Section One: Getting Started

Section Two: SMARTER Goals

• The Three P’s
• Create SMARTER Goals
• Prioritizing Your Goals
• Visualize your Goals-Visualization

Section Three: Prioritizing Your Time

• The 80/20 Rule
• Prioritizing with the Urgent-Important Matrix
• Being Assertive...Saying “NO” to Requests you can’t meet.

Section Four: Planning

• Using To Do List
• The Glass Jar: Rocks, Pebbles, Sand, and Water
• Ready, Fire, Aim!

Section Five: Procrastination

• Why We Procrastinate
• Nine Ways to Overcome Procrastination
• Eat That Frog!

Section Six: Managing Crisis

• When Crisis Calls...do you have a Contingency Plan?
• Creating a Plan
• Executing the Plan
• Lessons Learned

Section Seven: The Organized Workspace

• De-Clutter
• Managing Workflow
• Dealing with E-mail...email etiquette
• Using Calendars

Section Eight: Delegating

• When to Delegate?
• Who Should I Delegate to?
• Monitoring the Results

Section Nine: The Power of Ritual...Habits

• What is a Ritual/Routine?
• Example Rituals
• Using Rituals to Maximise Time

Section Ten: Meetings

• Deciding if a Meeting is Necessary... Is the meeting necessary?
• Using the PAT Approach
• Effective Agenda Writing
• Staying on Track
• Was the Meeting Worthwhile?

Section Eleven: Meeting Alternatives

• Instant Messaging and Chat Rooms
• Teleconferencing
• E-mail Lists and Online Groups
• Collaboration Applications

Section Twelve: Wrapping Up

Module One - Getting Started

Module Two - Overcoming Procrastination (Part 1)

• Eat that frog
• Just do it
• The 15 minute rule
• Chop it up

Module Three - Overcoming Procrastination (Part 2)

• Remove distractions
• Start small and build
• Reward yourself
• Set realistic deadlines

Module Four - Four P's of Goal Setting

• They need to be positive
• They need to be personal
• They need to be possible
• They need to be prioritised

Module Five - Improving Motivation

• Remember peak moments
• Write down your goals
• Use gamification
• Track your progress

Module Six - Wise Time Management

• Urgent/important matrix
• The 80/20 rule
• Utilise a calendar
• Create a ritual

Module Seven - Tips for Completing Tasks

• One minute rule
• Five minute rule
• Break up large tasks
• Utilise technology

Module Eight - Increase your Productivity

• Repeat what works
• Get faster
• Remove "should" from your dictionary
• Build on your successes

Module Nine - "To Do"List Characteristics

• Focus on the important
• Chunk, Block, Tackle
• Make it a habit
• Plan ahead

Module Ten - Smart Goals

• Specific
• Measurable
• Attainable
• Realistic
• Timely

Module Eleven - Mistakes will Happen

• Accept it
• Bouncing back
• Adapt and learn from them
• If needed, ask for help

Module Twelve - Wrapping Up

Words from the Wise

• GEORGE S. PATTON - You need to overcome the tug of people against you as you reach for high goals.
• LES BROWN - If you set goals and go after them with all the determination you can muster, your gifts will take you places that will amaze you.
• DOROTHY HEIGHT - Greatness is not measured by what a man or woman accomplishes, but by the opposition he or she has overcome to reach his goals.
• THOMAS MANN - People's behavior makes sense if you think about it in terms of their goals, needs, and motives

Section One: Getting Started

Section Two: Setting Goals

• Create SMART Goals
• Prioritising Your Goals
• Visualise your Goals

Section Three: The Power of Routines

• What is a Routine?
• Personal and Professional Routines
• Learning how to say No
• Six Ways to Simplify Your Life

Section Four: Scheduling Yourself

• The Glass Jar: Rocks, Pebbles, Sand, and Water
• Using a Productivity Journal
• Appointment Scheduling
• Task Scheduling

Section Five: Self Discipline

• Why We Procrastinate
• Negativity Buster
• There’s always tomorrow

Section Six: Tackling New Tasks and Projects

• Prioritising Tasks
• When to Delegate

Section Seven: Using Project Management Techniques

• Understanding Project Scope
• Creating a Plan

Section Eight: Creating a Workspace

• Choosing a Physical Layout
• Ergonomics Make Personal Economic Sense

Section Nine: Organising Files and Folders

• Managing the Paper Trail
• De-Clutter

Section Ten: E-Mail Mania

• Managing Email
• Using E-Mail Time Wisely

Section Eleven: Beating Procrastination

• Why We Procrastinate
• Nine Ways to Overcome Procrastination
• Eat That Frog!

