About This Course
Introducing the Visual Merchandising 5-Course Bundle – Your Comprehensive Guide to Retail Excellence
- Visual Merchandising Course
- Professional Retail Management Course
- Retail Analytics Course
- Customer Service in Fashion Shops Course
- Customer Care Course
Unleash your potential in the dynamic world of retail with our Visual Merchandising 5-Course Bundle. Centered around our flagship Visual Merchandising Online Course, this bundle is meticulously crafted to provide you with an extensive skill set that goes beyond the art of display. Each course is strategically designed to complement and enhance your expertise, ensuring a holistic understanding of the retail landscape.
1. Visual Merchandising Online Course:Lay the foundation for retail mastery with our core Visual Merchandising course.
Dive into the principles of design, spatial planning, and consumer psychology to create captivating retail displays that drive engagement and boost sales.
2. Professional Retail Management Course: Elevate your role in the retail landscape with a focus on strategic management.
Explore the intricacies of overseeing retail operations, staffing, and merchandising strategies, aligning your skills with industry best practices.
3. Retail Analytics Course: Embrace the power of data in retail decision-making.
Learn to leverage analytics tools to assess customer behavior, optimize inventory, and refine merchandising strategies, ensuring your approach is both data-driven and results-oriented.
4. Customer Service in Fashion Shops Course: Dive into the world of personalized customer experiences within the fashion retail sector.
Understand the nuances of providing exceptional service, creating lasting connections with customers, and enhancing brand loyalty.
5. Customer Care Course: Cultivate a customer-centric mindset with a dedicated focus on effective communication and conflict resolution.
Explore the importance of exceptional customer care across various retail scenarios, ensuring positive interactions that contribute to brand success.
Embark on a transformative journey with our Visual Merchandising 5-Course Bundle, where each module seamlessly integrates to provide you with a comprehensive skill set. Whether you're a seasoned professional or just starting your career in retail, this bundle is tailored to elevate your knowledge and impact in the dynamic world of visual merchandising and beyond.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Download printer friendly course content
Course Delivery
Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.
Recognition & Accreditation
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Visual Merchandising 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Visual Merchandising Course
Module 1: What Is Visual Merchandising?
- What is meant by the term ‘visual merchandising’;
- The key aims of visual merchandising as a retail practice;
- The history of visual merchandising;
- Why visual merchandising is important and effective in selling products;
Module 2: General Principles in Putting Displays Together
- Why key design principles are the foundation of every successful display;
- The most common types of display used in retail environments;
- How to use lighting, to make merchandise more appealing to the customer;
- How colour can be employed, to display products to good effect;
Module 3: Mannequins
- The advantages of using mannequins, to display clothing and accessories;
- How to care for and store mannequins;
- How to dress a mannequin;
- The various forms available that can replace or supplement mannequins;
Module 4: Stands and Other Store Fixtures Used in Visual Merchandising
- What is meant by the term ‘fixture’, in the context of the retail industry;
- The relationship between the fixtures used in visual merchandising and the way in which a product or line of products is displayed;
- The various types of stands used in retail environments and how they can enhance a display;
- How to use platforms and elevations, to show off store merchandise;
Module 5: Planning Store Layouts
- What is meant by the term ‘store planning’;
- How the role of a store planner differs from that of a visual merchandiser;
- Why visual merchandisers should take the time to become familiar with the purposes of store planning, and how it is carried out in practice;
- The key purposes and aims of store design;
Module 6: Displaying Home Accessories, Homeware and Food
- The types of merchandise that fall under the category of home accessories (also known as ‘home fashions’;
- The importance of setting the scene and using lifestyle themes, when displaying homeware and home accessories;
- How to display small and fragile goods in a safe, aesthetically pleasing manner;
- How to use mannequins in the promotion of homeware;
Module 7: Merchandising Shoes and Fashion Accessories
- Why the presentation of shoes, jewellery and fashion accessories is just as important as that of clothes;
- The most common props used by visual merchandisers, in order to display items in these categories;
- How to present shoes, in order to form an attractive display;
- How to display jewellery in a way that catches the eye of the customer;
Module 8: Creating Effective Sales and Clearance Campaigns
- How visual merchandising plays an essential role in the performance of a sales campaign;
- How to use signs, to promote a sale, and the most effective words and phrases to use, in encouraging sales;
- How to use symbolism, to communicate price reductions;
- How to use mannequins and other props, to draw attention to a sale;
Module 9: Issues in 21st Century Visual Merchandising
- Why retail does not stand still, and how retailers can stay abreast of the latest trends;
- The rise of online shopping and its implications for visual merchandising;
- Why omnichannel retailing is growing in popularity and the implications of this trend, for those working in visual merchandising;
- The role of pop-up shops in contemporary retail and how a visual merchandiser can put together effective displays, in these environments;
