About This Course
What you will learn - Learn how to prepare employees for the virtual workplace
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Get BIG Savings with our Managing the Virtual Workplace Online Bundle, 5 Certificate Courses
- Managing the Virtual Workplace
- Working Smarter: Using Technology to Your Advantage
- Virtual Team Building and Management
- Telework & Telecommuting From Home
- High Performance Teams Remote Workforce
1. Managing the Virtual Workplace: Learn how to prepare employees for the virtual workplace
Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime. As a manager, it’s important to understand how these new tools change your role and the people that you work with.
Key Learning Objectives
- Prepare employees for the virtual workplace
- Create telework programs
- Build virtual teams
- Leverage technology
- Overcome cultural barriers
2. Working Smarter: Using Technology to Your Advantage: Learn How To Use Technology To Your Advantage
Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This course is about using technology to work smarter, not harder.
In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.
Key Learning Objectives
- Make your workplace a technology-friendly place.
- Make the most of computers, telephones, instant messaging, e-mail,
- contact management applications, and scheduling software.
- Communicate better with the IT department.
- Make the best software and training choices.
- Set an IT budget.
- Set expectations and responsibilities for security and privacy.
- Keep employees safe and healthy.
- Develop and implement a system usage policy.
- Implement policies for dealing with company property.
- Decide whether or not employees should telecommute.
- Make telecommuting work.
- Deal with workplace rage.
- Address technological issues.
3. Virtual Team Building and Management: How to Develop and Implement a Global Workforce
There were an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. With a virtual team you are given a Follow the Sun production environment.
With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give you the knowledge to work with these challenges and succeed in a growing global workforce.
Key Learning Objectives
- Know the keys to establishing a virtual team
- Learn how to hold effective meetings and group sessions
- Learn effective ways to communicate with team members
- Use tools to build trust and confidence among employees
- Know how to handle poor performing employees
- Know how to manage a virtual team during any project
4. Telework & Telecommuting From Home: How to Stay Motivated and Be Effective Working From Home
For some people, working from home can seem like a dream opportunity. But they may not realize that this kind of position comes with a great amount of responsibility and challenges. Since these employees are not working in a centralized office, they may have the advantage of having flexible schedules and shorter or no commute, they can have disadvantages when it comes to receiving feedback and being able to communicate with teammates.
Through this Telework & Telecommuting From Home Online Short Course you should be able to stay motivated in your ‘office’ while still feeling connected to the rest of the team.
Key Learning Objectives
- Know the skills required for working outside the office
- Learn keys to proper self-management
- Learn ways to manage time efficiently
- Know different methods of organization and planning
- Identify various forms of communication and their proper use
- Address and resolve challenges that teleworkers can face
5. High Performance Teams Remote Workforce: Develop a core set of high performance skills, while working remotely
High Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual environment can be a challenge task. This course identifies these challenges and helps your participants push through to success.
With our High Performance Teams (Remote Workforce) course, you will begin to see how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up yourhigh performance teams to accomplish any task.
Key Learning Objectives
- Define high performance teams.
- Define remote workforce.
- Understand the characteristics of a high performance team.
- Understand how to create teamwork.
- Understand the importance of communication.
- Understand how to train your high performance team of remote employees.
- Learn how to manage a high performance team.
- Learn the techniques of an effective team meeting.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review it at any time
The Managing the Virtual Workplace 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Managing the Virtual Workplace Online Certificate Course
Session One: Course Overview
Session Two: Defining the Virtual Workplace
Session Three: Creating Virtual Workplace Programs
- Building a Virtual Workplace Strategy
- Pre-Assignment Review
- Setting up Employees for Telework
- Managing Performance
- Making Connections
Session Four: Technology Tips and Tricks
- The Latest and Greatest
- Choosing the Right Tools
Session Five: Building Virtual Teams
- The Stages of Team Development
- Making Connections
- Choosing the Virtual Team
- Strategies for Success
Session Six: Leading Virtual Team Meetings
- Scheduling and Conducting Team Meetings
- Test Driving
Session Seven: Working with Cross-Cultural Teams
Session Eight: Virtual Leadership Strategies
- Making Connections
- Debrief
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 2 - Working Smarter: Using Technology to Your Advantage Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Technology-Friendly Workplace
- Tips and Tricks
- Tips for Employees, Part One
- Tips for Employees, Part Two
- Tips for Managers
- Ten Easy Ways to Use Technology to Make Work Fun
- Acme Consulting, Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
Session 3: Conquering Computers
- Setting Expectations
- Upgrading Software
- Stretch!
