerns and issues
- Evaluating and adapting
Module Nine - Managing the Change
- Developing a change management plan
- Developing a communication plan
- Implementing the plans
- Providing constructive criticism
- Encouraging growth and development
Module Ten - Overcoming Roadblocks
- Common obstacles
- Re-Evaluating goals
- Focusing on progress
Module Eleven - Reaching the End
- How to know when you've achieved success
- Transitioning
Module Twelve - Wrapping Up
Course 9 - Certificate In Developing Corporate Behavior Online Course
Module One: Getting Started
By the end of this course, you will be able to:
- Understand what behavior is
- Understand the benefits of corporate behavior
- Know what type of behaviors you want to implement in your company
- Know how to implement corporate behaviors
- Know how to maintain corporate behaviors
Module Two: The Science of
- What is Behavior?
- Psychology
- Sociology
- Anthropology
Module Three: Benefits for Corporate Behavior
- Employee Safety
- Conservation of Materials
- Engagement
- Improved Employee Performance
Module Four: Most Common Categories of Corporate Behavior
- Managerial Structure
- Values and Ethics
- Employee Accountability
- Workplace Incidents
Module Five: Managerial Structure
- Clearly Defined Management
- Qualified Management Team
- Obvious Advancement Path
- Apparent Grievance Procedures
Module Six: Company Values and Ethics
- Environmental
- Charity and Community Outreach
- Integrity
- Diversity
Module Seven: Employee Accountability
- Attitude
- Attendance
- Honesty
- Substance Abuse & Workplace Violence
Module Eight: Workplace Incidents
- Safety
- Prejudice & Discrimination
- Vandalism & Theft
- Harassment or Bullying
Module Nine: Designing and Implementing
- Group Planning
- Define Preferred Organizational Behaviors
- Hiring
- Training Employees
Module Ten: Corporate Team Behavior
- Team Building
- Better Communication
- Conflict Resolution
- to the Company and the Department
Module Eleven: Auditing Corporate Behavior
- Affirm Ethical Behavior
- Investigate and Review Reported Incidents
- Determine Progress
- Get Employee Feedback & Revise
Module Twelve: Wrapping Up
Course 10 - Certificate In Archiving and Records Management Online Course
Module One: Getting Started
Module Two: Understanding Records
- What is Records Management?
- Defining Records
- Archives vs. Records
- Life Cycle
Module Three: Management of Records
- What Is and Is Not a Record?
- Record Programs
- Management of Systems
- Developing Standards
Module Four: Context I
- Techniques for Analyzing Records
- Collecting Information
- Organizational Needs
- Legal Demands
Module Five: Context II
- Routine Process
- Creative Process
- System Analysis
- Records Survey
Module Six: Classification
- Functionality
- Prioritize
- Assess and Review
- Develop a Tool
Module Seven: Paper-Based Systems
- Arranging and Grouping
- Building Files
- Elementary & Intermediate
- Metadata
Module Eight: Electronic Records
- Classifying
- Folders and Directories
- Groupings
- Metadata
Module Nine: Hybrid Systems
- Routine Processes
- Creative Processes
- Design
- Limitations
Module Ten: Appraisals & Systems
- Taxonomy of Values
- Macro Appraisal
- Strategy & Criteria
- Document & Review Decisions
Module Eleven: Record Maintenance
- Paper
- Electronic
- Create Archives
- Conversion
Module Twelve: Wrapping Up
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
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Benefits:
• How to layout a Success Plan.
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• How to have faith in yourself.
Features:
• Life time access
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• Click here Personal Success Training Program to see thousands of positive reviews,
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