Section Twelve: Wrapping Up

Module One - Getting Study

Module Two - Key Concepts (Part 1)

• What is a project?
• What is project management?
• What is a project manager?

Module Three - Key Concepts (Part 2)

• About the Project Management Institute (PMI)
• About the Project Management Body of Knowledge (PMBOK)
• The five process groups
• The nine knowledge areas
• The triple contraint

Module Four - Initiation (Part 1)

• Identifying your Stakeholders
• Assessing Needs and Wants
• Setting a SMART project goal
• Creating requirements and deliverables

Module Five - Initiation (Part 2)

• Creating a statement of work
• Completing the project planning worksheet
• Completing the project charter

Module Six - Planning (Part 1)

• Managing expectations
• Creating a task list
• Estimating time
• Estimating resources
• Estimating costs

Module Seven - Planning (Part 2)

• Building the work breadkdown structure
• Creating the schedule
• Creating a risk management plan
• Creating a communication plan

Module Eight - Planning Tools

• The Gantt Chart
• The Network Diagram
• Using a RACI Chart
• Going the extra mile: Microsoft Project

Module Nine - Executing the Project

• Establishing baselines
• Monitoring project progress
• Triple constraint reduction methods

Module Ten - Maintaining and Controlling the Project

• Making the most of status updates
• Managing change
• Monitoring risks

Module Eleven - Closing Out

• Preparing for closeout
• Celebrating successes
• Learning from project challenges
• Scope verification
• A final to-do list

Module Twelve - Wrapping Up

Module One - Getting Started

Module Two - Components of Critical Thinking

• Applying reason
• Open Mindedness
• Analysis
• Logic

Module Three - Non-Linear Thinking

• Step out of your comfort zone
• Don't jump to conclusions
• Expect and initiate change
• Being ready to adapt

Module Four - Logical Thinking

• Ask the right questions
• Organise the data
• Evaluate the information
• Draw conclusions

Module Five - Critical Thinker (Part 1)

• Active listening
• Be curious
• Be disciplined
• Be humble

Module Six - Critical Thinking (Part 2)

• Seeing the big picture
• Objectivity
• Using your emotions
• Being self-aware

Module Seven - Evaluate the Information

• Making assumptions
• Watch out for the bias
• Ask clarifying questions
• SWOT analysis

Module Eight - Benefits of Critical Thinking

• Being more persuasive
• Better communication
• Better problem solving
• Increased emotional intelligence

Module Nine - Changing your Perspective

• Limitations of your point of view
• Considering others viewpoint
• Influences on bias
• When new information arrives

Module Ten - Problem Solving

• Identify inconsistencies
• Trust your instincts
• Asking why?
• Evaluate the solution(s)

Module Eleven - Putting it all Together

• Retaining your new skills
• Reflect and learn from mistakes
• Always ask questions
• Practicing critical thinking

Module Twelve - Wrapping Up

Module One - Getting Started

Module Two - Benefits of a Healthy Balance

• Why it's important
• Increased productivity
• Improved mental and physical health
• Increased morale

Module Three - Signs of an Imbalance

• Health risks
• Absenteeism
• Burnout
• Stress

Module Four - Employer Resources

• Offer more employee control
• Ask employees for suggestions
• Employee assistance program (EAP)
• Reward your staff

Module Five - Tip in Time Management

• The urgent/important matrix
• Learn to say no
• Stay flexible
• 80/20 rule

Module Six - Goal Setting

• The three p's
• SMART goals
• Visualization
• Prioritising your goals

Module Seven - Optional Ways to Work

• Telecommuting
• Job sharing
• Job redesign
• Flex time

Module Eight - At Work

• Leave home stress at home
• Break up large tasks
• Delegate
• Set accurate goals

Module Nine - At Home

• Leave work stresses at work
• Turn your phone off
• Take some "me" time
• Maintain your boundaries

Module Ten - Stress Management

• Exercise
• Eating well
• Getting enough sleep
• Self-assessment

Module Eleven - Working in a Home Office

• Setting up a home office
• Setting boundaries
• Dealing with distractions
• Make a schedule and stick to it

Module Twelve - Wrapping Up

Session 1: Course Overview

•     Learning Objectives
•     Pre-Assignment

Session 2: Projects and Schedules

•     Making Connections

Session 3: The Work Breakdown Structure (WBS)

•     What is a Work Breakdown Structure?
•     Sample WBS
•     The Role of a Work Breakdown Structure
•     Creating a Work Breakdown Structure
•     Steps for Creating the Work Breakdown Structure
•     Types of Work Breakdown Structure Diagrams: Deliverable-Based
•     Types of Work Breakdown Structure Diagrams: Activity-Based
•     Types of Work Breakdown Structure Diagrams: Deliverable/Activity-Based
•     Work Breakdown Structure Formats
•     Indented List
•     Spreadsheet
•     Organizational Chart
•     Work Breakdown Structure Numbering
•     Sample Numbering
•     What is a Work Breakdown Structure Dictionary?
•     Samples
•     Work Breakdown Structure Exercise