Module 10: Starting and Furthering Your Career as a Visual Merchandiser
- Why you need to take a proactive approach, in order to advance within the retail industry;
- What you need to consider, before studying a formal qualification, and how to choose the right course for you;
- The options available to you with regards to working hours and environments;
- How to keep up with changing trends in the retail industry;
Course 2 - Professional Retail Management Course
Module 1: A Short Introduction to the Concept of Retail Management
- What we mean by retail management
- How to get involved in this industry
- How your career can progress in retail management
Module 2 : Understanding the Role of Merchandising and Pricing
- What we mean by the term merchandising
- How to merchandise correctly to increase sales
- The importance of pricing and how to display products
Module 3 : The Sales Process and Dealing with Customers at the Checkout
- The checkout and the basic requirements
- The importance of the point of sale concept
- The personal characteristics that you need when dealing with this part of the process
Module 4 : Getting to Grips with Consumer Behaviour
- What we mean by consumer behaviour
- How to interpret consumer behaviour for your own advantage
- How to deal with issues related to their behaviour
Module 5 : Taking Trends and Targeting Customers Effectively
- Why trends are important to your store
- How to take advantage of those trends in the most efficient way
- Why targeting customers is so effective
Module 6 : The Importance of Communicating with Customers
- What we mean by communication in this instance
- How to talk to customers
- How to deal with customers that are not happy
Module 7 : Getting to Grips with the Retail Environment
- Civil litigation initial procedures
- The key things that you need to be able to understand
- Creating the perfect environment for your customers
Module 8 : Buying Products and Building that Relationship
- The importance of the relationship with the customers
- How to build that relationship in an effective manner
- How to deal with any issues that may arise in the relationship
Module 9 : Dealing with the Management of Stock
- What we mean by stock management
- The problems that arise from not keeping on top of stock management
- How to control stock levels
Module 10 : Selecting the Store Location
- Why the location plays a role
- How to identify the correct location
- The difference it will make to your store
Module 11 : The Psychology of the Retail Layout
- The basics of the psychology of the store
- What you are trying to achieve with psychology
- How effective psychology is going to be in the success of your store
Module 12 : Dealing with Suppliers and Receiving Goods
- How to make sure that you have the correct suppliers
- Dealing with issues with suppliers
- How to receive goods in the correct manner
- Dealing with damaged or problem goods
Module 13 : Considering Security and Security Procedures
- The basics of security
- The types of security that you may need in your store
- The basics of security procedures
Module 14 : Getting your Team Together and Communicating
- The importance of getting the right team together
- How to unite your team
- Dealing with issues within your team
Module 15: Selling in Multiple Channels
- What we mean by multiple channels
- The key things that you need to have in place
- How to take advantage of multiple channels
Module 16: The Keys to Basic Retail Marketing
- The basic rules of retail marketing
- The things you must avoid doing
- How to get the most out of your budget
Module 17: Managing Your Brand
- What we mean by brand management
- The keys to successfully managing your brand
- Key mistakes to avoid making with your brand
Module 18: Health & Safety for Retail Stores
- The key rights held by the customer
- What you are allowed to do as a trader
- How to handle issues with customers
Module 19: Customer Rights and Your Position as a Trader
- The key rights held by the customer
- What you are allowed to do as a trader
- How to handle issues with customers
Course 3 - Retail Analytics Course
- Module 01: Introduction to Retail Analytics and the Benefits of Retail Analytics
- Module 02: More Benefits of Retail Analytics and Commonly Deployed Analytics in Retail
- Module 03: An Overview of Analytics Software and Retail Predictive Analytics
- Module 04: How to Win More Customers and Sales Using Data and Current Retail Analytics Trends
Course 4 - Customer Service in Fashion Shops Course
- Module 01: Introduction to Customer Service
- Module 02: Why Good Customer Service Enhances the Customer Experience
- Module 03: How to Deal with Difficult Customer Service Scenarios
- Module 04: Customer Service Metrics and How to Improve Customer Service for Online Fashion Shops
Course 5 - Customer Care Course
- Module 1 : Introduction
- Module 2 : The customer-led approach
- Module 3 : First impressions – making them count
- Module 4 : Communicating effectively
- Module 5 : Complaint handling
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
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2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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Our
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19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
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We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
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you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
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You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Visual Merchandising Online Bundle, 5 Certificate Courses
Make your products come alive with real wow-factor through our Visual Merchandising Online Bundle! This five-course bundle covers all aspects of Designing Retail Magic - branding, window displays, product presentation, and shop layout - with expert tips from the best in the field. Elevate your brand today!
