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About This Course
What you will learn - Learn To Recognize & Manage Workplace Harassment
  • Steps to a healthy work place
  • Educating employees
  • Changing Your Approach
  • Workplace Changes
  • The General Discipline Process
  • Progressive Discipline
  • Follow Up Schedules
  • 360 degree feedback
Get BIG Savings with our Workplace Harassment Online Bundle, 5 Certificate Courses
  1. Workplace Harassment
  2. Workplace Violence
  3. Workplace Diversity
  4. Managing Human Resources
  5. Talent Management
1. Workplace Harassment: Learn To Recognize & Manage Workplace Harassment

Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event; it may be against the law. This alone is what makes this topic very important for every organization.

Our Workplace Harassment course will give you the tools to recognize harassment when it occurs. It will you understand rights and responsibilities, and create a safe environment for all. Through this course you will recognize that it is necessary for everyone to identify harassment and exercise anti-harassment policies.

Three main actions constitute harassment:

  1. When someone is doing something to you to make you uneasy.
  2. When someone is saying something to you to make you feel uneasy.
  3. When someone knowingly puts your life at risk in some way.

By the end of this Workplace Harassment Online Short Course, you will be able to:

  • Identify the words and actions that constitute harassment
  • Understand what the law says about harassment
  • Implement anti-harassment policies
  • Educate employees and develop anti-harassment policies
  • Discuss employer and employee's rights and responsibilities
  • Address accusations of harassment
  • Apply proper mediation procedures
  • Deal with the aftermath of harassment
2. Workplace Violence: Learn How Workplace Diversity Affects Your Workplace

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This Workplace Diversity Online Short Course will help you understand what diversity is all about, and how you can help create a more diverse world at work and at home.

Diversity relates to gender, age, linguistic and cultural background, disability, religious belief and pregnancy and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc.

By the end of this Workplace Diversity Online Short Course, you should be able to:

  • Explain the definition, terms, and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
  • Understand and respond to personal complaints, and develop a support system to manage the resolution process
  • List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action
  • Identify the process an organization must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations.
3. Workplace Diversity: Manage Human Resources In Your Workplace

The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.

Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.

By the end of this Managing Human Resources Online Course, you will be able to:

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
4. Managing Human Resources: Manage Human Resources In Your Workplace

The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.

Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.

By the end of this Managing Human Resources Online Course, you will be able to:

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
5. Talent Management: Talented Employees are the Key to Success 

Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. With a company's workforce generally being its highest cost, does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce, and attracting better and more skilled new hires.

We all know that training and retraining is expensive, and our Talent Management course will reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority. Having a talented group of employees has always been a key to success; it will translate into better performance and higher productivity. Talent Management is the investment that will pay dividends for years to come. 

By the end of this Talent Management Online Short Course, you will be able to:

  • Define talent and talent management
  • Understand the benefits of talent management
  • Recognise performance management and ways to review talent
  • Identify employee engagement
  • Create assessments and training programs
  • Learn how to improve employee retention

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

The Workplace Harassment 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Workplace Harassment

Module One - Getting Started

Module Two - The Background

  • The law
  • Identifying harassment
  • Anti-harassment policies

Module Three - Developing an Anti-Harassment Policy

  • An anti-harassment policy: What should be covered?
  • How model policies work
  • Steps to a healthy work place
  • Educating employees

Module Four - Policies in the Workplace

  • Anti-harassment policy statements
  • Employee's rights and responsibilities
  • Employer's rights and responsibilities

Module Five - Proper Procedures in the Workplace

  • If you are being harassed
  • If you are accused of harassing
  • The investigation
  • Remedies

Module Six - Fasle Allegations

  • How to address the situation
  • Confidentiality
  • Monitoring the situation
  • Retaliation
  • Appeals

Module Seven - Other Options

  • Union grievance procedures
  • Mediation: Getting help from outside organisation

Module Eight - Sexual Harassment

  • Defining sexual harassment
  • Elements of harassment
  • Common scenarios

Module Nine - Mediation

  • What is mediation?
  • Deciding if it's right
  • How to implement

Module Ten - Conflict Resolution

  • How to resolve the situation
  • Seeing both sides
  • Deciding the consequence

Module Eleven - The Aftermath

  • How to move on
  • Monitoring the situation
  • Learning from mistakes

Module Twelve - Wrapping Up

Course 2 - Workplace Violence

Section One: Getting Started

  • Workshop Objectives

Section Two: Diversity, what is it?