Session 4: Estimating Activity Durations

•     Estimating Tips and Techniques
•     Sample Spreadsheet
•     Gathering Resources
•     Activity List
•     Resources
•     Estimating Activity Durations
•     Tips for Increasing Estimation Accuracy

Session 5: Camping Case Study

•     Camping Case Study

Session 6: Identifying Task Dependencies

•     About Task Dependencies
•     Washing a Car
•     Key Questions
•     Dependency Definitions
•     Task Dependency Types
•     FS: Finish-to-Start
•     SF: Start-to-Finish
•     FF: Finish to Finish
•     Case Study: Trip to New York

Session 7: Aligning Resources with Activities

•     Definitions
•     Resource Breakdown Structure
•     Sample Resource Breakdown Structure
•     Creating the Resource Breakdown Structure
•     Availability and Skills, Part One
•     Availability and Skills, Part Two
•     Availability and Skills, Part Three
•     Resource Calendars
•     Stages of Resource Scheduling
•     Definition
•     Allocation
•     Aggregation
•     Leveling
•     Considering the Constraints
•     Resource Turnover
•     Case Study: Planning an Outdoor Concert
•     Task Two
•     Task Three

Session 8: Project Planning

•     Network Diagrams
•     About Activity on Node Diagrams
•     Sample Activity on Node Diagram
•     About Activity on Arrow Diagrams
•     Sample Activity on Arrow Diagram
•     Critical Path Method
•     Sample Project
•     Creating a Network Diagram
•     Starting Network Diagram
•     Perform Forward Pass through Network
•     Perform Backward Pass through Network
•     Determine Slack
•     Establish the Critical Path
•     Critical Path Exercise
•     Program Evaluation and Review Technique (PERT)
•     The PERT Formula
•     Creating Time Estimates
•     Making Connections
•     The Value of PERT
•     About Gantt Charts
•     Sample Gantt Chart One
•     Sample Gantt Chart Two
•     Gantt Chart Exercise

Session 9: Scheduling Software

•     Choosing the Right Tools
•     How Do You Know What Software is Best For You?
•     Open Workbench
•     Microsoft Project

Session 10: Uncertainty and Risk Management

•     About Risk Management
•     Sample Risk Register
•     Risk Management Planning
•     Identification of Risk
•     Quantification of Risk
•     Responding to Risk
•     Monitoring and Controlling Risk
•     Mini Case Study
•     Pre-Assignment Review

Session 11: Communication Strategies

•     About Communication
•     Purpose
•     Information Required
•     Frequency
•     Method
•     Tips for Successful Communication
•     Team Members
•     Project Stakeholders
•     Project Team
•     Other Special Target Groups/End Users
•     Cross-Functional Teams
•     Communication Exercise

Session 12: Creating a Viable Schedule

•     Creating a Schedule
•     Common Scheduling Problems (Part One)
•     Common Scheduling Problems (Part Two)

Session 13: Updating and Monitoring the Schedule

•     Schedule Updates
•     Frequency of Updates
•     Receiving Updates
•     Format for Updates
•     Format for Updates
•     Better Predicting
•     Schedule Monitoring
•     Case Study
•     Questions

Session 14: A Personal Action Plan

•     Starting Point
•     Where I Want to Go
•     How I Will Get There

 Session 1: Course Overview

• Learning Objectives
• Pre-Assignment: Purpose
• Pre-Assignment: Steps
• Pre-Assignment: Images

 Session 2: Understanding Personal Efficiency

• Defining Personal Efficiency
• In the Groove
• A Holistic Approach
• Time Management vs. Personal Productivity

 Session 3: Developing the Right Attitude

• Useful Skill Sets
• Useful Attitudes
• Why Multi-Tasking is a Myth

 Session 4: Laying the Foundation

• Creating a Personal Vision Statement
• Step One: Identifying Your Values
• Bringing It All Together
• Step Three: Put it all Together
• Making Connections
• Identifying Dreams and Setting Goals
• Getting Some Ideas
• SPIRIT
• Putting it All Together

 Session 5: The Building Blocks of a Good Organizational System

• Pareto's Principle
• Characteristics of a Good Organizational System
• Building a Customizable System

