What you will learn

Learn the Basic Techniques in Communication to Improve Sales

Communications between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors.

If you are new to the communications highway, this Communications for Small Business Owners course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.

This comprehensive online business communication course designed to enhance your communication skills and propel you towards career success. This certificate program is one of our leading communication skills courses aimed at helping business owners and business administrators to effectively communicate within the business environment.

Our course details reveal a meticulously crafted curriculum by communications specialists. The online course provides an in-depth exploration of business communications, including written communication, oral communications, and interpersonal communication.

Upon successful completion of this course, you will have the ability to communicate effectively and confidently, leading to improved business management and enhanced business analysis capabilities. You will not only learn how to craft effective emails and memos, but also how to handle difficult conversations and provide constructive feedback.

The course emphasizes active listening, conflict resolution, and conflict management as key components of effective business communication. These are vital skills for facilitating change management within your organization and for building trust amongst your team.

This training is not just for communications courses students; it's for anyone who wants to improve their communication skills. The course offers educational opportunities for personal development and professional development, making it a popular choice for those seeking employment opportunities and career advancement.

Our customized training aligns with your core values and business needs, ensuring that the learning experiences are relevant and practical. We offer concurrent enrollment for individuals and teams, providing a unique opportunity for corporate education.

In addition to communication skills, participants will learn essential presentation skills, from creating compelling slides to mastering public speaking. These skills will enable you to deliver effective presentations and craft engaging press releases, enhancing your digital marketing and social media strategies.

Why learn with CFS

Our online certificates are recognized by employers across various industries, opening up avenues for career advancement in project management, product management, and even nonprofit management.

Financial assistance is available for eligible students, ensuring that our education programs are accessible to all. Your executive education journey can start today with our Communications for Small Business course. So, why wait? Check out our course schedules, complete your course search, and enroll today to unlock a world of professional certificate opportunities and leadership development.

Get ready to transform your business communications and take your leadership and management skills to new heights with our Communications for Small Business course!

Course Fast Facts:

1. Easy to follow and understand

2. Only 6 to 8 hours of study is required

3. Unlimited, lifetime access to online course

4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone

5. You can study from home or at work, at your own pace, in your own time

6. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this business communication course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate. 

This business writing Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

 Session 1: Course Overview

• Learning Objectives
• Pre-Assignment, Part One
• Pre-Assignment, Part Two

 Session 2: Key Communication Components

• What Communication Is All About
• Attributes of Good Communication
• Pre-Assignment Review

 Session 3: The Building Blocks

• Business and Marketing Strategy
• Components of Your Marketing Plan
• Things to Consider
• Three-Year Marketing Plan Sample
• Sample Project Plan: Introduction
• Sample Project Plan: Service Awareness and Feedback
• Sample Project Plan: Annual Conference
• Making Connections
• Public Relations Plan
• Allow Some Flexibility
• Working on the Plan
• Elevator Pitch and Executive Summary
• The Executive Summary
• Essential Elements
• Developing Your Pitch: Step One
• Developing Your Pitch: Step Two
• Developing Your Pitch: Step Three
• Developing Your Pitch: Step Four
• Developing Your Pitch: Step Five
• Delivery Tips
• Practice Makes Perfect

 Session 4: Your Communications Plan

• Introduction
• Selecting Your Communications Destination
• Identifying Audiences, Part Two
• Making Connections, Part One
• Making Connections, Part Two
• Choosing a Communications Route
• Types of Routes
• Identifying Your Goal
• Splitting up the Message
• Making Connections
• Establishing a Communications Vehicle
• Setting up Media Guidelines
• Sample Media Guidelines
• Selecting a Spokesperson
• Developing an Approval Process
• Approval Process Guidelines
• Defining Inbound and Outbound Marketing, Part One
• Defining Inbound and Outbound Marketing, Part Two
• The Reasons for Inbound Marketing, Part One
• The Reasons for Inbound Marketing, Part Two
• Making Connections

 Session 5: The Five C’s of a Successful Message

• Be Clear
• Sample E-Mail
• Being Clear
• Sample E-Mail
• Being Coherent
• Being Coherent, Part Two
• Being Coherent, Part Three
• Be Concise
• Sample E-mail
• Revised E-mail
• Be Complete
• Sample E-Mail
• Revised E-Mail
• Be Correct
• Sample E-Mail
• Checking for Mistakes
• Mistakes Happen!
• Be Compelling
• Compelling Copy
• Making Connections

 Session 6: Communication Strategies

• Setting a Goal for Each Communications Piece
• Strengthening Your Core Message
• Key Words and Ideas
• Thinking MEDIA

 Session 7: Sharing Information Through Media Releases

• Key Pieces of the Media Release
• Media Releases
• Drafting Your Message
• Getting Into It

 Session 8: Communicating Online

• Blogging Tips and Tricks
• Guidelines
• Making Connections
• Connecting Through Social Media
• Making Connections
• Getting on Board, Part One
• Getting on Board, Part Two
• Social Media Plan Worksheet: Basic Information
• Basic Information, Part Two
• Campaign Budget
• Campaign Objectives
• Competitive Analysis, Part One
• Competitive Analysis, Part Two

 Session 9: Using Stories to Communicate

• The Importance of Story, Part One
• The Importance of Story, Part Two
• Tell Me A Story

 Session 10: Polishers and Time Savers

• Communication Fact Sheets
• 'About Us' Fact Sheet
• 'Elevator Pitch' Fact Sheet
• 'Social Media Summary' Fact Sheet
• 'Strategic Summary' Fact Sheet
• 'Contact Lists' Fact Sheet
• Maintaining Fact Sheets
• Making Connections
• Getting It Together
• The Three R’s
• Reduce
• Reuse
• Recycle

 Session 11: Enhancing Your Results

• Search Engine Optimization (SEO)
• Making Connections
• Metatags
• Getting the Best Results
• Developing Keywords
• Optimizing Our Results
• Taking Your Communication Pulse
• Using Focus Groups
• Focusing on the Research
• SWOT Analysis
• Next Steps
• Making Connections

 Session 12: Maintaining Your Message in Crisis

• Communicating in a Crisis, Part One
• Communicating in a Crisis, Part Two

 Session 13: A Personal Action Plan

• Starting Point
• Where I Want to Go
• How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

Today, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

• Get where you want to be in life.

• How to unclutter your mind to succeed.

• Achieve your dreams using your imagination.

• How to have faith in yourself.

Features:

• Life time access

• Complement your individual course purchase.

• Click here Personal Success Training Program to see thousands of positive reviews,

Hurry - offer - ends today!