Included in this bundle are the following courses:
-
Visual Merchandising Course
-
Professional Retail Management Course
-
Retail Analytics Course
-
Customer Service in Fashion Shops Course
-
Customer Care Course
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 8 to 10 hours per course
- Assessments: Yes
- Qualification: Certificate
3-DAY WEEKEND SALE - ENDS 24 NOV
BEAT THE PRICE RISE!
About This Course
Introducing the Visual Merchandising 5-Course Bundle – Your Comprehensive Guide to Retail Excellence
- Visual Merchandising Course
- Professional Retail Management Course
- Retail Analytics Course
- Customer Service in Fashion Shops Course
- Customer Care Course
Unleash your potential in the dynamic world of retail with our Visual Merchandising 5-Course Bundle. Centered around our flagship Visual Merchandising Online Course, this bundle is meticulously crafted to provide you with an extensive skill set that goes beyond the art of display. Each course is strategically designed to complement and enhance your expertise, ensuring a holistic understanding of the retail landscape.
1. Visual Merchandising Online Course:Lay the foundation for retail mastery with our core Visual Merchandising course.
Dive into the principles of design, spatial planning, and consumer psychology to create captivating retail displays that drive engagement and boost sales.
2. Professional Retail Management Course: Elevate your role in the retail landscape with a focus on strategic management.
Explore the intricacies of overseeing retail operations, staffing, and merchandising strategies, aligning your skills with industry best practices.
3. Retail Analytics Course: Embrace the power of data in retail decision-making.
Learn to leverage analytics tools to assess customer behavior, optimize inventory, and refine merchandising strategies, ensuring your approach is both data-driven and results-oriented.
4. Customer Service in Fashion Shops Course: Dive into the world of personalized customer experiences within the fashion retail sector.
Understand the nuances of providing exceptional service, creating lasting connections with customers, and enhancing brand loyalty.
5. Customer Care Course: Cultivate a customer-centric mindset with a dedicated focus on effective communication and conflict resolution.
Explore the importance of exceptional customer care across various retail scenarios, ensuring positive interactions that contribute to brand success.
Embark on a transformative journey with our Visual Merchandising 5-Course Bundle, where each module seamlessly integrates to provide you with a comprehensive skill set. Whether you're a seasoned professional or just starting your career in retail, this bundle is tailored to elevate your knowledge and impact in the dynamic world of visual merchandising and beyond.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Download printer friendly course content
Course Delivery
Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.
Recognition & Accreditation
Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.
This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Visual Merchandising 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Visual Merchandising Course
Module 1: What Is Visual Merchandising?
- What is meant by the term ‘visual merchandising’;
- The key aims of visual merchandising as a retail practice;
- The history of visual merchandising;
- Why visual merchandising is important and effective in selling products;
Module 2: General Principles in Putting Displays Together
- Why key design principles are the foundation of every successful display;
- The most common types of display used in retail environments;
- How to use lighting, to make merchandise more appealing to the customer;
- How colour can be employed, to display products to good effect;
Module 3: Mannequins
- The advantages of using mannequins, to display clothing and accessories;
- How to care for and store mannequins;
- How to dress a mannequin;
- The various forms available that can replace or supplement mannequins;
Module 4: Stands and Other Store Fixtures Used in Visual Merchandising
- What is meant by the term ‘fixture’, in the context of the retail industry;
- The relationship between the fixtures used in visual merchandising and the way in which a product or line of products is displayed;
- The various types of stands used in retail environments and how they can enhance a display;
- How to use platforms and elevations, to show off store merchandise;
Module 5: Planning Store Layouts
- What is meant by the term ‘store planning’;
- How the role of a store planner differs from that of a visual merchandiser;
- Why visual merchandisers should take the time to become familiar with the purposes of store planning, and how it is carried out in practice;
- The key purposes and aims of store design;
Module 6: Displaying Home Accessories, Homeware and Food
- The types of merchandise that fall under the category of home accessories (also known as ‘home fashions’;
- The importance of setting the scene and using lifestyle themes, when displaying homeware and home accessories;
- How to display small and fragile goods in a safe, aesthetically pleasing manner;
- How to use mannequins in the promotion of homeware;
Module 7: Merchandising Shoes and Fashion Accessories
- Why the presentation of shoes, jewellery and fashion accessories is just as important as that of clothes;
- The most common props used by visual merchandisers, in order to display items in these categories;
- How to present shoes, in order to form an attractive display;
- How to display jewellery in a way that catches the eye of the customer;
Module 8: Creating Effective Sales and Clearance Campaigns
- How visual merchandising plays an essential role in the performance of a sales campaign;