- Staying Focused
- Case Study, Part One
- Case Study, Part Two
- Have Fun With It!
Session 4: Communicating with the IT Dept.
- Communicating with IT, Part One
- Communicating with IT, Part Two
- Communicating with IT, Part Three
Session 5: Choosing Software Wisely
- The Three-Step Process
- Step Two: Evaluating the Software, Part One
- Step Two: Evaluating the Software, Part Two
- Step Three: Making the Purchase
- About Upgrading
- Upgrading Checklist
- Acme Consulting, Part Two
- Case Study: Tom’s Options
- Questions
Session 6: Technical Training
- Types of Training
- Training Tip
Session 7: Setting an IT Budget
- Budget Basics
- Step One: Preparing a Draft
- Costs to Consider
- Step Two: Looking at Reality
- Step Three: Finalizing the Budget
- An Alternative Approach
- The Shrinking Budget
Session 8: Security and Privacy
- An Employee’s Rights
- Doing Your Part
- An Employer’s Rights
Session 9: Uncontrolled vs. Controlled Networks
- Two Network Types
- Uncontrolled Networks
- Controlled Networks
- About Restricting Internet Access
Session 10: Ergonomics
- What is Ergonomics?
- Stretch!
Session 11: System Usage Policies
- What is a System Usage Policy?
- Topics to Cover
- Tips for Success
- Sample Internet, E-Mail, and Computer Usage Policy
- Sample Internet, E-Mail, and Computer Usage Policy, Part 2
- Sample Internet, E-Mail, and Computer Usage Policy, Part 3
- Sample Internet, E-Mail, and Computer Usage Policy, Part 4
- Sample Internet, E-Mail, and Computer Usage Policy, Part 5
- Sample Internet, E-Mail, and Computer Usage Policy, Part 6
- Sample Internet, E-Mail, and Computer Usage Policy, Part 8
- Sample Internet, E-Mail, and Computer Usage Policy, Part 9
- Sample Internet, E-Mail, and Computer Usage Policy, Part 10
- Acme Consulting, Part Three
- Scenario Two
- Scenario Three
- Scenario Four
Session 12: Taking Care of Company Property
- Basic Rules of Etiquette
- The Employee’s Role
- Making Connections
Session 13: Time-Saving Tools
- E-Mail Applications
- Tips and Tricks
- E-Mail Etiquette
- A Word about Attachments
- Scheduling Applications
- Tips and Tricks
- Contact Management Applications
Session 14: Telephone Etiquette
- Basic Tips
- Voice Mail
- Leaving Messages
Session 15: Instant Messaging
- Instant Messaging Etiquette
- Understanding Acronyms
Session 16: Telecommuting
- What is Telecommuting?
- Possible Disadvantages
- Preparing for Telecommuting
- Tips and Tricks
- A Resource Checklist
- Other Notes
- To Telecommute or Not to Telecommute
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
Session 17: Workplace Rage
- Preventing Workplace Rage
- A Manager’s Responsibilities
Session 18: It’s Not Working!