 Session 6: Creating the Right Environment

• Garbage Out!
• Step Two: Make an Action Plan
• Step Three: Get Started, Part One
• Step Three: Get Started, Part Two
• Step Four: Finish the Task
• Laying Out Your Workspace, Part One
• Laying Out Your Workspace, Part Two
• Re-Designing Your Workspace
• Setting up a Daily System
• Priority Tray
• The Incubator
• Sample Incubator
• Using the Incubator
• Using the Incubator Each Day
• Setting up a Filing System
• Four File Types
• Filing Tips
• Putting Everything Back Together
• Putting it in Action, Part 1

 Session 7: Setting up your Virtual Environment

• Organizing Electronic Files
• Tips and Tricks
• Making Your E-Mail Program Work for You
• Commit to Your E-mail Program
• Take Some Training
• Set Up Folders
• Schedule Backups and Archives
• Automate What You Can
• Use Time-Saving Tools
• Exploring Applications
• Top Applications

 Session 8: Setting up Your Information Management Center

• Key Components of a System, Part 1
• Key Components of a System, Part 2
• Case Study: Sarah the Salesperson
• Case Study: Walter the Writer
• Case Study: Edna the Executive Assistant
• Making Connections
• Lessons Learned, Part 1
• Lessons Learned Part 2

 Session 9: Managing Information in Six Easy Steps

• GOPHER It!
• Processing E-Mail Messages
• Digging Donald out of the Hole
• Problem One
• Problem Two
• Problem Three

 Session 10: Prioritizing Your Tasks

• The Urgent-Important Matrix
• Matrix Overview
• Quadrant 1: Urgent and Important
• Quadrant 2: Important but Not Urgent
• Quadrant 3: Urgent but Not Important
• Quadrant 4: Not Urgent and Not Important
• Putting Tasks in Their Place

 Session 11: Saying No

• Techniques for Saying No, Part One
• Techniques for Saying No, Part Two
• Techniques for Saying No, Part Three
• Techniques for Saying No, Part Four

 Session 12: Creating Routines

• Why Routines?
• Start of Day Routine
• End of Day Routine
• Dealing with E-mail

 Session 13: Stopping Procrastination Now (Not Later!)

• Tackling Procrastination
• A Challenge to Change, Part 1
• A Challenge to Change, Part 2
• A Challenge to Change, Part 3
• A Challenge to Change, Part 4

 Session 14: Applying Our Lessons at Home

• Meals
• Exercise
• Fun Stuff
• Children
• Chores
• General Organization

 Session 15: A Personal Action Plan

• Starting Point
• Where I Want to Go
• How I Will Get There

Module One - Getting Started

Module Two - Seeing the Big Picture

• Short and long term interactions
• Recognize growth opportunities
• Mindfulness of decisions
• Everything is related

Module Three - KPI's (Key Performance Indicators)

• Decisiveness
• Flexible
• Strong initiative
• Being intuitive

Module Four - Risk Management Strategies

• Continuous assessment
• Internal and external factors
• Making adjustments and corrections
• Knowing when to pull the trigger or plug

Module Five - Recognizing Learning Events

• Develop a sense of always learning
• Evaluate past decisions
• Problems are learning opportunities
• Recognize your blind spots

Module Six - You Need to Know These Answers and More

• What makes my company money?
• What were sales last year?
• What is our profit margin?
• What were our costs?

Module Seven - Financial Literacy (Part 1)

• Assets
• Financial Ratios
• Liabilities
• Equity

Module Eight - Financial Literacy (Part 2)

• Income statement
• Balance sheet
• Cash flow statement
• Read, read and read

Module Nine - Business Acumen in Management

• Talent management
• Change management
• Asset management
• Organisational management

Module Ten - Critical Thinking in Business

• Ask the right questions
• Organise data
• Evalute the information
• Make the decision

Module Eleven - Key Financial Levers

• Investing in people
• Effective communication
• Process improvement
• Goal alignment

Module Twelve - Wrapping Up

Module One - Getting Started

Module Two - Understanding Stress

• What is stress?
• What is eustress?
• Understanding the triple A approach

Module Three - Creating a Stress-Reducing Lifestyle

• Eating properly
• Exercising regularly
• Sleeping well

Module Four - Altering the Situation

• The first A
• Identifying appropriate situations
• Creating effective actions

Module Five - Avoiding the Situation

• The second A
• Identifying appropriate situations
• Creating effective actions

Module Six - Accepting the Situation

• The third A
• Identifying appropriate situations
• Creating effective actions

Module Seven - Using Routines to Reduce Stress

• Planning meals
• Organising chores
• Using a to-do list

Module Eight  - Environmental Relaxation Techniques

• Finding a Sanctuary
• Using music
• Seeing the humor

Module Nine - Physical Relaxation Techniques