- How to use signs, to promote a sale, and the most effective words and phrases to use, in encouraging sales;
- How to use symbolism, to communicate price reductions;
- How to use mannequins and other props, to draw attention to a sale;
Module 9: Issues in 21st Century Visual Merchandising
- Why retail does not stand still, and how retailers can stay abreast of the latest trends;
- The rise of online shopping and its implications for visual merchandising;
- Why omnichannel retailing is growing in popularity and the implications of this trend, for those working in visual merchandising;
- The role of pop-up shops in contemporary retail and how a visual merchandiser can put together effective displays, in these environments;
Module 10: Starting and Furthering Your Career as a Visual Merchandiser
- Why you need to take a proactive approach, in order to advance within the retail industry;
- What you need to consider, before studying a formal qualification, and how to choose the right course for you;
- The options available to you with regards to working hours and environments;
- How to keep up with changing trends in the retail industry;
Course 2 - Professional Retail Management Course
Module 1: A Short Introduction to the Concept of Retail Management
- What we mean by retail management
- How to get involved in this industry
- How your career can progress in retail management
Module 2 : Understanding the Role of Merchandising and Pricing
- What we mean by the term merchandising
- How to merchandise correctly to increase sales
- The importance of pricing and how to display products
Module 3 : The Sales Process and Dealing with Customers at the Checkout
- The checkout and the basic requirements
- The importance of the point of sale concept
- The personal characteristics that you need when dealing with this part of the process
Module 4 : Getting to Grips with Consumer Behaviour
- What we mean by consumer behaviour
- How to interpret consumer behaviour for your own advantage
- How to deal with issues related to their behaviour
Module 5 : Taking Trends and Targeting Customers Effectively
- Why trends are important to your store
- How to take advantage of those trends in the most efficient way
- Why targeting customers is so effective
Module 6 : The Importance of Communicating with Customers
- What we mean by communication in this instance
- How to talk to customers
- How to deal with customers that are not happy
Module 7 : Getting to Grips with the Retail Environment
- Civil litigation initial procedures
- The key things that you need to be able to understand
- Creating the perfect environment for your customers
Module 8 : Buying Products and Building that Relationship
- The importance of the relationship with the customers
- How to build that relationship in an effective manner
- How to deal with any issues that may arise in the relationship
Module 9 : Dealing with the Management of Stock
- What we mean by stock management
- The problems that arise from not keeping on top of stock management
- How to control stock levels
Module 10 : Selecting the Store Location
- Why the location plays a role
- How to identify the correct location
- The difference it will make to your store
Module 11 : The Psychology of the Retail Layout
- The basics of the psychology of the store
- What you are trying to achieve with psychology
- How effective psychology is going to be in the success of your store
Module 12 : Dealing with Suppliers and Receiving Goods
- How to make sure that you have the correct suppliers
- Dealing with issues with suppliers
- How to receive goods in the correct manner
- Dealing with damaged or problem goods
Module 13 : Considering Security and Security Procedures
- The basics of security
- The types of security that you may need in your store
- The basics of security procedures
Module 14 : Getting your Team Together and Communicating
- The importance of getting the right team together
- How to unite your team
- Dealing with issues within your team
Module 15: Selling in Multiple Channels
- What we mean by multiple channels
- The key things that you need to have in place
- How to take advantage of multiple channels
Module 16: The Keys to Basic Retail Marketing
- The basic rules of retail marketing
- The things you must avoid doing
- How to get the most out of your budget
Module 17: Managing Your Brand
- What we mean by brand management
- The keys to successfully managing your brand
- Key mistakes to avoid making with your brand
Module 18: Health & Safety for Retail Stores
- The key rights held by the customer
- What you are allowed to do as a trader
- How to handle issues with customers
Module 19: Customer Rights and Your Position as a Trader
- The key rights held by the customer
- What you are allowed to do as a trader
- How to handle issues with customers
Course 3 - Retail Analytics Course
- Module 01: Introduction to Retail Analytics and the Benefits of Retail Analytics
- Module 02: More Benefits of Retail Analytics and Commonly Deployed Analytics in Retail
- Module 03: An Overview of Analytics Software and Retail Predictive Analytics
- Module 04: How to Win More Customers and Sales Using Data and Current Retail Analytics Trends
Course 4 - Customer Service in Fashion Shops Course
- Module 01: Introduction to Customer Service
- Module 02: Why Good Customer Service Enhances the Customer Experience
- Module 03: How to Deal with Difficult Customer Service Scenarios
- Module 04: Customer Service Metrics and How to Improve Customer Service for Online Fashion Shops
Course 5 - Customer Care Course
- Module 1 : Introduction
- Module 2 : The customer-led approach
- Module 3 : First impressions – making them count
- Module 4 : Communicating effectively
- Module 5 : Complaint handling
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