- Introduction
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
Session 19: Policies and Procedures Checklist
- A Policies and Procedures Checklist
Session 20: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Virtual Team Building and Management Online Certificate Course
Module One - Getting Study
Module Two - Setting Up Your Virtual Team (Part 1)
- Choose self-motivated people with initiative
- Face to face meetings at first (Kick-off meeting)
- Diversity will add value
- Experienced with technology
Module Three - Setting up Your Virtual Team (Part 2)
- Personality can count as much as skills
- Rules of engagement
- Setting up ground rules
- Icebreakers and introductions
Module Four - Virtual Team Meetings
- Scheduling will always be an issue
- Have a clear objective and agenda
- Solicit additional topics in advance
- Discourage just being a status report
Module Five - Communication (Part 1)
- Early and often
- Rules of responsiveness
- Face to face when possible
- Choose the best tool
Module Six - Communication (Part 2)
- Be honest and clear
- Stay in constant contact
- Don't make assumptions
- Set up email protocols
Module Seven - Building Trust
- Trust your team and they will trust you
- Beware of "us vs them" territorial issues
- Share best practices
- Create a sense of ownership
Module Eight - Cultural Issues
- Respect and emmbrace differences
- Be aware of different work styles
- Know your team members cultural background
Module Nine - To Succeed with a Virtual Team
- Set clear goals
- Create standard operating procedures (SOP's)
- Build a team culture
- Provide timely feedback
Module Ten - Dealing with Poor Team Players
- Manage their results, not their activities
- Be proactive, not reactive
- Check in often
- Remove them
Module Eleven - Choosing the Right Tools
- Communication software
- Collaboration and sharing tools
- Prject management software
- Use what works for you and your team
Module Twelve - Wrapping Up
Course 4 - Telework & Telecommuting From Home Online Certificate Course
Module One - Getting Started
Module Two - Core Skills Required
- Self-management
- Time management
- Organising and planning
- Communication
Module Three - Self Management (Part 1)
- Solving problems on your own
- Being and staying motivated
- You have more freedom - Don't abuse it
- You and only you are accountable
Module Four - Self-Management (Part 2)
- Recognise and remove bad habits
- Reflect on mistakes and learn from them
- Establish good habits
- Be assertive with yourself
Module Five - Time Management (Part 1)
- Build a little flexibility into your schedule
- Identify and remove time wasters
- Working with time zones
- Using free time wisely
Module Six - Time Management (Part 2)
- The urgent/important matrix
- Setting and sticking to deadlines
- The glass jar: rocks, pebbles, sand and water
- Recognise when you are procrastinating
Module Seven - Organising and Planning (Part 1)
- Plan for additional stress
- When to seek help
- Being proactive - not reactive
- Establish priorities and attainable goals
Module Eight - Organising and Planning (Part 2)
- Setting up your home office
- Remove unneeded or distracting items
- When technology fails
- Develop a normal working day
Module Nine - Communication (Part 1)
- Stay in loop
- Use the correct medium
- Be clear and to the point
- Virtual communication can be impersonal
Module Ten - Communication (Part 2)
- Open and frequent communication
- Share your information
- Have a collaborative attitude
- Setting expectations with family and friends
Module Eleven - Additional Challenges
- Building trust and rapport
- Feeling isolated
- Always in the office
- Lack of or less feedback
Module Twelve - Wrapping Up
Course 5 - High Performance Teams Remote Workforce Online Certificate Course
Module One: Getting Started
- Housekeeping Items
- The Parking Lot
- Course Objectives
Module Two: Remote Workforce
- What is a Remote Workforce?
- Types of Remote Workforce
- Benefits of a Remote Workforce
- Materials for Remote Workforce
Module Three: High Performance Teams
- What is a High Performance Team?
- Benefits of High Performance Teams
- Leadership for High Performance Team
- Understanding Team Dynamics
Module Four: Characteristics of High Performance Teams
- Excellent Communication
- Goal-Oriented
- Flexibility
- Committed
Module Five: How to Create Teamwork
- Identify Group & Individual Responsibilities
- Give Permission to Take Action
- Build Relationships between Team Members and Management
- Give Feedback
Module Six: Types of Communication
- Virtual Team Meetings
- Telephone Conferences
- Email Communication
- Intranet, Webpage, and Social Media Communication
Module Seven: Training Your Team
- Telecommute Training
- Web-based Training
- Peer to Peer Training
- Training Assessment and Retraining
Module Eight: Managing the Team
- Tracking Team Performance
- Counseling Employees
- Positive Recognition for Employees
- Training Never Stops!
Module Nine: Effective Team Meeting How-to
- Have a Clear Agenda
- Use Screen Shots or References
- Create a Safe Place
- Team Meeting Don’ts
Module Ten: Keep Happy and Motivated High Performance Team
- Watch for Signs of Conflict or Unhappiness
- Employee Feedback and Concerns
- Give Opportunities for Additional Education
- Impart Opportunities for Career Growth
Module Eleven: “Don’ts” with High Performance Teams
- Don't Forget to Share Success
- Don't Delay in Responding
- Don’t Assign Vague Responsibilities
- Don’t Lead as a Dictator
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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After
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please check your junk/spam folder in the event that you do not receive
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Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
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You
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but you should be comfortable typing, using the internet and be capable
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
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Course duration, is listed under Course Summary
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All the required material for your course is included in the online system, you do not need to buy anything else.