  • Group & Discriminatory Terms

Section Three: Stereotypes

  • Stereotype or Plain Bias
  • Stereotype or Plain Bias
  • It Starts With You

Section Four: Tearing Down the Baggage Barriers

  • Changing Your Approach
  • Workplace Changes
  • Social Changes

Section Five: Verbal Communication Skills

  • Ten Ways to Listen Better Today
  • Asking Questions
  • Paraverbal communication
  • The Power of Tone
  • Communicating With Power

Section Six: Non-Verbal Communication

  • Your Body speaks its own Language
  • The Signals You Send

Section Seven: Taking a Proactive Approach

  • Why a Diversity Audit
  • Conducting a Diversity Audit
  • Stop Discrimination
  • Definitions
  • Discourage Discrimination

Section Eight: Coping with Discrimination

  • The Warning Signs
  • Reprisal Discrimination
  • So what should you do?

Section Nine: From a Managers Perspective

  • Create Detailed Records
  • Next Actions
  • Investigate the Complaint

Section Ten: From an Organisational Perspective

  • Receiving a Complaint
  • Making a Decision
  • Document, Document, Document
  • The Follow-Up
  • Lessons Learned

Section Eleven: Employee Discipline

  • How to Prepare & Conduct Disciplinary Meetings
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

Course 3 - Workplace Diversity

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

Course 4 - Managing Human Resources

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

Course 5 - Talent Management

Module One - Getting Started

Module Two - Defining Talent

  • What is talent management?
  • Types of talent
  • Skills and knowledge defined

Module Three - Understanding Talent Management

  • Guidelines
  • Importance and benefits
  • Challenges
  • Key elements to developing a winning strategy

Module Four - Performance Management

  • Performance management defined
  • Benefits
  • How to keep your employees motivated

Module Five - Talent Reviews

  • 360 degree feedback
  • Talent calibration
  • Maintaining an effective workforce
  • Looking to the future

Module Six - Succession and Career Planning

  • What is succession planning?
  • Developing a plan
  • Executing the plan
  • Overcoming roadblocks

Module Seven - Engagement

  • Employee engagement
  • Generating engagement
  • Influences

Module Eight - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Nine - Coaching, Training and Development

  • Setting goals
  • Developing options
  • Providing feedback
  • Wrapping up

Module Ten - Do's and Don'ts

  • Do's and don'ts
  • Tips for talent management

Module Eleven - Employee Retention

  • Goals and motivation
  • The expectancy theory
  • Object oriented theory

Module Twelve - Wrapping Up

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

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with 5 courses, since then we have grown to over 10,000 online courses.

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By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

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Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles

10 BUNDLE FREE UPGRADE

Workplace Harassment Online Bundle, 5 Certificate Courses

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Learn To Recognize and Manage Workplace Harassment

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Learn To Recognize & Manage Workplace Harassment
  • Steps to a healthy work place
  • Educating employees
  • Changing Your Approach
  • Workplace Changes
  • The General Discipline Process
  • Progressive Discipline
  • Follow Up Schedules
  • 360 degree feedback
Get BIG Savings with our Workplace Harassment Online Bundle, 5 Certificate Courses
  1. Workplace Harassment
  2. Workplace Violence
  3. Workplace Diversity
  4. Managing Human Resources
  5. Talent Management
1. Workplace Harassment: Learn To Recognize & Manage Workplace Harassment

Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event; it may be against the law. This alone is what makes this topic very important for every organization.

Our Workplace Harassment course will give you the tools to recognize harassment when it occurs. It will you understand rights and responsibilities, and create a safe environment for all. Through this course you will recognize that it is necessary for everyone to identify harassment and exercise anti-harassment policies.

Three main actions constitute harassment:

  1. When someone is doing something to you to make you uneasy.
  2. When someone is saying something to you to make you feel uneasy.
  3. When someone knowingly puts your life at risk in some way.

By the end of this Workplace Harassment Online Short Course, you will be able to:

  • Identify the words and actions that constitute harassment
  • Understand what the law says about harassment
  • Implement anti-harassment policies
  • Educate employees and develop anti-harassment policies
  • Discuss employer and employee's rights and responsibilities
  • Address accusations of harassment
  • Apply proper mediation procedures
  • Deal with the aftermath of harassment
2. Workplace Violence: Learn How Workplace Diversity Affects Your Workplace

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This Workplace Diversity Online Short Course will help you understand what diversity is all about, and how you can help create a more diverse world at work and at home.

Diversity relates to gender, age, linguistic and cultural background, disability, religious belief and pregnancy and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc.

By the end of this Workplace Diversity Online Short Course, you should be able to:

  • Explain the definition, terms, and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
  • Understand and respond to personal complaints, and develop a support system to manage the resolution process
  • List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action
  • Identify the process an organization must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations.
3. Workplace Diversity: Manage Human Resources In Your Workplace

The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.

Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.

By the end of this Managing Human Resources Online Course, you will be able to:

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
4. Managing Human Resources: Manage Human Resources In Your Workplace

The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.

Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.

By the end of this Managing Human Resources Online Course, you will be able to:

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
5. Talent Management: Talented Employees are the Key to Success 

Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. With a company's workforce generally being its highest cost, does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce, and attracting better and more skilled new hires.