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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Managing the Virtual Workplace Online Bundle, 5 Certificate Courses
Learn How to Prepare Employees for the Virtual Workplace
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
SANTA DISCOUNTS AND FREE UPGRADES
HURRY OFFER EXTENDED ONE DAY!
About This Course
What you will learn - Learn how to prepare employees for the virtual workplace
|
|
Get BIG Savings with our Managing the Virtual Workplace Online Bundle, 5 Certificate Courses
- Managing the Virtual Workplace
- Working Smarter: Using Technology to Your Advantage
- Virtual Team Building and Management
- Telework & Telecommuting From Home
- High Performance Teams Remote Workforce
1. Managing the Virtual Workplace: Learn how to prepare employees for the virtual workplace
Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime. As a manager, it’s important to understand how these new tools change your role and the people that you work with.
Key Learning Objectives
- Prepare employees for the virtual workplace
- Create telework programs
- Build virtual teams
- Leverage technology
- Overcome cultural barriers
2. Working Smarter: Using Technology to Your Advantage: Learn How To Use Technology To Your Advantage
Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This course is about using technology to work smarter, not harder.
In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.
Key Learning Objectives
- Make your workplace a technology-friendly place.
- Make the most of computers, telephones, instant messaging, e-mail,
- contact management applications, and scheduling software.
- Communicate better with the IT department.
- Make the best software and training choices.
- Set an IT budget.
- Set expectations and responsibilities for security and privacy.
- Keep employees safe and healthy.
- Develop and implement a system usage policy.
- Implement policies for dealing with company property.
- Decide whether or not employees should telecommute.
- Make telecommuting work.
- Deal with workplace rage.
- Address technological issues.
3. Virtual Team Building and Management: How to Develop and Implement a Global Workforce
There were an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. With a virtual team you are given a Follow the Sun production environment.
With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give you the knowledge to work with these challenges and succeed in a growing global workforce.
Key Learning Objectives
- Know the keys to establishing a virtual team
- Learn how to hold effective meetings and group sessions
- Learn effective ways to communicate with team members
- Use tools to build trust and confidence among employees
- Know how to handle poor performing employees
- Know how to manage a virtual team during any project
4. Telework & Telecommuting From Home: How to Stay Motivated and Be Effective Working From Home
For some people, working from home can seem like a dream opportunity. But they may not realize that this kind of position comes with a great amount of responsibility and challenges. Since these employees are not working in a centralized office, they may have the advantage of having flexible schedules and shorter or no commute, they can have disadvantages when it comes to receiving feedback and being able to communicate with teammates.
Through this Telework & Telecommuting From Home Online Short Course you should be able to stay motivated in your ‘office’ while still feeling connected to the rest of the team.
Key Learning Objectives
- Know the skills required for working outside the office
- Learn keys to proper self-management
- Learn ways to manage time efficiently
- Know different methods of organization and planning
- Identify various forms of communication and their proper use
- Address and resolve challenges that teleworkers can face
5. High Performance Teams Remote Workforce: Develop a core set of high performance skills, while working remotely
High Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual environment can be a challenge task. This course identifies these challenges and helps your participants push through to success.
With our High Performance Teams (Remote Workforce) course, you will begin to see how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up yourhigh performance teams to accomplish any task.
Key Learning Objectives
- Define high performance teams.
- Define remote workforce.
- Understand the characteristics of a high performance team.
- Understand how to create teamwork.
- Understand the importance of communication.
- Understand how to train your high performance team of remote employees.
- Learn how to manage a high performance team.
- Learn the techniques of an effective team meeting.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step-by-step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. CoursesForSuccess is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review it at any time
The Managing the Virtual Workplace 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Managing the Virtual Workplace Online Certificate Course
Session One: Course Overview
Session Two: Defining the Virtual Workplace
Session Three: Creating Virtual Workplace Programs
- Building a Virtual Workplace Strategy
- Pre-Assignment Review
- Setting up Employees for Telework
- Managing Performance
- Making Connections
Session Four: Technology Tips and Tricks
- The Latest and Greatest
- Choosing the Right Tools
Session Five: Building Virtual Teams
- The Stages of Team Development
- Making Connections
- Choosing the Virtual Team
- Strategies for Success
Session Six: Leading Virtual Team Meetings
- Scheduling and Conducting Team Meetings
- Test Driving
Session Seven: Working with Cross-Cultural Teams
Session Eight: Virtual Leadership Strategies
- Making Connections
- Debrief
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Course 2 - Working Smarter: Using Technology to Your Advantage Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Technology-Friendly Workplace
- Tips and Tricks
- Tips for Employees, Part One
- Tips for Employees, Part Two
- Tips for Managers
- Ten Easy Ways to Use Technology to Make Work Fun
- Acme Consulting, Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
Session 3: Conquering Computers
- Setting Expectations
- Upgrading Software
- Stretch!
- Staying Focused
- Case Study, Part One
- Case Study, Part Two
- Have Fun With It!
Session 4: Communicating with the IT Dept.
- Communicating with IT, Part One
- Communicating with IT, Part Two
- Communicating with IT, Part Three
Session 5: Choosing Software Wisely
- The Three-Step Process
- Step Two: Evaluating the Software, Part One
- Step Two: Evaluating the Software, Part Two
- Step Three: Making the Purchase
- About Upgrading
- Upgrading Checklist
- Acme Consulting, Part Two
- Case Study: Tom’s Options
- Questions
Session 6: Technical Training
- Types of Training
- Training Tip
Session 7: Setting an IT Budget
- Budget Basics
- Step One: Preparing a Draft
- Costs to Consider
- Step Two: Looking at Reality
- Step Three: Finalizing the Budget
- An Alternative Approach
- The Shrinking Budget
Session 8: Security and Privacy
- An Employee’s Rights
- Doing Your Part
- An Employer’s Rights
Session 9: Uncontrolled vs. Controlled Networks
- Two Network Types
- Uncontrolled Networks
- Controlled Networks
- About Restricting Internet Access
Session 10: Ergonomics
- What is Ergonomics?
- Stretch!
Session 11: System Usage Policies
- What is a System Usage Policy?
- Topics to Cover
- Tips for Success
- Sample Internet, E-Mail, and Computer Usage Policy
- Sample Internet, E-Mail, and Computer Usage Policy, Part 2
- Sample Internet, E-Mail, and Computer Usage Policy, Part 3
- Sample Internet, E-Mail, and Computer Usage Policy, Part 4
- Sample Internet, E-Mail, and Computer Usage Policy, Part 5
- Sample Internet, E-Mail, and Computer Usage Policy, Part 6
- Sample Internet, E-Mail, and Computer Usage Policy, Part 8
- Sample Internet, E-Mail, and Computer Usage Policy, Part 9
- Sample Internet, E-Mail, and Computer Usage Policy, Part 10
- Acme Consulting, Part Three
- Scenario Two
- Scenario Three
- Scenario Four
Session 12: Taking Care of Company Property
- Basic Rules of Etiquette
- The Employee’s Role
- Making Connections
Session 13: Time-Saving Tools
- E-Mail Applications
- Tips and Tricks
- E-Mail Etiquette
- A Word about Attachments
- Scheduling Applications
- Tips and Tricks
- Contact Management Applications
Session 14: Telephone Etiquette
- Basic Tips
- Voice Mail
- Leaving Messages
Session 15: Instant Messaging
- Instant Messaging Etiquette
- Understanding Acronyms
Session 16: Telecommuting
- What is Telecommuting?
- Possible Disadvantages
- Preparing for Telecommuting
- Tips and Tricks
- A Resource Checklist
- Other Notes
- To Telecommute or Not to Telecommute
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
Session 17: Workplace Rage
- Preventing Workplace Rage
- A Manager’s Responsibilities
Session 18: It’s Not Working!
- Introduction
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
Session 19: Policies and Procedures Checklist
- A Policies and Procedures Checklist
Session 20: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Virtual Team Building and Management Online Certificate Course
Module One - Getting Study
Module Two - Setting Up Your Virtual Team (Part 1)
- Choose self-motivated people with initiative
- Face to face meetings at first (Kick-off meeting)
- Diversity will add value
- Experienced with technology
Module Three - Setting up Your Virtual Team (Part 2)
- Personality can count as much as skills
- Rules of engagement
- Setting up ground rules
- Icebreakers and introductions
Module Four - Virtual Team Meetings
- Scheduling will always be an issue
- Have a clear objective and agenda
- Solicit additional topics in advance
- Discourage just being a status report
Module Five - Communication (Part 1)
- Early and often
- Rules of responsiveness
- Face to face when possible
- Choose the best tool
Module Six - Communication (Part 2)
- Be honest and clear
- Stay in constant contact
- Don't make assumptions
- Set up email protocols
Module Seven - Building Trust
- Trust your team and they will trust you
- Beware of "us vs them" territorial issues
- Share best practices
- Create a sense of ownership
Module Eight - Cultural Issues
- Respect and emmbrace differences
- Be aware of different work styles
- Know your team members cultural background
Module Nine - To Succeed with a Virtual Team
- Set clear goals
- Create standard operating procedures (SOP's)
- Build a team culture
- Provide timely feedback
Module Ten - Dealing with Poor Team Players
- Manage their results, not their activities
- Be proactive, not reactive
- Check in often
- Remove them
Module Eleven - Choosing the Right Tools
- Communication software
- Collaboration and sharing tools
- Prject management software
- Use what works for you and your team
Module Twelve - Wrapping Up
Course 4 - Telework & Telecommuting From Home Online Certificate Course
Module One - Getting Started
Module Two - Core Skills Required
- Self-management
- Time management
- Organising and planning
- Communication
Module Three - Self Management (Part 1)
- Solving problems on your own
- Being and staying motivated
- You have more freedom - Don't abuse it
- You and only you are accountable
Module Four - Self-Management (Part 2)
- Recognise and remove bad habits
- Reflect on mistakes and learn from them
- Establish good habits
- Be assertive with yourself
Module Five - Time Management (Part 1)
- Build a little flexibility into your schedule
- Identify and remove time wasters
- Working with time zones
- Using free time wisely
Module Six - Time Management (Part 2)
- The urgent/important matrix
- Setting and sticking to deadlines
- The glass jar: rocks, pebbles, sand and water
- Recognise when you are procrastinating
Module Seven - Organising and Planning (Part 1)
- Plan for additional stress
- When to seek help
- Being proactive - not reactive
- Establish priorities and attainable goals
Module Eight - Organising and Planning (Part 2)
- Setting up your home office
- Remove unneeded or distracting items
- When technology fails
- Develop a normal working day
Module Nine - Communication (Part 1)
- Stay in loop
- Use the correct medium
- Be clear and to the point
- Virtual communication can be impersonal
Module Ten - Communication (Part 2)
- Open and frequent communication
- Share your information
- Have a collaborative attitude
- Setting expectations with family and friends
Module Eleven - Additional Challenges
- Building trust and rapport
- Feeling isolated
- Always in the office
- Lack of or less feedback
Module Twelve - Wrapping Up
Course 5 - High Performance Teams Remote Workforce Online Certificate Course
Module One: Getting Started
- Housekeeping Items
- The Parking Lot
- Course Objectives
Module Two: Remote Workforce
- What is a Remote Workforce?
- Types of Remote Workforce
- Benefits of a Remote Workforce
- Materials for Remote Workforce
Module Three: High Performance Teams
- What is a High Performance Team?
- Benefits of High Performance Teams
- Leadership for High Performance Team
- Understanding Team Dynamics
Module Four: Characteristics of High Performance Teams
- Excellent Communication
- Goal-Oriented
- Flexibility
- Committed
Module Five: How to Create Teamwork
- Identify Group & Individual Responsibilities
- Give Permission to Take Action
- Build Relationships between Team Members and Management
- Give Feedback
Module Six: Types of Communication
- Virtual Team Meetings
- Telephone Conferences
- Email Communication
- Intranet, Webpage, and Social Media Communication
Module Seven: Training Your Team
- Telecommute Training
- Web-based Training
- Peer to Peer Training
- Training Assessment and Retraining
Module Eight: Managing the Team
- Tracking Team Performance
- Counseling Employees
- Positive Recognition for Employees
- Training Never Stops!
Module Nine: Effective Team Meeting How-to
- Have a Clear Agenda
- Use Screen Shots or References
- Create a Safe Place
- Team Meeting Don’ts
Module Ten: Keep Happy and Motivated High Performance Team
- Watch for Signs of Conflict or Unhappiness
- Employee Feedback and Concerns
- Give Opportunities for Additional Education
- Impart Opportunities for Career Growth
Module Eleven: “Don’ts” with High Performance Teams
- Don't Forget to Share Success
- Don't Delay in Responding
- Don’t Assign Vague Responsibilities
- Don’t Lead as a Dictator
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