We all know that training and retraining is expensive, and our Talent Management course will reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority. Having a talented group of employees has always been a key to success; it will translate into better performance and higher productivity. Talent Management is the investment that will pay dividends for years to come. 

By the end of this Talent Management Online Short Course, you will be able to:

  • Define talent and talent management
  • Understand the benefits of talent management
  • Recognise performance management and ways to review talent
  • Identify employee engagement
  • Create assessments and training programs
  • Learn how to improve employee retention

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

The Workplace Harassment 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Workplace Harassment

Module One - Getting Started

Module Two - The Background

  • The law
  • Identifying harassment
  • Anti-harassment policies

Module Three - Developing an Anti-Harassment Policy

  • An anti-harassment policy: What should be covered?
  • How model policies work
  • Steps to a healthy work place
  • Educating employees

Module Four - Policies in the Workplace

  • Anti-harassment policy statements
  • Employee's rights and responsibilities
  • Employer's rights and responsibilities

Module Five - Proper Procedures in the Workplace

  • If you are being harassed
  • If you are accused of harassing
  • The investigation
  • Remedies

Module Six - Fasle Allegations

  • How to address the situation
  • Confidentiality
  • Monitoring the situation
  • Retaliation
  • Appeals

Module Seven - Other Options

  • Union grievance procedures
  • Mediation: Getting help from outside organisation

Module Eight - Sexual Harassment

  • Defining sexual harassment
  • Elements of harassment
  • Common scenarios

Module Nine - Mediation

  • What is mediation?
  • Deciding if it's right
  • How to implement

Module Ten - Conflict Resolution

  • How to resolve the situation
  • Seeing both sides
  • Deciding the consequence

Module Eleven - The Aftermath

  • How to move on
  • Monitoring the situation
  • Learning from mistakes

Module Twelve - Wrapping Up

Course 2 - Workplace Violence

Section One: Getting Started

  • Workshop Objectives

Section Two: Diversity, what is it?

  • Group & Discriminatory Terms

Section Three: Stereotypes

  • Stereotype or Plain Bias
  • Stereotype or Plain Bias
  • It Starts With You

Section Four: Tearing Down the Baggage Barriers

  • Changing Your Approach
  • Workplace Changes
  • Social Changes

Section Five: Verbal Communication Skills

  • Ten Ways to Listen Better Today
  • Asking Questions
  • Paraverbal communication
  • The Power of Tone
  • Communicating With Power

Section Six: Non-Verbal Communication

  • Your Body speaks its own Language
  • The Signals You Send

Section Seven: Taking a Proactive Approach

  • Why a Diversity Audit
  • Conducting a Diversity Audit
  • Stop Discrimination
  • Definitions
  • Discourage Discrimination

Section Eight: Coping with Discrimination

  • The Warning Signs
  • Reprisal Discrimination
  • So what should you do?

Section Nine: From a Managers Perspective

  • Create Detailed Records
  • Next Actions
  • Investigate the Complaint

Section Ten: From an Organisational Perspective

  • Receiving a Complaint
  • Making a Decision
  • Document, Document, Document
  • The Follow-Up
  • Lessons Learned

Section Eleven: Employee Discipline

  • How to Prepare & Conduct Disciplinary Meetings
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

Course 3 - Workplace Diversity

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

Course 4 - Managing Human Resources

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

Course 5 - Talent Management

Module One - Getting Started

Module Two - Defining Talent

  • What is talent management?
  • Types of talent
  • Skills and knowledge defined

Module Three - Understanding Talent Management

  • Guidelines
  • Importance and benefits
  • Challenges
  • Key elements to developing a winning strategy

Module Four - Performance Management

  • Performance management defined
  • Benefits
  • How to keep your employees motivated

Module Five - Talent Reviews

  • 360 degree feedback
  • Talent calibration
  • Maintaining an effective workforce
  • Looking to the future

Module Six - Succession and Career Planning

  • What is succession planning?
  • Developing a plan
  • Executing the plan
  • Overcoming roadblocks

Module Seven - Engagement

  • Employee engagement
  • Generating engagement
  • Influences

Module Eight - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Nine - Coaching, Training and Development

  • Setting goals
  • Developing options
  • Providing feedback
  • Wrapping up

Module Ten - Do's and Don'ts

  • Do's and don'ts
  • Tips for talent management

Module Eleven - Employee Retention

  • Goals and motivation
  • The expectancy theory
  • Object oriented theory

Module Twelve - Wrapping Up

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

Free Personal Success Training Course

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

Today, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

• Get where you want to be in life.

• How to unclutter your mind to succeed.

• Achieve your dreams using your imagination.

• How to have faith in yourself.

Features:

• Life time access

• Complement your individual course purchase.

• Click here Personal Success Training Program to see thousands of positive reviews,

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles